Kent House, Broadstairs, Kent
Kent House, Broadstairs, Kent
Kent House, Broadstairs, Kent

Kent House is located in the Kent coastal town of the Broadstairs and is a small and intimate care home providing residential and respite care for elderly residents.

All of its rooms are ensuite and residents are encouraged to personalise their space as much as they would like to make them feel at home.

Residents can socialise in communal areas and take part in organised activities or events. The daily changing choice of activities, from games and quizzes, to visiting performers and hands on arts and crafts sessions, also keep residents active and engaged.

The home benefits from good links with the local community and regularly welcomes community groups including school groups.

Group: Imperial Healthcare UK Ltd

Person in charge: Toni Selfridge (Care Home Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 25 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 17

Shared Rooms: 4

Rooms with ensuite WC: 21

Weekly Charges Guide: Personal Care Single £550 – £800 , Personal Care Shared (per person) £500 – £700 (These prices are only a guideline, please contact Kent House to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents

Directions:

From the main High Street in Broadstairs centre, head west onto Broadstairs Rd. Pass The Charles Dickens School before turning right onto Fairfield Rd. Take the next right onto Fairfield Rd and keep left until you see the home which is clearly signposted.

Visiting:

Visitors welcome anytime.

Parking:

Free on-site Parking.

Latest Care Quality Commission* Report on Kent House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.4 Kent House has a Review Score of 8.4 (8.406)

The Review Score of 8.4 (maximum of 10) for Kent House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Kent House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.306 for Kent House is calculated as follows: ( (14 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 36 Ratings = 4.306

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.1 Points relating to the number of positive Reviews for Kent House is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 3 Reviews ÷ 5 Target = 0.600

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kent House?

  • Extremely LIKELY
    2
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kent House

  • Daughter of Resident/Service User
    2
  • Cousin of Resident/Service User
    1

I have found Kent House to be a friendly residential home. It is clean and the staff are generally polite and helpful. The management team have been very kind and supportive.

How likely would you be to recommend Kent House? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My father moved into Kent House at the end of February. He took a while to settle but the staff have been amazing. So gentle, caring and nothing is too much trouble. Always free to talk about his needs and care - the staff are always smiling and seem happy to work there.

How likely would you be to recommend Kent House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Wonderful family atmosphere where residents are treated with love, dignity and respect at all times by loving, caring and professional staff. Residents enjoy freedom of choice in how they live their lives in their home, participating in activities, having personal time alone or joining others in the main lounge. Residents are enabled to participate in special celebrations where the house is decorated accordingly, music played and dancing and singing are encouraged. The meals menu is substantial with a variety to suit all tastes and meal sizes, served up in a clean and welcoming dining room. This home has a well-managed team run by a loving manager who is approachable, knowledgeable and professional assisted by an understanding company. This home is a celebration of life for those that live there. Facebook is a testament to their joy of living and the fun they have there. Thanks, Kent House.

How likely would you be to recommend Kent House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Kent House

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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