






Located in Norwich, Ivy Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Norfolk care home can enjoy quality facilities including a café, cinema room and hair salon. Each bedroom is tastefully decorated with an en-suite bathroom, some first-floor rooms have their own private balcony. Some ground floor rooms also open directly onto...
Care Provided by Ivy Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ivy Court for full pricing details and T&Cs.
Contact Ivy Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Ovidiu Andreescu(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (71)
Ivy Court Reviews (83)
Ivy Court has a Review Score of 9.6 (9.568) out of 10, based on 19 reviews in the last 2 years.
Over all time Ivy Court has 83 reviews.
We were welcomed by each member of staff every day - everybody is so friendly, supportive and empathetic to all families. The Covid-19 measures put in place kept us, staff and residents safe, yet it was carried out in a sensitive manner to make residents feel at ease.
Thank you for providing our family with food and drinks during some long days - we really didn’t expect such incredible care for us too.
I couldn’t recommend Ivy Court Nursing Home enough. Thank you.
My Nannie stayed at Ivy Court for palliative care during the late stages of her dementia. I want to thank every single member of staff who were absolutely exceptional. They went above and beyond to look after my Nannie, giving her the care and dignity she deserved. I’m truly touched by everyone’s genuine kindness, compassion, professionalism and care. They treated our Nannie with the dignity, respect and kindness she deserved. They even provided our family with refreshments and food during our long visits, and would constantly check on Nannie to ensure she was comfortable. I can’t thank the staff enough, you’ve all been absolutely wonderful to our family and my Nannie. I’m so pleased she was looked after by every single one of you.
We specifically selected Ivy Court for transfer from hospital for end of life care for mum in law. The home is modern, airy and contemporary and more importantly, the care home reviews are positive, up to date and totally relevant. Since admission (16/10/20) we have personally observed the adherence to the stringent Covid regime, professional and diligent administration, nursing capabilities and cleanliness. Perhaps most of all, the genuine care and attention that everyone displays is greatly appreciated (we have even had the Chef pop his head in to see if everything is ok and offering alternatives or suggestions). The nursing team are exceptional; listening, explaining and communicating in a thoroughly professional and friendly way that is genuinely appreciated by the family and reinforces our decision to select Ivy Court. I’m going to mention the previous CQC report because we decided to let our own eyes look beyond that and see what is actually happening now. We are not disappointed.
My mum was admitted to Ivy Court in April. She's basically on the end of life care. The staff are really going out of their way to look after her. Even the chef is making the things she really likes. I don't think she could have gone anywhere better. It's a weight off my shoulders to know she's in safe hands.
The amazing activities team, old and new, have done their utmost to keep us in touch with Mum via video calls as often as they are able to.
Their continued dedication to assure us as a family and Mum as a resident, are kept in touch has been nothing short of amazing, hats off to you guys.
The rest of the staff are always on hand to assure safety, care and reassurance throughout the day and night. We are so impressed with you all at Ivy Court.
We as a family want to send a huge thank you and are so very grateful for all you are doing in these extremely difficult and unprecedented times. Superb team.
I would like to say who excellent the care my mum received in her final days was. The carers and nurses went beyond to make sure Mum was comfortable. Thank you so much.
Ivy Court provided my mum with excellent end of life care. In mum's own words "she was treated like a queen". The staff were kind and chatty at the right times. Family visiting mum were always made to feel welcome. The building itself was beautiful, clean and well thought out. Thank you for looking after our mum!
Finding a home for someone that is so precious to you is always hard. After several attempts, we found Ivy Court where the rooms are spacious, bright and lovely with balconies too. The communal rooms are lovely too. The staff are so great, kind and attentive consistently, which I know can be so hard when your client can be so challenging. Thank you.
The management and staff are incredible with the love and care they show and give to Mum.
Thank you to all at Ivy Court.
A very relaxed, caring home for residents and family. I trust the staff with the care of my Mum on my families behalf.
Although there have been issues in the past, since the new manager arrived all of these issues have been addressed and my dad has a caring/supportive team looking after him who are also approachable and take on board any concerns I have. I would like to thank them all for the hard work and dedication they deliver.
I looked at a lot of places for my dad and after many I picked Ivy Court it's more like a hotel with a family feel. In saying how nice the place is what really made my mind up was the manager and his team.
We viewed many homes for my mother-in-law and were feeling quite despondent. TYhen we found Ivy Court! From the moment we entered the light, airy, beautifully decorated home we knew we had found the right place. The staff were very welcoming and friendly whilst being knowledgeable and professional. Perfect.
The carers bare outstanding. Always make you feel very welcome. The kitchen staff as well.
The staff are extremely caring and make my mother feel special.
Mum has settled really well. She has been a resident for nearly a year now and her dementia has got a lot worse so she needs more care ie eating and drinking. Also, her movement has changed. The staff always seem helpful and are easy to talk to. Not sure about activities as Mum finds this difficult now.
My mother has received exceptionally kind and gentle care. All her needs are met both physically and emotionally. The staff have also been very supportive to me through difficult times as my mother has dementia.
Staff, without exception, so far have been polite, helpful and professional. The property itself is modern and clean.
My mother has settled in brilliantly and the positive change that we’ve noticed in her emotionally since leaving hospital and arriving there, I can only put down the whole package at Ivy Court.
I have complete faith in the medical team. Two weeks ago their swift reaction to my 93-year-old mothers emergency ensured she was soon in the ambulance.
Now, my mother has returned from hospital and is happy to be back amongst familiar and caring staff of all categories.
My mother has been in Ivy Court for over a year on the residential side. I can highly recommend this care home.
When we visited my cousin, we were always impressed by the kindness and support to all the residents and visitors. The residents looked happy and cared for always treated with respect and dignity. Sadly, we have lost my cousin in the last few days. The staff cared for him and our family. It was a privilege to get to know a very dedicated caring staff. The family cannot thank them enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (52) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Ivy Court.
Accreditations
There are no accreditations posted yet for Ivy Court.
Meet the Team (1)

Growing up in Romania and inspired by my mum who worked in the nursing profession, my dream was to become a nurse. After graduating nursing school in 2013, I took the next steps and applied for my first RGN position in the UK. I then progressed to Clinical Lead and Deputy Home Manager, and finally to Home Manager.
I enjoy all aspects of managing a care home, including making it homely for my residents and offering personal care based on individual needs. It is important to me to support my staff to develop and succeed in their roles. I feel very privileged to be in a role which gives me such fulfilment and enables me to bring my knowledge, experience and skills to my team.
Our residents have a wide-range of personal interests and this is reflected in the activities we offer and the personal touches you will find around the home. Our community here is warm and welcoming. I would welcome anyone to come for a tour and I look forward to introducing you to all we have to offer at Ivy Court.
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