Hartford Court

Such a friendly welcoming home from home. Managed to visit mum today thank you. Great place to be highly recommend nothing is too much trouble, they always go the extra mile.

For their part, the staff have been brilliant and work so hard to uplift the spirits of the residents. Mum has a great rapport with them, despite her dementia.

I am lucky to have found a really nice care home. I like the freedom of being able to do what I enjoy. The staff are very caring and so kind to me.

Nothing is too much trouble.

Mum has been at Hartford Court for nearly two years. It is fantastic to know that she is in a purpose-built care home with modern facilities. Thankfully, it does not feel like the majority of care homes and offers many areas where she can go to sit. The team are very professional, caring and friendly.

A lovely, caring environment where Mum is well looked after by happy cheerful staff. I would not hesitate to recommend it to prospective residents or their families.

This home is excellent, more expensive than some, but is worth it. Its always clean no nasty smell. Activities have improved recently, trips out arranged. My dad is very happy, well looked after and I believe actually loved by the staff.

My mother was fortunate to gain a residency three months ago; there have been some issues as she had been living on her own for some time and she was not looking forward to sacrificing her independence. However, she has now settled into the routine of the establishment and feels part of the Hartford Court 'family'. The three month settling in period was managed extremely well by the administrative team who have done a fantastic job of convincing my mother that she is now an integral part of 'Team Hartford'. The care staff at Hartford Court are very engaging, polite and extremely proficient. The administration staff are very efficient and effective, there are no problems just solutions, a fabulous way to run a service organisation. The health care provided is second to none and I have nothing but praise for their dedication and caring approach. The food is also excellent, always well prepared and presented. The accommodation is five star, light, bright and airy; a lovely environment.

Very friendly and helpful. Nothing too much trouble, they are always there to help. Find all staff very good. They make you very welcome. I like the way they treat the residence with dignity.

Our mother has been a resident at Hartford Court for 4 months, following several 2 week stays for respite care previously. The staff are professional and caring and always treat the residents with respect and dignity. There are regular activities for the residents and trips out when the weather permits. The building is modern and always clean and the food is excellent. There is also a large garden which is utilised by the residents in warmer weather. We, as a family, would thoroughly recommend Hartford Court to anyone seeking a safe and comfortable residence for a loved one.

I think this care home is great. All the staff go out of their way to help. Also, it is very modern and clean. The food that is cooked is all fresh and looks very nice.

After becoming too vulnerable to live alone in his own home, our uncle moved into Hartford Court in June 2018. From the very beginning, all members of staff made it their objective to ensure that he felt completely at ease and that this was his new home, to do as he pleased. The design and fresh feel of the building is excellent. Catering is first-class. Medical support is professionally overseen. Staff are lovely, getting just the right blend of professionalism and informality. Managers are always accessible and helpful if there are any queries or problems.

Residents are treated with respect, and it really is an outstanding care home in every aspect.

I have found the home to be modern, well laid out and well equipped. All of which is good but the main benefit of the home is its staff. They really do look after my parents as if they were their own family. My family feel both privileged and so thankful that our parents are here. I have absolutely no hesitation in recommending the home.

I would thoroughly recommend this care home. All the staff are extremely helpful and friendly as are the management team. It is kept very clean and to a high standard.

I fully recommend this home. An Aunt, who just needed help with a few things, has been here for about six months and loved living here. Unfortunately, she is heading towards the end of life now. At ALL times she has been treated with utmost dignity and caring. I have never been in a home that has been more caring. Also, the building is amazing and has many different areas that residents can visit with or without their guests. A massive thank you to the staff.

My first impression of Hartford Court is a modern building set in beautiful grounds. The staff are welcoming and make contact whenever they see you in the building. My Mother is so settled that she considers this her home. The cleanliness of the building is excellent and the garden a delight. I have no negative views relating to anything to do with this wonderful home.

Just recently there seems to be an improvement in the level of activities being provided by the home.

My brother sadly had a stroke at age 59 in May 2018. After being in hospital and then in a Neuro-rehabilitation unit he needed a place to live and be cared for until we can sell his own home which is no longer accessible for him. We have a small family and very sadly none of us have an accessible home he could come to, so finding such a wonderful place as Hartford Court has been brilliant. Everyone goes over and above to help and all of the staff you meet are so welcoming and friendly. I am sure that it will really help my brother to cope with what has happened to him.

My experience of Hartford Court has been amazing. It was necessary to place my brother there in January of this year due to him becoming unable to care, feed and be safe at home on his own due to Alzheimer and then Dementia. The staff have been amazing, each and every one of them from Management and care teams through to the domestic staff. All of them have time for the residents, show them affection and will always stop and have a chat with the residents. I cannot praise the staff at Hartford Court enough, they are all amazing. It is a beautiful home, with lovely rooms, lovely home cooked food, brilliant activities, social events and great entertainment for those that can participate. What is especially important to us, as family, is that we are always made to feel so welcome, loved and cared for too. I would never, ever, hesitate to recommend it to anyone looking for care for a loved one.

After a very difficult time with my dad being in hospital and him no longer being able to cope at home I had to find a care home for him. On first impressions of the home I felt that it was a very modern, clean and friendly place. It seemed more like a hotel than a care home! It's very hard after being his carer to hand the care over to others and trust that he will be looked after like you did it. From the start, back in February of this year, we were both made to feel very welcome. The carers are all lovely and a lot of the other service users have become like a big family. I would definitely recommend the home to others.