
A very happy and pleasant atmosphere at all times.Julia J(Respite Resident/Service User)

She got so engrossed in the wide range of interesting activitiesMalcolm S(Cousin of Resident/Service User)

All the staff have treated us with warmth and professionalism.M I(Daughter of Resident/Service User)

A very happy and pleasant atmosphere at all times.Julia J(Respite Resident/Service User)

She got so engrossed in the wide range of interesting activitiesMalcolm S(Cousin of Resident/Service User)

All the staff have treated us with warmth and professionalism.M I(Daughter of Resident/Service User)

Thames View is a luxury care home, situated on the banks of the River Thames, in the beautiful village of Thames Ditton. The team provide round the clock residential, dementia and nursing care on a permanent and respite basis.
Originally designed as a mansion, the magnificent property has grand interiors and spacious rooms. Residents can enjoy quality facilities including a café, cinema room and a hair and beauty salon. Each en-suite...
Care Provided by Thames View
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Thames View for full pricing details and T&Cs.
Contact Thames View to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Paul Fenech(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (78)
Thames View Reviews (112)
Thames View has a Review Score of 9.9 (9.902) out of 10, based on 23 reviews in the last 2 years.
Over all time Thames View has 112 reviews.
I found the service and staff very kind and considerate. The room was very spacious and light with plenty of drawer space and hanging space. The bed was good for the back. Food was excellent, very unusual, but tasty. I could recommend Thames View to anyone needing respite after illness or a hospital stay.
Thank you for taking the time to leave us such a fantastic review, Pauline! We're happy to hear you received such great care at Thames View and will pass on your kind comments to the whole team.
2. Comfortable spacious room with good storage and a comfortable bed. Quiet and peaceful (except bells ringing a lot when door left open!).
3. Emergency button works efficiently.
4. Staff patient and helpful.
5. Delicious food. Good that visitors can eat her too!
6. Beautiful grounds - all nice and level.
Many thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
Thames View Care Home is a beautiful period property set next to the river, the environment created by the amazing care team is both professional and relaxed from all sides. The nursing team are very dedicated and hold very high standards. The carers all have a wonderful attitude towards their residents' care needs, always smiling, hard-working and thoughtful. The catering and house management team are excellent and well-presented.
I have lived here for 2.5 years arriving during the pandemic. It is exactly the type of care home I wished to be. Living in Thames View means that I was familiar with attending BBQs and garden parties, I just walked in and asked if I could stay (I had stayed for one week after an op on my knee). The care and activities are first-class and interesting. Our visitors are made welcome (and fed!). Most of them have asked when can they move in! Please continue to keep the excellent standard but don't price yourselves out of the market.
Thank you for your review, we're thrilled to hear that you're enjoying all of the activities and events at Thames View. Our residents' feedback is so important to our team so thank you for your lovely comments!
My father passed away in the residence, and I feel that it was the most comfortable and compassionate situation that could have happened. The nursing staff were friends of both him and me and gave me enormous support in helping him through the last days.
Thank you for taking the time to leave feedback, especially at this difficult time, we really do care from the heart and so it's lovely to hear this is achieved and appreciated, especially at those poignant times. Thank you once again and you are always welcome at Thames View.
Superb location with good facilities and food. Staff always helpful. Activities are excellent and right for senior ages... they are well thought out. Small rooms but clean and comfortable.
We would like to thank you, David, for your feedback which is very much appreciated. All comments are passed on to the Thames View team and wider Aria family, thank you again for the review.
It might have changed its name, but the home of 'compassion' it is still. From the grandeur of the main house to the simpler but still respectful Chapel, everything exudes compassion; from the nursing staff who are kind and efficient, the hospitality team who live up to their name, the activities coordinator who always has a smile to the thoughtful carers; everything is done with compassion and respect for the residents. After their clinical needs are taken care of because that is the forefront of your care plan, your individuality is left to thrive, with everyone's likes, dislikes, fancies and foibles catered for and painstakingly remembered by the staff. From the bustling bistro with its Saturday morning games of bingo and afternoon music concerts with talented guest singers, to the serene and quiet garden with its wonderful views, compassion remains at the heart of the home that was formerly named as such and now resides under its new but just as accurate name, Thames View.
Thank you for taking the time to leave us such a fantastic review! Your wonderful comments about Thames View and the team exemplifies Aria Care and all that we strive to achieve in personalised-centred care for all our lovely residents. Thank you for the individual recognition and your feedback will be shared with the team.
My dad spent around three months in the Thames View Nursing Home, although when he first went in it was called the Home of Compassion. This was a highly suitable name as all the staff I encountered such as receptionists, managers, nursing staff, and care staff all acted with great compassion. Dad was looked after in a very caring and professional manner. I also noticed that, as visitors, my mum and I were treated extremely warmly.
Thank you for your kind words and recognition of the whole team at Thames View; the team were thrilled with your feedback as we strive for personalised-centred care for all our lovely residents. Thank you.
An excellent experience all around, but the food is erratic, both in quality and quantity. Have a problem because I am blind.
Thank you for your feedback, we are always looking to learn and improve from any feedback we receive, and have passed your comments on to the home.
A very happy and pleasant atmosphere at all times. Look forward to coming back sometime.
Thank you for your review and positive comments, we work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team and we look forward to seeing you again soon.
A very close family friend has lived in Thames View for the past 18 months. The care she was given was excellent - warm, friendly and professional. We could not fault the home on any level, it is beautiful and very well maintained and the staff are incredible, so helpful and they treat their clients and us the visitors with warmth and respect, always so welcoming. The range of entertainment is varied and inclusive and there are many other activities available. I would not hesitate to recommend Thames View, it is really a lovely place with a happy and comfortable environment.
Thank you for taking the time to leave us a review and for your lovely comments about our home, the care your friend is receiving and the recognition of the team at Thames View. The care and services we deliver as a team to our residents and families is extremely important to us and we aim to...
I selected the Home of Compassion for my cousin by analysis of local care homes. My confidence was not misplaced. Its beautiful riverside location, characterful building, and the attitude of its staff are exemplary. In particular, the general manager, his deputy, and the activities manager have given fantastic support throughout her residence. She got so engrossed in the wide range of interesting activities, she asked my family not to phone, or arrive to take her out in the afternoons, without making an appointment with her first, as she was so busy with them! Sadly, before Christmas, she became unwell, subsequently passing away in hospital. The staff could not have been more supportive since. We are looking forward to a memorial event for her at the Home in February. She made many new friends and the last year of her life has been very happy there. I would recommend this Home without any hesitation whatsoever to others seeking a caring environment for their relative.
Thank you Malcom for taking the time to leave us a review and we are very sorry to you and your family for your loss. We appreciate your kind words about our home, activities and the time that your cousin spent with us. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.
There aren't enough words to describe how amazing The Home of Compassion was to my mum, where she spent the last two weeks of her life. Mum had mixed dementia, which deteriorated suddenly and rapidly whilst in hospital three weeks prior. We were so lucky that there was a room available and the home was able to take her quickly. The home itself is stunning, and although Mum didn't leave her room it was a lovely environment for us, and Dad and I were looked after really well too. Mum's room was lovely and we were able to put pictures up and make it homely. As it was close to Christmas we put up a little tree and played Christmas carols on the radio. The team under the managers was amazing, and the dementia carers and nurses were all so kind, patient, and compassionate, with one carer even singing to her to encourage her to swallow. The last words Mum said to me was that she was happy, and that sums it up beautifully.
Thank you, for taking the time to leave us a review and for your truly wonderful comments about our home and recognition of the team at Home of Compassion. We are really sorry to you and your family for your loss and we hope we made your mum’s last few weeks as peaceful as possible. The care and...
Mum's care at the Home of Compassion was excellent and her carers and medical staff attentive, considerate and friendly. Despite physical disabilities and a degree of dementia, Mum always said she was happy there and became a fixture with the staff, known, and now missed, by all. I was a regular visitor and saw for myself how much she was valued as part of the community and how much she was appreciated and cared for.
Thank you for taking the time to leave us a review and we are really sorry for your loss. It is lovely to hear that your mum was happy at Home of Compassion and your kind words about our team. Your feedback will be shared with the whole team.
I rate the Home of Compassion very highly and if I need respite care in the future I would happily come again.
Thank you for taking the time to leave us a review about your recent stay with us and for your kind words about our home and team at Home of Compassion. All your feedback will be shared with the team and if you need respite care in the future we look forward to welcoming you back.
All the staff have treated us with warmth and professionalism.
For my mum who was nervous and frightened about coming; she has been made to feel like she's in a home away from home.
We can't thank everyone enough and we look forward to visiting Mum and experiencing all that this beautiful home has to offer.
Thank you for taking the time to leave us a review and for your lovely comments about our home and team at Home of Compassion. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
Would recommend this site to anyone.
Thank you for taking the time to leave us a review and for your kind words about your stay with us. Your feedback has been shared with the whole team.
All of the staff my mother has contact with have been considerate, polite and caring. Nobody wants to go into care but the Home of Compassion has exceeded my mother's expectations.
Thank you for taking the time to leave us a review and it is wonderful to hear your mother is settling in at Home of Compassion. Your feedback will be shared with the team.
My mother initially was at the home for respite care but then became a permanent resident in January 2023. Her two principal carers were great with Mum and she was very well looked after by the whole team. After contracting pneumonia and three weeks in hospital, Mum returned to her room for end-of-life care but she responded to the attention given by the team and rallied briefly to have valuable time with me and my sister and her grandchildren. Thank you Home of Compassion.
Thank you for your kind words and recognition of the team at Home of Compassion about the care your mother received. We are really sorry to you and your family for your loss, your comments will be passed on to the team.
My husband was highly agitated and anxious and it was wonderful to be in the calm, quiet safety of the Home of Compassion.
They and all the staff treated us with kindness and care and our respite stay of 2 weeks was very good.
Thank you for taking the time to leave us a review and it is lovely to hear that you and your husband had a restful stay at Home of Compassion. Your comments will be shared with the team who will be delighted to hear your feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (53) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Thames View.
Meet the Team (1)

I believe that our residents should be treated with the highest quality of care possible and endeavour to ensure that my team and I always maintain this, whilst making each day memorable.
I take a lot of pleasure from spending time with relatives and residents, understanding the important contribution that these relationships make to the successful running of our community.
I have worked in the hospitality sector my entire career and have had the opportunity of working and managing a large private hospital as well as amazing hotels. My previous experience means that I can therefore provide a service to our residents, families, guests, and colleagues, which is the highlight of my day.
At Thames View, we are one big family, and everything we do is from the heart, delivering care with empathy and always being helpful to our residents and team for no other reason than to make a difference every day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thames View to verify any information. View our terms and conditions. Thames View has an Enhanced Service -more info.