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Ivy Court

Ivy Road, Norwich, Norfolk NR5 8BF
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Ivy Court, Norwich
Ivy Court, Norwich
Ivy Court, Norwich

Located in Norwich, Ivy Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Norfolk care home can enjoy quality facilities including a café, cinema room and hair salon. Each bedroom is tastefully decorated with an en-suite bathroom, some first-floor rooms have their own private balcony. Some ground floor rooms also open directly onto...  

Care Provided by Ivy Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,800
Residential Dementia CareFrom £1,600From £1,800
Nursing CareFrom £1,850From £2,081
Nursing Dementia CareFrom £1,850From £2,081
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Ivy Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ovidiu Andreescu(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (71)
  • Single Rooms with ensuite Wet Room (71)

Ivy Court Reviews (83)

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9.6

Ivy Court has a Review Score of 9.6 (9.568) out of 10, based on 19 reviews in the last 2 years. Over all time Ivy Court has 83 reviews.

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Review from Charlotte B (Daughter-in-law of Resident) published on 6 June 2024 Submitted via Website
Overall Experience

From start to finish, fully enjoyed her first stay at Ivy Court. The whole team were friendly and helpful and she would have no worries about having to return for further respite, which is great news. We were kept appraised throughout her stay of any issues that arose. Everyone made us all feel welcome, even the head chef made her, her favourite sweet upon her request. Cannot fault anything, keep up the good work.

Reply from Home Manager, Home Manager at Ivy Court

Thank you for your positive feedback and recognition of the Ivy Court team from a recent enjoyable respite stay. We work hard to deliver high standards of quality personalised care at all times, so thank you, we will pass your feedback to the team, who will look forward to seeing you again in the future.

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Review from Kathryn C (Daughter-in-law of Resident) published on 21 December 2023 Submitted via Website
Overall Experience
When the decision is made to place a loved one into care it’s not always easy to choose. Ivy Court made the decision easier. With ensuite bathrooms and bright spacious bedrooms it seemed the perfect fit for someone needing nursing care yet allowing for as much independence as possible given the prognosis.
The best part is my father-in-law is welcome to go at any time and is always made incredibly welcome.
I have seen lovely and caring staff.
I love that each floor has its own dining room and lounge allowing for familiarity, safety and creates a small friendly atmosphere..

I really am grateful for everything Ivy Court has done so far from a smooth admission to taking care of my loved one.

Reply from Home Manager, Home Manager at Ivy Court

Thank you for taking the time to leave us a review and for your lovely comments about our home, team and the care your father-in-law is receiving at Ivy Court. Your feedback will be shared with the team.

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Review from Tina R (Daughter of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience

Overall experience is excellent. Very clean. Lovely staff. Great activities. Good food.

Reply from Home Manager, Home Manager at Ivy Court

Tina, thank you for your review and positive comments regarding Ivy Court and our team who work hard to deliver high standards across our home. Your feedback will be passed on to the team.

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Review from Deborah W (Daughter of Resident) published on 30 August 2023 Submitted via Postal Card
Overall Experience

Ivy Court is amazing! The whole team there work together to give all the care, nursing and social activities and nutritious food needed by those in their care. They are receptive, and nothing is too much trouble. Whatever anyone's role, they seem to be passionate about what they do and the well-being of the residents of Ivy Court and pull together as a team. My mum says it feels like a happy family. In the three months, she has been there, she has flourished - her health issues are well managed, she is now mobile again, and most importantly, she is happy. I am happy too, that she is safe and enjoying life again.

Reply from Home Manager, Home Manager at Ivy Court

Deborah, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care and that she feels like part of our family here at Ivy Court. I will pass on your kind comments to the whole team.

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Review from Ian W (Son of Resident) published on 19 April 2023 Submitted via Website
Overall Experience
Ivy Court Care Home is just an amazing care home.
When looking for a care home for my mother, Ivy Court just looked and felt so different, so much better. The staff appeared happy, willing to help and friendly.

Now nine months in, our initial impressions have actually been exceeded. My mum is happy, she loves the carers and they seem genuinely fond of her. Ivy Court just works.

Reply from Home Manager, at Ivy Court

Ian, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care at Ivy Court. The care and services we deliver as a team to our residents and families are extremely important to us. I will pass on your kind comments to the whole team.

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Review from T M (Granddaughter of Resident) published on 12 January 2023 Submitted via Website
Overall Experience

All staff have been helpful and supportive in what was a difficult time for the family. From our first visit to the ongoing day-to-day care, we have seen nothing but respect and thoughtfulness from everyone who works within Ivy Court. It is a special place and we feel thankful that they are able to accommodate our loved one.

Reply from Home Manager, at Ivy Court

Thank you for your kind words and recognition of the team at Ivy Court, the care, services and support we deliver as a team to your loved one and the whole family is extremely important to us. Your feedback will be shared with the team.

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Review from Elizabeth F (Cousin of Resident) published on 12 January 2023 Submitted via Postal Card
Overall Experience

I have visited a relative several times and everyone is always so helpful and happy. There are always staff around to help you find your people and the place is always so warm, clean and inviting. There is a lovely atmosphere and my relative is always happy and well cared for. I would happily live here myself! Well done everyone.

Reply from Home Manager, at Ivy Court

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your relative is receiving such great care at Ivy Court and you find the home so inviting and welcoming. I will pass on your kind comments to the whole team.

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Review from J L (Daughter of Resident) published on 7 November 2022 Submitted via Website
Overall Experience
I cannot speak highly enough of the care that my Mum has received at Ivy Court. All staff whatever level are hardworking, empathetic and nothing is too much trouble when it comes to the individual care of residents.
Ivy Court is exceptionally clean and bright, residents' rooms are spacious and accommodate those with mobility issues. The outside space is well maintained with good wheelchair access for all to enjoy. The residents have the opportunity to attend daily activities from a dedicated activity team, with outside trips enjoyed by all. Residents enjoy meals together in the communal dining room, where a choice of nutritious meals are served.

As the daughter of a resident at Ivy Court any concerns I have had with Mum's well-being and increasing frailty have been managed with compassion and support. Mum has settled in well to Ivy Court and speaks highly of staff on all levels as caring and nothing is too much trouble.

Reply from Home Manager, Home Manager at Ivy Court

We are so pleased to read your wonderful comments about the care your mum receives and how well she has settled in at Ivy Court. The team try to ensure that all our residents enjoy activities and trips out where possible. I will ensure the team are made aware of your lovely feedback.

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Review from Ann M (Daughter of Resident) published on 7 November 2022 Submitted via Website
Overall Experience
My mother has been a resident at Ivy Court for approximately three months and on every visit we have felt reassured with the care Mum is receiving the staff are friendly kind and approachable.

Occasionally at weekends, it's not always possible to speak to anyone on the phone but generally, communication is good and staff will always phone back when they can.

Reply from Home Manager, Home Manager at Ivy Court

We would like to thank you for your words of kindness, which are very much appreciated. All comments will be passed on to the team and thank you again for the review.

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Review from Jacqueline B (Resident / Service User) published on 7 November 2022 Submitted via Website
Overall Experience

We are very happy with the care given to our relative. The food is wonderful and has a good variety. The care is second to none. We have never had any complaints about anything. The facilities are amazing, and the activities are brilliant.

Reply from Home Manager, Home Manager at Ivy Court

Jacqueline, thank you for taking the time to leave us such a fantastic review! We're happy to hear that the food and care received are of such high quality and that your relative is enjoying the activities on offer at Ivy Court. I will pass on your kind comments to the whole team.

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Review from K H (Son of Resident) published on 13 March 2022 Submitted via Postal Card
Overall Experience

Ivy Court is bright and fresh, clean and relaxing for my mother who has received excellent care since her arrival. Thank you to all at Ivy Court.

Reply from Home manager, Home Manager at Ivy Court

We would like to thank you for your words of kindness which are very much appreciated. All comments will be passed on to the team and thank you again for the review.

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Review from H L (Wife of Resident) published on 4 January 2022 Submitted via Postal Card
Overall Experience

I was very happy to leave my husband in the care of Ivy Court after discussions with the home about their facilities. He was well looked after and help was at hand at the press of a button. Ivy Court did everything I asked and I was well pleased with their care and attention to my husband. He has Alzheimer's and I needed to know he would be well looked after. I would not hesitate to send him there again.

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Review from D S (Son of Resident) published on 1 November 2021 Submitted via Postal Card
Overall Experience
Mum was a resident for three and a half years in Ivy COurt. The staff really worked hard to give her the best.
They showed real care, compassion and kindness to mum. Cared for her, kept her safe during Covid and providing activities (trips early on) events, pampering, hairdressing etc.

Caring qualities were never more evident than in mums final days and were extended to me enabling me to be with her all through. I shall always be immensely grateful for that.

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Review from V E (Daughter of Resident) published on 29 September 2021 Submitted via Postal Card
Overall Experience

The reception team are very efficient in making sure all visitors are compliant with covid regulations. All the staff are very friendly and helpful. There are always activities available for residents and their visitors to participate in. My mother had to go in in the middle of covid lockdown this could have been very stressful but the manager and staff all helped to make this easier.

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Review from G F (Respite Resident) published on 29 September 2021 Submitted via Postal Card
Overall Experience

Being new to Ivy Court my experience was extremely good. All of the staff were extremely helpful towards me. I look forward to going back for respite again.

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Review from H P (Wife of Resident) published on 13 September 2021 Submitted via Postal Card
Overall Experience

My husband has only been there a few days for respite care while I have an operation. He understands why he is there (up to a point) but forgets (dementia). The staff have tried hard to help him settle but he is frustrated. Normally he can walk around our road safely as neighbours know him well. The staff are beginning to understand his needs and capabilities and he is beginning to relax and enjoy his surroundings. I had good reasons for choosing Ivy Court and I am satisfied he will enjoy his stay.

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Review from M G (Respite Resident) published on 19 July 2021 Submitted via Postal Card
Overall Experience

A very pleasant stay. The food is good. The staff are excellent. I cannot fault the staff at all. Activities programme ok, very varied. Always something for everyone. Played quizzes, entertainment ok. Even had spiritual guidance from the local vicar. Overall I quite enjoyed my stay and would come again.

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Review from J S (Resident / Service User) published on 9 June 2021 Submitted via Postal Card
Overall Experience

All the staff are Ivy Court has been helpful and kind. The accommodation was comfortable and p pleasant. The food attractively presented and interesting. The activities programme was interesting, especially on a Wednesday.

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Review from Sally M (Daughter of Resident) published on 9 June 2021 Submitted via Website
Overall Experience

Our Dad came into the care home and I was really worried about how he would settle in during the pandemic. Dad has dementia and I must say the nursing care given to him by everyone including the manager, nursing staff, carers, activities staff, receptionists and even the chef, has been excellent. Everyone knows him by name. We receive weekly updates on his health and well being. I was concerned about Dad going into a nursing home and it did take me a little while to accept he needed this care but now I am happy we have done the best for him. We can now visit with COVID restrictions and it’s lovely to see him smile. Grateful thanks to everyone.

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Review from M T (Daughter of Resident) published on 4 November 2020 Submitted via Postal Card
Overall Experience

I cannot fault the care given to my father since 2016. He was treated with love, dignity and honour. He died recently and his end of life care was excellent. My treatment over the past years has been very good. I was kept informed and consulted at all time and the staff became my friends.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 September 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (52) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Ivy Court.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Ivy Court.

Meet the Team (1)

Ovidiu Andreescu
Ovidiu AndreescuJob Title:Home Manager

Growing up in Romania and inspired by my mum who worked in the nursing profession, my dream was to become a nurse. After graduating nursing school in 2013, I took the next steps and applied for my first RGN position in the UK. I then progressed to Clinical Lead and Deputy Home Manager, and finally to Home Manager.

I enjoy all aspects of managing a care home, including making it homely for my residents and offering personal care based on individual needs. It is important to me to support my staff to develop and succeed in their roles. I feel very privileged to be in a role which gives me such fulfilment and enables me to bring my knowledge, experience and skills to my team.

Our residents have a wide-range of personal interests and this is reflected in the activities we offer and the personal touches you will find around the home. Our community here is warm and welcoming. I would welcome anyone to come for a tour and I look forward to introducing you to all we have to offer at Ivy Court.

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