
Cumnor Hill House is an exceptional place.Sue T(Daughter of Resident/Service User)

an extremely well-run home offering a warm, welcoming, caring and supportive environment.T S(Daughter of Resident/Service User)

the home really does go above and beyond and I am so happy my friend is happy hereT S(Friend of Resident/Service User)

Cumnor Hill House is an exceptional place.Sue T(Daughter of Resident/Service User)

an extremely well-run home offering a warm, welcoming, caring and supportive environment.T S(Daughter of Resident/Service User)

the home really does go above and beyond and I am so happy my friend is happy hereT S(Friend of Resident/Service User)

Cumnor Hill House is a purpose-built care home in Cumnor with spacious care facilities in a luxury environment.
This Oxfordshire care home offers all-inclusive pricing where everything is included for a single weekly fee.
A team of professional and skilled staff members are trained in the delivery of high-quality care to all residents, with hospitality staff trained to deliver the standards residents would expect in a hotel.
The policy at Cumnor Hill...
Care Provided by Cumnor Hill House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are all-inclusive, ensuring you can be confident in one monthly fee that covers all care, facilities and events, regardless of visits to hairdressers, trips out etc, which many other providers will charge you for. We appreciate every situation is unique and we encourage you to call us to discuss pricing in more detail. Your exact fee will be confirmed after a full care needs assessment.
The price(s) shown are provided by the care home. Contact Cumnor Hill House for full pricing details and T&Cs.
Contact Cumnor Hill House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Berkley Care Group
- Private Owned
Person in charge
- Sherrie Hume(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Parking
- Car park available at front of building
Cumnor Hill House Reviews (137)
Cumnor Hill House has a Review Score of 9.8 (9.806) out of 10, based on 15 reviews in the last 2 years.
Over all time Cumnor Hill House has 137 reviews.
My mum settled in very quickly and made friends with other residents.
She joined in with lots of activities and is also more alert and mobile than when she arrived. Cannot fault the care.
Thank you for providing this feedback for the team.
So many activities and an atmosphere of care and respect in all areas of Cumnor. The service is excellent - food and drink very high quality.
Thank you for taking the time to provide the home and teams with such positive feedback.
My mother is enjoying a new lease of life since moving in 5 weeks ago. She has rekindled making friends and eating extremely well. The staff are so caring and nothing is too much trouble and any issues are dealt with swiftly and with a smile. All the residents are loved, cared for and treated with dignity and respect. Family and friends are made very welcome and I can recommend the delicious meals and cappuccinos. Panoramic views of the gardens and woods beyond from all main reception rooms have the wow factor. All activities, plus hairdressing, manicures, massages and trips out are all offered in the inclusive price. Brilliant. Thanks.
Thank you for taking the time to provide the team with such lovely feedback, it is appreciated.
Cumnor Hill surpasses its mission statement of 'exceptional luxury living' by delivering a high standard of 'hotel style living' underpinned by a competent, caring, compassionate and professional nursing/care team. My 87-year-old mother has spent a period of 'respite care' at Cumnor Hill and the improvement in her health/wellbeing while there was noticeable. As a retired nurse, Cumnor Hill to me is a 'model' for good care of the most vulnerable people in our society. My heartfelt thanks to the Cumnor Hill team, you are inspirational.
Thank you for the fantastic feedback, this is very much appreciated by the team. Kind regards.
I can honestly say that I have never been in a nicer care home. The staff are very friendly and efficient and the facilities are excellent. Would highly recommend Cumnor Hill House to anyone.
Thank you for such kind comments I will ensure the team receive this fantastic feedback.
1st visit; warm welcome; excellent hospitality. Happy residents. A care home for the future.
Thank you very much for taking the time to provide the team with such positive feedback.
Kind Regards
Although slightly more expensive than others, you get so much for your money.
We both have always been very welcome and even had our wedding anniversary lunch at Cumnor Hill House at their suggestion.
I am very happy here. I found it very easy to settle in. The staff can't do enough for you. I have made lots of new friends here. The meals are of a high standard.
My mother (aged 90) goes into Cumnor Hill House for respite care whilst we take a break away from home. She thoroughly enjoys it and is greeted as an old friend by the staff. She always is happy and relaxed in their care and I have no hesitation in recommending Cumnor Hill House.
Came here for respite care and was very impressed. Lovely room looking out onto the garden. Staff very friendly and supportive. Food excellent and plenty of it. Free to do as I wanted, no regimentation. Would definitely come here again for respite care.
Thank you so much for the feedback we appreciate it.
Both parents were here but Mother died end of January. Both parents were very well cared for and my Father continues to be very well cared for. All the staff are always cheerful and extremely kind and helpful with everything.
Thank you for taking the time to provide the team with feedback it is very much appreciated.
Entertainment is lovely, makes you feel welcome and part of the family. No need to feel worried as they keep an eye on you. Good food and lovely staff all the way through.
Thank you very much for taking the time to provide such lovely feedback.
We are always made very welcome by all the staff who are very caring. Thank you.
Thank you for taking the time to provide this lovely feedback.
My friend is a resident here and is very happy. I came to watch a show (magician) tonight. I was very impressed with the staff.
Thank you for providing the team with this lovely feedback.
Kind Regards.
A very pleasant experience. I was treated really well and was particularly taken with the food and drinks which were free. All the staff were very polite and helpful. The evening entertainment on Thursday 8th March was so good, he was a very good magician entertainer, and his tricks were so popular with everyone. Food and drinks were of very high quality. The person we visited is obviously being very well looked after. A lovely room she occupies.
Thank you for providing such lovely feedback.
Kind Regards
I have known a few people from another home.
I like it here very much.
It's like a 5-star hotel.
Thank you for taking the time to provide such wonderful feedback.
You always feel welcome and they are always there to help you. Loved every bit of entertainment I have been to and the food is amazing.
Thank you for taking the time to provide such lovely feedback.
Excellent care and facilities with weekly entertainment provided to cover all tastes and ages, with a friendly atmosphere, refreshments, drink and gifts.
Thank you for the fantastic review.
It was just what I needed before going to my home (I live alone), I can't speak highly enough.
My room, the staff, nursing care, first class, nothing too much trouble.
The food really excellent, (I can only take small meals at present), a great selection and beautifully cooked by chef.
I am so glad I chose Cumnor Hill House - I think it is unique in all it has to offer.
Thank you for taking the time to provide such positive feedback.
I will pass this on to the team.
Kind Regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 26 Feb 2025
Why not take advantage of our short stay 3 month contract offer. For more details please get in touch.
There are no upcoming events for Cumnor Hill House.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Berkley Care Group
- 31 Jan 2025Recipient: Berkley Care Group
- 31 Jan 2024Recipient: Berkley Care Group
Meet the Team (10)

I am a Registered Nurse and have over 30 years of experience in the Health and Social Care Sector. I began working in care homes in 1992 as a staff nurse and have since held various positions. During this time, I gained the Registered Managers Award qualification. I spent five years working as an Area Manager for a provider which ran five care homes in Oxfordshire. In 2006, I commissioned a new 64-bed dementia specialist home, something I achieved while at the same time successfully studying for a Diploma in dementia care.
My wealth of experience within the care industry, and passion for excellence, allow me to create an environment which promotes each individual’s well-being.

I am Katy, I joined the Team here at Cumnor Hill as the Deputy Manager at the start of November, I have 20 years of experience of working within Adult Social Care and Commissioning for a Local Authority and have always felt privileged to work in the Care sector. I am looking forward to making sure our residents receive high quality care and to working alongside Sherrie the Home Manager and the rest of the team at Cumnor.

I am the Admin Manager at Cumnor Hill House. I have worked in the health and social care sector for over 17 years. I love the ethos the Berkley Care Group bring in ensuring residents live as independently as they wish while having excellent care and luxury living.
There is a very good management team here and we work closely alongside each other to ensure that the company values are maintained.
My role ranges from assisting with enquiries, communicating with relatives and the staff team, and ensuring the team is well informed and the home’s administration is effectively maintained whilst supporting all departments.
In my spare time, I enjoy a variety of activities such as lovely walks in the countryside, cooking, gardening, watching sports and spending quality time with my family and friends.

I started working at Cumnor Hill House in 2017 as a Care Assistant and worked my way up to trainee senior before being offered the role of Hospitality Manager. Having worked in hospitality for over 15 years in England and Spain, I have accumulated many skills that ensure we are delivering excellent customer service to our residents.

I am the Community Customer Relations Manager, here at Cumnor Hill House.
I aim to ensure that our residents continue to feel part of the wider community and are able to enjoy the activities, interests and relationships they held before living in the home, as well as having the opportunity to develop new ones.
I believe that bringing the local community into the home can bring real benefits to our residents, variety, and choice, and thoroughly enjoy working closely with the great team here at Cumnor Hill House.

Neal is the Head Chef at Cumnor Hill House and has worked at the home since it opened in 2016.
Neal started his apprenticeship at 15 and has always known that he wanted to be a chef.
Neal works tirelessly to ensure our residents receive home-cooked, nutritionally balanced, delicious meals.

I am the Head Housekeeper at Cumnor Hill House and have worked at the home since 2017.
I lead a team of housekeepers and laundry assistants, to ensure the home maintains its high standards of cleanliness.Having previously worked in finance and banking this was my first role in the care sector. I find this job so rewarding because of the interactions and friendships that I have built with the residents.

I bring to the role over 20 years of knowledge and experience in maintenance and engineering.
I look forward to working closely with the great team here to ensure that the home runs smoothly and that residents and staff are fully supported and looked after.

Karen is the Events Manager at the home and has 32 years of experience in the Health and Social care sector.
Karen ensures all of our residents are engaged in meaningful and enjoyable activities and really enjoys the magic moments she has with the residents.

I am excited to have joined the team as one of the home receptionists.
I enjoy the busy atmosphere in the home and the camaraderie among the staff and residents.
I look forward to welcoming you to the home soon.
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