Located in Norwich, Ivy Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Norfolk care home can enjoy quality facilities including a café, cinema room and hair salon. Each bedroom is tastefully decorated with an en-suite bathroom, some first-floor rooms have their own private balcony. Some ground floor rooms also open directly onto...
Located in Norwich, Ivy Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Norfolk care home can enjoy quality facilities including a café, cinema room and hair salon. Each bedroom is tastefully decorated with an en-suite bathroom, some first-floor rooms have their own private balcony. Some ground floor rooms also open directly onto the accessible patio areas.
Standing in large, beautifully landscaped grounds, there is always something to look forward to at Ivy Court. The team arrange a schedule of regular activities, events and outings in the home’s own minibus.
Contact Ivy Court to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ivy Court for full pricing details and T&Cs.
Ivy Court has a Review Score of 9.5 (9.518) out of 10, based on 19 reviews in the last 2 years.
Over all time Ivy Court has 84 reviews.
Ivy Court is a lovely friendly care home in a peaceful road just outside the centre of Norwich. It is very well run by an experienced manager with the kind and attentive staff including a great chef and an incredibly helpful maintenance director. It is very modern and has a beautiful garden which...
Ivy Court is a lovely friendly care home in a peaceful road just outside the centre of Norwich. It is very well run by an experienced manager with the kind and attentive staff including a great chef and an incredibly helpful maintenance director. It is very modern and has a beautiful garden which is fully accessible.
Many thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
From start to finish, fully enjoyed her first stay at Ivy Court. The whole team were friendly and helpful and she would have no worries about having to return for further respite, which is great news. We were kept appraised throughout her stay of any issues that arose. Everyone made us all feel...
From start to finish, fully enjoyed her first stay at Ivy Court. The whole team were friendly and helpful and she would have no worries about having to return for further respite, which is great news. We were kept appraised throughout her stay of any issues that arose. Everyone made us all feel welcome, even the head chef made her, her favourite sweet upon her request. Cannot fault anything, keep up the good work.
Thank you for your positive feedback and recognition of the Ivy Court team from a recent enjoyable respite stay. We work hard to deliver high standards of quality personalised care at all times, so thank you, we will pass your feedback to the team, who will look forward to seeing you again in the future.
When the decision is made to place a loved one into care it’s not always easy to choose. Ivy Court made the decision easier. With ensuite bathrooms and bright spacious bedrooms it seemed the perfect fit for someone needing nursing care yet allowing for as much independence as possible given the...
I really am grateful for everything Ivy Court has done so far from a smooth admission to taking care of my loved one.
Thank you for taking the time to leave us a review and for your lovely comments about our home, team and the care your father-in-law is receiving at Ivy Court. Your feedback will be shared with the team.
Overall experience is excellent. Very clean. Lovely staff. Great activities. Good food.
Overall experience is excellent. Very clean. Lovely staff. Great activities. Good food.
Tina, thank you for your review and positive comments regarding Ivy Court and our team who work hard to deliver high standards across our home. Your feedback will be passed on to the team.
Ivy Court is amazing! The whole team there work together to give all the care, nursing and social activities and nutritious food needed by those in their care. They are receptive, and nothing is too much trouble. Whatever anyone's role, they seem to be passionate about what they do and the...
Ivy Court is amazing! The whole team there work together to give all the care, nursing and social activities and nutritious food needed by those in their care. They are receptive, and nothing is too much trouble. Whatever anyone's role, they seem to be passionate about what they do and the well-being of the residents of Ivy Court and pull together as a team. My mum says it feels like a happy family. In the three months, she has been there, she has flourished - her health issues are well managed, she is now mobile again, and most importantly, she is happy. I am happy too, that she is safe and enjoying life again.
Deborah, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care and that she feels like part of our family here at Ivy Court. I will pass on your kind comments to the whole team.
Now nine months in, our initial impressions have actually been exceeded. My mum is...
Now nine months in, our initial impressions have actually been exceeded. My mum is happy, she loves the carers and they seem genuinely fond of her. Ivy Court just works.
Ian, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care at Ivy Court. The care and services we deliver as a team to our residents and families are extremely important to us. I will pass on your kind comments to the whole team.
All staff have been helpful and supportive in what was a difficult time for the family. From our first visit to the ongoing day-to-day care, we have seen nothing but respect and thoughtfulness from everyone who works within Ivy Court. It is a special place and we feel thankful that they are able to...
All staff have been helpful and supportive in what was a difficult time for the family. From our first visit to the ongoing day-to-day care, we have seen nothing but respect and thoughtfulness from everyone who works within Ivy Court. It is a special place and we feel thankful that they are able to accommodate our loved one.
Thank you for your kind words and recognition of the team at Ivy Court, the care, services and support we deliver as a team to your loved one and the whole family is extremely important to us. Your feedback will be shared with the team.
I have visited a relative several times and everyone is always so helpful and happy. There are always staff around to help you find your people and the place is always so warm, clean and inviting. There is a lovely atmosphere and my relative is always happy and well cared for. I would happily live...
I have visited a relative several times and everyone is always so helpful and happy. There are always staff around to help you find your people and the place is always so warm, clean and inviting. There is a lovely atmosphere and my relative is always happy and well cared for. I would happily live here myself! Well done everyone.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your relative is receiving such great care at Ivy Court and you find the home so inviting and welcoming. I will pass on your kind comments to the whole team.
Ivy Court is exceptionally clean and bright, residents' rooms are spacious and...
As the daughter of a resident at Ivy Court any concerns I have had with Mum's well-being and increasing frailty have been managed with compassion and support. Mum has settled in well to Ivy Court and speaks highly of staff on all levels as caring and nothing is too much trouble.
We are so pleased to read your wonderful comments about the care your mum receives and how well she has settled in at Ivy Court. The team try to ensure that all our residents enjoy activities and trips out where possible. I will ensure the team are made aware of your lovely feedback.
Occasionally at weekends, it's not always possible to speak to anyone on the phone but generally,...
Occasionally at weekends, it's not always possible to speak to anyone on the phone but generally, communication is good and staff will always phone back when they can.
We would like to thank you for your words of kindness, which are very much appreciated. All comments will be passed on to the team and thank you again for the review.
We are very happy with the care given to our relative. The food is wonderful and has a good variety. The care is second to none. We have never had any complaints about anything. The facilities are amazing, and the activities are brilliant.
We are very happy with the care given to our relative. The food is wonderful and has a good variety. The care is second to none. We have never had any complaints about anything. The facilities are amazing, and the activities are brilliant.
Jacqueline, thank you for taking the time to leave us such a fantastic review! We're happy to hear that the food and care received are of such high quality and that your relative is enjoying the activities on offer at Ivy Court. I will pass on your kind comments to the whole team.
Ivy Court is bright and fresh, clean and relaxing for my mother who has received excellent care since her arrival. Thank you to all at Ivy Court.
Ivy Court is bright and fresh, clean and relaxing for my mother who has received excellent care since her arrival. Thank you to all at Ivy Court.
We would like to thank you for your words of kindness which are very much appreciated. All comments will be passed on to the team and thank you again for the review.
I was very happy to leave my husband in the care of Ivy Court after discussions with the home about their facilities. He was well looked after and help was at hand at the press of a button. Ivy Court did everything I asked and I was well pleased with their care and attention to my husband. He has...
I was very happy to leave my husband in the care of Ivy Court after discussions with the home about their facilities. He was well looked after and help was at hand at the press of a button. Ivy Court did everything I asked and I was well pleased with their care and attention to my husband. He has Alzheimer's and I needed to know he would be well looked after. I would not hesitate to send him there again.
Caring...
Caring qualities were never more evident than in mums final days and were extended to me enabling me to be with her all through. I shall always be immensely grateful for that.
The reception team are very efficient in making sure all visitors are compliant with covid regulations. All the staff are very friendly and helpful. There are always activities available for residents and their visitors to participate in. My mother had to go in in the middle of covid lockdown this...
The reception team are very efficient in making sure all visitors are compliant with covid regulations. All the staff are very friendly and helpful. There are always activities available for residents and their visitors to participate in. My mother had to go in in the middle of covid lockdown this could have been very stressful but the manager and staff all helped to make this easier.
Being new to Ivy Court my experience was extremely good. All of the staff were extremely helpful towards me. I look forward to going back for respite again.
Being new to Ivy Court my experience was extremely good. All of the staff were extremely helpful towards me. I look forward to going back for respite again.
My husband has only been there a few days for respite care while I have an operation. He understands why he is there (up to a point) but forgets (dementia). The staff have tried hard to help him settle but he is frustrated. Normally he can walk around our road safely as neighbours know him well....
My husband has only been there a few days for respite care while I have an operation. He understands why he is there (up to a point) but forgets (dementia). The staff have tried hard to help him settle but he is frustrated. Normally he can walk around our road safely as neighbours know him well. The staff are beginning to understand his needs and capabilities and he is beginning to relax and enjoy his surroundings. I had good reasons for choosing Ivy Court and I am satisfied he will enjoy his stay.
A very pleasant stay. The food is good. The staff are excellent. I cannot fault the staff at all. Activities programme ok, very varied. Always something for everyone. Played quizzes, entertainment ok. Even had spiritual guidance from the local vicar. Overall I quite enjoyed my stay and would come...
A very pleasant stay. The food is good. The staff are excellent. I cannot fault the staff at all. Activities programme ok, very varied. Always something for everyone. Played quizzes, entertainment ok. Even had spiritual guidance from the local vicar. Overall I quite enjoyed my stay and would come again.
All the staff are Ivy Court has been helpful and kind. The accommodation was comfortable and p pleasant. The food attractively presented and interesting. The activities programme was interesting, especially on a Wednesday.
All the staff are Ivy Court has been helpful and kind. The accommodation was comfortable and p pleasant. The food attractively presented and interesting. The activities programme was interesting, especially on a Wednesday.
Our Dad came into the care home and I was really worried about how he would settle in during the pandemic. Dad has dementia and I must say the nursing care given to him by everyone including the manager, nursing staff, carers, activities staff, receptionists and even the chef, has been excellent....
Our Dad came into the care home and I was really worried about how he would settle in during the pandemic. Dad has dementia and I must say the nursing care given to him by everyone including the manager, nursing staff, carers, activities staff, receptionists and even the chef, has been excellent. Everyone knows him by name. We receive weekly updates on his health and well being. I was concerned about Dad going into a nursing home and it did take me a little while to accept he needed this care but now I am happy we have done the best for him. We can now visit with COVID restrictions and it’s lovely to see him smile. Grateful thanks to everyone.
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Growing up in Romania and inspired by my mum who worked in the nursing profession, my dream was to become a nurse. After graduating nursing school in...
Growing up in Romania and inspired by my mum who worked in the nursing profession, my dream was to become a nurse. After graduating nursing school in 2013, I took the next steps and applied for my first RGN position in the UK. I then progressed to Clinical Lead and Deputy Home Manager, and finally to Home Manager.
I enjoy all aspects of managing a care home, including making it homely for my residents and offering personal care based on individual needs. It is important to me to support my staff to develop and succeed in their roles. I feel very privileged to be in a role which gives me such fulfilment and enables me to bring my knowledge, experience and skills to my team.
Our residents have a wide-range of personal interests and this is reflected in the activities we offer and the personal touches you will find around the home. Our community here is warm and welcoming. I would welcome anyone to come for a tour and I look forward to introducing you to all we have to offer at Ivy Court.
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