Belmont House Nursing Home

75 Worcester Road, Sutton SM2 6ND
Review Us
9.9 155 Reviews
  • Belmont House Nursing Home, Sutton
Belmont House is a warm, welcoming care home in Sutton. The team provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Located a quiet residential location, residents can enjoy quality facilities including a café, cinema room and hair salon. Each bedroom is tastefully decorated, and outside there is a beautiful, landscaped garden, perfect relaxing with loved ones.

The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. There is always something to look forward to with a schedule of regular activities, events and outings in the home’s minibus.
Show Belmont House Nursing Home on the Map

Care Provided by Belmont House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2025
  • Self-Funded Residential Dementia Care: from £2025
  • Self-Funded Nursing Care: from £2275
  • Self-Funded Nursing Dementia Care: from £2275
  • RESPITE Self-Funded Residential Care: from £2175
  • RESPITE Self-Funded Residential Dementia Care: from £2175
  • RESPITE Self-Funded Nursing Care: from £2275
  • RESPITE Self-Funded Nursing Dementia Care: from £2275

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Belmont House Nursing Home for full pricing details and T&Cs.

Contact Belmont House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Belmont House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Maria Stancu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (58)

Belmont House Nursing Home Reviews (155)

9.9

Belmont House Nursing Home has a Review Score of 9.9 (9.875) out of 10, based on 35 reviews in the last 2 years.
Over all time Belmont House Nursing Home has 155 reviews.

Overall Experience
  • 137
  • 15
  • 1
  • 1
  • 0
Date Published
  • 155
  • 13
  • 25
  • 35
  • 120
Reviewer Connection to Belmont House Nursing Home
  • 48
  • 23
  • 20
  • 8
  • 8
  • 7
  • 6
  • 4
  • 4
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 155, showing 121-140
Review from Catherine W (Niece of Resident) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt, who has moderate dementia, has been a resident here for nearly 2 years. There have been huge improvements in all aspects of care over this period and I am now extremely happy with the service provided. She is well looked after and treated with kindness and respect. The staff get good training
and are sympathetic and understanding with the needs of the residents. Management and staff are responsive to concerns and preferences. My aunt always tells me how happy she is here. And one more thing - they throw great parties.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C P (Sister-in-law of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found Belmont House friendly with helpful staff and extremely good facilities.
A pleasure to visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine L (Daughter of Resident) published on 30 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
At the beginning of this year, following a fall in his home, my 94-year-old father was admitted to hospital where it was discovered he had an aggressive cancer and had about 3 months to live. Dad made the decision that it was time "to be looked after". Belmont House was the last of three nursing homes
that my husband and I looked at on behalf of Dad, and we immediately knew this would be the best one for him. Dad then spent a very happy seven weeks at the home before he sadly died. The staff were so wonderful - friendly, kind, caring and loving not only towards Dad but to us, his family. He had a beautiful room which overlooked the lovely garden. He was encouraged to have his meals in the restaurant - there is one on each of the three floors - where the food was delicious and appetising. Every day we visited, we were offered tea and home-made cakes and were made welcome. I cannot speak more highly of Belmont House and would have no hesitation in recommending it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorraine P (Daughter of Resident) published on 8 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has just moved into Belmont House and everything is great. Mum has dementia and the staff treat her with care, kindness and a full understanding of her disease. The food is lovely and always presented well and the staff take time with all the patients to make sure they eat.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P O (Friend of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend who was a new resident and found the people who worked in the care home all very welcoming and pleasant. My friend was having her hair done and we waited in the reception area where we were offered tea and coffee and delicious cake. The home was clean and modern and my friend is
very happy there. I look forward to seeing more of the home on my next visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kenneth M (Son of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had a bad experience with care homes when my father was placed into one supposedly offering end of life care, in which he later died. I was determined that my mother would not suffer the same fate, so my wife and I spent many weekends visiting care homes and by also speaking to both guests and staff.
I chose the best establishment I could find Belmont House, 75 Worcester Road, Sutton SM2 6ND. I can now say that my mother has improved both cognitively and physically to a remarkable level. The management and staff are superb and really excel in all parts of the care process. They gave me my mum back!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C A (Friend of Resident) published on 9 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has to be the best care home I have ever seen and I have seen a few over the years of work. My friend is well taken care of and is truly a different person now they have totally restored her dignity. This home is the best for motivation, activity and nursing care. It is like a big family of client
and staff as well as visitors.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V B (Wife of Resident) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has spent his last weeks in this lovely nursing home.


Nothing was too much trouble to make his last days comfortable, even ordering a larger bed.


Food was always enjoyable with plenty of different menus.


The manager had a room available for me for the last days of his life.


I

would recommend this nursing home to everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T H (Son of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment our family interacted with Belmont House, they could not have been more helpful and more supportive. The nursing staff were amazing and the management did whatever they could to help. The carers tried so hard to help and went out of their way to accommodate too.


Excellent all round!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine B (Sister of Resident) published on 16 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother spent the last 6 weeks of his life in Belmont House. The room was lovely and the staff were very warm and caring. His pain medication was very well monitored and any help he needed was always available very quickly. More importantly, he was always treated with the utmost respect and both
he and his visitors warmly treated. It is always a very difficult time, but we were very impressed with the whole team and the lengths they went to to ensure more able residents had interesting activities to enjoy on a regular basis.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary M (Daughter of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 96-year-old mother spent the last 6 weeks of her life in Belmont House where the care was exemplary. The staff not only looked after her but were painstaking in their care and concern for us, her family. We were made welcome at any time of day or night and they did all they could to make our mother's
last few weeks as comfortable as possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan B (Daughter of Resident) published on 21 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in Belmont House from the day it opened to August 2017.
She was suffering from Parkinson's.
The home was excellent.
Food - excellent and the care was above excellent. Always made me feel very welcome as well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Daisy W (Brother of Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my friend several times in the last 3 months and the staff have always been vigilant to her needs and demands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joyce W (Resident) assisted by family/friend published on 15 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Chose this home for its location, comfort and facilities when recovering from an operation. The staff were so helpful and friendly to me and my family and friends, nothing is too much trouble.
Would use again if required.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M T (Friend of Resident) published on 9 June 2017 Submitted via Postal Card • Report
Overall Experience 0 out of 5
Delightful home (+coffee) whilst my friend finished her lunch. Beautiful new home - building up numbers. Friend treated with dignity and courtesy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth V (Daughter of Resident) published on 2 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am visiting my father from Australia. I am very impressed with the nursing home and the staff and the care my father is being given.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacquie R (Daughter of Resident) published on 23 May 2017 Submitted via Website • Report
Overall Experience 2.0 out of 5
When I asked about my father's sleep pattern, activities or anything else, the favourite response was "I don't know I have just come on shift". No one even noticed my father's feet had swollen to at least twice the size! They insisted that because he was a respite client they could not call their on-call
doctor. My father gained weight and despite asking everyone I met not to let him keep eating (as he has dementia he forgets) they continued to give him cake biscuits and orange juice - A lot of the time the two staff they had on my father's landing were dealing with other clients and my father could not remember where his room was and didn't know where there was a loo, therefore, he had several accidents. The first time one member of staff said loudly and in front of other people "he has had an accident, that's what that smell is". I feel most of the staff do not have a caring background and if they do they need to change their career. Absolutely no stimulation whatever.
Reply from Kay Wainwright, Home Manager at Belmont House Nursing HomeWe are sorry you were not happy with your father’s recent respite stay at Belmont House. The health and well being of all our residents is our absolute priority and our staff have continued training in order to provide this. Please feel free to contact the home manager if you wish to discuss any of the points raised in more detail.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patrick F (Friend of Resident) published on 25 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Attentive staff with good facilities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P W (Friend of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my old friend at Belmont House and was pleasantly surprised to find her happily in first class accommodation more which is more like a luxury hotel than a care home. So much thought and care have gone into the needs of all the residents (too many to list here) one needs to it for oneself.
I don't know the financial details but if I could afford it, I would love to find a place like that should the need ever arise. The staff, in particular, deserve every praise for their care and attention.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M F (Cousin of Resident) published on 2 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and caring. They always seem happy and interact well with the residents. The rooms are very comfortable and always kept clean. The food is very good and well presented. All the residents seem happy and content.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Belmont House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Belmont House Nursing Home is calculated as follows: ( (362 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 408 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belmont House Nursing Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (111)

Meet the Team (1)

No image found

Maria Stancu

Job Title: Home Manager

As a registered nurse with 10 years of experience in the care industry, my responsibilities include overseeing clinical care delivery, ensuring compliance with healthcare standards, and supporting both our residents and team in achieving the highest quality of care.


What brings me joy is the ability to make a meaningful difference in people’s lives, no matter how small. Seeing residents achieve their goals, whether it’s regaining independence or simply finding moments of happiness, is incredibly rewarding. Knowing that our team plays a part in their journey is priceless and fuels my passion for this work every day.


To me, ‘Care from the Heart’ means providing care that goes beyond the technical aspects of the role. It’s about empathy, compassion, and truly understanding the needs of each individual. It’s treating residents as if they were family, ensuring their dignity, comfort, and happiness are always at the forefront of everything we do.


I believe my impact lies in fostering a culture of compassion and teamwork. By leading by example and supporting my colleagues, I aim to elevate the standard of care we provide. In the future, I would like to further develop initiatives that strengthen team collaboration, ensuring our home remains a place where everyone thrives. 

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belmont House Nursing Home to verify any information. View our terms and conditions. Belmont House Nursing Home has an Enhanced Service - more info.