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- Belmont House care home

This nursing home is exceptional.Natalie M(Daughter of Resident/Service User)



This nursing home is exceptional.Natalie M(Daughter of Resident/Service User)



Belmont House is a warm, welcoming care home in Sutton. The team provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Located a quiet residential location, residents can enjoy quality facilities including a café, cinema room and hair salon. Each bedroom is tastefully decorated, and outside there is a beautiful, landscaped garden, perfect relaxing with loved ones....
Care Provided by Belmont House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Belmont House for full pricing details and T&Cs.
Contact Belmont House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Maria Stancu(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (58)
Belmont House Reviews (161)
Belmont House has a Review Score of 9.8 (9.831) out of 10, based on 38 reviews in the last 2 years.
Over all time Belmont House has 161 reviews.
The palliative staff are compassionate, caring, not only to their resident but to family too. Nothing is too much trouble, they work with a smile on their faces and are really engaged. The care provided is outstanding and this home should be rated as outstanding by the CQC.
Many thanks for your review and kind words about our home and recognition of the team at Belmont House. Your feedback has been shared with the team who will be delighted to read it.
St Patrick's Day was lovely and all the residents that were able to attend were there. The staff make everyone welcome and are always approachable.
Housekeeping and cleaning staff are always present. The standards are high and residents can have pretty much what they want when they want.
Many thanks, Claire, for your review and lovely comments about our home, events and recognition of the team at Belmont House. Your feedback will be shared with the team.
Each and every one of the staff cares about her individual needs.
If she wants to go for a walk, it is arranged. If she wants something particular to eat, she is given it.
Nothing is ever too much trouble for them.
I cannot praise everyone enough.
Thank you, Pat, for taking the time to leave a review and we are pleased to read that you are happy with the care your mother is receiving at Belmont House. Your feedback will be shared with the team.
The standards are of the highest quality and the home is managed expertly and with his team of caring professional staff.
The level of care provided is second to none and in my opinion, the home merits an upgrade of a CQC rating of exceptional.
Thank you for taking the time to leave us a review and for your wonderful comments about our home, the care your mother is receiving, and the recognition of the team at Belmont House. Your feedback will be shared with the team.
I have visited my friend who is currently staying there for respite following an operation. As a social worker, I have been to many care homes, and I can honestly say this one is excellent all around. Nice, clean rooms, friendly and approachable staff, excellent food and a visible manager.
Thank you, Jane, for taking the time to leave us a review and for your lovely comments about our home and team at Belmont House. Your feedback will be shared with the team.
My friend's mother was afforded the finest care in her last months. Nothing was too much trouble. Staff treated her professionally but also as a member of their families. Every care was given to her medical and emotional needs. She was given numerous ways to be active, involved and stimulated. As she became more frail, support and encouragement was always present. At her passing, support and kindness was there for us all.
Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Belmont for the care your friend received. We are really sorry for your loss, the care and services we deliver as a team to our residents and their friends and family is extremely important to us. Your feedback will be shared with the team.
My mum was very lucky, following a lengthy stay in hospital, to be able to move to Belmont House. The care and compassion shown to her in the last eight months of her life were outstanding. I saw her happy, engaged in activities, singing and smiling. The staff treated her as one of their own. I cannot thank them enough for their support of Mum and the immediate family when she sadly passed away. This is an exceptional nursing home. Thank you to every member of staff involved in mum's care.
Thank you, Anne, for taking the time to leave us a review and for your kind words and recognition of the team at Belmont House. We are really sorry for your loss; the care and services we deliver as a team to our residents and families are extremely important to us. Your comments will be shared with the team.
There seemed a lack of enthusiasm in respect of getting the residents involved in activities. Easier to leave them in bed.
We pride ourselves on the resident experience and are sorry that on this occasion you found it has fallen short of the usual positive feedback we receive. We are committed to learning and improving from feedback, and we would be grateful if you could contact us at wecare@ariacare.co.uk so that we can learn more about your experience.
Excellent care was given by the very friendly staff. I can not fault anything with Belmont House. Unfortunately, my father is in end-of-life care but at least he is in the best place possible. I’m so glad we have got this in our area.
Thank you Steve for taking the time to leave us a review and for your kind words and recognition of the team at Belmont House. Your feedback has been passed on to the team.
We are so grateful for the care given to our daughter by the staff at Belmont House Nursing Home. They are unfailingly sensitive and professional. Our daughter could not receive better care if she lived with the family.
Thank you Shelley for taking the time to leave a review and for your lovely comments about the care your daughter is receiving at Belmont House. Your feedback has been passed on to the team.
Belmont House Nursing Home is like a home away from home. Everyone is so caring and kind. We were there every day at all different times. The staff were all kind and caring at any time of the day. They welcome you to be there and felt comfortable.
Gary, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your experience of Belmont House is so positive and you see how much we value our residents and the care provided for them. I will pass on your wonderful comments to the whole team.
We were so pleased with all aspects of care, all staff are kind, caring and happy to help. Nothing was too much trouble, my dad passed away peacefully at Belmont House Nursing Home.
Thank you Sharon for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your dad’s time with us as peaceful as possible. Your comments will be passed on to the team.
My mum came to Belmont House Nursing Home back in 2018 and we feel thoroughly blessed that we found this home. My mum recently passed away but can honestly say she received the best possible care. The staff are amazing, always happy to help, stop and chat, and fully supported my mum and her needs in a dignified manner. The home was always clean and a pleasure to visit at any time of day. Thank you from the bottom of my heart for looking after my mum so well and giving us peace of mind that she was in the best place. Thank you.
Thank you, Louise, for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your mum's last months as peaceful as possible. Your comments will be passed on to the team.
Mum was only at Belmont House Nursing Home for 6 months but we couldn't have chosen a better place for her to spend that time. Every single member of the staff cared for her with kindness and compassion. They got to know Mum's likes and dislikes, her humour and the consistency of her carers meant she built up a rapport with each one and she was comfortable with them all. The palliative care at Belmont is exceptional, every detail is thought of to make the time less stressful and the manager went above and beyond to ensure we all felt loved and cared for during this time. We will miss everyone but never forget what an exceptional home it is.
Thank you, Karen, for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your mum's last months as peaceful as possible. Your comments will be passed on to the team, who will be touched.
Mum had superb care at Belmont House Nursing Home during the six months she was there and I cannot speak highly enough of the staff. Everyone was dedicated, kind, caring and mindful of her dignity. They did everything with a smile and genuinely seemed to love their jobs. No one could have done more to make Mum comfortable and feel valued in her last months.
Thank you Elaine for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your mum’s last months as peaceful as possible. Your comments will be passed on to the team.
My mother was a resident in your care home from the spring of 2022 until she passed away on 29/12/2023. She suffered from advanced Alzheimers. The care home staff (all staff from nurses, doctors, health care assistants, admin etc.) were extremely kind, sympathetic, empathetic, professional, friendly and proficient. Their care made us as a family very pleased about the care our mum received. I am a qualified nurse (Director of Nursing). I was extremely happy with the professionalism of the nurses and all the staff.
Thank you Zora for your kind words and recognition of the team at Belmont House. We are really sorry for your loss and we hope we made your mother’s time with us as enjoyable as possible and her passing as peaceful as possible. Your comments will be passed on to the team.
Our mom received excellent care, and professional care from all staff qualified and unqualified nurses.
Thank you Saghi for your kind words and recognition of the team at Belmont House. Your mom has been a joy to care for. Your comments will be passed on to the team.
My mother received excellent care. As a family, we were well-informed and involved with care plans, and the staff communicated with the family. Excellent nursing/medical care. Excellent support and care from other staff.
Thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.
Caring, compassionate and efficient. Belmont house offers superb caring service. The staff are highly skilled, extremely empathetic and provide excellent care. They made sure our mother was cared for to the highest standard. Treated her with dignity and compassion. As a family, we felt listened to and highly recommended.
Sabooh, thank you for taking the time to leave us such a wonderful review! We're happy to hear that your mother received such excellent care at Belmont House and we would like to extend our condolences for your loss. The care and services we deliver as a team to our residents and families are...
The staff treat my mother as if she was their own mother/grandmother. They are caring and despite some of her outbursts due to her dementia, they treat her with respect and dignity. She has been there over a year now and despite her rocky start (constantly telling us she wanted to go home - not realising this was now home) has settled in with the help of the staff. She has her hair done once a week in the in-house hairdressers and the activities coordinator ensures she has her nails filed and painted regularly - all things that she used to do before dementia took hold - this grounds her and is familiar. The staff know all the residents and regular relative visitors by name and we are always welcomed with open arms and offered a cup of tea to take with our loved ones when we visit no matter how busy they are. These little gestures make all the difference. Our family are extremely happy and secure in the knowledge that our mother is well looked after and in the loving, caring place.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care at Belmont House. The care and services we deliver as a team to our residents and their families are extremely important to us. I will pass on your kind comments to the whole team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 October 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (61) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Belmont House.
Meet the Team (1)

As a registered nurse with 10 years of experience in the care industry, my responsibilities include overseeing clinical care delivery, ensuring compliance with healthcare standards, and supporting both our residents and team in achieving the highest quality of care.
What brings me joy is the ability to make a meaningful difference in people’s lives, no matter how small. Seeing residents achieve their goals, whether it’s regaining independence or simply finding moments of happiness, is incredibly rewarding. Knowing that our team plays a part in their journey is priceless and fuels my passion for this work every day.
To me, ‘Care from the Heart’ means providing care that goes beyond the technical aspects of the role. It’s about empathy, compassion, and truly understanding the needs of each individual. It’s treating residents as if they were family, ensuring their dignity, comfort, and happiness are always at the forefront of everything we do.
I believe my impact lies in fostering a culture of compassion and teamwork. By leading by example and supporting my colleagues, I aim to elevate the standard of care we provide. In the future, I would like to further develop initiatives that strengthen team collaboration, ensuring our home remains a place where everyone thrives.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belmont House to verify any information. View our terms and conditions. Belmont House has an Enhanced Service -more info.