Belmont House Nursing Home

75 Worcester Road, Sutton SM2 6ND
Review Us
9.9 136 Reviews
  • Belmont House Nursing Home, Sutton
The home is conveniently located in a quiet residential area of the ancient parish of Sutton, offering the highest standards of residential, nursing and dementia care on a permanent and short stay basis.

The home has been designed around the needs of its residents, they can benefit from first class accommodation, with a range of communal areas for socialising and activities. State-of-the-art facilities include a bistro area, private dining room, cinema, hair salon, quiet lounges and activity rooms. All bedrooms are en suite, and residents are encouraged to bring important personal possessions to help make their rooms their own.

An active life is a happier and more fulfilling life. Key members of the care team work with each resident to ensure everyone has an opportunity to participate in activities that have real meaning for them. Residents are encouraged to maintain hobbies and interests and also try new experiences as and when they wish.

Mealtimes at Belmont House are vibrant social occasions, providing delicious, local, nourishing food to enrich residents' taste buds as well as providing all their dietary requirements.

Show Belmont House Nursing Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required. Nursing
fees include Local Authority nursing contributions (Funded Nursing Contribution) if applicable.


Fee rates are also determined by the size and aspect of the room and the duration of the stay (short stay/respite or permanent). Fees are payable monthly in advance.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Arthur Tanare (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (58)

Belmont House Nursing Home Reviews (136)

Total of 136, showing 101-120
9.9

Belmont House Nursing Home has a Review Score of 9.9 (9.914) out of 10, based on 22 reviews in the last 2 years. Over all time Belmont House Nursing Home has 136 reviews.

Overall Experience

  • 120
  • 13
  • 1
  • 1
  • 0

Date Published

136
10
12
22
114

Review from Mandy H (Daughter of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad is at Belmont receiving palliative care.
As this is his birthday we booked the private dining room to have a family meal which was very nice.
The dining room had been decorated by staff and the food was great and our hostess was lovely and friendly.
We are very grateful for everyone's efforts
to make dad's birthday a special occasion.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine W (Niece of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt, who has moderate dementia, has been a resident here for nearly 2 years. There have been huge improvements in all aspects of care over this period and I am now extremely happy with the service provided. She is well looked after and treated with kindness and respect. The staff get good training
and are sympathetic and understanding with the needs of the residents. Management and staff are responsive to concerns and preferences. My aunt always tells me how happy she is here. And one more thing - they throw great parties.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C P (Sister-in-law of Resident) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Belmont House friendly with helpful staff and extremely good facilities.
A pleasure to visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine L (Daughter of Resident) published on 30 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At the beginning of this year, following a fall in his home, my 94-year-old father was admitted to hospital where it was discovered he had an aggressive cancer and had about 3 months to live. Dad made the decision that it was time "to be looked after". Belmont House was the last of three nursing homes
that my husband and I looked at on behalf of Dad, and we immediately knew this would be the best one for him. Dad then spent a very happy seven weeks at the home before he sadly died. The staff were so wonderful - friendly, kind, caring and loving not only towards Dad but to us, his family. He had a beautiful room which overlooked the lovely garden. He was encouraged to have his meals in the restaurant - there is one on each of the three floors - where the food was delicious and appetising. Every day we visited, we were offered tea and home-made cakes and were made welcome. I cannot speak more highly of Belmont House and would have no hesitation in recommending it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorraine P (Daughter of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has just moved into Belmont House and everything is great. Mum has dementia and the staff treat her with care, kindness and a full understanding of her disease. The food is lovely and always presented well and the staff take time with all the patients to make sure they eat.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P O (Friend of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend who was a new resident and found the people who worked in the care home all very welcoming and pleasant. My friend was having her hair done and we waited in the reception area where we were offered tea and coffee and delicious cake. The home was clean and modern and my friend is
very happy there. I look forward to seeing more of the home on my next visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kenneth M (Son of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had a bad experience with care homes when my father was placed into one supposedly offering end of life care, in which he later died. I was determined that my mother would not suffer the same fate, so my wife and I spent many weekends visiting care homes and by also speaking to both guests and staff.
I chose the best establishment I could find Belmont House, 75 Worcester Road, Sutton SM2 6ND. I can now say that my mother has improved both cognitively and physically to a remarkable level. The management and staff are superb and really excel in all parts of the care process. They gave me my mum back!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C A (Friend of Resident) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This has to be the best care home I have ever seen and I have seen a few over the years of work. My friend is well taken care of and is truly a different person now they have totally restored her dignity. This home is the best for motivation, activity and nursing care. It is like a big family of client
and staff as well as visitors.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V B (Wife of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has spent his last weeks in this lovely nursing home.


Nothing was too much trouble to make his last days comfortable, even ordering a larger bed.


Food was always enjoyable with plenty of different menus.


The manager had a room available for me for the last days of his life.


I

would recommend this nursing home to everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T H (Son of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment our family interacted with Belmont House, they could not have been more helpful and more supportive. The nursing staff were amazing and the management did whatever they could to help. The carers tried so hard to help and went out of their way to accommodate too.


Excellent all round!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine B (Sister of Resident) published on 16 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother spent the last 6 weeks of his life in Belmont House. The room was lovely and the staff were very warm and caring. His pain medication was very well monitored and any help he needed was always available very quickly. More importantly, he was always treated with the utmost respect and both
he and his visitors warmly treated. It is always a very difficult time, but we were very impressed with the whole team and the lengths they went to to ensure more able residents had interesting activities to enjoy on a regular basis.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary M (Daughter of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 96-year-old mother spent the last 6 weeks of her life in Belmont House where the care was exemplary. The staff not only looked after her but were painstaking in their care and concern for us, her family. We were made welcome at any time of day or night and they did all they could to make our mother's
last few weeks as comfortable as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan B (Daughter of Resident) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Belmont House from the day it opened to August 2017.
She was suffering from Parkinson's.
The home was excellent.
Food - excellent and the care was above excellent. Always made me feel very welcome as well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Daisy W (Brother of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend several times in the last 3 months and the staff have always been vigilant to her needs and demands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joyce W (Resident) assisted by family/friend published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chose this home for its location, comfort and facilities when recovering from an operation. The staff were so helpful and friendly to me and my family and friends, nothing is too much trouble.
Would use again if required.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M T (Friend of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 0.0 out of 5

Delightful home (+coffee) whilst my friend finished her lunch. Beautiful new home - building up numbers. Friend treated with dignity and courtesy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth V (Daughter of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am visiting my father from Australia. I am very impressed with the nursing home and the staff and the care my father is being given.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacquie R (Daughter of Resident) published on 23 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

When I asked about my father's sleep pattern, activities or anything else, the favourite response was "I don't know I have just come on shift". No one even noticed my father's feet had swollen to at least twice the size! They insisted that because he was a respite client they could not call their on-call
doctor. My father gained weight and despite asking everyone I met not to let him keep eating (as he has dementia he forgets) they continued to give him cake biscuits and orange juice - A lot of the time the two staff they had on my father's landing were dealing with other clients and my father could not remember where his room was and didn't know where there was a loo, therefore, he had several accidents. The first time one member of staff said loudly and in front of other people "he has had an accident, that's what that smell is". I feel most of the staff do not have a caring background and if they do they need to change their career. Absolutely no stimulation whatever.

Reply from Kay Wainwright, Home Manager at Belmont House Nursing Home

We are sorry you were not happy with your father’s recent respite stay at Belmont House. The health and well being of all our residents is our absolute priority and our staff have continued training in order to provide this. Please feel free to contact the home manager if you wish to discuss any of the points raised in more detail.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patrick F (Friend of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Attentive staff with good facilities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P W (Friend of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my old friend at Belmont House and was pleasantly surprised to find her happily in first class accommodation more which is more like a luxury hotel than a care home. So much thought and care have gone into the needs of all the residents (too many to list here) one needs to it for oneself.
I don't know the financial details but if I could afford it, I would love to find a place like that should the need ever arise. The staff, in particular, deserve every praise for their care and attention.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.914)

Overview of Review Score

The Review Score of 9.9 (9.914) out of 10 for Belmont House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.914 for Belmont House Nursing Home is calculated as follows: ( (235 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 256 Ratings = 4.914

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belmont House Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (3)

Meet the Team (5)

Arthur

Arthur Tanare

Job Title: Home Manager

As the Home Manager, I have a qualified nursing background from the Philippines. I ensure the effective delivery of highly holistic person-centred care in a safe environment. I lead by example, creating a culture of continuous learning and development and the team is encouraged and valued ensuring all aspects of care can be maintained to the highest standards.


I enjoy all aspects of my job, although there are many challenges on a day-to-day basis, working with a team that provides high standards of person-centred care to residents to ensure they have a fulfilled, engaged and happy environment to live in always makes me happy.


I have been working in the care industry all my working life starting as a Psychiatric Nurse for 5 years and A&E Nurse for almost 3 years. I worked as a General Nurse for 2 years, working my way up to Senior Nurse. I began work in care homes as Head of Care before quickly becoming a Deputy Manager and then being promoted to Home Manager and then Senior Home Manager.


I have been involved in the commissioning of a new home and understand the challenges that can be encountered. I enjoy the day-to-day challenges of running a care home, working with many professionals, internally and externally and building those relationships with and for Belmont House. I continue to learn and develop and no day is ever the same which makes everything so worthwhile.


My experience and passion for the role I perform is to lead by example, ensuring the home follows all policies and procedures to provide a highly skilled team to enhance the residents' lives so they have the most fulfilled life they can have with a leader who is driven to outstanding care.

Mary

Mary

Job Title: Deputy Manager

Belmont House is a special place filled with warmth, compassion, and a true sense of community. Watching our residents thrive and knowing we’re making a difference is what makes this role so rewarding. Together, we create an environment where every day is meaningful and every moment is cherished.

Elize

Elize

Job Title: Wellbeing Coordinator

Every resident has their own unique story and it’s my mission to honor those stories by creating opportunities for them to thrive, feel valued, and be a part of a warm and vibrant community. Belmont House is a place where friendships flourish, laughter echoes, and life is celebrated every single day.

Sandra

Sandra

Job Title: Administrator

From managing important details to assisting with daily operations, I approach each task with care, dedication, and the knowledge that every effort contributes to making Belmont House a true home. It brings me joy to see our residents happy, families reassured, and our staff empowered to deliver exceptional care.

Doris

Doris

Job Title: Head Chef

Our residents are at the heart of everything we do, and it’s my privilege to bring smiles to their faces every day. Whether it’s recreating a cherished family recipe, celebrating special occasions with festive menus, or simply ensuring each plate is as flavourful as it is nutritious.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belmont House Nursing Home to verify any information. View our terms and conditions. Belmont House Nursing Home has an Enhanced Service - more info.