The Manor House Knaresborough

1 Hambleton Grove, Knaresborough HG5 0DB
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9.8 82 Reviews
  • The Manor House Knaresborough, Knaresborough
Anchor's The Manor House Knaresborough enjoys an ideal location close to Knaresborough town centre with all its shops and places to dine and drink. It provides high-quality care and luxurious facilities within a comfortable and relaxing environment. They continue to welcome new residents on both a permanent basis and for shorter stays.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as a library, garden café and fully-equipped bar. The bedroom suites are large and spacious with private en suite facilities.

The Manor House Knaresborough has achieved Veteran Friendly Framework (VFF) accreditation and is proud to provide tailored care for veterans.

The Manor House Knaresborough has a great range of facilities on-site for residents to enjoy. There is a fully equipped bar, which is in regular use by residents and also serves home-made cakes. They also have a hair and beauty salon, quiet lounges and library areas. Different dining choices are offered, both in terms of menus and where residents eat.

The home provides residential care, which is personally tailored to meet the individual needs of residents and enhance their quality of life. It works with their residents and their loved ones to create detailed care plans. This ensures each individual’s health and care needs are continually met.

The Manor House Knaresborough prides itself on care for older people living with dementia and provides on-going training to care staff to ensure their approach always reflects best practice.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1725
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1800

Our colleagues at The Manor House Knaresborough will be happy to answer any questions you have regarding our fees and what is included in these.

These prices are only a guideline, please contact The Manor House Knaresborough to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Klara Spatenkova (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact The Manor House Knaresborough directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Visitors are welcome at The Manor House Knaresborough.

Parking

  • Onsite parking is available, including disabled spaces.

The Manor House Knaresborough Reviews (82)

9.8

The Manor House Knaresborough has a Review Score of 9.8 (9.815) out of 10, based on 19 reviews in the last 2 years.
Over all time The Manor House Knaresborough has 82 reviews.

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Review from Alison T (Daughter of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the staff enough at the Manor Knaresborough for looking after my mum initially and then my dad. We were lucky that there was a room available for my mum who has dementia for respite whilst my dad was suddenly taken into hospital with Pneumonia. And then even more lucky that another room
was available for my dad to be reunited with my mum for a week of recovery for himself. I know for a fact that they both enjoyed their stay due to the fabulous staff and their kind and professional nature.
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Review from Jean C (Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came into the Manor House on Monday February 17th 2025 for 2 weeks respite (after having visited other homes) I was made very welcome from day 1 as I found the people all very friendly and welcoming and making me feel very much at home. I gradually joined the various activities being held in the home
or out in the community. Went to the theatre and for a trip on a canal boat. Once they realised I had been teacher they persuaded me to read a book on our Teddy Bears picnic day's. Its 30 years since I retired!! I am now a permanent resident here.
Reply from Klara Spatenkova, Home Manager at The Manor House Knaresborough

Thank you very much for your kind comments, we are very pleased that you have chosen to stay permanently at The Manor House and rate our Activities 5 stars. We pride ourselves on the delivery of freshly cooked, high-quality, seasonal food and cater to residents' needs and preferences. We also offer a daily alternative menu. The topic of food and drink is discussed every month during residents' meetings and my door is always open if you need to bring any details to my attention in between these meetings. Our aim is for everyone to enjoy their meals and refreshments, therefore all feedback is much appreciated. Thank you again for taking the time to write a review, I will share it with the whole team.

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Review from K J (Son of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for about 6 months currently, due to dementia. The staff helped her settle in very quickly and she much prefers her new home to living with me. She has had some recent health troubles that have resulted in short hospital stays. The support she and the family have been given
during these has been outstanding. They monitor her wellbeing closely, step in proactively to avoid or resolve problems, and keep the family updated on any developments.
On a day to day basis, the facilities, entertainment and food are all great. The staff are always very professional, caring and accommodating while also being happy to chat to or assist residents or visitors whenever the need arises. I have yet to find anyone working there who does not appear to have been trained to a very high level, literally all the staff are great to interact with.
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Review from Diana K (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been resident at the Manor House for 2.5 years now.
She has always been treated with respect, her interests have been taken into account with regards to activities and she has always been well cared for by the entire range of staff.
The staff engage with family members well to ensure
that their loved ones have the best experience in what has become their new home.
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Review from Will M (Son of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum made Manor House her home from July 2018. Or should I say, the wonderful staff at MH made it Mum's home from the off. As a family we are indebted to all the staff at MH that have loved and cared for Mum. She was on the Chesters Dementia floor, but it was so noticeable when I took mum out for a walk
that most of the staff we saw on the ground floor on the way out would stop and say 'hello'. Lots of activities to keep residents stimulated. Kept clean and well maintained by the team and some very well fed and watered residents. Thank you all for everything you did for mum.
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Review from C C (Daughter of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From initial contact to final goodbyes the standard of care and support from The Manor House team could not be improved upon. All staff take time to interact with residents, whether they have direct responsibility for them or not. They took time to understand dad's personality and cherished his cheeky
smile. The professional and caring support and the flexibility of staff in the face of changing circumstances have been a huge blessing to myself, my sister and my mum. Thank you.
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Review from H H (Daughter of Resident) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful facility- such a comfort to know that Mum is being so well cared for. The staff are always thoughtful and calm and pleasant to be around when I visit. The activities are top notch as is the food and decor.
Reply from Klara Spatenkova, Home Manager at The Manor House Knaresborough

Thank you for taking the time to leave us a review as feedback is very important to us here at The Manor House Knaresborough. Your kind words are hugely appreciated, and we will ensure to pass these on to the wider team.

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Review from Peter B (Brother of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has now been resident with dementia for approximately 18 months, the staff have been caring and sympathetic during this period and the family are very happy with the selection made and would certainly recommend to anyone who has to make a choice.
Reply from Klara Spatenkova, Home Manager at The Manor House Knaresborough

Thank you for leaving The Manor House Knaresborough a review. It's great to see you rate Overall Experience as Excellent. We love having your sister here with us at The Manor House Knaresborough and it's great to see she has settled in so well. Your feedback is greatly appreciated and will be passed on to all the team!

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Review from A A (Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here for about four weeks, during that time I have always been treated as an independent person. Due to increasing immobility I now need much more personal care, and the staff are always deferential and caring in their attitude. Although it is a big adjustment from being in my own home -
I constantly feel at ease knowing there is always someone to call if needed and that has lessened my feelings of apprehension at being alone, especially during the night. I hope I will continue to be happy here.
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Review from Paul S (Son of Resident) published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really pleased we chose The Manor House for our mother. She has settled in really quickly and feels safe and secure here. She is loving all the activities and takes part in many of them.
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Review from Jon B (Respite Resident) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleasant, helpful staff who go out of their way to make stay a good experience. Comfortable accommodation with modern, clean facilities. Common areas kept clean and tidy with plenty of books and board games on offer. Slept well on comfortable beds with no disturbances during night hours. Felt safe and
looked after.
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Review from R T (Daughter of Resident) published on 11 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum stayed in The Manor House Knaresborough for 3 weeks whilst my husband and I were on holiday visiting our children. She really enjoyed her stay, she found her room light and airy, she thought the food was very good and enjoyed talking to other residents. She found the staff kind and friendly,
ready to help her when needed and to encourage her to take part in the many activities on offer in the large ground floor lounge.
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Review from Kim H (Daughter of Resident) published on 20 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at the Manor House since January 2024 on long-term respite care, we are now hoping to make her a permanent resident. Mum was quite anxious to begin with, but quickly settled in due to the wonderful, caring and kind staff. All of the staff, no matter of their role in the home are fantastic.
They have made Mum feel so welcome and the atmosphere is always so happy and friendly, they are like our extended family now. Mum tells me they are all wonderful. They all give Mum such excellent care for everything and they give me support too. They are extremely good at keeping me updated on Mum and her care. Mum is enjoying the varied activities and joins in on a lot of them and spends a lot of her time in the lounge with the new friends she has made, for someone who has been shy all her life this is a massive change, which I am over the moon about. I cannot praise all the staff enough and I could not ask for any better. The best choice I ever made was the Manor House.
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Review from Len L (Resident) assisted by family/friend published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving to the home, I've found the staff particularly helpful in assisting with the change from living at home. The meals are very good with plenty of variety. There are plenty of activities which are very well organised. I really enjoyed the trip to the railway museum. I have settled far better
than I thought I would and credit all the staff for this and their care.
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Review from M H (Son of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at the Manor House for two years. We can hardly find the words to express our appreciation for all the love, care, hard work and meticulous attention that she receives from the whole team who work here. This has resulted in Mum being completely settled from day one. She is happier
now than she has been for many years. A huge well done and thank you. Many thanks.
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Review from W D (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad recently moved into The Manor and I'm so impressed with the welcoming, friendly manner and the kindness and consideration shown in making sure he is settling and his needs are met. It is such a huge decision to move to a care home, but everything has been handled very efficiently. Within less than
a week medication was sorted and even a weekly distinct nurse visit put in place. The whole place feels warm and welcoming.
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Review from Maria W (Daughter of Resident) published on 2 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum became a resident here in September 2023. The preparation for her arrival was excellent and included not only the tour of the facility but an extended meeting with the care home manager who found out as much as she could about Mum before her arrival. The room that she has is spacious and has
everything she needs and I was able to bring items from home to make the space her own. The staff are excellent, so caring and attentive and keep me informed at all times. The food is amazing, Mum's appetite has been restored and she looks forward to all meals which she can eat in her room or the dining room. The activity programme is extensive and although Mum is not one to join in, when I visit I can see other residents enjoying all sorts of stimulation from visiting entertainers, art and crafts, trips out into the local town, get-togethers with other local organisations. The Manor House is more than I could have hoped for and I am delighted that she has become a member of their family.
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Review from S H (Daughter of Resident) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum settled in after a couple of days and I was pleased she joined in so many of the activities available. There seemed to be staff readily available to help and assist in moving mum to the restaurant or lounge, I was a bit surprised all her clothes were washed after 3 days. I hadn't labelled any I
expected her to wear all week so not all items were returned at the end of her stay, and she was wearing loaned underwear although she had some things in her case. The room was very large and welcoming which made her stay easier.
Reply from Klara Spatenkova, Manager at The Manor House Knaresborough

Thank you for taking the time to write a review for The Manor House Knaresborough. We are pleased that your mum had such a sociable stay with us and was able to enjoy so many of our events and clubs. We have learned from the issue raised regarding the non-labelled clothes, and I am happy that we have come to a fair conclusion which you have agreed with. Mum’s second stay with us went very smoothly and we hope to see her again. Have a lovely festive period, from us all at The Manor House.

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Review from N M (Respite Resident) published on 7 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Stayed here for a week of respite care after a hip replacement operation. My room and bathroom were great, plenty of space and very clean. Staff could not do enough for me, supplying me with extra pillows, a TV, and cushions to sit on. I could walk in corridors for exercise and use some of the stairs
which gave me a good start to my recovery. The staff were all helpful and pleasant, food was very good. Definitely would recommend it!
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Review from Theresa K (Sister of Resident) published on 1 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister arrived on the 14th of July. Staff 'on the ball' moved her to a more secure unit, she loves her new bedroom (she can see trees) and slowly settling in. Have voted excellent because The Manor House Knaresborough deserves it.
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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for The Manor House Knaresborough is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for The Manor House Knaresborough is calculated as follows: ( (190 Excellents x 5) + (32 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 227 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Manor House Knaresborough is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 15 Sep 2025

We currently have three vacancies for care. Please contact The Manor House Knaresborough directly for more details.

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Awards / Recognitions (10)

Meet the Team (2)

Klara

Klara Spatenkova

Job Title: Home Manager Joined: 2016

My name is Klara Spatenkova, I am the Manager at The Manor House in Knaresborough.


I qualified as a general nurse in the Czech Republic where I grew up and have lived in Harrogate for 17 years. I have been at The Manor House for over 5 years and progressed to my current position internally.


I truly believe that our team delivers person-centred care that is in accordance with Anchor's values. Our home is located in the market town of Knaresborough and has a cosy family feel. We have close community links and are always looking at new ways to engage our neighbours and local groups to enhance our residents experiences.

Joanne

Joanne Meredith

Job Title: Activities Co-ordinator Joined: 2016

I am the Activity Co-ordinator at The Manor House in Knaresborough and have been here for six years.


I co-ordinate all of the daily activities and plan events such as seasonal fayres, entertainment and excursions. The activities are tailored to suit our residents interests and we pride ourselves in executing a person-centred approach in all we do.


I love being a part of the team here and working alongside the residents who I consider to be family. It is more than just a job to me.

Frequently Asked Questions about The Manor House Knaresborough

What types of Care is The Manor House Knaresborough registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Manor House Knaresborough have?

There are 75 Single Rooms.

What are the Facilities & Services at The Manor House Knaresborough?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Manor House Knaresborough to the centre of Knaresborough?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Manor House Knaresborough to verify any information. View our terms and conditions. The Manor House Knaresborough has an Enhanced Service - more info.