This nursing home is exceptional.Natalie M(Daughter of Resident/Service User)
This nursing home is exceptional.Natalie M(Daughter of Resident/Service User)
Belmont House is a warm, welcoming care home in Sutton. The team provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Located a quiet residential location, residents can enjoy quality facilities including a café, cinema room and hair salon. Each bedroom is tastefully decorated, and outside there is a beautiful, landscaped garden, perfect relaxing with loved ones....
Belmont House is a warm, welcoming care home in Sutton. The team provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Located a quiet residential location, residents can enjoy quality facilities including a café, cinema room and hair salon. Each bedroom is tastefully decorated, and outside there is a beautiful, landscaped garden, perfect relaxing with loved ones.
The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. There is always something to look forward to with a schedule of regular activities, events and outings in the home’s minibus.
Contact Belmont House to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Belmont House for full pricing details and T&Cs.
Belmont House has a Review Score of 9.8 (9.828) out of 10, based on 37 reviews in the last 2 years.
Over all time Belmont House has 162 reviews.
Would use again if required.
Would use again if required.
Delightful home (+coffee) whilst my friend finished her lunch. Beautiful new home - building up numbers. Friend treated with dignity and courtesy.
Delightful home (+coffee) whilst my friend finished her lunch. Beautiful new home - building up numbers. Friend treated with dignity and courtesy.
I am visiting my father from Australia. I am very impressed with the nursing home and the staff and the care my father is being given.
I am visiting my father from Australia. I am very impressed with the nursing home and the staff and the care my father is being given.
When I asked about my father's sleep pattern, activities or anything else, the favourite response was "I don't know I have just come on shift". No one even noticed my father's feet had swollen to at least twice the size! They insisted that because he was a respite client they could not call their...
When I asked about my father's sleep pattern, activities or anything else, the favourite response was "I don't know I have just come on shift". No one even noticed my father's feet had swollen to at least twice the size! They insisted that because he was a respite client they could not call their on-call doctor. My father gained weight and despite asking everyone I met not to let him keep eating (as he has dementia he forgets) they continued to give him cake biscuits and orange juice - A lot of the time the two staff they had on my father's landing were dealing with other clients and my father could not remember where his room was and didn't know where there was a loo, therefore, he had several accidents. The first time one member of staff said loudly and in front of other people "he has had an accident, that's what that smell is". I feel most of the staff do not have a caring background and if they do they need to change their career. Absolutely no stimulation whatever.
We are sorry you were not happy with your father’s recent respite stay at Belmont House. The health and well being of all our residents is our absolute priority and our staff have continued training in order to provide this. Please feel free to contact the home manager if you wish to discuss any of the points raised in more detail.
Attentive staff with good facilities.
Attentive staff with good facilities.
I visited my old friend at Belmont House and was pleasantly surprised to find her happily in first class accommodation more which is more like a luxury hotel than a care home. So much thought and care have gone into the needs of all the residents (too many to list here) one needs to it for oneself....
I visited my old friend at Belmont House and was pleasantly surprised to find her happily in first class accommodation more which is more like a luxury hotel than a care home. So much thought and care have gone into the needs of all the residents (too many to list here) one needs to it for oneself. I don't know the financial details but if I could afford it, I would love to find a place like that should the need ever arise. The staff, in particular, deserve every praise for their care and attention.
The staff are very helpful and caring. They always seem happy and interact well with the residents. The rooms are very comfortable and always kept clean. The food is very good and well presented. All the residents seem happy and content.
The staff are very helpful and caring. They always seem happy and interact well with the residents. The rooms are very comfortable and always kept clean. The food is very good and well presented. All the residents seem happy and content.
Following her admission in August 2016 and despite a short spell in hospital, my 102-year-old mother has prospered thanks to the care and support of the nursing and other staff at the home. I visit care homes as part of my work and I feel Belmont House is among the best.
Following her admission in August 2016 and despite a short spell in hospital, my 102-year-old mother has prospered thanks to the care and support of the nursing and other staff at the home. I visit care homes as part of my work and I feel Belmont House is among the best.
The receptionist, all carers and staff are exceptionally friendly. The home is really clean and tidy. Meals are excellent.
The receptionist, all carers and staff are exceptionally friendly. The home is really clean and tidy. Meals are excellent.
Since I arrived as the No1 resident, things have improved, various grumbles have been sorted and being seen to, only the catering could be better but is getting there. Management and staff always helpful and polite. I am very happy here since the day I arrived with my husband.
Since I arrived as the No1 resident, things have improved, various grumbles have been sorted and being seen to, only the catering could be better but is getting there. Management and staff always helpful and polite. I am very happy here since the day I arrived with my husband.
We really appreciate your feedback. At Belmont House we pride ourselves on providing outstanding choices and quality produce when creating a healthy and varied menu, meeting the needs of every resident’s individual dietary requirements, we hold monthly meetings with the chef to ensure we...
We really appreciate your feedback. At Belmont House we pride ourselves on providing outstanding choices and quality produce when creating a healthy and varied menu, meeting the needs of every resident’s individual dietary requirements, we hold monthly meetings with the chef to ensure we continually meet these standards. We always welcome the opportunity to review and improve upon what we offer and hope you will share your thoughts with us in the home.
Good standard of furniture and fittings.
Good standard of furniture and fittings.
First time visiting my uncle who has been in the home for 3 weeks, very impressed with the facilities and cleanliness of the home. The staff were very helpful. It was like coming into a hotel. My uncle appears to be happy and has settled in well. As a nurse myself I am very impressed.
First time visiting my uncle who has been in the home for 3 weeks, very impressed with the facilities and cleanliness of the home. The staff were very helpful. It was like coming into a hotel. My uncle appears to be happy and has settled in well. As a nurse myself I am very impressed.
Personnel were polite and helpful, rooms well equipped and airy. Food tasty and diverse.
Personnel were polite and helpful, rooms well equipped and airy. Food tasty and diverse.
Very nice décor, calm and peaceful. Rooms well decorated and clean. Pleasant atmosphere with polite and caring staff.
Very nice décor, calm and peaceful. Rooms well decorated and clean. Pleasant atmosphere with polite and caring staff.
Generally, the home is good. Day staff are pretty good, nice and cheerful, there is always a bad apple. At night there is one person that is banging the doors when leaving, this is not only mine, you hear others from a distance. Some of them are not very polite, and others make me a hot drink,...
Generally, the home is good. Day staff are pretty good, nice and cheerful, there is always a bad apple. At night there is one person that is banging the doors when leaving, this is not only mine, you hear others from a distance. Some of them are not very polite, and others make me a hot drink, Horlicks or milk which is most welcome.
Thank you for taking the time to review Belmont House. We take great pride in ensuring we deliver safe, high-quality care and facilities. We always take time to understand the needs and interests of our residents and pride ourselves on providing outstanding choices when meeting the needs of every...
Thank you for taking the time to review Belmont House. We take great pride in ensuring we deliver safe, high-quality care and facilities. We always take time to understand the needs and interests of our residents and pride ourselves on providing outstanding choices when meeting the needs of every resident’s individual requirements. The new manager listens to all concerns raised and is working hard to make her team aware of how they are perceived to ensure a happy homely environment. We always welcome the opportunity to review and improve upon what we offer and thank you for sharing your thoughts with us.
Lovely brand new home, staff are very friendly. Grounds look nice, plenty of parking spaces. A really great looking place. Would recommend to anyone looking for a care home.
Lovely brand new home, staff are very friendly. Grounds look nice, plenty of parking spaces. A really great looking place. Would recommend to anyone looking for a care home.
Lovely environment, with welcoming staff. Residents observed to be treated individually and with dignity and respect. Memory boxes outside each resident's bedrooms were a beautiful personal touch.
Lovely environment, with welcoming staff. Residents observed to be treated individually and with dignity and respect. Memory boxes outside each resident's bedrooms were a beautiful personal touch.
First impression - very nice reception area, gardens and grounds, well maintained. Staff very friendly and attentive. Lounge areas very cosy and the food looks very tasty. Rooms well planned out and comfortable.
First impression - very nice reception area, gardens and grounds, well maintained. Staff very friendly and attentive. Lounge areas very cosy and the food looks very tasty. Rooms well planned out and comfortable.
It is very early days as my father only came to Belmont House on 30th December 2016, but we have been very impressed with the standard of facilities, quality of care and general attitude of staff. The staff including the clinical and general managers put themselves out and nothing is too much...
It is very early days as my father only came to Belmont House on 30th December 2016, but we have been very impressed with the standard of facilities, quality of care and general attitude of staff. The staff including the clinical and general managers put themselves out and nothing is too much trouble. We look forward to continuing to build on the relationship already developed.
Fantastic. From the moment you park, you know. Benefiting from a brand new building the staff match the quality of the surroundings. So friendly that my Aunt is already settled after 48 hours. This is such a relief for my parents knowing that they've made the right decision. I can't wait to visit,...
Fantastic. From the moment you park, you know. Benefiting from a brand new building the staff match the quality of the surroundings. So friendly that my Aunt is already settled after 48 hours. This is such a relief for my parents knowing that they've made the right decision. I can't wait to visit, that says it all.
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As a registered nurse with 10 years of experience in the care industry, my responsibilities include overseeing clinical care delivery, ensuring...
As a registered nurse with 10 years of experience in the care industry, my responsibilities include overseeing clinical care delivery, ensuring compliance with healthcare standards, and supporting both our residents and team in achieving the highest quality of care.
What brings me joy is the ability to make a meaningful difference in people’s lives, no matter how small. Seeing residents achieve their goals, whether it’s regaining independence or simply finding moments of happiness, is incredibly rewarding. Knowing that our team plays a part in their journey is priceless and fuels my passion for this work every day.
To me, ‘Care from the Heart’ means providing care that goes beyond the technical aspects of the role. It’s about empathy, compassion, and truly understanding the needs of each individual. It’s treating residents as if they were family, ensuring their dignity, comfort, and happiness are always at the forefront of everything we do.
I believe my impact lies in fostering a culture of compassion and teamwork. By leading by example and supporting my colleagues, I aim to elevate the standard of care we provide. In the future, I would like to further develop initiatives that strengthen team collaboration, ensuring our home remains a place where everyone thrives.
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