Ivy Court

I cannot fault the care given to my father since 2016. He was treated with love, dignity and honour. He died recently and his end of life care was excellent. My treatment over the past years has been very good. I was kept informed and consulted at all time and the staff became my friends.

I couldn’t recommend Ivy Court Nursing Home enough. Thank you.

My Nannie stayed at Ivy Court for palliative care during the late stages of her dementia. I want to thank every single member of staff who were absolutely exceptional. They went above and beyond to look after my Nannie, giving her the care and dignity she deserved. I’m truly touched by everyone’s genuine kindness, compassion, professionalism and care. They treated our Nannie with the dignity, respect and kindness she deserved. They even provided our family with refreshments and food during our long visits, and would constantly check on Nannie to ensure she was comfortable. I can’t thank the staff enough, you’ve all been absolutely wonderful to our family and my Nannie. I’m so pleased she was looked after by every single one of you.

We specifically selected Ivy Court for transfer from hospital for end of life care for mum in law. The home is modern, airy and contemporary and more importantly, the care home reviews are positive, up to date and totally relevant. Since admission (16/10/20) we have personally observed the adherence to the stringent Covid regime, professional and diligent administration, nursing capabilities and cleanliness. Perhaps most of all, the genuine care and attention that everyone displays is greatly appreciated (we have even had the Chef pop his head in to see if everything is ok and offering alternatives or suggestions). The nursing team are exceptional; listening, explaining and communicating in a thoroughly professional and friendly way that is genuinely appreciated by the family and reinforces our decision to select Ivy Court. I’m going to mention the previous CQC report because we decided to let our own eyes look beyond that and see what is actually happening now. We are not disappointed.

My mum was admitted to Ivy Court in April. She's basically on the end of life care. The staff are really going out of their way to look after her. Even the chef is making the things she really likes. I don't think she could have gone anywhere better. It's a weight off my shoulders to know she's in safe hands.

We as a family want to send a huge thank you and are so very grateful for all you are doing in these extremely difficult and unprecedented times. Superb team.

I would like to say who excellent the care my mum received in her final days was. The carers and nurses went beyond to make sure Mum was comfortable. Thank you so much.

Ivy Court provided my mum with excellent end of life care. In mum's own words "she was treated like a queen". The staff were kind and chatty at the right times. Family visiting mum were always made to feel welcome. The building itself was beautiful, clean and well thought out. Thank you for looking after our mum!

Finding a home for someone that is so precious to you is always hard. After several attempts, we found Ivy Court where the rooms are spacious, bright and lovely with balconies too. The communal rooms are lovely too. The staff are so great, kind and attentive consistently, which I know can be so hard when your client can be so challenging. Thank you.

Thank you to all at Ivy Court.

A very relaxed, caring home for residents and family. I trust the staff with the care of my Mum on my families behalf.

Although there have been issues in the past, since the new manager arrived all of these issues have been addressed and my dad has a caring/supportive team looking after him who are also approachable and take on board any concerns I have. I would like to thank them all for the hard work and dedication they deliver.

I looked at a lot of places for my dad and after many I picked Ivy Court it's more like a hotel with a family feel. In saying how nice the place is what really made my mind up was the manager and his team.

We viewed many homes for my mother-in-law and were feeling quite despondent. TYhen we found Ivy Court! From the moment we entered the light, airy, beautifully decorated home we knew we had found the right place. The staff were very welcoming and friendly whilst being knowledgeable and professional. Perfect.

The carers bare outstanding. Always make you feel very welcome. The kitchen staff as well.

The staff are extremely caring and make my mother feel special.

Mum has settled really well. She has been a resident for nearly a year now and her dementia has got a lot worse so she needs more care ie eating and drinking. Also, her movement has changed. The staff always seem helpful and are easy to talk to. Not sure about activities as Mum finds this difficult now.

My mother has received exceptionally kind and gentle care. All her needs are met both physically and emotionally. The staff have also been very supportive to me through difficult times as my mother has dementia.

My mother has settled in brilliantly and the positive change that we’ve noticed in her emotionally since leaving hospital and arriving there, I can only put down the whole package at Ivy Court.

Now, my mother has returned from hospital and is happy to be back amongst familiar and caring staff of all categories.

My mother has been in Ivy Court for over a year on the residential side. I can highly recommend this care home.