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Care Provided by Kent House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are a baseline figure and subject to change following an individual assessment of care needs.
The price(s) shown are provided by the care home. Contact Kent House for full pricing details and T&Cs.
Contact Kent House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- U V Care Group
- Private Owned
Person in charge
- Shelly Davies (Interim Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
Room Information
- Single Rooms (17)
- Couples/Companion Rooms (4)
Visiting
- Visitors welcome anytime.
Parking
- Free on-site Parking.
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Kent House Reviews (17)
Over all time Kent House has 17 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Kent House
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Review from Kim D (Daughter of Resident) published on 6 May 2021 Submitted via Website•
Overall Experience
The manager and all the staff of Kent House took good care of dad since transferring to them from hospital.
Dad had spent 6 weeks in hospitals and we had had very little contact with him during this time due. As soon as Dad arrived at Kent House, the manager called us to say he was there and...
The manager and all the staff of Kent House took good care of dad since transferring to them from hospital.
Dad had spent 6 weeks in hospitals and we had had very little contact with him during this time due. As soon as Dad arrived at Kent House, the manager called us to say he was there and reassured us that Mum could visit him and that we could call him anytime and they would answer Dad's phone for him. The manager also told us that he was confused and she had managed to reassure and settle him.
The staff kept him safe and looked after him while he was with them and did their best for Dad over the next 5 weeks by encouraging him to get mobile and sitting in the conservatory and being patient with helping him to get stronger with his eating.
Dad had spent 6 weeks in hospitals and we had had very little contact with him during this time due. As soon as Dad arrived at Kent House, the manager called us to say he was there and reassured us that Mum could visit him and that we could call him anytime and they would answer Dad's phone for him. The manager also told us that he was confused and she had managed to reassure and settle him.
The staff kept him safe and looked after him while he was with them and did their best for Dad over the next 5 weeks by encouraging him to get mobile and sitting in the conservatory and being patient with helping him to get stronger with his eating.
My sister and I were particularly grateful to two members of staff in particular for their support and kindness before Dad left us. Our family are very happy with the care Dad received.
↩Reply from Indi Toot, Director at Kent House
Hi Kim,Thank you for your kind words. We will share this with our staff team.
Regards,
Kent House (U V Care Group)
Review from Holly W (Granddaughter of Resident) published on 17 November 2020 Submitted via Website•
Overall Experience
My Nan has been a resident at Kent House for many years. The staff are always friendly and welcoming. The home is always clean and has a lovely atmosphere. The friendly staff have kept my Nan happy and well looked after.
My Nan has been a resident at Kent House for many years. The staff are always friendly and welcoming. The home is always clean and has a lovely atmosphere. The friendly staff have kept my Nan happy and well looked after.
Review from Corina T (Daughter of Resident) published on 7 August 2020 Submitted via Website•
Overall Experience
The staff at Kent House made the four months of mum's stay comfortable. They treated her with respect, dignity and love. The staff were friendly and welcoming to mum and us alike. I or my brother phoned every day due to covid and that we lived a distance away we could not visit as we would have....
The staff at Kent House made the four months of mum's stay comfortable. They treated her with respect, dignity and love. The staff were friendly and welcoming to mum and us alike. I or my brother phoned every day due to covid and that we lived a distance away we could not visit as we would have. The staff took the time to talk to us no matter how busy they were, reassuring us explaining anything we did not understand with regards to medical issues or they would take the phone to mum so we could speak to her. Mum had dementia, the staff helped keep our contact with her special and gave us special memories. The support they gave mum and us was always caring. We would highly recommend this home to anyone looking for a homely home with staff that care and go above and beyond.
Review from Colin L (Son of Resident) published on 23 March 2020 Submitted via Website•
Overall Experience
The staff were excellent in the care of my father and gave him a good quality of life while he was there.
He was kept entertained, at a human level, fed well and enjoyed the company of the staff and other residents.
He was kept entertained, at a human level, fed well and enjoyed the company of the staff and other residents.
The communication with the family was very good. The occasional trips out gave...
The staff were excellent in the care of my father and gave him a good quality of life while he was there.
He was kept entertained, at a human level, fed well and enjoyed the company of the staff and other residents.
He was kept entertained, at a human level, fed well and enjoyed the company of the staff and other residents.
The communication with the family was very good. The occasional trips out gave him additional conversations to chat about with friends and family, keeping his mind active.
Review from M J (Husband of Resident) published on 18 March 2020 Submitted via Postal Card•
Overall Experience
Recent redecoration, modernising and improvements.
Staff are kind, considerate and sympathetic. One or two may need a hint or prompt to do things.
Recent redecoration, modernising and improvements.
Staff are kind, considerate and sympathetic. One or two may need a hint or prompt to do things.
Review from Russell W (Son of Resident) published on 18 March 2020 Submitted via Postal Card•
Overall Experience
Despite poor health, Dad is happy. He is well looked after, fed and kept clean. He has a great relationship with the staff and they seem to genuinely care for him.
Despite poor health, Dad is happy. He is well looked after, fed and kept clean. He has a great relationship with the staff and they seem to genuinely care for him.
Review from Colin W (Son of Resident) published on 12 March 2020 Submitted via Postal Card•
Overall Experience
I have never had any problems with my mother's care, carers and nurses, absolutely wonderful, always time for you. I am 100% happy for my mother's past at the home, and the future.
I have never had any problems with my mother's care, carers and nurses, absolutely wonderful, always time for you. I am 100% happy for my mother's past at the home, and the future.
Review from E E (Granddaughter of Resident) published on 11 March 2020 Submitted via Website•
Overall Experience
The staff at Kent House treated my nan with the utmost respect and dignity through her years at Kent House. The staff are welcoming and friendly and all staff go above and beyond for all of the residents in their care. The home is clean and tidy with a beautiful garden for the residents to enjoy....
The staff at Kent House treated my nan with the utmost respect and dignity through her years at Kent House. The staff are welcoming and friendly and all staff go above and beyond for all of the residents in their care. The home is clean and tidy with a beautiful garden for the residents to enjoy. My nan spent four years in this loving environment and the staff were extremely loving and respectful with not only my nan but also our whole family right until the end, the support they gave us was brilliant and we could not fault them. I would recommend this home to anyone that requires care needs or even a little respite.
Review from Emily E (Granddaughter of Resident) published on 5 March 2020 Submitted via Website•
Overall Experience
Kent House is an amazing setting, they provide the best care possible to all residents. The staff are so friendly and attentive, making you feel at home and at ease. The manager goes above and beyond, ensuring everyone's needs are met. My nan loved everyone in this amazing place and everyone loved...
Kent House is an amazing setting, they provide the best care possible to all residents. The staff are so friendly and attentive, making you feel at home and at ease. The manager goes above and beyond, ensuring everyone's needs are met. My nan loved everyone in this amazing place and everyone loved her. Kent House is the best care home and I would highly recommend.
Review from Kevin L (Son of Resident) published on 5 March 2020 Submitted via Postal Card•
Overall Experience
Dad is very well cared for. The staff are kind and he is very happy there.
Dad is very well cared for. The staff are kind and he is very happy there.
Review from A M (Relative of Resident) published on 7 January 2020 Submitted via Website•
Overall Experience
All of the staff at Kent House work hard to provide a high level of care and have been very supportive to my relative, myself and my family which has been a comfort especially at difficult times, management has made sure that personalised care plans are in place and the staff know my relative well....
All of the staff at Kent House work hard to provide a high level of care and have been very supportive to my relative, myself and my family which has been a comfort especially at difficult times, management has made sure that personalised care plans are in place and the staff know my relative well. We are all happy with the service provided.
Review from A H (Wife of Resident) published on 11 April 2018 Submitted via Review Postal Card•
Overall Experience
Carers popping in and out regularly making sure everyone is ok. Very friendly. Choice of menu every day.
Carers popping in and out regularly making sure everyone is ok. Very friendly. Choice of menu every day.
Review from June E (Resident / Service User) published on 11 April 2018 Submitted via Review Postal Card•
Overall Experience
I like being at Kent House. I have been very satisfied with the staff. I like everything at Kent House.
I like being at Kent House. I have been very satisfied with the staff. I like everything at Kent House.
Review from Hazel I (Friend of Resident) published on 11 April 2018 Submitted via Review Postal Card•
Overall Experience
I visit Kent House 3 hours a week (for the past 18 weeks). Having been employed as a case manager I have always been very impressed with the high standard of care provided by the extremely respectful care staff. My friend of many years appears very well nourished and cared for. Kent House provides...
I visit Kent House 3 hours a week (for the past 18 weeks). Having been employed as a case manager I have always been very impressed with the high standard of care provided by the extremely respectful care staff. My friend of many years appears very well nourished and cared for. Kent House provides a high standard of care.
Review from P R (Cousin of Resident) published on 7 June 2017 Submitted via Review Postal Card•
Overall Experience
I have found Kent House to be a friendly residential home. It is clean and the staff are generally polite and helpful. The management team have been very kind and supportive.
I have found Kent House to be a friendly residential home. It is clean and the staff are generally polite and helpful. The management team have been very kind and supportive.
Review from Suzanne D (Daughter of Resident) published on 11 April 2017 Submitted via Review Postal Card•
Overall Experience
My father moved into Kent House at the end of February. He took a while to settle but the staff have been amazing. So gentle, caring and nothing is too much trouble. Always free to talk about his needs and care - the staff are always smiling and seem happy to work there.
My father moved into Kent House at the end of February. He took a while to settle but the staff have been amazing. So gentle, caring and nothing is too much trouble. Always free to talk about his needs and care - the staff are always smiling and seem happy to work there.
Review from Gail B (Daughter of Resident) published on 6 April 2017 Submitted via Website•
Overall Experience
Wonderful family atmosphere where residents are treated with love, dignity and respect at all times by loving, caring and professional staff. Residents enjoy freedom of choice in how they live their lives in their home, participating in activities, having personal time alone or joining others in...
Wonderful family atmosphere where residents are treated with love, dignity and respect at all times by loving, caring and professional staff. Residents enjoy freedom of choice in how they live their lives in their home, participating in activities, having personal time alone or joining others in the main lounge. Residents are enabled to participate in special celebrations where the house is decorated accordingly, music played and dancing and singing are encouraged. The meals menu is substantial with a variety to suit all tastes and meal sizes, served up in a clean and welcoming dining room. This home has a well-managed team run by a loving manager who is approachable, knowledgeable and professional assisted by an understanding company. This home is a celebration of life for those that live there. Facebook is a testament to their joy of living and the fun they have there. Thanks, Kent House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 March 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Kent House.
Accreditations
There are no accreditations posted yet for Kent House.
Meet the Team (0)
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Frequently Asked Questions about Kent House
What types of Care is Kent House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Kent House have?
There are 17 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Kent House?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is Kent House to the centre of Broadstairs?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kent House to verify any information. View our terms and conditions. Kent House has a Basic Service -what a Basic Service includes.