
A very happy and pleasant atmosphere at all times.Julia J(Respite Resident/Service User)

She got so engrossed in the wide range of interesting activitiesMalcolm S(Cousin of Resident/Service User)

All the staff have treated us with warmth and professionalism.M I(Daughter of Resident/Service User)

A very happy and pleasant atmosphere at all times.Julia J(Respite Resident/Service User)

She got so engrossed in the wide range of interesting activitiesMalcolm S(Cousin of Resident/Service User)

All the staff have treated us with warmth and professionalism.M I(Daughter of Resident/Service User)

Thames View is a luxury care home, situated on the banks of the River Thames, in the beautiful village of Thames Ditton. The team provide round the clock residential, dementia and nursing care on a permanent and respite basis.
Originally designed as a mansion, the magnificent property has grand interiors and spacious rooms. Residents can enjoy quality facilities including a café, cinema room and a hair and beauty salon. Each en-suite...
Care Provided by Thames View
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Thames View for full pricing details and T&Cs.
Contact Thames View to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Paul Fenech(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (78)
Thames View Reviews (112)
Thames View has a Review Score of 9.9 (9.902) out of 10, based on 23 reviews in the last 2 years.
Over all time Thames View has 112 reviews.
All the staff have been very helpful, caring and cooperative, especially the nursing staff.
Many thanks for your positive review. We always look to offer the highest possible standard of care at the home of compassion and were pleased that we could pick up on your mum’s infection as quickly as we did. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
My stay in Home of Compassion was wonderful I was convalescing after a spell in hospital and could not have been more welcome or received better care.
Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.
Fantastic team, fantastic venue! All of my expectations have been exceeded by the care that has been shown and the whole experience has been so professional. The activities offered are definitely of note as I didn’t think I would see my Aunt doing yoga or Zumba! Thank you all!
The team at Home of Compassion, really do have Compassion. They have looked after my mum so, so well, and it really shows in how much I have seen her improve. The surroundings are beautiful, and the staff are all so caring and warm, I know my mum is well looked after here.
Thank you so much to all the team at Home of Compassion for looking after my Granny. As a family, we were so reluctant at first to put her into care, but from our initial enquiry to looking around the home and then deciding on a shortlist, the team at Home of Compassion could not have been more professional, caring, helpful or informative. We are so put at ease knowing how well Granny has been looked after and that everyone cares for her so well.
Following a serious fall and surgery to repair a fractured femur, it was recommended that my wife (71) who suffers from Alzheimer’s Disease should convalesce in a first class care home under the supervision of an appropriately experienced physiotherapist. Our enquiries suggested that the Home of Compassion was such a place and we were proved right. A couple of months after becoming a temporary resident there, wheelchair bound and fearful of the very painful business of attempting to stand, yesterday she reluctantly bade the home a fully mobile farewell. Thanks to the encouragement and support of a superb team of carers, a talented physio, outstanding nurses and a vigilant management team, she found the motivation and determination to walk freely and independently without the aid of a walking stick or frame. The Home of Compassion employs very special people devoted to selflessly caring for others. Drawing on the best in themselves, they bring out the best in those they care for.
Wonderful home by the river. Fabulous facilities and the care team are all amazing. Always spotless so well done to the housekeeping team. My aunt is extremely happy there and sats the food is delicious. She can't fault it. I would recommend this home in a heartbeat.
I cannot thank the staff at this home enough for the wonderful care they have given to my father. It's such a weight off our families mind to know he is cared for so well in such a beautiful environment. From the management down to the cleaning staff. Everyone is superb, professional and very caring.
Wonderful BBQ laid on by Home Of Compassion. A lot of work for the manager and all staff and much appreciated by our Mother and all her family who were invited. We very much look forward to the next event at the home to which the family are invited.
The staff are excellent, very patient and very friendly.
Choosing a home for him was difficult but this was definitely the right choice.
The home really expressed its aim - care. Also, one was treated with respect and as an individual always.
Found the management team were entirely both receptive and flexible as to our needs.
My Great Aunt had a fall in Jan '21 that put her in and out of hospital for a month, then into the Home of Compassion with an amazing river facing room as a private paying resident. The Deputy Manager has tailored the care required during my Great Aunt's stay over the last couple of months and her dedication has been amazing. The team have ensured wrap around care for a very demanding independent lady. I've been very impressed with the service and have had good feedback.
My father was cared for by the Home of Compassion for 14 months from October 2019, a combination of Respite care and Early-Onset Dementia care. It was clear from his interactions with staff whenever I or my brothers visited that Dad enjoyed chatting and being cared for by the staff. They were very kind. It is a wonderful building with some grand designs and top views of the river right behind. Recommend it!
We have found the staff at the Home of Compassion to be very helpful and committed to helping residents to enjoy their days and we have enjoyed seeing Dad taking pleasure from being surrounded by cheerful company and eating good food throughout the day, which is something he puts great importance on.
It is an elegant property and the rooms and public areas impressed us with their comfort and style when we visited and we were made to feel very welcome. The management were very accommodating in their approach to organising his care and needs, and Dad felt great fondness for many of the staff. He chose to participate in only some of the activities that they arrange but enjoyed spending time with other residents. We are so pleased we chose the Home for him.
I have found the home to be very pleasant and welcoming. Our individual rooms are spacious and the beds comfortable. The staff are kind and helpful. The food is good and attractively served.
Staff are cheerful, friendly and caring. There is good contact with staff and management. The activities are excellent, much improved over the last few months. Outdoor facilities and situation of the home are pleasant. Good walks in gardens by the river.
My wife and I have been residents of Home of Compassion since June last year, 06/06/2020. The standard of security and safety, particularly during this period is first class. We have a fulltime maintenance crew who ensure all things are safe or need repairs. Good quick service. There are a number of activities most days for the residents to participate. Visitors are welcome and provided with refreshments at no charge. Children are made welcome. Present circumstances prevailing.
The care my mother received during her last 6 months was exemplary. The staff at Home of Compassion are particularly gifted. My mother wanted for nothing. She was constantly monitored. She said to me she felt safe and secure. It was a very difficult time for me and my sisters and the staff were sensitive to us as well. My mother's death was truly beautiful and if not for the care and attention the staff gave us, it would not have been. A+++
When I needed the home, it was here for me. I know the home will be here when I need it again. The staff gave me confidence and got me back up on my feet. It's been a difficult time with Covid, my family were concerned, however, I found an extended family at the Home of Compassion. My wife died at the home, we had been together for 56 years, the home brings me closer to my wife.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (53) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Thames View.
Meet the Team (1)

I believe that our residents should be treated with the highest quality of care possible and endeavour to ensure that my team and I always maintain this, whilst making each day memorable.
I take a lot of pleasure from spending time with relatives and residents, understanding the important contribution that these relationships make to the successful running of our community.
I have worked in the hospitality sector my entire career and have had the opportunity of working and managing a large private hospital as well as amazing hotels. My previous experience means that I can therefore provide a service to our residents, families, guests, and colleagues, which is the highlight of my day.
At Thames View, we are one big family, and everything we do is from the heart, delivering care with empathy and always being helpful to our residents and team for no other reason than to make a difference every day.
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