Belmont House

The staff treat my mother as if she was their own mother/grandmother. They are caring and despite some of her outbursts due to her dementia, they treat her with respect and dignity. She has been there over a year now and despite her rocky start (constantly telling us she wanted to go home - not realising this was now home) has settled in with the help of the staff. She has her hair done once a week in the in-house hairdressers and the activities coordinator ensures she has her nails filed and painted regularly - all things that she used to do before dementia took hold - this grounds her and is familiar. The staff know all the residents and regular relative visitors by name and we are always welcomed with open arms and offered a cup of tea to take with our loved ones when we visit no matter how busy they are. These little gestures make all the difference. Our family are extremely happy and secure in the knowledge that our mother is well looked after and in the loving, caring place.

A wonderful experince. She was only with you for a few weeks, but the care and attention were brilliant. Attentive staff, great food and professional, personal care. Thank you for ensuring her last few weeks were with dignity and without worry.

Celebrating Philippine Independence Day at Belmont House on Friday 10th June. It was a fantastic afternoon - amazing food and entertainment. The event was well organized, and the staff made guests feel really welcome. My mother enjoyed the day and sang along to a couple of songs. As guests, we really appreciated the efforts made, particularly having a special guest.

Very kind staff. Some activities would be welcomed, also a fiddly tv control.

Thank you Belmont House

My friend has always lived in her own home, so like many, it was a big change. The staff, however, are fantastic and really get to know the residents, their likes, dislikes and she soon settled in. You get the feeling that with the staff it is not just a job, they really care and want to help the residents feel at home. They are so attentive and caring. They also appear to work as a good team, which makes for a great atmosphere. The home, rooms, gardens are great. Full marks Belmont!

When my mother-in-law went into Belmont House she was very frail and didn't want to interact with anyone. Thanks to the exceptional care provided within a very short time she was a different person. Attending every activity, eating in the lounge, something she swore she would not do! she was there for four and a half years.

Since my friend of 50 years moved into Belmont House she has been the happiest I have seen since her diagnosis. All the staff are very attentive and kind they are so lovely to her. All her medical needs are dealt with and I am kept up to date. It is such a relief for me to know. I am impressed with the importance the manager and staff put on safety, particularly Coronavirus. Although it can seem there are a lot of rules when visiting, it is better that they care about keeping residents and staff safe. Their attention to safety is to be applauded. The staff work well together and step in where needed. Even the manager will help out it is so good to see.

The experience from start to finish was great. My mum felt very at home, the care was great and she enjoyed the food. The team at Belmont House couldn't do enough to make her comfortable. My mum was the happiest I have seen her for the past couple of years in the short time she was at Belmont House which gives me great comfort.

Sadly our mum died in May 2021 having been a permanent resident at Belmont House for three and a half years. She specifically chose to move there having spent two temporary spells there following surgery. This extract from her eulogy says it all. "As her mobility declined, our mum decided that it was time to make a permanent move ... to Belmont House. She didn’t just go into a home – she made Belmont House her home – and the staff there made sure it was her home. She found a whole new group of friends in the manager and his brilliant team". My sister and I are so grateful to everyone at Belmont House for everything they did to support our mum, especially over the past very difficult 18 months. Their care in her final few weeks was outstanding and we will miss them all.

We have no complaints. A big thank you to all the staff and management.

My mother has been a resident at Belmont House for 3 and a half years, during which time she has considered it home and the staff her extended family. She passed away last week and my review relates particularly to that. The last 3 weeks of her life were filled with care, love and compassion by the whole team. I cannot praise the manager and his staff enough. They really went above and beyond to ensure she had the kind of death we all would love to have. Thank you all so much, we will miss you.

My mum was admitted to Belmont House in January 2021 in lockdown. This was a very difficult but necessary decision for her welfare and safety. All the staff at Belmont House made us feel very welcome and over the last 3 months, she is now happier, healthier, and more like she used to be. They have worked with us both to achieve this, so pleased.

I would have no hesitation in recommending Belmont House for anyone looking for a residential nursing home or for a period of respite care.

The family would like to thank every member of staff for all you do.

I found the home and the palliative care my husband received for six weeks of a very high standard. The staff, professional, caring and kind, their aim to give comfort, dignity and privacy was at the forefront at all times. I felt at ease in between visiting that my husband felt comfortable, and all his needs were met constantly. All the staff are outstanding human beings!

Best wishes from all the family.

My mum has been a resident at Belmont for 18-months now, the staff I have met there on visits are all genuinely caring. I am in aware of the challenges they all face during these difficult Covid times this year. They are doing their very best to help residents and families continue to feel safely connected. Thank you so much.

I found it so difficult finding suitable care for my wife. The staff at Belmont House are very kind and caring, and I am confident that she is now in the best place. She enjoys the food and the company of others, in pleasant clean and comfortable surroundings with activities and entertainment provided on a daily basis.

My mother recently passed away at Belmont House. The care, attention, love, and commitment that all the staff at Belmont showed my Mother was amazing. She loved her time at Belmont and we cannot thank all concerned enough for her care. Thank you Belmont House.