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Ferrars Hall Care Home

14 Ferrars Road, Huntingdon, Cambridgeshire PE29 3AA
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You are listened to and everything is done to reassure the guest and relatives.Pamela(Daughter of Resident/Service User)
Ferrars Hall Care Home, Huntingdon
The attention to detail is fantastic.Brian F(Son-in-law of Resident/Service User)
Ferrars Hall Care Home, Huntingdon
Ferrars Hall Care Home, Huntingdon

Ferrars Hall is a care home in the heart of Huntingdon providing residential care in luxury surroundings. The home has a warm, family atmosphere with a highly trained and caring staff team. Staff get to know residents and their families personally to provide personalised care taking into account residents' individual needs and preferences.

The care home has 66 large en-suite bedrooms, decorated to a very high standard. Ferrars Hall Care Home...  

Care Provided by Ferrars Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,600£1,600 - £1,600
Residential Dementia Care£1,600 - £1,600£1,600 - £1,600
All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

Call 01480 189490 option 1 and ask for Laura Mills, Senior Customer Relations Manager

Contact Ferrars Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Louise Tovell(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Ferrars Hall Care Home welcomes visitors at any time.

Parking

  • Ferrars Hall has a large car park situated in front of the home for visitors convenience.

Ferrars Hall Care Home Reviews (97)

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9.7

Ferrars Hall Care Home has a Review Score of 9.7 (9.705) out of 10, based on 20 reviews in the last 2 years. Over all time Ferrars Hall Care Home has 97 reviews.

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Showing 97 reviews matching selected criteria
Review from Bob R (Resident / Service User) published on 28 April 2026 Submitted via Postal Card
Overall Experience

The support of the staff and their kind and positive attitude has been excellent. Sometimes the main lounge can be quite noisy, so it's nice to have the garden room for some peace and quiet. The range of activities is good, but I haven't taken part in many yet as I've only been there for two weeks so far. Perhaps name badges for residents to help us get to know one another. Overall, I'd absolutely recommend it here.

Reply from Chloe Morley, CRM at Ferrars Hall Care Home

Thank you for taking the time to leave a review for Ferrars Hall. The Garden room is a great peaceful space to watch the wildlife. We appreciate your kind words and recommendation. This will be passed onto the team here. It is a pleasure to care for you and have you as part of our Ferrars Hall Family.

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Review from Amanda B (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card
Overall Experience

I was informed mum settled in very well at the home. When I visited, I found the carers to be very understanding. Mum is treated with dignity and respect. There was an incident with a crochet blanket. I did not want it put in a tumble dryer, and it was. It came apart in a few places. It took me a long time to make. I'm sure I mentioned that I would wash and dry it.

Reply from Chloe Morley, CRM at Ferrars Hall Care Home
Thank you for taking the time to leave a review for Ferrars Hall. Your kind words and feedback regarding the care and support of your mother is much appreciated and will be shared with the team.

We are sorry to hear about the incident with the blanket, should you wish to discuss this further...  

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Review from Helen G (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card
Overall Experience

The staff could not have been more accommodating, kind and attentive.

Reply from Chloe Morley, CRM at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We appreciate your kind feedback and it is a pleasure to have cared for your loved one. Your kind words will be passed onto the whole team here.

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Review from S P (Daughter of Resident) published on 5 March 2026 Submitted via Postal Card
Overall Experience
My dad moved to Ferrars Hall in Dec 2025. He was failing badly at his previous care home, and no one noticed. I was tired of all the battles since he was given the chance to move to Ferrars Hall my dad is living again.

He has respect and dignity back, he has started to notice others again, and instead of being fearful, he has relaxed. The staff and carers at Ferrars Hall have all contributed to this positive shift, and I am so grateful to you all.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We are thrilled to hear that your father has become more relaxed whilst in our care and your kind words will be passed onto the whole team here. It is pleasure to care for your loved one as part of our Ferrars Hall Family.

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Review from Paul R (Son of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

My mother arrived at Ferrars Hall last November and, much to my relief, has settled exceptionally well into her new home. This is down to a combination of things: the professionalism, attentiveness, patience and warmth of the staff; the excellent facilities; the entertainment organised for residents; and the delicious food (I am told!). A sincere thanks from Mum's family to all those who have contributed to this heartwarming and reassuring situation.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We truly appreciate your kind words and feedback and will ensure it's passed onto all the staff here. It's a pleasure to look after your Mother as part of our Ferrars Hall Family.

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Review from Kathleen D (Sister of Resident) published on 27 January 2026 Submitted via Postal Card
Overall Experience

I am pleased how my brother is cared for he is very settled here. I have no complaints.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We appreciate your kind feedback and it is a pleasure to care for your brother as part of our Ferrars Hall Family.

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Review from Pete T (Husband of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

My wife has lived at Ferrars Hall for 9 months now. Before that she attended day care sessions twice a week for a year. This made the transition to residence very smooth as she knew the building and faces. She was welcomed and settled in very well. Despite her dementia she smiles and laughs more and has better mood than when at home with just me.

All the staff are simply wonderful. Cleaners, catering and carers always greet her by name, and often enquire about how I am doing too. I honestly can't imagine or wish for better care of her. We have no other family and I am confident that if I am unable to visit her, she will be well cared for.

The home has a very effective relationship with her GP surgery team and when medical issues arose, they were very prompt in calling for support from doctors and paramedics as well as keeping me informed at all times.

I visited a good number of care homes before choosing Ferrars Hall and have never regretted my choice.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We are thrilled to hear how pleased you are with our care of your loved one and will ensure that your kind words are passed onto the team here. It is a pleasure to care for your wife as a part of our Ferrars Hall Family.

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Review from P M (Son of Resident) published on 7 January 2026 Submitted via Website
Overall Experience

I would like to say how grateful I am to all the staff at Ferrars Hall.Since my mum and dad became residents in February 2025 they have shown compassion , care and kindness above all expectations.My parents are now in a much better place , they are settled , happier and content and I have Ferrars Hall to thank for that.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We are thrilled to hear that you feel your parents have settled well in our care, we will make sure your kind words are passed onto the team here. It is a pleasure to care for your parents as part of our Ferrars Hall Family.

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Review from Ruth H (Daughter of Resident) published on 30 December 2025 Submitted via Website
Overall Experience
Seniors on duty are very empathetic and will always try their best in their communication with the family and resident to ensure that needs are met.
Everyone is always friendly and welcoming.

Cleanliness and environment is of a high standard.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave a review for Ferrars Hall. We are pleased to hear that you find the home friendly and welcoming and cleanliness is to a high standard. Your kind words will be passed onto the team here. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

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Review from D B (Daughter of Resident) published on 16 December 2025 Submitted via Website
Overall Experience

My mother has been a resident at Ferrars Hall for nearly two years. The facilities are excellent and the rooms and communal areas are kept clean, tidy and welcoming. The staff are kind and considerate

but often busy and short of time to give the extra time needed to some residents. They try hard with a varied activities programme available to residents and include families and carers. The food is adequate but sometimes looks a little bland and beige and extra, more exciting and colourful cuisine would make a change and perhaps be more tempting for some residents. Overall, I believe this to be the best place for my mother to be at this time in her life as she has supervision and care and the staff treat her and all the residents with dignity and respect.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. Thank you for your feedback regarding the food at Ferrars Hall, every effort is made to ensure that residents have access to food that is to their liking. We hold regular resident's meetings, where the Chef Manager is present and...  

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Review from Susan C (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card
Overall Experience

My mum was cared for, for nearly three years. In all this time, she was given the best possible care and was very happy at Ferrars Hall. The home is beautiful and just like a hotel. The food was always freshly cooked with plenty of choices. The home was always beautifully kept, cleaned daily and always smelled fresh.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We truly appreciate your kind words and feedback, and this will be passed on to the whole team. It was a pleasure to care of your mum, as part of our Ferrars Hall Family.

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Review from J R (Resident / Service User) published on 2 July 2025 Submitted via Postal Card
Overall Experience

I have nothing but good to talk about Ferrars Hall. Everyone is so kind and nice to me its a real pleasure to call this my home. I am so happy to be here.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We truly appreciate your kind words, and it is a pleasure to support you as part of our Ferrars Hall Family!

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Review from V B (Friend of Resident) published on 2 July 2025 Submitted via Postal Card
Overall Experience

Impressed by the accessibility of the staff. Amenities good. Residents are cared for as people.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave a review for Ferrars Hall. We appreciate your kind feedback and this will be passed onto the team here. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

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Review from Tony B (Son-in-law of Resident) published on 1 July 2025 Submitted via Postal Card
Overall Experience

We have been so impressed that a potentially difficult transition has been so, so smooth. The communication help and care has all been excellent. A credit to all the team.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We are pleased to hear that we have made your loved one's transition into care as smooth as possible. Your kind words will be passed on to the whole team here. It is a pleasure to look after your loved one as part of the Ferrars Hall Family.

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Review from B B (Wife of Resident) published on 30 January 2025 Submitted via Postal Card
Overall Experience

I felt great relief leaving my husband at Ferrars Hall after a difficult time with dementia much worse. His room is very comfortable. I am impressed with the cleanliness and freshness of the home each time I visit. The staff are really caring and I admire them as it must be really difficult at times on their shift. It is hard to visit my husband in this situation and I feel worse after a bad day. The staff though are very friendly and supportive which helps. My sons and I feel happy that my husband is in Ferrars Hall and we chose the home that is so good.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We appreciate your kind words and feedback. It is wonderful to hear that you find the staff caring and supportive, we will ensure that this feedback is passed onto them. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

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Review from Janice W (Wife of Resident) published on 28 November 2024 Submitted via Postal Card
Overall Experience

The carers are so kind and helpful even when they are stretched beyond with their duties. The majority of the staff are excellent, but there are some passengers and some who are unprofessional. The cleaning staff are cleaning somewhere all of the time when I am visiting. Food and drinks are excellent considering the numbers and clientele being catered for. They are very kind to let me have my meals with my husband, beautifully served on a table for 2. The room for entertaining our family and friends is excellent. The activities are excellent but could do with some in the long evenings.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. Your kind feedback is much appreciated and will be passed onto the staff and relevant departments at the home. We are sorry to hear that you have found some staff to be lacking in professionalism, if you would like to address this...  

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Review from Isobel M (Niece of Resident) published on 17 September 2024 Submitted via Website
Overall Experience

My aunt has been in Ferrars Hall since May 2023. My aunt settled in straight away and seems very comfortable and content in the home. The home is extremely clean, the food is good, and the facilities are great. However, the biggest asset of the home is the staff - all of them from those working in reception to the Managers to the care staff are exceptional. The staff are always welcoming and friendly and excellent with the residents. The home undertakes a lot of activities with the residents and visits out into the community. The home has also helped us manoeuvre through the complex social care funding processes which has helped relieve a lot of the stress involved.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave a review for Ferrars Hall. We are so pleased to hear that you feel your Aunt has settled in well. Your comments about the food, activities and staff are much appreciated and will be passed on to the team. Once again, thank you for taking the time to leave a review, it is a pleasure to care for your aunt as part of the Ferrars Hall Family.

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Review from Richard W (Son of Resident) published on 13 September 2024 Submitted via Website
Overall Experience

Ferrars Hall was recommended to me by a neighbour whose mother is a resident. It is better than a 5 Star Hotel, my mother 92, was admitted to the hospital for the first time, ever, this year, very frail with an infection, she and I jointly decided she could not live alone anymore when discharged. After about 6 weeks of living in Ferrars Hall she has acclimatised to the routine and staff and is now very happy, I would say much happier than when living alone in her flat. Now, she is wheeled by the carers in her chair to breakfast, lunch and afternoon goodies, my mother says the food in the restaurant is in her words, very tasty. The carers are all so good and mostly the same people, which is so important, not to mention the whole home is immaculately clean and the management are so helpful. My mum's room, which is near to the hairdresser's room, where she has her hair done every 2 weeks, and a chiropodist every 6 weeks, is better than a 5-star hotel for sure.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall Care Home a review. We are thrilled to hear how happy you are with the care and support that your mother is receiving at Ferrars Hall. Your kind words will be passed on to the team here. Once again thank you for your review, it is a pleasure to care for your mother as part of our Ferrars Hall Family.

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Review from Joann E (Daughter of Resident) published on 12 September 2024 Submitted via Website
Overall Experience

Since being at Ferrers Hall my mother has regained her confidence, she feels safe and secure in the knowledge that she will come to no harm and that there is always someone on hand to guide and support her. The staff are all extremely attentive to all the residents, this I have always witnessed when visiting, which is often. The team are always respectful and have a professional, friendly and positive approach to all situations. The team provide stimulating and inclusive experiences and whilst encouraging they do not force anyone to take part in anything. I have seen the benefits of these experiences first-hand, with my mother, she now has choices and purpose. As a family member, I am always kept well informed of all things relevant regarding my mother's care, this comes from not only the immediate care staff but also the management staff. Requests and suggestions that are made are always well received and acted up to if practicable and possible.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. It is wonderful to hear that your mother has regained her confidence since living with us. Your feedback regarding our staff and management team is much appreciated and we will ensure it is passed onto the team. Thank you again for...  

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Review from Janice D (Daughter of Resident) published on 4 September 2024 Submitted via Website
Overall Experience

I visit Ferrars Hall 4 or more times per week so have ample opportunity to observe the facilities and treatment of mum and other residents by carers and other staff. Care and respect for residents is without exception excellent. My mum has no complaints about her treatment or food and is very happy and well entertained and cared for.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We are so pleased to hear your comments about the care and respect shown to all our residents. We are also thrilled to hear that your mother is happy with the care, support and food at the home. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 October 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (11) & Events (0)

News
  • 25 Jun 2026

    A Decade of Care, Community and Celebration Residents, families, colleagues and members of the local community came together on Friday to celebrate a remarkable milestone as Ferrars Hall Care Home...

  • 24 Mar 2026

    Ferrars Hall Care Home in Huntingdon recently made a heartfelt wish come true for two of its residents, Jean Mitchell and Jean Rickett, with a special day out in London....

  • 17 Mar 2026

    Residents at Country Court were proud to take part in the annual Valentine’s Bakes and Bubbles event, enjoying a special afternoon tea prepared by our home’s talented chefs. The celebration...

Upcoming Events

There are no upcoming events for Ferrars Hall Care Home.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

There are no accreditations posted yet for Ferrars Hall Care Home.

Meet the Team (4)

Louise Tovell
Louise TovellJob Title:Registered Care Home ManagerJoined: 2024

Louise has an extensive Care Background and worked at Ferrars Hall initially as the Client Services Manager. Louise progressed to become the Home Manager in May 2026 and is incredibly hands-on with every aspect of the running of the home. With an Open Door policy to families and everyone on her team.

Laura Mills
Laura MillsJob Title:Senior Customer Relations ManagerJoined: 2017

An experienced and compassionate Senior Customer Relations Manager with over 9 years of dedicated service at Country Court Care, complemented by an extensive background in sales. Skilled in building strong relationships, guiding families through important care decisions, and delivering exceptional customer experiences with empathy and professionalism.

Passionate about supporting individuals and families during challenging times, with a proven ability to understand their needs, provide tailored solutions, and ensure a smooth and reassuring journey. Combines excellent communication, relationship management, and commercial awareness to achieve positive outcomes for both families and the organisation. Recognised for a caring, approachable manner, a commitment to high standards of service, and the ability to foster trust through honesty, compassion, and expertise.

Billal West
Billal WestJob Title:Chef ManagerJoined: 2020

Billal is our chef manager who joined the team in March 2020. He has worked in A la carte restaurants which have gone on to win awards. Billal is excited and proud to be a member of the team here at Ferrars and help enhance the fine dining experience. He invests time into training all members of his team, ensuring the dining experience at Ferrars Hall Care Home is second to none.

Kerry Wallace
Kerry WallaceJob Title:Client Services ManagerJoined: 2023

Kerry started with Ferrars Hall as a Housekeeper in 2023 with a background working in Education. Kerry's hard work, positive attitude, and can-do approach have led to her promotion to Client Services Manager. Kerry knows every resident in the home in great detail as she ensures their needs are met in every way, working closely with our Home Manager and residents' families.

Frequently Asked Questions about Ferrars Hall Care Home

What types of Care is Ferrars Hall Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ferrars Hall Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Ferrars Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ferrars Hall Care Home to the centre of Huntingdon?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferrars Hall Care Home to verify any information. View our terms and conditions. Ferrars Hall Care Home has an Enhanced Service -more info.