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Ivy Court

Ivy Road, Norwich, Norfolk NR5 8BF
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Ivy Court, Norwich
Ivy Court, Norwich
Ivy Court, Norwich

Located in Norwich, Ivy Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Norfolk care home can enjoy quality facilities including a café, cinema room and hair salon. Each bedroom is tastefully decorated with an en-suite bathroom, some first-floor rooms have their own private balcony. Some ground floor rooms also open directly onto...  

Care Provided by Ivy Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,800
Residential Dementia CareFrom £1,600From £1,800
Nursing CareFrom £1,850From £2,081
Nursing Dementia CareFrom £1,850From £2,081
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Ivy Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ovidiu Andreescu(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (71)
  • Single Rooms with ensuite Wet Room (71)

Ivy Court Reviews (83)

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9.6

Ivy Court has a Review Score of 9.6 (9.568) out of 10, based on 19 reviews in the last 2 years. Over all time Ivy Court has 83 reviews.

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Review from Hannah S (Granddaughter of Resident) published on 4 November 2020 Submitted via Website
Overall Experience
I would personally like to thank every member of staff at Ivy Court Nursing Home for their kindness, dedication, support and genuine care for my Nannie. The 24/7 care was exceptional; they treated Nannie with respect and dignity all the way through. They always spoke to her in a gentle, calming and reassuring manner. We know Nannie was comfortable in her cosy room and felt relaxed during her time at Ivy Court.
We were welcomed by each member of staff every day - everybody is so friendly, supportive and empathetic to all families. The Covid-19 measures put in place kept us, staff and residents safe, yet it was carried out in a sensitive manner to make residents feel at ease.
Thank you for providing our family with food and drinks during some long days - we really didn’t expect such incredible care for us too.

I couldn’t recommend Ivy Court Nursing Home enough. Thank you.

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Review from Lauren C (Granddaughter of Resident) published on 4 November 2020 Submitted via Website
Overall Experience

My Nannie stayed at Ivy Court for palliative care during the late stages of her dementia. I want to thank every single member of staff who were absolutely exceptional. They went above and beyond to look after my Nannie, giving her the care and dignity she deserved. I’m truly touched by everyone’s genuine kindness, compassion, professionalism and care. They treated our Nannie with the dignity, respect and kindness she deserved. They even provided our family with refreshments and food during our long visits, and would constantly check on Nannie to ensure she was comfortable. I can’t thank the staff enough, you’ve all been absolutely wonderful to our family and my Nannie. I’m so pleased she was looked after by every single one of you.

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Review from Henry C (Power of Attorney of Resident) published on 21 October 2020 Submitted via Website
Overall Experience

We specifically selected Ivy Court for transfer from hospital for end of life care for mum in law. The home is modern, airy and contemporary and more importantly, the care home reviews are positive, up to date and totally relevant. Since admission (16/10/20) we have personally observed the adherence to the stringent Covid regime, professional and diligent administration, nursing capabilities and cleanliness. Perhaps most of all, the genuine care and attention that everyone displays is greatly appreciated (we have even had the Chef pop his head in to see if everything is ok and offering alternatives or suggestions). The nursing team are exceptional; listening, explaining and communicating in a thoroughly professional and friendly way that is genuinely appreciated by the family and reinforces our decision to select Ivy Court. I’m going to mention the previous CQC report because we decided to let our own eyes look beyond that and see what is actually happening now. We are not disappointed.

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Review from P G (Daughter of Resident) published on 1 October 2020 Submitted via Postal Card
Overall Experience

My mum was admitted to Ivy Court in April. She's basically on the end of life care. The staff are really going out of their way to look after her. Even the chef is making the things she really likes. I don't think she could have gone anywhere better. It's a weight off my shoulders to know she's in safe hands.

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Review from Kim R (Daughter of Resident) published on 25 May 2020 Submitted via Website
Overall Experience
I feel I must write a review to endorse this lovely care home. Since the lockdown period started in March we as a family have been kept informed of everything going on regarding my mum's care. She has been a resident at Ivy Court for over three years and I am so impressed with the way the staff have looked after Mum during this time and specifically during the Covid-19 lockdown period.
The amazing activities team, old and new, have done their utmost to keep us in touch with Mum via video calls as often as they are able to.
Their continued dedication to assure us as a family and Mum as a resident, are kept in touch has been nothing short of amazing, hats off to you guys.
The rest of the staff are always on hand to assure safety, care and reassurance throughout the day and night. We are so impressed with you all at Ivy Court.

We as a family want to send a huge thank you and are so very grateful for all you are doing in these extremely difficult and unprecedented times. Superb team.

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Review from Shirley W (Daughter of Resident) published on 24 January 2020 Submitted via Website
Overall Experience

I would like to say who excellent the care my mum received in her final days was. The carers and nurses went beyond to make sure Mum was comfortable. Thank you so much.

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Review from M W (Daughter of Resident) published on 28 October 2019 Submitted via Postal Card
Overall Experience

Ivy Court provided my mum with excellent end of life care. In mum's own words "she was treated like a queen". The staff were kind and chatty at the right times. Family visiting mum were always made to feel welcome. The building itself was beautiful, clean and well thought out. Thank you for looking after our mum!

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Review from Jane C (Daughter of Resident) published on 10 September 2019 Submitted via Postal Card
Overall Experience

Finding a home for someone that is so precious to you is always hard. After several attempts, we found Ivy Court where the rooms are spacious, bright and lovely with balconies too. The communal rooms are lovely too. The staff are so great, kind and attentive consistently, which I know can be so hard when your client can be so challenging. Thank you.

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Review from Hellen H (Daughter of Resident) published on 3 April 2019 Submitted via Postal Card
Overall Experience
I couldn't have wished for a better place for my mum.
The management and staff are incredible with the love and care they show and give to Mum.

Thank you to all at Ivy Court.

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Review from Michala R (Daughter of Resident) published on 29 March 2019 Submitted via Postal Card
Overall Experience

A very relaxed, caring home for residents and family. I trust the staff with the care of my Mum on my families behalf.

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Review from S J (Daughter of Resident) published on 15 January 2019 Submitted via Postal Card
Overall Experience

Although there have been issues in the past, since the new manager arrived all of these issues have been addressed and my dad has a caring/supportive team looking after him who are also approachable and take on board any concerns I have. I would like to thank them all for the hard work and dedication they deliver.

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Review from Mark H (Son of Resident) published on 9 January 2019 Submitted via Postal Card
Overall Experience

I looked at a lot of places for my dad and after many I picked Ivy Court it's more like a hotel with a family feel. In saying how nice the place is what really made my mind up was the manager and his team.

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Review from Rosie S (Daughter-in-law of Resident) published on 7 September 2018 Submitted via Postal Card
Overall Experience

We viewed many homes for my mother-in-law and were feeling quite despondent. TYhen we found Ivy Court! From the moment we entered the light, airy, beautifully decorated home we knew we had found the right place. The staff were very welcoming and friendly whilst being knowledgeable and professional. Perfect.

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Review from Peter G (Son of Resident) published on 3 September 2018 Submitted via Postal Card
Overall Experience

The carers bare outstanding. Always make you feel very welcome. The kitchen staff as well.

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Review from Megan B (Daughter of Resident) published on 3 September 2018 Submitted via Postal Card
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The staff are extremely caring and make my mother feel special.

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Review from Kim A (Daughter of Resident) published on 30 July 2018 Submitted via Postal Card
Overall Experience

Mum has settled really well. She has been a resident for nearly a year now and her dementia has got a lot worse so she needs more care ie eating and drinking. Also, her movement has changed. The staff always seem helpful and are easy to talk to. Not sure about activities as Mum finds this difficult now.

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Review from Anne L (Daughter of Resident) published on 12 June 2018 Submitted via Postal Card
Overall Experience

My mother has received exceptionally kind and gentle care. All her needs are met both physically and emotionally. The staff have also been very supportive to me through difficult times as my mother has dementia.

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Review from Jamie B (Son of Resident) published on 23 April 2018 Submitted via Website
Overall Experience
My mother has been in Ivy Court for approx 13 weeks now. We found the manager helpful, pleasant and compassionate from our first meeting which he continues to be.
Staff, without exception, so far have been polite, helpful and professional. The property itself is modern and clean.

My mother has settled in brilliantly and the positive change that we’ve noticed in her emotionally since leaving hospital and arriving there, I can only put down the whole package at Ivy Court.

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Review from T R G (Daughter of Resident) published on 3 October 2017 Submitted via Postal Card
Overall Experience
Ivy Court is a modern and well-designed building with a beautiful south-facing garden but I chose this care home for my mother because I was impressed by the number of nurses.
I have complete faith in the medical team. Two weeks ago their swift reaction to my 93-year-old mothers emergency ensured she was soon in the ambulance.

Now, my mother has returned from hospital and is happy to be back amongst familiar and caring staff of all categories.

My mother has been in Ivy Court for over a year on the residential side. I can highly recommend this care home.

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Review from Janice W (Cousin of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience

When we visited my cousin, we were always impressed by the kindness and support to all the residents and visitors. The residents looked happy and cared for always treated with respect and dignity. Sadly, we have lost my cousin in the last few days. The staff cared for him and our family. It was a privilege to get to know a very dedicated caring staff. The family cannot thank them enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 September 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (52) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Ivy Court.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Ivy Court.

Meet the Team (1)

Ovidiu Andreescu
Ovidiu AndreescuJob Title:Home Manager

Growing up in Romania and inspired by my mum who worked in the nursing profession, my dream was to become a nurse. After graduating nursing school in 2013, I took the next steps and applied for my first RGN position in the UK. I then progressed to Clinical Lead and Deputy Home Manager, and finally to Home Manager.

I enjoy all aspects of managing a care home, including making it homely for my residents and offering personal care based on individual needs. It is important to me to support my staff to develop and succeed in their roles. I feel very privileged to be in a role which gives me such fulfilment and enables me to bring my knowledge, experience and skills to my team.

Our residents have a wide-range of personal interests and this is reflected in the activities we offer and the personal touches you will find around the home. Our community here is warm and welcoming. I would welcome anyone to come for a tour and I look forward to introducing you to all we have to offer at Ivy Court.

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