Leycester House

Edgehill Drive, Tournament Fields, Warwick CV34 6XQ
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9.6 153 Reviews
  • Leycester House, Warwick
Leycester House in Warwickshire, a stone’s throw from Warwick Castle and Shakespeare’s Stratford, is a purpose-built care home that offers spacious care facilities within a luxury environment.

A team of professional and skilled staff are trained in the delivery of high-quality care to all residents with a strong focus on wellbeing, and all hospitality staff are trained to hotel standards. It makes all the difference.

The pricing policy is all-inclusive at Leycester House – a single weekly fee covers all care, all facilities and all the inspired and stimulating events held in the home. This includes the bar and bistro, fine dining, outings, entertainment, and even getting your hair done.

The policy at Leycester House is to always pay team members above the National Living Wage and employ a higher than average quantity of staff, ensuring all residents' expectations are always met. The team feel valued and appreciated, and this in turn benefits the Leycester House residents.

The home features its own cinema room where residents can relax, a fully stocked bar and bistro, library, private dining room, spa, hairdressing salon and landscaped gardens.

Leycester House has a full-time events manager who organises activities and events for all residents to enjoy each week, while the home has its own chauffeur-driven, high-end vehicle for use on days out and special occasions.

Well-connected by the M40 and A46, Leycester House is easily accessible yet is close to all sorts of amenities and Warwick’s many beautiful parks.
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Care Provided by Leycester House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1740
  • Self-Funded Residential Dementia Care: from £1740
  • Self-Funded Nursing Care: from £2025

All fees are subject to assessment and can vary according to need level.

These prices are only a guideline, please contact Leycester House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Joshua Findlay-Oakes (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (78)

Visiting

  • The team welcome visitors to Leycester House, please call in or get in touch to arrange a visit.

Parking

  • There is visitor parking available onsite.

Leycester House Reviews (153)

9.6

Leycester House has a Review Score of 9.6 (9.563) out of 10, based on 12 reviews in the last 2 years.
Over all time Leycester House has 153 reviews.

Overall Experience
  • 147
  • 6
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Date Published
  • 153
  • 3
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Reviewer Connection to Leycester House
  • 57
  • 25
  • 14
  • 12
  • 9
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  • 6
  • 6
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Total of 153, showing 21-40
Review from D L (Daughter of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home with a great friendly feel to it. They take great care of my mum and the nurses under the Lead Nurse's wing are all wonderful. There are special little things that the carers do that make such a difference from bringing their children into holding mum's hand when she has her leg dressed,
and hugs at night. As family members, they are all very caring toward us as well, and we are grateful to all the staff for their kindness.
The food is lovely and the afternoon teas are a real treat which also goes towards making visits a little different. Thank you, everyone!
Reply from Tracy Barton, Manager at Leycester House

Thank you so much for taking the time to provide this feedback, it is very much appreciated. We have such a wonderful nursing care team who genuinely care for the residents as if they were their own family members and I am so glad that kindness has shone through. Thank you again.

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Review from R W (Daughter of Resident) published on 11 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father became a resident on the nursing floor at Leycester House in March 2022. Leaving his home after 61 years was not easy for dad but everyone at Leycester House went above and beyond to ensure a smooth transition for him. The whole process was dealt with the utmost sensitivity, dignity and respect.


Choosing

Leycester House was not a difficult decision to make as mum has been a resident receiving 5 star care here since January 2020. I cannot speak highly enough about the incredible care and service every single person who works here provides. It is so reassuring to know that both my parents and all the residents are being so well cared for by the most amazing team!


Thank you to each and every one of you!

Reply from Ann-Marie Baker, Customer Relationship Manager at Leycester House

Thank you so much for your very warm feedback. Caring for your parents is an absolute privilege and the team at Leycester House care for them both very much. I will share your lovely comments with our staff as they really do appreciate the feedback. Many thanks again.

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Review from Keith S (Partner of Resident) published on 23 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Leycester House is a purpose-built nursing/care home with all the facilities that we required. The staff go above and beyond normal standards. The food and service are first-rate. My partner has been made so welcome that I do not stress anymore about her well-being.
Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for your review of the home and the care provided to your partner. I am always very proud of the hard work and dedication of the Leycester House team across all of the departments, and it is lovely to be able to share with them the feedback from our residents, their family and friends. Thank you again.

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Review from Lorrie C (Daughter of Resident) published on 17 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our very first contact with the staff at Leycester House, it was clear that this was a dedicated and highly professional team. From the first assessment visit to dad in his own home, good relationships were formed and dad was treated with warmth and respect. His admission was arranged at short
notice because of the urgency of care for him. However, no corners were cut and everyone went the extra mile to ensure his needs were met. The environment and facilities are top class, comfortable and well looked after. All staff were delightful and worked hard to put dad at his ease. The nursing care was excellent. The nursing staff always had time to talk and explain what was happening. They offered so much support both to dad and to me. I could not have faced the final stages of dad's life without their care and encouragement.
Reply from Tracy Barton, General Manager at Leycester House

I am sincerely grateful for your kind words. It was so lovely to meet you all and be able to support you through such a difficult time. Your compliments have been shared with my team, whom I am very proud of. It was our absolute pleasure to care for your father.

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Review from B B (Son of Resident) assisted by family/friend published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been treated with kindness and consideration. Help has always been on hand. I have enjoyed all the activities and I was encouraged to join in as much as I was able to.
Reply from Tracy Barton, General Manager at Leycester House

It was an absolute delight to have you stay with us and we would gladly have you back any time. The team will very much appreciate the feedback you have provided so thank you so much for taking the time to let us know you enjoyed your time here.

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Review from M W (Daughter of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a prolonged period of hospital treatment, it became clear my mother would need 24-hour nursing care upon discharge. When I began the search for a suitable home nearer to myself, several friends recommended I consider Leycester House based on their own experience. From the very first contact and
without exception, I found a highly professional, caring and compassionate team from the manager down. My many questions were answered openly, honestly and with patience. I was given help, support and reassurance with each stage of the admission process. Since Mum moved in four weeks ago, I have witnessed her improvement due to the excellent care she has received. She is treated with dignity and genuine compassion. The facilities and standard of care are excellent. Nothing is ever too much trouble. I feel included in every aspect of mum's care and that we are working together to ensure this chapter of her life is the best it possibly can be, which is so precious. Thank you!
Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for the compliments that you have given regarding the admission process and the care that your mother has received so far; it will certainly continue. I am always very proud of the hard work and dedication of the Leycester House team across all of the departments, and it is lovely to be able to share with them the feedback from our residents, their family and friends. Thank you.

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Review from Rosemary S (Father of Resident) published on 4 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have only the highest praise for all the care and attention the staff have given to my father. He has been given a new lease of life. Easy to contact and very good at providing information, I am so glad that we made the right choice.
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Review from Jackie P (Daughter of Resident) published on 25 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Leycester house was the very best of all the care homes my sister and I visited when we had to find residential care for our mum. We have never doubted our choice. I can remember being told at the time of admission of the seamless transition from residential care to nursing care etc - something we thought
at the time was a good thing - but now realise it is one of the most important considerations.
Other reviewers have rightly praised the overall care and facilities. For those looking for nursing care for a loved one, Leycester House provides professionalism, love, dignity and respect, and all-around excellence.
Special thanks to those behind the scenes who keep rooms cleaned, clothes laundered, hair coiffed and food fresh, tasty and carefully prepared when eating is difficult. We are indebted and will miss you all.
Reply from Tracy Barton, General Manager at Leycester House

Thank you for taking the time to write such a lovely, heartfelt review I have shared it with all at Leycester House and I know it will be very much appreciated. We will miss your lovely mum very much. Take care of yourself. Best wishes.

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Review from E C (Daughter of Resident) published on 15 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is here for respite. Care is very good, well organised and staff are friendly. Meals are excellent and drinks are always available. My mother has taken part in some of the activities, which I didn't think she would. The communal areas are very nice and spacious and well furnished. Thank you.
Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for the wonderful feedback, we are so glad your mother is enjoying her stay with us. Best wishes.

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Review from Jenny N (Niece of Resident) published on 7 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beloved aunt became a resident at Leycester House shortly before her 101st birthday and died there recently aged 104. I can't fault the wonderful care which she had there. Living a long way away, we couldn't visit as often as we would have wanted, but I was always more than satisfied that she was
happy and well looked after. The facilities are excellent - the bistro, parties in the private dining room, and fabulous birthday cakes! There's a weekly programme of activities and entertainment, a hairdresser and a beauty salon.
So a huge thank-you to all of the staff at Leycester House for their friendship and love for my aunt, for the cuddles, and for sitting with her at the end. We shall miss them.
Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for the heartwarming review we miss your aunt so much and feel privileged that we got to care for her until the end. She was such a wonderful lady and will likely remain the oldest ever resident for some time to come. I will pass on your kind words to the care team.

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Review from Bernadette S (Wife of Resident) published on 17 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband spent 2 weeks respite care in October and I couldn't have wished for better care. The staff were wonderful and looked after his needs in the most wonderful way. They introduced him to all activities and he took part willingly enjoying them thoroughly. I am hoping to be able to book him for
a further respite stay shortly
Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for taking the time to write a review, your husband was an absolute delight to care for and I truly hope we can get him back in with us again soon. Given how nervous he was about coming, it was great to see him enjoying himself and I am so pleased you got a much deserved break too. Take care for now.

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Review from Kathryn L (Daughter of Resident) published on 17 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father recently stayed at Leycester House for respite purposes.
After researching a few local Care Homes and careful consideration, we couldn't have been happier with the care dad received during his stay.
The home is a beautiful place with fantastic facilities and activities for residents to participate
in if they so wish - we asked that dad be encouraged to join in - he was and really enjoyed what he took part in.
Each time I met with staff at Leycester House I felt reassured dad was in the best place. The carers not only cared for him but invested time in him - I know they engaged in great conversation and ensured he had an enjoyable stay.
I wouldn't hesitate to recommend this home to any family looking for care for a loved one.
Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for your review, such kind words and I know the team will really appreciate the feedback. It was a real pleasure to have your dad stay with us and I truly hope we can have him back in for some more respite soon. Take care

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Review from Harvey H (Respite Resident) published on 16 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I stayed at Leycester House for 3 weeks, needing nursing care following an operation. The staff were all lovely and I received all the care I needed, willingly given 24/7. The food was excellent, three cooked meals a day if one so desired and very good quality.
My wife was also impressed with the help
she was given when coming and going to visit.
Meeting other residents in the large sitting room for chats and a glass of wine confirmed the friendly atmosphere and satisfaction of other residents with Leycester House.
I think it is safe to say that I would be hard-pressed to find a better home.
Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for taking the time to post a review. It was an absolute pleasure taking care of you, so many of the residents would have kept you here if they could, they loved your piano playing. You are already missed so we look forward to seeing you again some time in the future, even if just for coffee and cake! Take care for now.

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Review from Caroline D (Daughter of Resident) published on 16 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother needed respite care for 2-3 weeks, and Leycester House had been highly recommended to us.


We were a bit apprehensive about respite care, so I decided to visit before my mother stayed there. The atmosphere was very friendly and welcoming, and everything seemed clean and efficient.


During

her stay my mother was very happy that she had a lovely sunny room, all the staff were kind, and the food was very good too.
Reply from Tracy Barton, Customer Relationship Manager at Leycester House

Thank you for taking the time to post a review, it is very much appreciated. It was a pleasure to take care of your mother and we would happily do so again should the need arise. It was so lovely to hear she also made a new friend here with whom she will remain in touch. Activities are definitely something we can review to ensure we have enough variety for everyone, we realise it is important to cater for differing needs and tastes and the residents have an awful lot of input to this. It would be really great to hear any ideas your mother may have where we can improve activities if she would like to share them. Many thanks again.

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Review from Sue C (Daughter-in-law of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my husband and I were looking for a care home in the area we live, we visited at least 5 homes. Leycester House was head and shoulders above all the others. From our initial enquiry to my mother-in-law moving in, was exceptional. The team took time to understand her needs, likes/dislikes, hobbies
etc which really made us feel reassured this was the right decision. The team are so caring, happy and supportive. The home itself, in our mind, is like an all-inclusive hotel.
Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for taking the time to write a review Sue, it is very much appreciated by the entire team. if there is anything at all you think we can do to get from 4 to 5 stars in some areas, we would be happy to receive the feedback. We absolutely adore IC and are so glad you chose Leycester House for her. Thank you again, best regards.

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Review from Liz B (Daughter of Resident) published on 24 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very confident to recommend Leycester House as a safe, comfortable and enjoyable place to stay or live. We had a short stay at Leycester House to recuperate after a bereavement. The staff could not have been more welcoming and accommodating. Throughout our time there we felt that everybody was
understood and appreciated as an individual and that the staff were both sympathetic to our needs and skilled at meeting them. The surroundings are lovely and everything was spotlessly clean. The food and drink were excellent, and always on offer when you wanted them. We enjoyed the entertainment programme, which gave us lots of opportunities to meet other residents and make friends. We were able to appreciate the real sense of community that exists at Leycester House, and all this was achieved despite the continuing Covid restrictions.
Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for taking the time to post a review Liz, not only is it great for the team to hear they are doing a great job but it can also help other families seeking care as I am sure they appreciate a non-biased view point of what life is like at Leycester House. It was an absolute pleasure taking care of you both, albeit for a short time and I hope we will see you again in the future. Take care of yourselves for now. Kind regards Tracy

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Review from Debbie C (Daughter of Resident) published on 2 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team could not have been more helpful when Mummy unexpectedly needed convalescent care. The speed and efficiency was especially impressive with the extra demands of Covid-19 protocols. Mummy could not fault the care she received. Her only negative comment was that she found the food disappointingly
dull and over-salted for her taste, and she felt it did not match the very high standard of everything else at the home.
It was wonderful to know she was in such safe and caring hands. I was particularly impressed by the proactive approach in medical matters (and drug re-ordering). The other real strong point was their communications, not only with us children but also within the home. It was all very joined-up and everyone seemed to know what was going on at all times.
Reply from Tracy Barton, General Manager at Leycester House

Thank you so much for taking the time to write a review Debbie, we value all feedback. I am so sorry to hear your mother wasn't taken with the food at Leycester House, it is such a shame we didn't know this during her stay because we could have asked the chef to cater more to her palette and preferences. We have always prided ourselves on our meal standards and feedback has always been very good so I will ensure the chef is given this feedback too and they will, of course, take it on board. We hope to see your mother again should she need us in the future. Take care for now.

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Review from Julie D (Respite Resident) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my first experience of respite care and necessitated by a lengthy period of isolation between hospital procedures and the necessity for help with transport to and from hospital appointments. All my requirements have been handled in a professional, caring and supportive way. I am encouraged to
use my call button for any need, big or small, and the response time is reassuringly short. Nothing is too much trouble. My ground floor room has access to outside space and puts me in mind of a comfortable hotel rather than my preconceptions of care home accommodation. Meals are also on a par with restaurant fare - who would expect dressed crab in a care setting? Leycester House has made a stressful period bearable and I will be eternally grateful.
Reply from Tracy Barton, General Manager at Leycester House

Thank you for such a lovely review, Julie, you are a delight to care for and we would have you back at Leycester House any time! The team are so very grateful for your feedback and to know they are doing such a wonderful job. Thank you again, Tracy.

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Review from Meryl C (Daughter of Resident) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving our lovely mum into a care home during this dreadful pandemic was a heart-wrenching decision but the love and care she has received at Leycester House has been second to none. Mum spent time on the residential floor before needing to move to full nursing care and the staff on both floors have
given such amazing care and it is obvious that they form very special relationships with each of the residents. Nothing is too much trouble even though Mum's care is now quite challenging. As a family, we can always ensure a friendly reassuring voice both on the phone and support during visits. We know that Mum is getting the very best care possible from a very special team of professionals.
Reply from Tracy Barton, Home Manager at Leycester House

Thank you so much for taking the time to write this review, the whole team very much appreciate the kind words. We are very happy your mum is part of the Leycester House family and as such is much loved by the team. Thank you again.

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Review from Heather R (Daughter of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
When it was necessary for Dad to receive nursing care in 2017, Mum promised him the best because he deserved the best, and Leycester House didn't disappoint. It was clear that Dad was in good hands from day one, and we were all made to feel most welcome when we visited. Provision of delicious refreshments,
and being able to share special family occasions together with Dad was so important. We appreciated so many things, including the provision of transport to appointments and favourite places, and the little things that added to Dad's quality of life, including hair and nail cutting and weekly newspapers. As a family, we never had to worry about the care Dad was receiving, even in the last year when visiting has been restricted. When Dad became more unwell and sadly died recently, we were so impressed by the dedicated care of the nursing and care staff and the efforts of everyone to keep in close contact with us. Nothing was ever too much trouble and we can't thank you enough.
Reply from Linda Atkinson, General Manager at Leycester House

Thank you very much for your lovely words. We were honoured to care for your wonderful dad and have lovely memories of him. We miss seeing you and your mum - remember you are always welcome to call and see us for coffee and cake!

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Current Review Score: 9.6 (9.563)

Overview of Review Score

The Review Score of 9.6 (9.563) out of 10 for Leycester House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.794 for Leycester House is calculated as follows: ( (113 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 141 Ratings = 4.794
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.769 Points relating to the number of positive Reviews for Leycester House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 12 Positive Reviews ÷ 15.6 = 0.769
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Joshua

Joshua Findlay-Oakes

Job Title: General Manager Joined: 2025

Hi, I'm Josh, the General Manager at Leycester House. The team & I look forward to meeting you.


I’ve worked in the care sector for over 15 years, starting as a Carer and progressing through roles including Senior Carer, Nurse, Nurse Manager, Deputy Manager & General Manager. Each role has been incredibly rewarding.


What truly drives me is empowering teams to grow and thrive and knowing that our residents and their loved ones feel safe, happy, and genuinely cared for. I believe in building meaningful relationships based on trust, integrity, and compassion, values that are at the heart of everything I do.


Feel free to call the home, drop in or send an email if you have any questions.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Leycester House to verify any information. View our terms and conditions. Leycester House has an Enhanced Service - more info.