These prices are only a guideline, please contact Derby Heights Care Home - Avery Healthcare to find out the exact price for your requirements.
Visiting is at any time, however the front doors are locked after 20.00 hours and entry and exit will be provided by staff.
There is a visitors car park to the side of the home.
Derby Heights Care Home - Avery Healthcare has a Review Score of 9.7 (9.693) out of 10, based on 25 reviews in the last 2 years.
Over all time Derby Heights Care Home - Avery Healthcare has 136 reviews.
5.0 out of 5
Thank you for taking the time to review Derby Height Care Home. We are delighted to hear such kind words about our home and our staff team who go above the standards to deliver an exceptional level of care to all residents daily and cater for all individuals needs. Best wishes, Rachel
4.0 out of 5
Thank you for taking the time to review Derby Heights Care Home. We are delighted to hear that your mother enjoyed her respite stay with us, in the loving care community that we create, giving you and your family the peace of mind that you deserve. The well-being of our residents is our primary concern, and we host a variety of activities daily; we are so pleased that the activities are well received and the choice of tasty meals provided by our talented culinary team are appreciated. Best wishes.
5.0 out of 5
Thank you for taking the time to review Derby Heights Care Home. Your kind words about our home and the staff team are truly invaluable to us, we are so pleased to hear how satisfied you are with the exceptional level of care your loved one is receiving.
Best wishes, Rachel.
5.0 out of 5
Thank you for taking the time to review Derby Heights and for your amazing 5-star ratings. Your positive feedback is truly invaluable to us and I will be sure to pass this onto the rest of the team. It is a true pleasure to have your mother as part of our loving care community and we are delighted to hear how much she is enjoying living here. And we have also recognised the amazing uplift of her overall well-being, we are so glad to be part of enriching the next chapter of her life. Best Wishes.
5.0 out of 5
Thank you for taking the time to review Derby Heights Care Home. We really appreciate your kind review of our home and are so pleased to hear that you feel your mother has settled in well, within our loving care community. Our dedicated staff team always go above and beyond to provide expert assistance and care for the needs of the residents. It is a pleasure to be taking care of your mother, giving you and your family the peace of mind that you deserve. Best wishes, Rachel.
5.0 out of 5
Thank you for taking the time to review Derby Heights Care Home and thank you for your amazing five-star ratings. Your kind words about our home and staff team are truly invaluable to us. We are delighted to hear how well your mother has settled in and it is a true pleasure to have her as a part of our loving care community here at Derby Heights. Our home offers a warm and welcoming environment where companionships are easily made. Our various well-being activities are a perfect way to join in social events or simply learn a skill, and we are pleased to hear that your mother has taken full advantage of this. Best wishes, Ryan.
5.0 out of 5
Thank you for taking the time to review Derby Heights Care Home and for your lovely feedback which is truly invaluable to us and our staff team. We are delighted to hear that your mother is happy/comfortable living here in the loving community that we create, giving you the peace of mind that you and your family deserve. The well-being of our residents is our primary concern and we are glad to hear that this has improved for your mother, it is a pleasure to have her stay with us. Best wishes Rachel.
5.0 out of 5
Thank you for taking the time to review Derby Heights Care Home. Your kind words about our staff team are truly invaluable to us. Our highly trained staff team go above and beyond each day to deliver the exceptional level of care your loved one deserves, whilst strictly following our stringent hygiene routine to keep all of our residents safe. We are so delighted to hear how satisfied you are with our home and we look forward to inviting you for more regular safe visiting now the Government lockdown restrictions have eased.
5.0 out of 5
Thank you for reviewing Derby Heights Care Home. We understand the challenges our residents and their loved ones have faced due to the Covid-19 Government restrictions. Our highly trained staff team have stepped up in many ways to ensure they are still receiving the highest level of care they deserve. We are now so delighted to welcome you back into our home for more regular safe visiting. Best wishes.
4.0 out of 5
5.0 out of 5
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The Review Score of 9.7 (9.693) out of 10 for Derby Heights Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Diane joins us having enjoyed a 20 year career in the care sector. She comes to us with a wealth of experience and her roles include Home Manager and Regional Director. Diane believes that her natural affinity for care drew her to the sector initially, and her passion for residents wellbeing and independence drives her ongoing commitment to the role. She lives with her husband in South Yorkshire, and enjoys spending time with her family.
Louise joined Derby Heights as a Senior carer and quickly progressed to Team Leader and in-house trainer.
Her skills lent themselves to running one of the memory care suites. She has now been successful in her application to become Deputy Manager. Louise lives locally and enjoys spending time with her family.
Since leaving university Laura has always worked in customer service and brings 30 years of varied experience to the role.
She is a people person who always likes to make sure the staff and residents are enjoying their day.
Laura lives locally and enjoys walking her dog, dancing and socialising, including a wine appreciation class that she has been part of for a number of years.
Jo joined Derby Heights in 2018 as a Care Assistant and has been both a Senior Carer and a Team Leader during her time with us. Her family have a history of working in the care sector and Jo certainly brings the family feel to the home. As she felt ready for a fresh challenge, February 2024 heralds a major change for Jo as she has taken on the Head Housekeeper role. With all of Jo's care experience, she is a valuable asset and has lots of drive and enthusiasm to achieve the highest standards for our residents. Jo is local to Derby and enjoys spending time with her family, going to the cinema and socialising.
Janet brings a wealth of experience to Derby Heights on the culinary front and has had an illustrious career since leaving catering college. She has worked in a number of high-profile hotels and restaurants including a 5* restaurant and bistro in Cornwall for ten years. Covid heralded a change for Janet when hotels and restaurants were closed, she sought an alternate route and found herself working in the kitchens of care establishments.
Janet joined our team in 2022 and now focuses on tasty and nutritious meals for our residents. She has a seven-year-old boxer cross dog that keeps her busy outside of work and she also rides a Harley Davidson in her spare time.
Lena joined Derby Heights in 2023 as a Customer Service Associate and whilst she really enjoyed the front-of-house role, when an opportunity arose for an Administrator she jumped at the chance. Lena is originally from the USA but has settled in Derby with her husband & cat, and she is getting to know the area and soaking up the Derbyshire culture and accent.
Sarah joined us as one of our receptionists originally, and got to know our residents and relatives very well. Since finishing her degree course in Events Management she has transitioned to the role of Well-Being Coordinator. She brings a wealth of ideas and enthusiasm and is looking forward to enhancing the lives of our residents.
Nigel has 24 years experience of working in the care industry, where his first position was in the kitchen. He then took up a maintenance position and never looked back. As a previous motor technician, he is used to fixing things and tinkering, so joining Derby Heights is a home from home. Nigel lives in Staffordshire with his wife and has four children and ten grandchildren.
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