- UK Care Homes Search
- Care Homes in England
- Care Homes in East Midlands
- Care Homes in Derbyshire
- Care Homes in Derby Area
- Care Homes in Derby
- Derby Heights Care Home - Avery Healthcare







Nestled in the village of Littleover, on the outskirts of Derby and adjacent to the Nuffield Private Hospital, Derby Heights Care Home offers quality and stylish retirement living. The home provides residential, respite and dementia care. The award-winning Littleover care home ensures that residents can enjoy retirement with like-minded peers, surrounded by outstanding interiors, vibrant cafes, spacious dining rooms, balconies, and cosy lounges. Couples and companions are warmly accommodated as...
Care Provided by Derby Heights Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Derby Heights Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Derby Heights Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Diane Henry (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (65)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (65)
- Couples/Companion Rooms with ensuite Wet Room (5)
Visiting
- Visiting is at any time, however the front doors are locked after 20.00 hours and entry and exit will be provided by staff.
Parking
- There is a visitors car park to the side of the home.
Derby Heights Care Home - Avery Healthcare Reviews (145)
Derby Heights Care Home - Avery Healthcare has a Review Score of 9.8 (9.832) out of 10, based on 20 reviews in the last 2 years.
Over all time Derby Heights Care Home - Avery Healthcare has 145 reviews.
We were very impressed with the level of care mum and dad received at Derby Heights. All the staff were very approachable and the care team did an excellent job with mum's complicated needs. The care ran through the whole building whether it be maintenance, housekeeping, laundry and they always had time to pop into mum's room and show a genuine interest. As a family, we were able to relax knowing they were well cared for and had friendships with other residents. Whether it be grandchildren or great-grandchildren visiting we were all made to feel so welcome.
We were privileged to care for both parents at different times and most latterly mum. We have all had a very special relationship with all members of the family which we have benefitted from as a care home and it is lovely that you still drop by and visit. It is so appreciated that you have taken...
Derby Heights is always a pleasure to visit. The facilities are of a high standard. The staff are always welcoming and extremely helpful. The atmosphere is always happy and friendly. Residents appear happy. I'm very pleased that my relative has settled well and is being well cared for.
It is lovely to hear your feedback and we appreciate you taking the time to send in a review. We are pleased that you are happy and that the staff are welcoming and helpful, it is always a pleasure to have you visit and we are delighted that you have chosen us to care for your relative.
I visit my sister regularly and am always pleased with how she is treated, professionally but with kindness the staff are always cheerful and greet me with a smile. I would recommend Derby Heights to anybody in similar circumstances as my sister.
Thank you for your review, we very much appreciate your feedback. It is lovely to hear your thoughts on the kindness and professionalism of the staff I will be sure to pass your comments on to the team. It is always a pleasure to see you when you visit and we value having you as part of our Derby Heights family.
My 93-year-old mother was feeling vulnerable at home and asked us to find her somewhere for a change of surroundings. Derby Heights was able to offer her 8 days of Respite accommodation at quite short notice. My mother wasn't sure why she was there, having forgotten she had asked for a break and so was not the most receptive to the facilities and activities on offer as she didn't accept that she had dementia, and felt that she was in the wrong place. She did however eventually emerge from her room to join in with some of the lovely activities and at times enjoyed herself. She loved the food and the staff but isn't yet ready to stay longer. The family was very pleased with the overall care and kindness of the staff and will certainly consider Derby Heights for longer-term accommodation when the time comes.
Thank you for your feedback, we appreciate the time you took to review us. We worked hard to encourage Mum to get involved and were rewarded with some meaningful engagement and photos of her smiling and enjoying herself. We were also pleased to see her enjoying her meals and giving her own positive feedback to us about them and also the staff. We would be delighted to welcome her back anytime.
When I was initially looking for a care home for my 91-year-old mother Derby Heights Care Home immediately stood out as my top selection. My mother moved there in January 2024 and with the care and support of the staff, she has settled in very quickly. She is enjoying all the events on a daily basis and has met and made some new friends that keep her active something I could not officer if she had remained in her own home.
We are so grateful for your review, it is important to have feedback from relatives and residents. We are pleased to have mum as part of our family, and it has been so rewarding to see her friendships with other residents develop and flourish. Thank you again for taking the time to submit your review.
I have been very impressed with the level of care that my mother has received. She had always dismissed the idea of a care home but the luxurious and high-end decor of Derby Heights gives her the feeling of being in a top hotel. She loves the garden, enjoys the varied activities and is satisfied with the meals. The staff are respectful and make an effort to get to know each resident so that they know what the person wants and expects of them. I would recommend Derby Heights to anyone considering a care home.
We are so grateful for your feedback, we are glad that you as a family are pleased with Mum's care and also that Mum is happy. It is a pleasure to have Mum stay with us and help us take care of the wildlife in the garden - the squirrels are very well-fed! Thank you again!
My dad has been in your care home 5 visits for a week or more. The overall experience has been truly amazing. Watching how all the staff are with my dad and others is very special. They cannot do enough for you with such a friendly, caring, happy professional manner, it is very moving and comforting to see. The standards across everything are fantastic feels like a hotel - cannot thank them enough for all they do.
Thank you for taking the time to send a review, it is so helpful to prospective residents and also to our staff who will be delighted with your feedback. We so look forward to Dad's visits he lights up the room and is always so positive and engaged. We have him in the diary for the next visit and are ready to welcome him and you and Mum back to the home soon. Many thanks.
I have enjoyed my respite care in Derby Heights. The staff have been kind and helpful. It is a pleasure to be in such beautiful surroundings. Thank you for a comfortable stay.
Thank you for your review, it is very much appreciated. It was a pleasure to have you stay with us and we are so glad that you enjoyed your respite stay. We hope you are settling in at home and you are welcome back for a visit anytime.
Myself and family put Mum into Derby Heights when she was diagnosed with dementia after 12 months of worry and upset. The home is a lovely place for Mum to live; she has made friends with other residents and joins in with alot of the activities with them. The staff are first class and very welcoming to us when we visit on a regular basis. Mum's room is always clean and tidy, as are the communal areas. She is happier and more settled than she has been in many months, which is down to all the exceptional staff that work there. There are lots of activities that take place, including ones for special occasions that family can go along to and enjoy. We are informed of any difficulties that Mum may have and are updated on all medical concerns promptly.
Thank you for a wonderful review; it is a testament to the dedication and effort of the whole team, I will pass on your comments to them all. It has been so rewarding seeing Mum flourish and enjoy her time with us. She has settled in well and developed a solid friendship group and her mobility is...
When we were looking for extra support for Mum following a fall, we contacted Derby Heights. We had never thought about needing this support, so their advice was invaluable. We were guided through the process of settling Mum into Derby Heights, where she is now thriving!! We have been made so welcome by all the staff at the care home.
Thank you so much for your kind review; it is very much appreciated! It has been a pleasure to meet all the family and have them take part in our activities. It is wonderful to see Mum making friends, joining in with everything and building her confidence.
The standard of meals is superb. Really pleased that my mother-in-law lives at Derby Heights and that the staff respond to her needs so well.
Thank you so much for taking the time to review Derby Heights, what a lovely testament to the hard work the entire team put in. We are delighted to have your mother-in-law with us, she always takes an active part in the activities and enjoys a good sing song! I will be sure to pass on your feedback to the whole team.
They are continuing to update us and also updating and adjusting Mum's care as needed.
Would recommend Derby Heights and I have visited 2 other Avery homes and their care is consistent across the group.
They think about the residents' needs. Their processes are tailored to suit the best possible solutions for the residents.
There are plenty of optional in-house activities, good food and there is always someone around for a chat. My mum is loving the home despite her Alzheimer's and is thriving.
Thank you for taking the time to review Derby Heights. It is wonderful to hear that we have met your expectations from the beginning of the process and are continuing to do so. Meeting the residents' needs is our highest priority and seeing your mum settle and enjoy her stay is a great reward for us. I will pass on your comments to our team.
Derby Heights was the perfect place for Mum to stay for respite while her new bathroom was installed. All the staff were very friendly and went out of their way to make her feel at home. She really enjoyed the food and privacy afforded in her lovely room. Mum likened her time in Derby Heights as staying in a nice hotel. I was really worried how Mum would cope not being in her own home, but she did settle well and the staff were always on hand to assure me she was alright.
What a delight to receive such great feedback, thank you for taking the time to review Derby Heights. We are pleased that yours and Mum's experience was positive and that our team met your expectations. We loved having Mum with us, she got involved in all of the activities and made some great...
I was in Derby Heights for two weeks respite after having a hip operation. My stay was comfortable and very glad I had chosen this home.
Thank you so much for taking the time to review Derby Heights. It was a pleasure to look after you whilst you recuperated, and even better to see you improving everyday. We send our best wishes and hope you continue to flourish at home.
It was pleasing to find that every single member of staff, whether cleaning or maintenance, was interested in the welfare of residents and always willing to help in any way possible. Nothing was too much trouble. The only disappointment was the quality of food (cooking), often overcooked and lacking flavour. Good ingredients ruined by poor preparation. The bread was very poor and sandwiches very disappointing.
From the first moment my father walked into Derby Heights the staff greeted him in a courteous and friendly manner. We were escorted to his room which was ready with a welcome card and chocolates (I wanted to stay). I observed staff interaction with other residents which was such a positive for me, I know I'd made the correct decision for my father's stay. Attention to detail is second to none. On his departure 100% correct decision as my father looked great. Staff informed me how Father was doing too.
Thank you for your very kind review of our home. We are so pleased that you had such a positive experience with the respite care your father received. Going away and leaving your loved ones in the care of others can be a very daunting experience and we are so happy that this gave you the...
Excellent staff, very well looked after on my short stay at Derby Heights.
Thank you for such a wonderful review of our home and we are so pleased you felt well looked after during your stay. We are immensely proud of the care and support our staff show to all of our residents and will ensure your compliments are passed on.
She found it rather difficult to reorientate at first, having lived alone in her own house for years. But now – in such an incredibly short space of time – she is settled and enjoying a brilliant, new and much more social life.
This is all thanks to the concerted effort and continued, gentle encouragement from the lovely, caring team. They are angels.
I found Mum’s sudden change of situation quite hard to cope with. But the team showed as much care for me as they did for my mum. They've made a very difficult situation so much easier for the both of us, and the rest of the family too.
Even if I had the biggest shovel in the world, I could not heap any more praise on the team at Derby Heights – for all they've done for my mum. Their incredible care has given her back her life.
It’s wonderful.
Thank you so much for your truly wonderful review of our beautiful care home. We are very proud of our kind, caring and patient staff and we are all so happy to know that this has made such a difference to your mum. We know that moving into a residential home can be a very difficult time and we do...
Dad was not well this morning. The staff were very prompt with dealing with the situation and treated Dad with great respect. An ambulance was called which arrived quickly and the ambulance people were excellent in assessing and treating Dad. The care home staff were wonderful throughout and Dad and I can't thank them enough.
Thank you so much for your kind comments. We are very proud of our responsive, respectful and caring staff. We are so pleased your dad has made a speedy recovery and is back enjoying the facilities here at Derby Heights Care Home.
I come to visit my grandma regularly. I also, on occasion, bring my children and they are made to feel so welcome by all of the staff. It is a very warm and friendly place to be and has allowed us to make some wonderful memories in these later years of my grandparent's life.
Thank you for taking the time to review Derby Heights Care Home. We are delighted to hear that you enjoy your visits to the home to see your grandma and that you and your children are always made to feel welcome. It is so nice that you are making happy memories. We look forward to seeing you on your next visit. Best wishes, Rachel.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 29 Sep 2025
Following our recent coffee morning held 26/9/25 in aid of Macmillan, we are thrilled to announce that we have raised £250. There were a variety of cakes on offer, some...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
There are no upcoming events for Derby Heights Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Derby Heights Care Home - Avery Healthcare.
Meet the Team (7)

Diane joins us having enjoyed a 20 year career in the care sector. She comes to us with a wealth of experience and her roles include Home Manager and Regional Director. Diane believes that her natural affinity for care drew her to the sector initially, and her passion for residents wellbeing and independence drives her ongoing commitment to the role. She lives with her husband in South Yorkshire, and enjoys spending time with her family.

Louise joined Derby Heights as a Senior carer and quickly progressed to Team Leader and in-house trainer.
Her skills lent themselves to running one of the memory care suites. She has now been successful in her application to become Deputy Manager. Louise lives locally and enjoys spending time with her family.

Since leaving university Laura has always worked in customer service and brings 30 years of varied experience to the role.
She is a people person who always likes to make sure the staff and residents are enjoying their day.
Laura lives locally and enjoys walking her dog, dancing and socialising, including a wine appreciation class that she has been part of for a number of years.

Jo joined Derby Heights in 2018 as a Care Assistant and has been both a Senior Carer and a Team Leader during her time with us. Her family have a history of working in the care sector and Jo certainly brings the family feel to the home. As she felt ready for a fresh challenge, February 2024 heralds a major change for Jo as she has taken on the Head Housekeeper role. With all of Jo's care experience, she is a valuable asset and has lots of drive and enthusiasm to achieve the highest standards for our residents. Jo is local to Derby and enjoys spending time with her family, going to the cinema and socialising.

Janet brings a wealth of experience to Derby Heights on the culinary front and has had an illustrious career since leaving catering college. She has worked in a number of high-profile hotels and restaurants including a 5* restaurant and bistro in Cornwall for ten years. Covid heralded a change for Janet when hotels and restaurants were closed, she sought an alternate route and found herself working in the kitchens of care establishments.
Janet joined our team in 2022 and now focuses on tasty and nutritious meals for our residents. She has a seven-year-old boxer cross dog that keeps her busy outside of work and she also rides a Harley Davidson in her spare time.

Nigel has 24 years experience of working in the care industry, where his first position was in the kitchen. He then took up a maintenance position and never looked back. As a previous motor technician, he is used to fixing things and tinkering, so joining Derby Heights is a home from home. Nigel lives in Staffordshire with his wife and has four children and ten grandchildren.

Carly has worked in various roles in Derby Heights, including host, carer, and senior carer. After seven years, she was ready to accept a new challenge and become the Home Administrator. Due to her long association with the home, she knows the staff, residents and relatives very well, and this will prove valuable in her new role. Carly lives locally with her husband, two children and dog. She particularly enjoys family time, walks and nights out.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Derby Heights Care Home - Avery Healthcare to verify any information. View our terms and conditions. Derby Heights Care Home - Avery Healthcare has an Enhanced Service -more info.