
Cumnor Hill House is an exceptional place.Sue T(Daughter of Resident/Service User)

an extremely well-run home offering a warm, welcoming, caring and supportive environment.T S(Daughter of Resident/Service User)

the home really does go above and beyond and I am so happy my friend is happy hereT S(Friend of Resident/Service User)

Cumnor Hill House is an exceptional place.Sue T(Daughter of Resident/Service User)

an extremely well-run home offering a warm, welcoming, caring and supportive environment.T S(Daughter of Resident/Service User)

the home really does go above and beyond and I am so happy my friend is happy hereT S(Friend of Resident/Service User)

Cumnor Hill House is a purpose-built care home in Cumnor with spacious care facilities in a luxury environment.
This Oxfordshire care home offers all-inclusive pricing where everything is included for a single weekly fee.
A team of professional and skilled staff members are trained in the delivery of high-quality care to all residents, with hospitality staff trained to deliver the standards residents would expect in a hotel.
The policy at Cumnor Hill...
Care Provided by Cumnor Hill House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are all-inclusive, ensuring you can be confident in one monthly fee that covers all care, facilities and events, regardless of visits to hairdressers, trips out etc, which many other providers will charge you for. We appreciate every situation is unique and we encourage you to call us to discuss pricing in more detail. Your exact fee will be confirmed after a full care needs assessment.
The price(s) shown are provided by the care home. Contact Cumnor Hill House for full pricing details and T&Cs.
Contact Cumnor Hill House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Berkley Care Group
- Private Owned
Person in charge
- Sherrie Hume(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Parking
- Car park available at front of building
Cumnor Hill House Reviews (137)
Cumnor Hill House has a Review Score of 9.8 (9.806) out of 10, based on 15 reviews in the last 2 years.
Over all time Cumnor Hill House has 137 reviews.
It's always a delight to visit our sister-in-law as we are always made very welcome and looked after well, as indeed she is. Staff from reception through to service and care are exemplary. The facilities and environment are first-rate and the whole ambience of the care home is a joy to visit.
Thank you for taking the time to provide such fantastic feedback.
Thank you all at Cumnor Hill House on behalf of my brother and all his family.
Visiting our friend today was a thoroughly enjoyable and uplifting experience. A delicious meal with pre-dinner drinks was cheerfully served by people I can only describe as a joy to be with. Friendly, funny and slightly teasing. What a joy. This is by far the nicest residential care home I have ever visited. The atmosphere (the most important factor) was wonderful and the residents looked happy, contented and very chatty. Well done. Please keep it up.
Thank you for taking the time to provide this amazing feedback for the team.
Lovely facilities and my grandmother is very settled here. Thank you for making her feel so welcome and looking after her so well.
Thank you for taking the time to provide such lovely feedback.
We have been extremely pleased with the care given to my mother. She has settled at Cumnor Hill House, supported by very caring staff. She is happy, relaxed and feels so well looked after.
Thank you for taking the time to provide such lovely feedback
The care home has been amazing for mum. The team here genuinely care about each of the residents and nothing is too much trouble. They make every effort to cater to all her needs and welcome family and friends at every opportunity. We are extremely grateful to the team here.
Thank you for taking the time to provide this lovely feedback for the team.
I go into Cumnor Hill every Thursday evening to see my friend, it is a wonderful place, very friendly and I like to be there to see all the people and my friends.
Thank you for taking the time to provide such lovely feedback. Kind Regards.
Everybody has made me very welcome. A big thank you to all the team and staff.
My partner who has Alzheimer's has been in the Cumnor Hill House home since September 2018. He has been treated by all with respect and care. Any little issues have been quickly dealt with to our satisfaction and have been notified with all his ongoing problems. Nothing is too much. A few more carers might be perfect. On the whole, it is a good home and very difficult to beat. Well done to all.
Thank you for giving the time to provide this feedback
Beautiful building. Always clean and tidy. Staff very helpful and friendly. Food is very good with a varied menu. Care of residents is good.
It's a very difficult decision to put a relative in a care home but this transition was made much smoother by the sympathetic and caring staff at CHH. The atmosphere is more akin to a 5-star hotel and nothing seems to be too much trouble. Everyone is very friendly and my mother has settled in well in lovely, well-maintained surroundings. Well done everyone for making CHH such a nice place to be!
Thank you for your comments it is very much appreciated.
I cannot thank the staff enough for the expert care, kindness and good cheer they show my mother. It is such a relief to know she is so safe and well looked after in such beautiful surroundings. My mother says 'the staff are very nice', with a beaming smile, which is great to hear. Thank you all at Cumnor Hill for doing such a brilliant job.
Thank you for your kind comments, it is very much appreciated.
Like a hotel. Well looked after. Staff drop what they are doing to attend the needs of their residents. Good presentation, good standard uniform for staff. Clean entrance. Good and important size garden.
Thank you for taking the time to provide feedback to the team.
Since I have been here I have enjoyed it here very much. Everyone has made me very welcome and also it is lovely being on the team. A very big thank you to all. We had a very good barbecue. I enjoyed it very much sitting with the directors.
Thank you for taking the time to provide this lovely feedback.
All the staff were a support. Nothing was too much trouble. I have been impressed by the caring attitude of all staff. There was not one word of dissension. Everything was really perfect. Well done.
Thank you for providing this feedback to the team, it is really nice to receive such comments.
Wonderful. Everything was lovely. Lovely food and care for residents. Everywhere was lovely and clean. Staff were helpful and great.
Thank you for taking the time to provide the home with such lovely feedback.
Extra special thanks go to the staff, all of whom went out of their way to provide care and comfort to myself and Dad in his final days.
Cumnor Hill House is an exceptional place.
Thank you for taking the time to complete this feedback for the team, I will pass this on as it is very much appreciated.
Mum has been living here since March. She has settled in well. It has been a huge relief to us to know that Mum is in such a lovely environment, fed well, has choices of things to do and trips out, and we know she is safe and secure. The staff are very caring and helpful. They are professional and responsible and we cannot thank them enough for their hard work and dedication. It is always difficult having to make decisions about how to best meet the needs of parents when they should no longer be left living on their own, but we feel we have made a very good choice in deciding on Cumnor Hill House.
Thank you for taking the time to provide the team with such lovely feedback.
My nan was a resident at Cumnor Hill, from June 2018-November 2018. This home is amazing, the people that work here are outstanding and the care they provide is also outstanding. We, as a family, were made to feel so welcome, they can’t do enough for the family or the residents, nothing is too much for them. Towards the end of her life my nan was treated with such dignity and respect we can’t thank them enough.
My husband is on the nursing floor. We are really impressed by the standard of care provided. I especially like that there are enough carers so that when my husband presses the red button someone comes immediately to help him. The carers are all well trained and friendly - some are exceptional. The nurses are terrific - one spent ages of her own time helping me complete some very lengthy Continual Care assessment forms; she really went above and beyond to help me. All the staff are very flexible and try and make things work so that the resident is happy. The setting is beautiful and the food is very good. My husband especially appreciates the well-stocked bar!
Thank you for taking the time to provide this feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 26 Feb 2025
Why not take advantage of our short stay 3 month contract offer. For more details please get in touch.
There are no upcoming events for Cumnor Hill House.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Berkley Care Group
- 31 Jan 2025Recipient: Berkley Care Group
- 31 Jan 2024Recipient: Berkley Care Group
Meet the Team (10)

I am a Registered Nurse and have over 30 years of experience in the Health and Social Care Sector. I began working in care homes in 1992 as a staff nurse and have since held various positions. During this time, I gained the Registered Managers Award qualification. I spent five years working as an Area Manager for a provider which ran five care homes in Oxfordshire. In 2006, I commissioned a new 64-bed dementia specialist home, something I achieved while at the same time successfully studying for a Diploma in dementia care.
My wealth of experience within the care industry, and passion for excellence, allow me to create an environment which promotes each individual’s well-being.

I am Katy, I joined the Team here at Cumnor Hill as the Deputy Manager at the start of November, I have 20 years of experience of working within Adult Social Care and Commissioning for a Local Authority and have always felt privileged to work in the Care sector. I am looking forward to making sure our residents receive high quality care and to working alongside Sherrie the Home Manager and the rest of the team at Cumnor.

I am the Admin Manager at Cumnor Hill House. I have worked in the health and social care sector for over 17 years. I love the ethos the Berkley Care Group bring in ensuring residents live as independently as they wish while having excellent care and luxury living.
There is a very good management team here and we work closely alongside each other to ensure that the company values are maintained.
My role ranges from assisting with enquiries, communicating with relatives and the staff team, and ensuring the team is well informed and the home’s administration is effectively maintained whilst supporting all departments.
In my spare time, I enjoy a variety of activities such as lovely walks in the countryside, cooking, gardening, watching sports and spending quality time with my family and friends.

I started working at Cumnor Hill House in 2017 as a Care Assistant and worked my way up to trainee senior before being offered the role of Hospitality Manager. Having worked in hospitality for over 15 years in England and Spain, I have accumulated many skills that ensure we are delivering excellent customer service to our residents.

I am the Community Customer Relations Manager, here at Cumnor Hill House.
I aim to ensure that our residents continue to feel part of the wider community and are able to enjoy the activities, interests and relationships they held before living in the home, as well as having the opportunity to develop new ones.
I believe that bringing the local community into the home can bring real benefits to our residents, variety, and choice, and thoroughly enjoy working closely with the great team here at Cumnor Hill House.

Neal is the Head Chef at Cumnor Hill House and has worked at the home since it opened in 2016.
Neal started his apprenticeship at 15 and has always known that he wanted to be a chef.
Neal works tirelessly to ensure our residents receive home-cooked, nutritionally balanced, delicious meals.

I am the Head Housekeeper at Cumnor Hill House and have worked at the home since 2017.
I lead a team of housekeepers and laundry assistants, to ensure the home maintains its high standards of cleanliness.Having previously worked in finance and banking this was my first role in the care sector. I find this job so rewarding because of the interactions and friendships that I have built with the residents.

I bring to the role over 20 years of knowledge and experience in maintenance and engineering.
I look forward to working closely with the great team here to ensure that the home runs smoothly and that residents and staff are fully supported and looked after.

Karen is the Events Manager at the home and has 32 years of experience in the Health and Social care sector.
Karen ensures all of our residents are engaged in meaningful and enjoyable activities and really enjoys the magic moments she has with the residents.

I am excited to have joined the team as one of the home receptionists.
I enjoy the busy atmosphere in the home and the camaraderie among the staff and residents.
I look forward to welcoming you to the home soon.
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