
The food is very good and the staff are cheerful and very helpful.Sheila R(Daughter of Resident/Service User)

Extremely pleased with the care that is being givenTim M(Son of Resident/Service User)

What can I say; it's superb. The staff are lovely, caring, polite and dedicated to their roleIsabella M(Daughter-in-law of Resident/Service User)

The food is very good and the staff are cheerful and very helpful.Sheila R(Daughter of Resident/Service User)

Extremely pleased with the care that is being givenTim M(Son of Resident/Service User)

What can I say; it's superb. The staff are lovely, caring, polite and dedicated to their roleIsabella M(Daughter-in-law of Resident/Service User)

Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and loving staff who support residents and their individual needs.
Hartford Court is spread over two distinct floors that offer different yet complementary care to the people of Portsmouth and surrounding areas. The ground floor offers empowering residential care...
Care Provided by Hartford Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Special Offer - for a limited time only. 1 week free when you join us a permanent resident prices start from £1500. T&C's apply. Subject to Availability.
The price(s) shown are provided by the care home. Contact Hartford Court for full pricing details and T&Cs.
Contact Hartford Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Amanda Tanner(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2023
Room Information
- Single Rooms (56)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (56)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- Plenty of Parking for visitors, Residents and their Families.
Hartford Court Reviews (87)
Hartford Court has a Review Score of 9.5 (9.492) out of 10, based on 12 reviews in the last 2 years.
Over all time Hartford Court has 87 reviews.
Friend in March from a male voice choir. I visit most days as I have known my friend for many years. I am very impressed by the care he is being given by all the staff. He could not be better looked after.
We appreciate you taking the time to leave a lovely review regarding the excellent care your friend is receiving at Hartford Court. Thank you for your positive and kind words about our home and staff, I will be sure to share this review with our team.
My mother-in-law was taken to Hartford Court from hospital at the beginning of December. We as a family were a little concerned about her and how she would settle in. We did not need to worry, the staff, caring, reception and cleaning staff are friendly work incredibly hard but always with a smile and are very welcoming, nothing is too much trouble and both my mother-in-law and the other residents always look clean and very presentable. The premises are spotless and clean. When speaking with my mother-in-law she always seems happy and enjoyed her Christmas with lots of activities ranging from panto to singers to arts and crafts. We are totally happy with Hartford Court and so is our mother-in-law.
Thank you for taking the time to let us know how happy you are with the care provided at Hartford Court. We are pleased to hear how well your mother-in-law has settled in and is enjoying all the activities provided. We will pass on these kind words to all the staff at Hartford Court, who no doubt will be very happy to hear how happy you and your mother-in-law are.
The home and grounds are beautifully maintained and the rooms all reflect the residents’ uniqueness. I’m free to visit any time and I am kept fully involved in Mum’s life, and care plan.
I could not imagine a better place for Mum to live her full potential at this stage in her life.
Thank you so much for taking the time to write such a lovely review of Hartford Court. All the staff really appreciate that their hard work and dedication doesn't go unnoticed. We are so happy to hear that your mum is enjoying her time at Hartford Court and that you have peace of mind that she is being looked after well and feels safe.
My husband came into the care home in September 2021. He has been well cared for by all the staff across the board, he has had a spell in hospital, and the staff at the home kept in touch and supported me with what was going on and what would be possible when he came back to the home. I feel very confident my husband has the very best of care and support.
Thank you for your wonderful comments about Hartford Court. We are delighted you are so satisfied with the care and support we are giving your husband. We will share your review with our wonderful team, who are looking after him.
I came into Hartford Court in September 2021 after a long spell in hospital. I had lost much weight and the ability to walk without the aid of a walking frame and a carer to walk with me to encourage me to become more independent again. I have received marvellous care and support. I am very happy with the home and all its staff and facilities.
Thank you very much for your wonderful words about Hartford Court. It's our pleasure to look after and support you. We are so delighted with the progress you have made in our care, and to see you becoming more independent. Our Hartford Court team will be so thrilled with your comments.
I have been here for three months, and in all that time I have been completely happy in my lovely room with all the amenities I need. Four meals each day of very good quality. The facilities are first class, the staff all, without exception, always there if and when needed.
Thank you so much for your wonderful review of Hartford Court. We are delighted that you are so happy with your lovely room and the care we are giving you. We will share your kind words with all the team that are looking after you.
Extremely pleased with the care that is being given the home is very friendly and it is a very relaxed place to be.
Thank you very much for your superb review of Hartford Court. It is our pleasure to care for your loved one. We shall ensure all our fantastic team see your review. They will be delighted with your comments.
Furthermore, we have now made our own arrangements for our mother to get this done at a local practice quite easily. This is the GP practice we believe is linked to Hartford Court.
I/we look forward to your response on this.
Thank you.
Thank you for your comments. We are very sorry to hear you are disappointed that the home has not organised the flu vaccinations for the residents. However, we're working closely with our external partners to ensure a safe delivery of the flu vaccine and will do everything we can to ensure this is...
My mother has been a resident here for five months and after the initial settling in period has been very happy with the care she has received. The food is very good and the staff are cheerful and very helpful. Her room is a nice size, light and has a lovely view of the garden.
Thank you for your very kind words about Hartford Care. It is our pleasure to care for your mother and we too are delighted to see how well she has settled in with us. We will pass on your lovely comments to our team who are looking after her.
The staff are always friendly and helpful.
Thank you for your kind words about Hartford Court. It is our pleasure to look after your loved one, and we shall pass on your comments to our wonderful team here.
What can I say; it's superb. The staff are lovely, caring, polite and dedicated to their role. The home is clean and lovely throughout. My mother-in-law's room is really lovely; she doesn't want for anything.
What wonderful words about Hartford Court. We really do have the most fantastic care home where it's our pleasure to care for your mother-in-law. We shall share your superb comments with our lovely team, who are looking after her.
When Mum first moved into Hartford Court we were impressed by the care, cleanliness and friendliness of the home but Mum says that standards regarding food quality and staffing levels have dropped. However, Mum was ill recently and I couldn't fault the care and attention she received. As we came out of the pandemic, I hope Mum will report improvements in the home.
Thank you for your review of Hartford Court. We are delighted you are happy with the standard of care we are providing for your mum. The safety and well-being of our residents has been of paramount importance during the pandemic. If there are any issues you would like to raise, please contact us directly and we will pleased to discuss them with you.
Such a friendly welcoming home from home. Managed to visit mum today thank you. Great place to be highly recommend nothing is too much trouble, they always go the extra mile.
Thank you so much for your fantastic review of Hartford Court.. It is our pleasure to look after your mum and we are so glad we could arrange a visit for you to see her. We will let our lovely Hartford Court team know how much you appreciate all they are doing to support you and help your mum.
For their part, the staff have been brilliant and work so hard to uplift the spirits of the residents. Mum has a great rapport with them, despite her dementia.
Thank you very much for your wonderful words. It has been a very challenging time for all of us but we are so pleased your Mum is so happy in our care. It is our pleasure to look after her and to know she loves everything about Hartford Court. We shall ensure everyone here knows how much she appreciates being a part of our Hartford Court family.
I am lucky to have found a really nice care home. I like the freedom of being able to do what I enjoy. The staff are very caring and so kind to me.
Thank you so much for your lovely review of Hartford Court. It is our pleasure to look after you, and we are so glad you enjoy your freedom to live your best life with us. We shall share your wonderful comments with the team who are caring for you.
Everyone is always willing to help and will go out of their way for you.
Nothing is too much trouble.
Thank you so much for your lovely review of Hartford Court. It is our pleasure to look after you, and we really appreciate your kind words about our fantastic Hartford Court team.
Mum has been at Hartford Court for nearly two years. It is fantastic to know that she is in a purpose-built care home with modern facilities. Thankfully, it does not feel like the majority of care homes and offers many areas where she can go to sit. The team are very professional, caring and friendly.
What lovely words about Hartford Court. It is a pleasure to look after your Mum and we are thrilled you are so happy with the wonderful facilities provided there. It is important to enable our residents to have places where they can enjoy the company of others and also where they can have some...
A lovely, caring environment where Mum is well looked after by happy cheerful staff. I would not hesitate to recommend it to prospective residents or their families.
Thank you so much for your lovely comments about our wonderful team at Hartford Court. They will be delighted to know how much you value the care they provide for your Mum.
This home is excellent, more expensive than some, but is worth it. Its always clean no nasty smell. Activities have improved recently, trips out arranged. My dad is very happy, well looked after and I believe actually loved by the staff.
My mother was fortunate to gain a residency three months ago; there have been some issues as she had been living on her own for some time and she was not looking forward to sacrificing her independence. However, she has now settled into the routine of the establishment and feels part of the Hartford Court 'family'. The three month settling in period was managed extremely well by the administrative team who have done a fantastic job of convincing my mother that she is now an integral part of 'Team Hartford'. The care staff at Hartford Court are very engaging, polite and extremely proficient. The administration staff are very efficient and effective, there are no problems just solutions, a fabulous way to run a service organisation. The health care provided is second to none and I have nothing but praise for their dedication and caring approach. The food is also excellent, always well prepared and presented. The accommodation is five star, light, bright and airy; a lovely environment.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 March 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hartford Court.
There are no upcoming events for Hartford Court.
Awards / Recognitions (10)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Meet the Team (2)

Hi,
I am Amanda, and I am the home manager here at Hartford Court.I have 11 years of experience working in care, with 7 years as a Registered Manager. I’ve developed a deep commitment to delivering high-quality, compassionate, person-centred support. What excites me the most about joining Hartford Court is the opportunity to work within a team that shares my passion for empathy, dignity and continuous improvement. I’m motivated by creating warm, supportive environments where both residents and staff can thrive, and I look forward to contributing my experience, leadership and enthusiasm to the Hartford Court community.

Kerry joined Hartford Court in 2019 as a Senior Care Assistant, but more recently has been promoted to Head of Care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartford Court to verify any information. View our terms and conditions. Hartford Court has an Enhanced Service -more info.