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Derby Heights Care Home - Avery Healthcare

Rykneld Road, Littleover, Derby, Derbyshire DE23 4BU
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Derby Heights Care Home - Avery Healthcare, Derby
Derby Heights Care Home - Avery Healthcare, Derby
Derby Heights Care Home - Avery Healthcare, Derby

Nestled in the village of Littleover, on the outskirts of Derby and adjacent to the Nuffield Private Hospital, Derby Heights Care Home offers quality and stylish retirement living. The home provides residential, respite and dementia care. The award-winning Littleover care home ensures that residents can enjoy retirement with like-minded peers, surrounded by outstanding interiors, vibrant cafes, spacious dining rooms, balconies, and cosy lounges. Couples and companions are warmly accommodated as...  

Care Provided by Derby Heights Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250N/A
Residential Dementia CareFrom £1,250N/A

Contact Derby Heights Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Diane Henry (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (65)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • Visiting is at any time, however the front doors are locked after 20.00 hours and entry and exit will be provided by staff.

Parking

  • There is a visitors car park to the side of the home.

Derby Heights Care Home - Avery Healthcare Reviews (145)

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9.8

Derby Heights Care Home - Avery Healthcare has a Review Score of 9.8 (9.832) out of 10, based on 20 reviews in the last 2 years. Over all time Derby Heights Care Home - Avery Healthcare has 145 reviews.

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Showing 145 reviews matching selected criteria
Review from G B (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card
Overall Experience

Very high-quality environment, spotlessly clean and high-quality furnishings. My father stayed for 10 days for respite care. He'd been dreading it as it was his first experience of a care home. Staff were reassuring, friendly and efficient from initial assessment visit to arrival and throughout the stay which made him settle and be content. Complete peace of mind for me. Dad enjoyed the majority of the food.

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Review from Gillian W (Stepdaughter of Resident) published on 24 April 2017 Submitted via Postal Card
Overall Experience

From the moment I walked through the doors of Derby Heights, I was blown away by how beautiful this home is. I was shown all of the rooms available together with the facilities. All rooms are light, airy and beautifully decorated with colour coordinating furnishings.

Staff members were introduced as we toured the home and everyone was polite and very welcoming. I can honestly say that I no longer have any worries knowing that my step-dad is receiving wonderful care here and that worry that we all may have when we may need care ourselves has been taken away, I've put my request in already!

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Review from Adam F (Son of Resident) published on 16 March 2017 Submitted via Postal Card
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Excellent staff and impressive facilities. Always immaculate and very welcoming.

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Review from M Z (Resident / Service User) published on 17 February 2017 Submitted via Postal Card
Overall Experience

Derby Heights is the best place I have ever seen. Not only is it a beautiful place, the staff are the best I have ever encountered. It makes for a first class care and residential home.

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Review from J Z (Resident / Service User) published on 17 February 2017 Submitted via Postal Card
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We called into the home in October for a brochure, we fell in love with Derby Heights straight away. We moved in during November for two weeks to see if we liked it and have never looked back.

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Review from L B (Daughter of Resident) published on 30 January 2017 Submitted via Postal Card
Overall Experience

After a lot of falls culminating in a broken shoulder and after trying 24/7 live-in home care the family felt it was no longer safe or practical for mum to live at home. We looked at a wide range of local care homes and were immediately impressed with the beautiful new facilities of Derby Heights. Mum was very reluctant to take this step and resistant to settling ar first. The staff were kind and did everything possible to look after her. Fifteen months on she is much more content and finally settled. Any issues are dealt with well and we continue to be very pleased.

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Review from Mike G (Resident / Service User) published on 25 January 2017 Submitted via Postal Card
Overall Experience

I came to Derby Heights Care Home direct from hospital in Nottingham after a major operation. The home provided a very welcoming, reassuring and safe environment to enable me to continue my recovery. The staff, facilities, food and drink and care staff have all been excellent and it's such a high-quality environment. I will leave here with very good memories of the experience and would be happy to come back.

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Review from Aaron A (Friend of Resident) published on 25 January 2017 Submitted via Postal Card
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What can I say? This place is amazing and I have never seen anywhere like it! Great job, great people, great place.

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Review from Patricia P (Wife of Resident) published on 29 December 2016 Submitted via Website
Overall Experience

My husband has been a resident at Derby Heights for a year and we both remain totally satisfied and entirely convinced that this home was the very best choice available to us in the sad circumstances of his need for 24hour care. The home itself is second to none in its design, decor and facilities. I visit every day and always look forward to the welcome I receive and the atmosphere created in all areas of the home. More importantly, however, is the compassionate and expert care provided to my husband by all the staff. The expertise of the management, the professionalism and genuine kindness of the care staff and the high level of competence and commitment of staff in the other support areas all contribute to making this home outstanding and in my experience incomparably better than any others in the area. In making our choice originally, I viewed at least twelve other homes and none compared to Derby Heights. It was simply the best available and has remained so over this first year.

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Review from Chris M (Friend of Resident) published on 1 December 2016 Submitted via Postal Card
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"WOW"! What a place looks really good. Excellent staff.

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Review from G C-P (Resident / Service User) published on 1 December 2016 Submitted via Postal Card
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I have come to Derby Heights for 2 weeks following open heart surgery. I am most impressed with the care and attention I am being given and cannot fault anything. The staff are all very helpful and obliging. They are prepared to do anything to help me when I need it. My room is perfect and all the facilities are first class. This is a very personal comment - I find it very strange to have to eat my last meal at 5:00pm. To me, this is very early.

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Review from Jean K (Friend of Resident) published on 1 December 2016 Submitted via Postal Card
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Received the warmest welcome! To say I was impressed would be an understatement. Amazing place with amazing staff.

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Review from Kirsty K (Friend of Resident) published on 1 December 2016 Submitted via Postal Card
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Beautiful care home, high standards, polite and friendly staff. Excellent service.

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Review from S W (Son of Resident) published on 7 November 2016 Submitted via Website
Overall Experience
In September 2016, we faced the difficult decision of finding a suitable home for our 83-year-old Mum who was finding it difficult to continue living independently due to increasing immobility and the steady progression of dementia. After visiting numerous care homes it became clear that Derby Heights offers a step up in both facilities and standard of care.

As a recently opened and new property, the standard of comfort and facilities are excellent, the management and team are enthusiastic and have clearly set about ensuring their residents receive a level of care and attention that we would all hope to find if or when we need it. There is also an active relatives/management association which provides an excellent forum for dialogue between families and those looking after their loved ones. As a family, we sleep more comfortably knowing that Mum is safely in good hands at Derby Heights, and in an environment that is also a pleasure for us as visitors to relax within.

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Review from Jayne K (Friend of Resident) published on 7 November 2016 Submitted via Website
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Visited Derby Heights Care Home and from the minute I stepped in reception, I felt the WOW factor. Lovely home, friendly staff and the residents appeared very happy. The gardens are very well kept. The residents are taken on trips out and also there are many activities going on in the home. Would recommend to anyone

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Review from K G (Friend of Resident) published on 2 November 2016 Submitted via Website
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What a fantastic care home from the moment you walk in, the reception staff are fantastic and really go out of their way to help. The care is brilliant, would highly recommend it. It's really is like a 5* hotel.

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Review from Sandra K (Daughter of Resident) published on 31 October 2016 Submitted via Postal Card
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My 88-year-old father stayed at Derby Heights for 4 weeks in respite care whilst my husband and I were abroad on holiday. The warmth and care from the staff was outstanding. He had a minor holiday himself! He joined in the many activities provided- the choir, days out etc. He particularly enjoyed the Abba tribute band that came in to entertain the residents. Derby Heights is like a luxury hotel with beautiful facilities. I would highly recommend it. It gave us peace of mind that my father was being well looked after.

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Review from T S (Relative of Resident) published on 10 October 2016 Submitted via Postal Card
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I visited my sister-in-law whilst she was being cared for at Derby Heights Care Home. He has dementia and a fractured wrist during her stay she was well cared for stimulated will lots of activities and looked better than she has in years.

Her surroundings and staff are excellent. It's like a Five Star Hotel.

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Review from CO (Resident / Service User) published on 30 September 2016 Submitted via Postal Card
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Like a hotel - well looked after. Carers work hard but need more of them. Queries and complaints are dealt with quickly and my visitors are made to feel welcome. My husband died since I've been here (10 days) and the staff were caring and sympathetic.

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Review from Joseph B (Resident / Service User) published on 30 September 2016 Submitted via Postal Card
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I have enjoyed my stay and I feel that you have all helped my recuperation following a major operation.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 March 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 29 Sep 2025

    Following our recent coffee morning held 26/9/25 in aid of Macmillan, we are thrilled to announce that we have raised £250. There were a variety of cakes on offer, some...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

Upcoming Events

There are no upcoming events for Derby Heights Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Derby Heights Care Home - Avery Healthcare.

Meet the Team (7)

Diane Henry
Diane HenryJob Title:Home ManagerJoined: 2025

Diane joins us having enjoyed a 20 year career in the care sector. She comes to us with a wealth of experience and her roles include Home Manager and Regional Director. Diane believes that her natural affinity for care drew her to the sector initially, and her passion for residents wellbeing and independence drives her ongoing commitment to the role. She lives with her husband in South Yorkshire, and enjoys spending time with her family.

Louise Summers
Louise SummersJob Title:Deputy ManagerJoined: 2024

Louise joined Derby Heights as a Senior carer and quickly progressed to Team Leader and in-house trainer.

Her skills lent themselves to running one of the memory care suites. She has now been successful in her application to become Deputy Manager. Louise lives locally and enjoys spending time with her family.

Laura Wood
Laura WoodJob Title:Customer Service ManagerJoined: 2023

Since leaving university Laura has always worked in customer service and brings 30 years of varied experience to the role.

She is a people person who always likes to make sure the staff and residents are enjoying their day.

Laura lives locally and enjoys walking her dog, dancing and socialising, including a wine appreciation class that she has been part of for a number of years.

Joanna Hunt
Joanna HuntJob Title:Head HousekeeperJoined: 2018

Jo joined Derby Heights in 2018 as a Care Assistant and has been both a Senior Carer and a Team Leader during her time with us. Her family have a history of working in the care sector and Jo certainly brings the family feel to the home. As she felt ready for a fresh challenge, February 2024 heralds a major change for Jo as she has taken on the Head Housekeeper role. With all of Jo's care experience, she is a valuable asset and has lots of drive and enthusiasm to achieve the highest standards for our residents. Jo is local to Derby and enjoys spending time with her family, going to the cinema and socialising.

Janet Greaves
Janet GreavesJob Title:Head ChefJoined: 2022

Janet brings a wealth of experience to Derby Heights on the culinary front and has had an illustrious career since leaving catering college. She has worked in a number of high-profile hotels and restaurants including a 5* restaurant and bistro in Cornwall for ten years. Covid heralded a change for Janet when hotels and restaurants were closed, she sought an alternate route and found herself working in the kitchens of care establishments.

Janet joined our team in 2022 and now focuses on tasty and nutritious meals for our residents. She has a seven-year-old boxer cross dog that keeps her busy outside of work and she also rides a Harley Davidson in her spare time.

Nigel Wilcox
Nigel WilcoxJob Title:Maintenance OperativeJoined: 2025

Nigel has 24 years experience of working in the care industry, where his first position was in the kitchen. He then took up a maintenance position and never looked back. As a previous motor technician, he is used to fixing things and tinkering, so joining Derby Heights is a home from home. Nigel lives in Staffordshire with his wife and has four children and ten grandchildren.

Carly Smyth
Carly SmythJob Title:AdministratorJoined: 2019

Carly has worked in various roles in Derby Heights, including host, carer, and senior carer. After seven years, she was ready to accept a new challenge and become the Home Administrator. Due to her long association with the home, she knows the staff, residents and relatives very well, and this will prove valuable in her new role. Carly lives locally with her husband, two children and dog. She particularly enjoys family time, walks and nights out.

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