
Cumnor Hill House is an exceptional place.Sue T(Daughter of Resident/Service User)

an extremely well-run home offering a warm, welcoming, caring and supportive environment.T S(Daughter of Resident/Service User)

the home really does go above and beyond and I am so happy my friend is happy hereT S(Friend of Resident/Service User)

Cumnor Hill House is an exceptional place.Sue T(Daughter of Resident/Service User)

an extremely well-run home offering a warm, welcoming, caring and supportive environment.T S(Daughter of Resident/Service User)

the home really does go above and beyond and I am so happy my friend is happy hereT S(Friend of Resident/Service User)

Cumnor Hill House is a purpose-built care home in Cumnor with spacious care facilities in a luxury environment.
This Oxfordshire care home offers all-inclusive pricing where everything is included for a single weekly fee.
A team of professional and skilled staff members are trained in the delivery of high-quality care to all residents, with hospitality staff trained to deliver the standards residents would expect in a hotel.
The policy at Cumnor Hill...
Care Provided by Cumnor Hill House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are all-inclusive, ensuring you can be confident in one monthly fee that covers all care, facilities and events, regardless of visits to hairdressers, trips out etc, which many other providers will charge you for. We appreciate every situation is unique and we encourage you to call us to discuss pricing in more detail. Your exact fee will be confirmed after a full care needs assessment.
The price(s) shown are provided by the care home. Contact Cumnor Hill House for full pricing details and T&Cs.
Contact Cumnor Hill House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Berkley Care Group
- Private Owned
Person in charge
- Sherrie Hume(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Parking
- Car park available at front of building
Cumnor Hill House Reviews (137)
Cumnor Hill House has a Review Score of 9.8 (9.806) out of 10, based on 15 reviews in the last 2 years.
Over all time Cumnor Hill House has 137 reviews.
My husband, now highly dependent and demented, feels so safe and cared for.
Thank you.
Lovely, welcoming staff.
Cumnor Hill House is predominantly a caring team. They are the friendliest, most welcoming, caring group of people I could imagine in charge of my mother's care. Without them, it might be just bricks and mortar - beautiful, safe, well designed, quiet. Mum has found new friends, kept busy, given space, made at home. Top marks Cumnor Hill House!
My aunt has complex care needs and came to the home unsettled some years ago. The staff could not have been more supportive in every aspect and she felt loved and cared for which has helped her settle. She has enjoyed all the activities and seemed to thrive (despite natural progression of her illness). Covid has been hard due to the isolation from family, restriction, general fears, illness, and staffing issues, however, the home lost no time in setting up video and telephone call bookings to ensure residents could chat to relatives remotely and my relative's general care has been excellent, the staff have continued to arrange indoor and garden activities to the best of their abilities and finally being able to receive visitors back in the home has been most welcome. Every member of staff knows my aunt and treat her like a member of a big friendly extended family. I am very grateful for her care. They've posted enviable food delicacies on Facebook too.
My father moved in last month and has settled in very well. I spoke with everyone I knew in the care profession and read reviews sites and the CQC reports. The clear winner in terms of care was Cumnor Hill House and I must admit so far, I cannot fault it. It will be lovely when we can spend move time in the home with my father with hopefully the covid restrictions easing!
I am the brother-in-law to your resident and both my wife have noticed an improvement in her condition since we last visited her last year. She is generally more aware and responsive and speaks very highly of your staff and the care and attention she receives. Many thanks.
Thank you very much for taking the time to share your feedback, it is really appreciated.
My review is based on my experience of Cumnor Hill from Christmas 2017 when my cousin moved in, to March/April 2021 when ownership and senior management changed. The home is well run and the family and I have a strong belief that it will continue. During these very trying times of the pandemic, the virus has been well controlled and because of that control, our cousin has been very well looked after.
Thank you for taking the time to complete this review, feedback is very important to the home.
I want to thank the team at Cumnor for looking after Mum so sensitively and doing their best to enable humane visits during the pandemic. I am so grateful for the care and consideration shown to Mum, and us as visitors. Thank you Cumnor.
Thank you so much for taking the time to complete a review for us, it means such a lot to the team, many thanks.
My father had rapid onset of complex needs and had a number of failed placements. When he arrived at Cumnor Hill House I very quickly grew a relationship of trust with the home. The home worked hard with outside professionals to make this placement work supporting a long list of care plans, they communicated transparently and welcomed all visits, family, friends and professionals. Cumnor Hill House works closely with the Oxfordshire Care Home support Service. My father always looks well-groomed and well cared for maintaining his dignity. All the above comments mean that my father has a calm, content and happy life with the expert help he needs. I and my family are very happy with the specialist care that my dad receives at Cumnor Hill House. The staff always appear professional and are very friendly. The environment is fresh, modern and spacy.
Throughout the pandemic, the home has worked hard to ensure the residents have normality.I would strongly recommend Cumnor Hill.
Thank you very much for your review, feedback is so valuable to ensure we continue to achieve high standards.
There is plenty of activities, the place is spotless and the food is fantastic. The receptionists are welcoming and the surroundings are chic and modern.
My mother is treated with the utmost respect and staff keep me informed of any necessary updates. Nothing seems too much trouble.
It's a wonderful place with an uplifting atmosphere.
Thank you for your kind words about the home and the staff, communication between the home and families is important to ensure our standards remain high for all concerned.
The trolley is a hugely valued service but the operator is not a registered employee. She is fully committed to the wider community and always willing to support areas within it that are short-staffed. She has run the service for many years and is a ray of sunshine throughout the development.
Thank you for your feedback and for taking the time to share this.
Cumnor Hill House is an amazing home, so welcoming and accomodating. My mum really enjoys living there and has settled in so well. She loves the garden and the activities that are provided. The care is fantastic and it gives us peace of mind that she is so well cared for.
Thank you for taking the time to provide us with this feedback and for your continued support to the home, working together is so important for the residents and staff.
I'm a Community First Responder and have been on emergency shouts to quite a few care homes locally but have not seen one to better Cumnor Hill in cleanliness and care.
Many Thanks
Louise
Arranging for my mother to move into a care home was the hardest decision. However, from day one until she sadly died over a year later, all the staff made her welcome and welcomed us as a family. They became part of our extended family and people we and our mother trusted to care for her and keep her safe. They had a great rapport with my mother, which was so important as she couldn’t communicate. The staff genuinely care, it is not just a job to them. You can see this in the way they are around the residents, adapting their skills as peoples’ needs change. All staff get involved and take an interest regardless of their role. They went the extra mile to help us celebrate birthday and Christmas as a family and make memories. In her final week, they made sure she was cared for with dignity and respect and showed compassion to family members to enable us to say our goodbyes. We are so grateful to the staff for all the care and support they gave to both Mum and us as a family.
Thank you for taking the time to provide such lovely feedback. It was a pleasure caring for mum and this feedback for the team really does mean so much.
My 93-year-old Dad has just returned home after spending two weeks respite at Cumnor Hill House. The staff were all wonderful - not just to Dad but to us too. The home itself is beautiful - so clean. Dad's room looked out on the pretty gardens and there were all the facilities he needed for a relaxing stay. As for the food...amazing! We hoped that Dad would want to stay but for now he's decided to return home. He may well go back when he's ready.
Thank you for taking the time to provide this feedback.
I'd like to thank the brilliant work the staff are doing at Cumnor Hill House. I cannot emphasize enough how grateful I am for all their efforts in keeping my mother safe, well and happy in these very difficult times.
Thank you for your kind comments its nice for the team to be aware of the support from loved ones.
My parents have been at Cumnor Hill House for the last three years and I have been so impressed by the level of care they have received. The home is beautiful with lovely rooms, common areas and a lovely walking area outside with gardens. I have visited many times and the staff are always friendly and very caring to the residents. If I ever have a question or need additional information, the staff have been more than happy to speak with me. The atmosphere in the home is always cheerful and positive, you can definitely tell when you visit somewhere if the staff are happy where they work and Cumnor Hill House is one of those places. We have had complete peace of mind that our parents have been well cared for there. The medical care is exceptional with a lovely local doctor as well as the trained staff. The home offers lovely rooms for the residents, a wonderful selection of meals and activities where there is something for everyone. I highly recommend Cumnor Hill House.
Thank you for taking the time to provide this wonderful feedback for the team.
My family joined me for a birthday meal at Fine Dining and it was delicious. We had soup or smoked salmon, roast chicken, fruit and cream and cheese and biscuits with coffee. Then came the big surprise! I was presented with a gluten free birthday cake by a thoughtful chef who is always aware of my dietary needs. This made the perfect ending to a truly memorable occasion.
Its wonderful to receive feedback such as this so thank you on behalf of all the teams
Excellent! Great staff, very caring and considerate. Nothing is too much trouble. It is very much a home from home, making it very comfortable for residents and visitors.
Thank you for taking the time to provide the lovely feedback. The teams do work hard and its helpful when they receive comments such as these. Thank you.
I am very impressed by the care provided at Cumnor Hill House. All the staff appear to be professionally trained and to enjoy their roles. Without exception, they are friendly towards the residents, know them by name, spent time chatting to them and have endless patience. I guess they are properly paid, and my only reservation is that some of my friends would not be able to afford to live in Cumnor Hill House.
Thank you for this feedback for the team, it is appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 26 Feb 2025
Why not take advantage of our short stay 3 month contract offer. For more details please get in touch.
There are no upcoming events for Cumnor Hill House.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Berkley Care Group
- 31 Jan 2025Recipient: Berkley Care Group
- 31 Jan 2024Recipient: Berkley Care Group
Meet the Team (10)

I am a Registered Nurse and have over 30 years of experience in the Health and Social Care Sector. I began working in care homes in 1992 as a staff nurse and have since held various positions. During this time, I gained the Registered Managers Award qualification. I spent five years working as an Area Manager for a provider which ran five care homes in Oxfordshire. In 2006, I commissioned a new 64-bed dementia specialist home, something I achieved while at the same time successfully studying for a Diploma in dementia care.
My wealth of experience within the care industry, and passion for excellence, allow me to create an environment which promotes each individual’s well-being.

I am Katy, I joined the Team here at Cumnor Hill as the Deputy Manager at the start of November, I have 20 years of experience of working within Adult Social Care and Commissioning for a Local Authority and have always felt privileged to work in the Care sector. I am looking forward to making sure our residents receive high quality care and to working alongside Sherrie the Home Manager and the rest of the team at Cumnor.

I am the Admin Manager at Cumnor Hill House. I have worked in the health and social care sector for over 17 years. I love the ethos the Berkley Care Group bring in ensuring residents live as independently as they wish while having excellent care and luxury living.
There is a very good management team here and we work closely alongside each other to ensure that the company values are maintained.
My role ranges from assisting with enquiries, communicating with relatives and the staff team, and ensuring the team is well informed and the home’s administration is effectively maintained whilst supporting all departments.
In my spare time, I enjoy a variety of activities such as lovely walks in the countryside, cooking, gardening, watching sports and spending quality time with my family and friends.

I started working at Cumnor Hill House in 2017 as a Care Assistant and worked my way up to trainee senior before being offered the role of Hospitality Manager. Having worked in hospitality for over 15 years in England and Spain, I have accumulated many skills that ensure we are delivering excellent customer service to our residents.

I am the Community Customer Relations Manager, here at Cumnor Hill House.
I aim to ensure that our residents continue to feel part of the wider community and are able to enjoy the activities, interests and relationships they held before living in the home, as well as having the opportunity to develop new ones.
I believe that bringing the local community into the home can bring real benefits to our residents, variety, and choice, and thoroughly enjoy working closely with the great team here at Cumnor Hill House.

Neal is the Head Chef at Cumnor Hill House and has worked at the home since it opened in 2016.
Neal started his apprenticeship at 15 and has always known that he wanted to be a chef.
Neal works tirelessly to ensure our residents receive home-cooked, nutritionally balanced, delicious meals.

I am the Head Housekeeper at Cumnor Hill House and have worked at the home since 2017.
I lead a team of housekeepers and laundry assistants, to ensure the home maintains its high standards of cleanliness.Having previously worked in finance and banking this was my first role in the care sector. I find this job so rewarding because of the interactions and friendships that I have built with the residents.

I bring to the role over 20 years of knowledge and experience in maintenance and engineering.
I look forward to working closely with the great team here to ensure that the home runs smoothly and that residents and staff are fully supported and looked after.

Karen is the Events Manager at the home and has 32 years of experience in the Health and Social care sector.
Karen ensures all of our residents are engaged in meaningful and enjoyable activities and really enjoys the magic moments she has with the residents.

I am excited to have joined the team as one of the home receptionists.
I enjoy the busy atmosphere in the home and the camaraderie among the staff and residents.
I look forward to welcoming you to the home soon.
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