
The food is very good and the staff are cheerful and very helpful.Sheila R(Daughter of Resident/Service User)

Extremely pleased with the care that is being givenTim M(Son of Resident/Service User)

What can I say; it's superb. The staff are lovely, caring, polite and dedicated to their roleIsabella M(Daughter-in-law of Resident/Service User)

The food is very good and the staff are cheerful and very helpful.Sheila R(Daughter of Resident/Service User)

Extremely pleased with the care that is being givenTim M(Son of Resident/Service User)

What can I say; it's superb. The staff are lovely, caring, polite and dedicated to their roleIsabella M(Daughter-in-law of Resident/Service User)

Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and loving staff who support residents and their individual needs.
Hartford Court is spread over two distinct floors that offer different yet complementary care to the people of Portsmouth and surrounding areas. The ground floor offers empowering residential care...
Care Provided by Hartford Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Special Offer - for a limited time only. 1 week free when you join us a permanent resident prices start from £1500. T&C's apply. Subject to Availability.
The price(s) shown are provided by the care home. Contact Hartford Court for full pricing details and T&Cs.
Contact Hartford Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Amanda Tanner(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2023
Room Information
- Single Rooms (56)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (56)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- Plenty of Parking for visitors, Residents and their Families.
Hartford Court Reviews (87)
Hartford Court has a Review Score of 9.5 (9.492) out of 10, based on 12 reviews in the last 2 years.
Over all time Hartford Court has 87 reviews.
Very friendly and helpful. Nothing too much trouble, they are always there to help. Find all staff very good. They make you very welcome. I like the way they treat the residence with dignity.
Our mother has been a resident at Hartford Court for 4 months, following several 2 week stays for respite care previously. The staff are professional and caring and always treat the residents with respect and dignity. There are regular activities for the residents and trips out when the weather permits. The building is modern and always clean and the food is excellent. There is also a large garden which is utilised by the residents in warmer weather. We, as a family, would thoroughly recommend Hartford Court to anyone seeking a safe and comfortable residence for a loved one.
I think this care home is great. All the staff go out of their way to help. Also, it is very modern and clean. The food that is cooked is all fresh and looks very nice.
After becoming too vulnerable to live alone in his own home, our uncle moved into Hartford Court in June 2018. From the very beginning, all members of staff made it their objective to ensure that he felt completely at ease and that this was his new home, to do as he pleased. The design and fresh feel of the building is excellent. Catering is first-class. Medical support is professionally overseen. Staff are lovely, getting just the right blend of professionalism and informality. Managers are always accessible and helpful if there are any queries or problems.
Residents are treated with respect, and it really is an outstanding care home in every aspect.
I have found the home to be modern, well laid out and well equipped. All of which is good but the main benefit of the home is its staff. They really do look after my parents as if they were their own family. My family feel both privileged and so thankful that our parents are here. I have absolutely no hesitation in recommending the home.
I would thoroughly recommend this care home. All the staff are extremely helpful and friendly as are the management team. It is kept very clean and to a high standard.
I fully recommend this home. An Aunt, who just needed help with a few things, has been here for about six months and loved living here. Unfortunately, she is heading towards the end of life now. At ALL times she has been treated with utmost dignity and caring. I have never been in a home that has been more caring. Also, the building is amazing and has many different areas that residents can visit with or without their guests. A massive thank you to the staff.
My first impression of Hartford Court is a modern building set in beautiful grounds. The staff are welcoming and make contact whenever they see you in the building. My Mother is so settled that she considers this her home. The cleanliness of the building is excellent and the garden a delight. I have no negative views relating to anything to do with this wonderful home.
When my mother had a very serious fall the carer on duty was totally professional. She called the emergency services and stayed with her until both they and we arrived.
The management staff are always around and both my wife and I appreciate their open door policy. The reception staff are excellent, always welcoming and keen to help.
Just recently there seems to be an improvement in the level of activities being provided by the home.
My brother sadly had a stroke at age 59 in May 2018. After being in hospital and then in a Neuro-rehabilitation unit he needed a place to live and be cared for until we can sell his own home which is no longer accessible for him. We have a small family and very sadly none of us have an accessible home he could come to, so finding such a wonderful place as Hartford Court has been brilliant. Everyone goes over and above to help and all of the staff you meet are so welcoming and friendly. I am sure that it will really help my brother to cope with what has happened to him.
My experience of Hartford Court has been amazing. It was necessary to place my brother there in January of this year due to him becoming unable to care, feed and be safe at home on his own due to Alzheimer and then Dementia. The staff have been amazing, each and every one of them from Management and care teams through to the domestic staff. All of them have time for the residents, show them affection and will always stop and have a chat with the residents. I cannot praise the staff at Hartford Court enough, they are all amazing. It is a beautiful home, with lovely rooms, lovely home cooked food, brilliant activities, social events and great entertainment for those that can participate. What is especially important to us, as family, is that we are always made to feel so welcome, loved and cared for too. I would never, ever, hesitate to recommend it to anyone looking for care for a loved one.
After a very difficult time with my dad being in hospital and him no longer being able to cope at home I had to find a care home for him. On first impressions of the home I felt that it was a very modern, clean and friendly place. It seemed more like a hotel than a care home! It's very hard after being his carer to hand the care over to others and trust that he will be looked after like you did it. From the start, back in February of this year, we were both made to feel very welcome. The carers are all lovely and a lot of the other service users have become like a big family. I would definitely recommend the home to others.
Mum has been at Hartford Court nearly 7 months now, she is well looked after, all of the staff are excellent, I know she is safe and very happy. It is like one big family, which makes a great atmosphere and a pleasure to visit there. Thank you to you all at Hartford.
My mother was in Hartford Court for a month's respite care. She enjoyed her stay and spoke very highly of the staff. The rooms were lovely and she spoke highly of the food. We shall certainly use the home at a future date if possible.
The building was clean, homely, smart and modern. Her room was fantastic but more importantly, the staff were so kind, caring and attentive to my friend's needs. They showed high levels of care and communication with the family. Unfortunately, she only had 2 weeks there but during that time, the care she received was fantastic. I was there for long hours but felt comfortable to help myself to drinks whenever I needed and the staff also looked after the visitors as well. The staff were cheerful and approachable and very caring. She was dealt with dignity at all times. I would recommend this home.
From the beginning, I have had an excellent experience with Hartford. Nothing is too much trouble and every request is promptly dealt with. My Aunt is extremely happy there and I would thank everyone for their attention and help to her. Thanks to the manager and all the team at Hartford.
From the moment you enter, you can feel the warm welcoming atmosphere, by watching the staff you can observe that they truly care about the residents and their needs. It is such a relief to know that a truly loved member of your family is happy, well looked after, safe and secure in the hands of the staff who always go about their work in a truly professional manner.
From the moment I walked up to reception, I knew that she would be happy there. It looks so nice from the outside and was even better inside. I was given the guided tour and felt that she would be pampered during her time.
All the staff had a lovely attitude, and it was just a case of selling it to Mum. She was apprehensive at first but very quickly felt at home. She tells me the food was terrific, and nothing was too much trouble for the staff. She met up with another resident, and they were provided with a member of staff to visit the D Day museum. She came away after 2 weeks fully recharged and I am hoping it won't be long before she makes it her permanent home in the future.
I cannot praise Hartford Court and all who work there highly enough.
Unfortunately what no one did know was how ill my mum was on arrival. Obviously, this became apparent very quickly. The management and staff took the decision to embrace my mum and for the last two weeks' of her life, the care she received from all at Hartford Court was second to none. Not only did they look after my mum first class but they also gave myself and my family tremendous support in a very difficult and upsetting time for all of us. As a family, we have so much to thank all the staff at Hartford Court for. Their care and devotion to my mum was truly amazing.
At 90 and frail, he now considers it his home. He is very comfortable and cared for in every way by the kind and professional staff there. Above the obvious things like providing all aspects of 24-hour care, very good food, correct medication etc. the staff always make time to chat to my dad and make him feel relevant and an adult - valuing his opinions. He calls the staff his family. We feel that living at Hartford Court has made a significant improvement to my Dad's quality and contentment of life.
On the occasions when there are medical problems, the staff always keep us informed and deal with issues in a professional and timely way, minimising the burden for my Dad and reducing the family worry.
We highly recommend Hartford Court.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 March 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hartford Court.
There are no upcoming events for Hartford Court.
Awards / Recognitions (10)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Meet the Team (2)

Hi,
I am Amanda, and I am the home manager here at Hartford Court.I have 11 years of experience working in care, with 7 years as a Registered Manager. I’ve developed a deep commitment to delivering high-quality, compassionate, person-centred support. What excites me the most about joining Hartford Court is the opportunity to work within a team that shares my passion for empathy, dignity and continuous improvement. I’m motivated by creating warm, supportive environments where both residents and staff can thrive, and I look forward to contributing my experience, leadership and enthusiasm to the Hartford Court community.

Kerry joined Hartford Court in 2019 as a Senior Care Assistant, but more recently has been promoted to Head of Care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartford Court to verify any information. View our terms and conditions. Hartford Court has an Enhanced Service -more info.