Search...

Derby Heights Care Home - Avery Healthcare

Rykneld Road, Littleover, Derby, Derbyshire DE23 4BU
Avery Healthcare Group Logo
Jobs
Derby Heights Care Home - Avery Healthcare logo
Derby Heights Care Home - Avery Healthcare, Derby
Derby Heights Care Home - Avery Healthcare, Derby
Derby Heights Care Home - Avery Healthcare, Derby

Nestled in the village of Littleover, on the outskirts of Derby and adjacent to the Nuffield Private Hospital, Derby Heights Care Home offers quality and stylish retirement living. The home provides residential, respite and dementia care. The award-winning Littleover care home ensures that residents can enjoy retirement with like-minded peers, surrounded by outstanding interiors, vibrant cafes, spacious dining rooms, balconies, and cosy lounges. Couples and companions are warmly accommodated as...  

Care Provided by Derby Heights Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250N/A
Residential Dementia CareFrom £1,250N/A

Contact Derby Heights Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Diane Henry (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (65)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • Visiting is at any time, however the front doors are locked after 20.00 hours and entry and exit will be provided by staff.

Parking

  • There is a visitors car park to the side of the home.

Derby Heights Care Home - Avery Healthcare Reviews (145)

Submit a Review
9.8

Derby Heights Care Home - Avery Healthcare has a Review Score of 9.8 (9.832) out of 10, based on 20 reviews in the last 2 years. Over all time Derby Heights Care Home - Avery Healthcare has 145 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Derby Heights Care Home - Avery Healthcare
Loading...
Showing 145 reviews matching selected criteria
Review from S P (Friend of Resident) published on 30 June 2020 Submitted via Postal Card
Overall Experience

Excellent care and support by the team at Derby Heights, especially at these times. I would highly recommend Derby Heights.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan K (Daughter of Resident) published on 30 June 2020 Submitted via Postal Card
Overall Experience

My mother has been a resident of Derby Heights care home since March 2019. In that time, her care has been exceptional. The staff are attentive, kind and considerate of her needs. She is encouraged to take part in the many and varied activities on offer and the food is very good and plentiful. She regularly reminds me of how happy she is.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Daughter of Resident) published on 11 June 2020 Submitted via Postal Card
Overall Experience

I have not visited due to being isolated from March until the lockdown is lifted. Denby Heights have contacted me regularly for updates on my mother's wellbeing. She is regularly unwell and the carers have been wonderful, caring, and very responsible.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Charles B (Son of Resident) published on 11 June 2020 Submitted via Postal Card
Overall Experience

Excellent care for my mother who appears happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P B (Daughter of Resident) published on 11 June 2020 Submitted via Postal Card
Overall Experience

My mother has found great contentment in your care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B Y (Resident / Service User) published on 25 March 2020 Submitted via Postal Card
Overall Experience

Wonderful. No complaints at all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S W (Resident / Service User) published on 25 March 2020 Submitted via Postal Card
Overall Experience

The whole thing is wonderful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T H (Friend of Resident) published on 25 March 2020 Submitted via Postal Card
Overall Experience

Visited a family friend and found the home very welcoming. Enjoyed the Christmas fair. The bedrooms were very nice! The home is very clean and decorated beautifully. I like that there is the atrium where I can sit with the family friend and have coffee. The home is safe and reliable and takes good care of my family friend.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tammy M (Friend of Resident) published on 9 March 2020 Submitted via Postal Card
Overall Experience

I was welcomed as a visitor and my friend is very happy at Derby Heights. Entertainment was on which we both enjoyed. Seems a lovely home. Staff are very friendly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T B (Son of Resident) published on 14 February 2020 Submitted via Postal Card
Overall Experience
In the last year of my father's life, he could not have been better cared for. He was looked after with kindness, dignity and understanding.
Nothing was ever too much trouble.
In our view, the assessment of Derby Heights should read "outstanding in all categories".

A huge thank you to all concerned.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James P (Son of Resident) published on 17 October 2019 Submitted via Website
Overall Experience

My mum decided to move into Derby Heights in October 2018 and it became her true home. She made amazing friends amongst the staff and residents. The staff are simply outstanding from the carers through to the kitchen, cleaning, admin and management. My mum was quite independent when she moved in and loved helping out and participating in all the activities. And there is so much to do, as little or as much as you want, and such a wonderful environment, great food and people who truly go beyond their job as caring. My cousin is a professional care worker and had never seen such high standards. As my mum was stage IV cancer she required palliative care subsequently and the level of care was first class. I couldn't have wished for a better last year of her life. To some this review may not seem genuine as I can only put five stars/excellent everywhere, but I literally have nothing to fault. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S E (Resident / Service User) published on 23 September 2019 Submitted via Postal Card
Overall Experience

The fact that I came for 2 weeks respite and have now sold my house to fund my life here says it all. A carefree life with every need addressed, living a life of luxury in a lively and stimulating environment. The most important thing to me is that I have given my family the greatest gift ever - the ability to get on with their lives knowing I am safe and happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J E (Son of Resident) published on 23 September 2019 Submitted via Postal Card
Overall Experience
This home provides excellent care on a consistent basis.
The staff work hard to involve the residents in a variety of different activities.

It is a warm and friendly environment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Daughter of Resident) published on 23 September 2019 Submitted via Postal Card
Overall Experience

Knowing that mum is well cared for, stimulated and happy has been a relief to me. The staff are all very caring and kind to mum and communicate well. This is a warm and friendly community.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L S (Friend of Resident) published on 23 September 2019 Submitted via Postal Card
Overall Experience
The care and set up of the home are impeccable.

All staff are lovely and residents are well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M G (Resident / Service User) published on 23 September 2019 Submitted via Postal Card
Overall Experience
Living at Derby Heights Care home has been a lifesaver for my wife who has dementia and myself who is physically impaired.
We can live within close distance of each other and miles closer to our daughter.

We are very pleased with the home, the attention and the staff and can think of nowhere else we would have had better care and attention.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Respite Resident) published on 12 February 2019 Submitted via Postal Card
Overall Experience

I came here form the hospital next door where I had a knee replacement. I was exhausted having moved house in December. Followed by an exhausting Christmas. After 2 weeks here, where I have lovingly cared for I am going home totally refreshed and ready to face the world again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R H (Resident / Service User) published on 17 December 2018 Submitted via Postal Card
Overall Experience

As someone who lives alone with no close by relatives, I needed respite following a knee replacement. My two-week stay has completely fulfilled my needs. Simple tasks I couldn't do on my own initially I can now perform. Help to do these was always available when needed. The staff and all aspects of the home have been wonderful. I wouldn't hesitate to wish to repeat the experience if necessary. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sheila W (Friend of Resident) published on 22 November 2018 Submitted via Postal Card
Overall Experience

We visit our friend every week and everyone is always very pleasant and always very helpful. When we are here at coffee time, we are always offered one. Everywhere is very clean and fresh. We never fail to notice how much care is taken of the residents and how kind the staff are.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara P (Resident / Service User) published on 22 November 2018 Submitted via Postal Card
Overall Experience

I feel at home here. The staff are helpful and kind and are always there to make you feel welcome.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 March 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 29 Sep 2025

    Following our recent coffee morning held 26/9/25 in aid of Macmillan, we are thrilled to announce that we have raised £250. There were a variety of cakes on offer, some...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

Upcoming Events

There are no upcoming events for Derby Heights Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Derby Heights Care Home - Avery Healthcare.

Meet the Team (7)

Diane Henry
Diane HenryJob Title:Home ManagerJoined: 2025

Diane joins us having enjoyed a 20 year career in the care sector. She comes to us with a wealth of experience and her roles include Home Manager and Regional Director. Diane believes that her natural affinity for care drew her to the sector initially, and her passion for residents wellbeing and independence drives her ongoing commitment to the role. She lives with her husband in South Yorkshire, and enjoys spending time with her family.

Louise Summers
Louise SummersJob Title:Deputy ManagerJoined: 2024

Louise joined Derby Heights as a Senior carer and quickly progressed to Team Leader and in-house trainer.

Her skills lent themselves to running one of the memory care suites. She has now been successful in her application to become Deputy Manager. Louise lives locally and enjoys spending time with her family.

Laura Wood
Laura WoodJob Title:Customer Service ManagerJoined: 2023

Since leaving university Laura has always worked in customer service and brings 30 years of varied experience to the role.

She is a people person who always likes to make sure the staff and residents are enjoying their day.

Laura lives locally and enjoys walking her dog, dancing and socialising, including a wine appreciation class that she has been part of for a number of years.

Joanna Hunt
Joanna HuntJob Title:Head HousekeeperJoined: 2018

Jo joined Derby Heights in 2018 as a Care Assistant and has been both a Senior Carer and a Team Leader during her time with us. Her family have a history of working in the care sector and Jo certainly brings the family feel to the home. As she felt ready for a fresh challenge, February 2024 heralds a major change for Jo as she has taken on the Head Housekeeper role. With all of Jo's care experience, she is a valuable asset and has lots of drive and enthusiasm to achieve the highest standards for our residents. Jo is local to Derby and enjoys spending time with her family, going to the cinema and socialising.

Janet Greaves
Janet GreavesJob Title:Head ChefJoined: 2022

Janet brings a wealth of experience to Derby Heights on the culinary front and has had an illustrious career since leaving catering college. She has worked in a number of high-profile hotels and restaurants including a 5* restaurant and bistro in Cornwall for ten years. Covid heralded a change for Janet when hotels and restaurants were closed, she sought an alternate route and found herself working in the kitchens of care establishments.

Janet joined our team in 2022 and now focuses on tasty and nutritious meals for our residents. She has a seven-year-old boxer cross dog that keeps her busy outside of work and she also rides a Harley Davidson in her spare time.

Nigel Wilcox
Nigel WilcoxJob Title:Maintenance OperativeJoined: 2025

Nigel has 24 years experience of working in the care industry, where his first position was in the kitchen. He then took up a maintenance position and never looked back. As a previous motor technician, he is used to fixing things and tinkering, so joining Derby Heights is a home from home. Nigel lives in Staffordshire with his wife and has four children and ten grandchildren.

Carly Smyth
Carly SmythJob Title:AdministratorJoined: 2019

Carly has worked in various roles in Derby Heights, including host, carer, and senior carer. After seven years, she was ready to accept a new challenge and become the Home Administrator. Due to her long association with the home, she knows the staff, residents and relatives very well, and this will prove valuable in her new role. Carly lives locally with her husband, two children and dog. She particularly enjoys family time, walks and nights out.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Derby Heights Care Home - Avery Healthcare to verify any information. View our terms and conditions. Derby Heights Care Home - Avery Healthcare has an Enhanced Service -more info.