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Thames View

58 High Street, Thames Ditton, Surrey KT7 0TT
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A very happy and pleasant atmosphere at all times.Julia J(Respite Resident/Service User)
Thames View, Thames Ditton
She got so engrossed in the wide range of interesting activitiesMalcolm S(Cousin of Resident/Service User)
Thames View, Thames Ditton
All the staff have treated us with warmth and professionalism.M I(Daughter of Resident/Service User)
Thames View, Thames Ditton

Thames View is a luxury care home, situated on the banks of the River Thames, in the beautiful village of Thames Ditton. The team provide round the clock residential, dementia and nursing care on a permanent and respite basis.

Originally designed as a mansion, the magnificent property has grand interiors and spacious rooms. Residents can enjoy quality facilities including a café, cinema room and a hair and beauty salon. Each en-suite...  

Care Provided by Thames View

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,100From £2,362
Residential Dementia CareFrom £2,100From £2,362
Nursing CareFrom £2,350From £2,643
Nursing Dementia CareFrom £2,350From £2,643
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Thames View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Paul Fenech(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (78)
  • Single Rooms with ensuite Wet Room (78)

Thames View Reviews (112)

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9.9

Thames View has a Review Score of 9.9 (9.902) out of 10, based on 23 reviews in the last 2 years. Over all time Thames View has 112 reviews.

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Showing 112 reviews matching selected criteria
Review from S H (Son of Resident) published on 6 June 2022 Submitted via Postal Card
Overall Experience
Our mum was treated with great care and attention and on the second day she was there she was diagnosed with an infection that needed hospital treatment and had been missed prior to her coming to the home.

All the staff have been very helpful, caring and cooperative, especially the nursing staff.

Reply from Home Manager, Home Manager at Thames View

Many thanks for your positive review. We always look to offer the highest possible standard of care at the home of compassion and were pleased that we could pick up on your mum’s infection as quickly as we did. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from A M (Resident / Service User) published on 8 March 2022 Submitted via Postal Card
Overall Experience

My stay in Home of Compassion was wonderful I was convalescing after a spell in hospital and could not have been more welcome or received better care.

Reply from Home Manager, at Thames View

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.

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Review from Henry F (Great-Nephew of Resident) published on 17 February 2022 Submitted via Website
Overall Experience

Fantastic team, fantastic venue! All of my expectations have been exceeded by the care that has been shown and the whole experience has been so professional. The activities offered are definitely of note as I didn’t think I would see my Aunt doing yoga or Zumba! Thank you all!

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Review from Sophie M (Daughter of Resident) published on 17 February 2022 Submitted via Website
Overall Experience

The team at Home of Compassion, really do have Compassion. They have looked after my mum so, so well, and it really shows in how much I have seen her improve. The surroundings are beautiful, and the staff are all so caring and warm, I know my mum is well looked after here.

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Review from R S (Granddaughter of Resident) published on 1 February 2022 Submitted via Website
Overall Experience

Thank you so much to all the team at Home of Compassion for looking after my Granny. As a family, we were so reluctant at first to put her into care, but from our initial enquiry to looking around the home and then deciding on a shortlist, the team at Home of Compassion could not have been more professional, caring, helpful or informative. We are so put at ease knowing how well Granny has been looked after and that everyone cares for her so well.

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Review from John M (Husband of Resident) published on 26 November 2021 Submitted via Website
Overall Experience

Following a serious fall and surgery to repair a fractured femur, it was recommended that my wife (71) who suffers from Alzheimer’s Disease should convalesce in a first class care home under the supervision of an appropriately experienced physiotherapist. Our enquiries suggested that the Home of Compassion was such a place and we were proved right. A couple of months after becoming a temporary resident there, wheelchair bound and fearful of the very painful business of attempting to stand, yesterday she reluctantly bade the home a fully mobile farewell. Thanks to the encouragement and support of a superb team of carers, a talented physio, outstanding nurses and a vigilant management team, she found the motivation and determination to walk freely and independently without the aid of a walking stick or frame. The Home of Compassion employs very special people devoted to selflessly caring for others. Drawing on the best in themselves, they bring out the best in those they care for.

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Review from G S (Niece of Resident) published on 2 November 2021 Submitted via Postal Card
Overall Experience

Wonderful home by the river. Fabulous facilities and the care team are all amazing. Always spotless so well done to the housekeeping team. My aunt is extremely happy there and sats the food is delicious. She can't fault it. I would recommend this home in a heartbeat.

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Review from T D (Daughter-in-law of Resident) published on 2 November 2021 Submitted via Postal Card
Overall Experience

I cannot thank the staff at this home enough for the wonderful care they have given to my father. It's such a weight off our families mind to know he is cared for so well in such a beautiful environment. From the management down to the cleaning staff. Everyone is superb, professional and very caring.

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Review from Tim L (Son of Resident) published on 10 September 2021 Submitted via Website
Overall Experience

Wonderful BBQ laid on by Home Of Compassion. A lot of work for the manager and all staff and much appreciated by our Mother and all her family who were invited. We very much look forward to the next event at the home to which the family are invited.

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Review from Gill T (Daughter of Resident) published on 10 September 2021 Submitted via Website
Overall Experience
Dad is very well looked after and very content here. We couldn't ask for better care.
The staff are excellent, very patient and very friendly.

Choosing a home for him was difficult but this was definitely the right choice.

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Review from Evathia P (Respite Resident) published on 26 July 2021 Submitted via Postal Card
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The home really expressed its aim - care. Also, one was treated with respect and as an individual always.

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Review from J E (Power of Attorney of Resident) published on 8 June 2021 Submitted via Website
Overall Experience
Beautiful building in a beautiful setting. Doesn’t look at all like a care home. Staff calm, kind, compassionate.

Found the management team were entirely both receptive and flexible as to our needs.

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Review from Mike T (Nephew of Resident) published on 13 May 2021 Submitted via Website
Overall Experience

My Great Aunt had a fall in Jan '21 that put her in and out of hospital for a month, then into the Home of Compassion with an amazing river facing room as a private paying resident. The Deputy Manager has tailored the care required during my Great Aunt's stay over the last couple of months and her dedication has been amazing. The team have ensured wrap around care for a very demanding independent lady. I've been very impressed with the service and have had good feedback.

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Review from Ashley D (Son of Resident) published on 9 February 2021 Submitted via Website
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My father was cared for by the Home of Compassion for 14 months from October 2019, a combination of Respite care and Early-Onset Dementia care. It was clear from his interactions with staff whenever I or my brothers visited that Dad enjoyed chatting and being cared for by the staff. They were very kind. It is a wonderful building with some grand designs and top views of the river right behind. Recommend it!

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Review from Gary D (Son of Resident) published on 5 February 2021 Submitted via Website
Overall Experience
Our father was a resident in the home for over a year and having come from a partially supported environment in his house to a completely supported establishment, he gained a new lease of life.
We have found the staff at the Home of Compassion to be very helpful and committed to helping residents to enjoy their days and we have enjoyed seeing Dad taking pleasure from being surrounded by cheerful company and eating good food throughout the day, which is something he puts great importance on.

It is an elegant property and the rooms and public areas impressed us with their comfort and style when we visited and we were made to feel very welcome. The management were very accommodating in their approach to organising his care and needs, and Dad felt great fondness for many of the staff. He chose to participate in only some of the activities that they arrange but enjoyed spending time with other residents. We are so pleased we chose the Home for him.

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Review from Yvonne W (Resident / Service User) published on 14 January 2021 Submitted via Postal Card
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I have found the home to be very pleasant and welcoming. Our individual rooms are spacious and the beds comfortable. The staff are kind and helpful. The food is good and attractively served.

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Review from P W (Resident / Service User) published on 14 January 2021 Submitted via Postal Card
Overall Experience
I have been a resident for the last three years. The home has good facilities and excellent nursing care when necessary, comfortable and pleasant accommodation.

Staff are cheerful, friendly and caring. There is good contact with staff and management. The activities are excellent, much improved over the last few months. Outdoor facilities and situation of the home are pleasant. Good walks in gardens by the river.

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Review from J R (Resident / Service User) published on 13 January 2021 Submitted via Postal Card
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My wife and I have been residents of Home of Compassion since June last year, 06/06/2020. The standard of security and safety, particularly during this period is first class. We have a fulltime maintenance crew who ensure all things are safe or need repairs. Good quick service. There are a number of activities most days for the residents to participate. Visitors are welcome and provided with refreshments at no charge. Children are made welcome. Present circumstances prevailing.

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Review from K K (Daughter of Resident) published on 29 July 2020 Submitted via Postal Card
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The care my mother received during her last 6 months was exemplary. The staff at Home of Compassion are particularly gifted. My mother wanted for nothing. She was constantly monitored. She said to me she felt safe and secure. It was a very difficult time for me and my sisters and the staff were sensitive to us as well. My mother's death was truly beautiful and if not for the care and attention the staff gave us, it would not have been. A+++

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Review from J O (Resident / Service User) published on 29 July 2020 Submitted via Postal Card
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When I needed the home, it was here for me. I know the home will be here when I need it again. The staff gave me confidence and got me back up on my feet. It's been a difficult time with Covid, my family were concerned, however, I found an extended family at the Home of Compassion. My wife died at the home, we had been together for 56 years, the home brings me closer to my wife.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 July 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (53) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Thames View.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Meet the Team (1)

Paul Fenech
Paul FenechJob Title:Home Manager

I believe that our residents should be treated with the highest quality of care possible and endeavour to ensure that my team and I always maintain this, whilst making each day memorable.

I take a lot of pleasure from spending time with relatives and residents, understanding the important contribution that these relationships make to the successful running of our community.

I have worked in the hospitality sector my entire career and have had the opportunity of working and managing a large private hospital as well as amazing hotels. My previous experience means that I can therefore provide a service to our residents, families, guests, and colleagues, which is the highlight of my day.

At Thames View, we are one big family, and everything we do is from the heart, delivering care with empathy and always being helpful to our residents and team for no other reason than to make a difference every day.

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