Belmont House Nursing Home

75 Worcester Road, Sutton SM2 6ND
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9.9 136 Reviews
  • Belmont House Nursing Home, Sutton
The home is conveniently located in a quiet residential area of the ancient parish of Sutton, offering the highest standards of residential, nursing and dementia care on a permanent and short stay basis.

The home has been designed around the needs of its residents, they can benefit from first class accommodation, with a range of communal areas for socialising and activities. State-of-the-art facilities include a bistro area, private dining room, cinema, hair salon, quiet lounges and activity rooms. All bedrooms are en suite, and residents are encouraged to bring important personal possessions to help make their rooms their own.

An active life is a happier and more fulfilling life. Key members of the care team work with each resident to ensure everyone has an opportunity to participate in activities that have real meaning for them. Residents are encouraged to maintain hobbies and interests and also try new experiences as and when they wish.

Mealtimes at Belmont House are vibrant social occasions, providing delicious, local, nourishing food to enrich residents' taste buds as well as providing all their dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required. Nursing
fees include Local Authority nursing contributions (Funded Nursing Contribution) if applicable.


Fee rates are also determined by the size and aspect of the room and the duration of the stay (short stay/respite or permanent). Fees are payable monthly in advance.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Arthur Tanare (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (58)

Belmont House Nursing Home Reviews (136)

Total of 136, showing 21-40
9.9

Belmont House Nursing Home has a Review Score of 9.9 (9.914) out of 10, based on 22 reviews in the last 2 years. Over all time Belmont House Nursing Home has 136 reviews.

Overall Experience

  • 120
  • 13
  • 1
  • 1
  • 0

Date Published

136
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12
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Review from V P (Friend of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend's mother was afforded the finest care in her last months. Nothing was too much trouble. Staff treated her professionally but also as a member of their families. Every care was given to her medical and emotional needs. She was given numerous ways to be active, involved and stimulated. As she
became more frail, support and encouragement was always present. At her passing, support and kindness was there for us all.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Belmont for the care your friend received. We are really sorry for your loss, the care and services we deliver as a team to our residents and their friends and family is extremely important to us. Your feedback will be shared with the team.

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Review from Anne H (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very lucky, following a lengthy stay in hospital, to be able to move to Belmont House. The care and compassion shown to her in the last eight months of her life were outstanding. I saw her happy, engaged in activities, singing and smiling. The staff treated her as one of their own. I cannot
thank them enough for their support of Mum and the immediate family when she sadly passed away. This is an exceptional nursing home. Thank you to every member of staff involved in mum's care.

Reply from Home Manager at Belmont House Nursing Home

Thank you, Anne, for taking the time to leave us a review and for your kind words and recognition of the team at Belmont House. We are really sorry for your loss; the care and services we deliver as a team to our residents and families are extremely important to us. Your comments will be shared with the team.

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Review from D S (Husband of Resident) published on 28 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

There seemed a lack of enthusiasm in respect of getting the residents involved in activities. Easier to leave them in bed.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

We pride ourselves on the resident experience and are sorry that on this occasion you found it has fallen short of the usual positive feedback we receive. We are committed to learning and improving from feedback, and we would be grateful if you could contact us at wecare@ariacare.co.uk so that we can learn more about your experience.

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Review from Steve H (Son of Resident) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care was given by the very friendly staff. I can not fault anything with Belmont House. Unfortunately, my father is in end-of-life care but at least he is in the best place possible. I’m so glad we have got this in our area.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you Steve for taking the time to leave us a review and for your kind words and recognition of the team at Belmont House. Your feedback has been passed on to the team.

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Review from Shelley W (Stepmother of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful for the care given to our daughter by the staff at Belmont House Nursing Home. They are unfailingly sensitive and professional. Our daughter could not receive better care if she lived with the family.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you Shelley for taking the time to leave a review and for your lovely comments about the care your daughter is receiving at Belmont House. Your feedback has been passed on to the team.

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Review from Gary B (Son of Resident) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Belmont House Nursing Home is like a home away from home. Everyone is so caring and kind. We were there every day at all different times. The staff were all kind and caring at any time of the day. They welcome you to be there and felt comfortable.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Gary, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your experience of Belmont House is so positive and you see how much we value our residents and the care provided for them. I will pass on your wonderful comments to the whole team.

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Review from Sharon S (Daughter of Resident) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so pleased with all aspects of care, all staff are kind, caring and happy to help. Nothing was too much trouble, my dad passed away peacefully at Belmont House Nursing Home.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you Sharon for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your dad’s time with us as peaceful as possible. Your comments will be passed on to the team.

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Review from Louise B (Daughter of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Belmont House Nursing Home back in 2018 and we feel thoroughly blessed that we found this home. My mum recently passed away but can honestly say she received the best possible care. The staff are amazing, always happy to help, stop and chat, and fully supported my mum and her needs in
a dignified manner. The home was always clean and a pleasure to visit at any time of day. Thank you from the bottom of my heart for looking after my mum so well and giving us peace of mind that she was in the best place. Thank you.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you, Louise, for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your mum's last months as peaceful as possible. Your comments will be passed on to the team.

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Review from Karen W (Daughter of Resident) published on 24 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only at Belmont House Nursing Home for 6 months but we couldn't have chosen a better place for her to spend that time. Every single member of the staff cared for her with kindness and compassion. They got to know Mum's likes and dislikes, her humour and the consistency of her carers meant she
built up a rapport with each one and she was comfortable with them all. The palliative care at Belmont is exceptional, every detail is thought of to make the time less stressful and the manager went above and beyond to ensure we all felt loved and cared for during this time. We will miss everyone but never forget what an exceptional home it is.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you, Karen, for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your mum's last months as peaceful as possible. Your comments will be passed on to the team, who will be touched.

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Review from Elaine R (Daughter of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had superb care at Belmont House Nursing Home during the six months she was there and I cannot speak highly enough of the staff. Everyone was dedicated, kind, caring and mindful of her dignity. They did everything with a smile and genuinely seemed to love their jobs. No one could have done more
to make Mum comfortable and feel valued in her last months.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you Elaine for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your mum’s last months as peaceful as possible. Your comments will be passed on to the team.

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Review from Zora B (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in your care home from the spring of 2022 until she passed away on 29/12/2023. She suffered from advanced Alzheimers. The care home staff (all staff from nurses, doctors, health care assistants, admin etc.) were extremely kind, sympathetic, empathetic, professional, friendly
and proficient. Their care made us as a family very pleased about the care our mum received. I am a qualified nurse (Director of Nursing). I was extremely happy with the professionalism of the nurses and all the staff.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you Zora for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your mother’s time with us as enjoyable as possible and her passing as peaceful as possible. Your comments will be passed on to the team.

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Review from Saghi F (Daughter of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mom received excellent care, and professional care from all staff qualified and unqualified nurses.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you Saghi for your kind words and recognition of the team at Belmont House. Your mom has been a joy to care for. Your comments will be passed on to the team.

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Review from M F (Son of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care. As a family, we were well-informed and involved with care plans, and the staff communicated with the family. Excellent nursing/medical care. Excellent support and care from other staff.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.

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Review from Sabooh F (Daughter of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, compassionate and efficient. Belmont house offers superb caring service. The staff are highly skilled, extremely empathetic and provide excellent care. They made sure our mother was cared for to the highest standard. Treated her with dignity and compassion. As a family, we felt listened to and
highly recommended.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Sabooh, thank you for taking the time to leave us such a wonderful review! We're happy to hear that your mother received such excellent care at Belmont House and we would like to extend our condolences for your loss. The care and services we deliver as a team to our residents and families are extremely important to us and we hope we made your mother's time with us as enjoyable as possible. I will pass on your kind comments to the whole team.

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Review from M B (Daughter of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff treat my mother as if she was their own mother/grandmother. They are caring and despite some of her outbursts due to her dementia, they treat her with respect and dignity. She has been there over a year now and despite her rocky start (constantly telling us she wanted to go home - not realising
this was now home) has settled in with the help of the staff. She has her hair done once a week in the in-house hairdressers and the activities coordinator ensures she has her nails filed and painted regularly - all things that she used to do before dementia took hold - this grounds her and is familiar. The staff know all the residents and regular relative visitors by name and we are always welcomed with open arms and offered a cup of tea to take with our loved ones when we visit no matter how busy they are. These little gestures make all the difference. Our family are extremely happy and secure in the knowledge that our mother is well looked after and in the loving, caring place.

Reply from Home Manager at Belmont House Nursing Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care at Belmont House. The care and services we deliver as a team to our residents and their families are extremely important to us. I will pass on your kind comments to the whole team.

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Review from S H (Friend of Resident) published on 6 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful experince. She was only with you for a few weeks, but the care and attention were brilliant. Attentive staff, great food and professional, personal care. Thank you for ensuring her last few weeks were with dignity and without worry.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you for taking the time to leave us such a lovely review. We pride ourselves on providing person-centred care to all our lovely residents, and we are pleased your friend enjoyed her few weeks with us. Thank you again for your kind words; they will be passed on to the team, who will appreciate your feedback.

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Review from G P (Son of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Celebrating Philippine Independence Day at Belmont House on Friday 10th June. It was a fantastic afternoon - amazing food and entertainment. The event was well organized, and the staff made guests feel really welcome. My mother enjoyed the day and sang along to a couple of songs. As guests, we really
appreciated the efforts made, particularly having a special guest.

Reply from Home Manager, Home Manager at Belmont House Nursing Home

Thank you for taking the time to leave us such a lovely review! We're happy to hear that you and your mother enjoyed the event at the home and will pass on your kind comments to the whole team.

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Review from J S (Respite Resident) published on 27 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Had an unusual injury (broken bone in my neck). The staff nurse soon learned to change my collar every other day, the specialist commented favourably on the state of my neck and this was due to the nurse washing and creaming my neck every time.
Very kind staff. Some activities would be welcomed, also
a fiddly tv control.

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Review from D P (Resident) published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was admitted to Belmont following a two-week stay in hospital. My initial impression was brilliant with a friendly welcome. Throughout my stay I have not been disappointed in any way. The entire staff have been superb and made my stay enjoyable.
Thank you Belmont House

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Review from S M (Friend of Resident) published on 22 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has always lived in her own home, so like many, it was a big change. The staff, however, are fantastic and really get to know the residents, their likes, dislikes and she soon settled in. You get the feeling that with the staff it is not just a job, they really care and want to help the residents
feel at home. They are so attentive and caring. They also appear to work as a good team, which makes for a great atmosphere. The home, rooms, gardens are great. Full marks Belmont!

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Current Review Score: 9.9 (9.914)

Overview of Review Score

The Review Score of 9.9 (9.914) out of 10 for Belmont House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.914 for Belmont House Nursing Home is calculated as follows: ( (235 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 256 Ratings = 4.914

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belmont House Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (3)

Meet the Team (5)

Arthur

Arthur Tanare

Job Title: Home Manager

As the Home Manager, I have a qualified nursing background from the Philippines. I ensure the effective delivery of highly holistic person-centred care in a safe environment. I lead by example, creating a culture of continuous learning and development and the team is encouraged and valued ensuring all aspects of care can be maintained to the highest standards.


I enjoy all aspects of my job, although there are many challenges on a day-to-day basis, working with a team that provides high standards of person-centred care to residents to ensure they have a fulfilled, engaged and happy environment to live in always makes me happy.


I have been working in the care industry all my working life starting as a Psychiatric Nurse for 5 years and A&E Nurse for almost 3 years. I worked as a General Nurse for 2 years, working my way up to Senior Nurse. I began work in care homes as Head of Care before quickly becoming a Deputy Manager and then being promoted to Home Manager and then Senior Home Manager.


I have been involved in the commissioning of a new home and understand the challenges that can be encountered. I enjoy the day-to-day challenges of running a care home, working with many professionals, internally and externally and building those relationships with and for Belmont House. I continue to learn and develop and no day is ever the same which makes everything so worthwhile.


My experience and passion for the role I perform is to lead by example, ensuring the home follows all policies and procedures to provide a highly skilled team to enhance the residents' lives so they have the most fulfilled life they can have with a leader who is driven to outstanding care.

Mary

Mary

Job Title: Deputy Manager

Belmont House is a special place filled with warmth, compassion, and a true sense of community. Watching our residents thrive and knowing we’re making a difference is what makes this role so rewarding. Together, we create an environment where every day is meaningful and every moment is cherished.

Elize

Elize

Job Title: Wellbeing Coordinator

Every resident has their own unique story and it’s my mission to honor those stories by creating opportunities for them to thrive, feel valued, and be a part of a warm and vibrant community. Belmont House is a place where friendships flourish, laughter echoes, and life is celebrated every single day.

Sandra

Sandra

Job Title: Administrator

From managing important details to assisting with daily operations, I approach each task with care, dedication, and the knowledge that every effort contributes to making Belmont House a true home. It brings me joy to see our residents happy, families reassured, and our staff empowered to deliver exceptional care.

Doris

Doris

Job Title: Head Chef

Our residents are at the heart of everything we do, and it’s my privilege to bring smiles to their faces every day. Whether it’s recreating a cherished family recipe, celebrating special occasions with festive menus, or simply ensuring each plate is as flavourful as it is nutritious.

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