Belmont House Nursing Home

75 Worcester Road, Sutton SM2 6ND
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9.9 136 Reviews
  • Belmont House Nursing Home, Sutton
The home is conveniently located in a quiet residential area of the ancient parish of Sutton, offering the highest standards of residential, nursing and dementia care on a permanent and short stay basis.

The home has been designed around the needs of its residents, they can benefit from first class accommodation, with a range of communal areas for socialising and activities. State-of-the-art facilities include a bistro area, private dining room, cinema, hair salon, quiet lounges and activity rooms. All bedrooms are en suite, and residents are encouraged to bring important personal possessions to help make their rooms their own.

An active life is a happier and more fulfilling life. Key members of the care team work with each resident to ensure everyone has an opportunity to participate in activities that have real meaning for them. Residents are encouraged to maintain hobbies and interests and also try new experiences as and when they wish.

Mealtimes at Belmont House are vibrant social occasions, providing delicious, local, nourishing food to enrich residents' taste buds as well as providing all their dietary requirements.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required. Nursing
fees include Local Authority nursing contributions (Funded Nursing Contribution) if applicable.


Fee rates are also determined by the size and aspect of the room and the duration of the stay (short stay/respite or permanent). Fees are payable monthly in advance.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Arthur Tanare (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (58)

Belmont House Nursing Home Reviews (136)

Total of 136, showing 81-100
9.9

Belmont House Nursing Home has a Review Score of 9.9 (9.914) out of 10, based on 22 reviews in the last 2 years. Over all time Belmont House Nursing Home has 136 reviews.

Overall Experience

  • 120
  • 13
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My Mother in Law has been a resident at Belmont House since April 2017. In that time we have seen the staff and management turn the place from poor to good rating, which is somewhat remarkable in my view. My Mother in Law wouldn't come out of her room at the beginning now however I have to go and find
her when I visit. She attends almost every activity. Activities particularly excellent.

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Overall Experience  Overall Experience 5.0 out of 5

My nan has been here since June. It’s a wonderful home with excellent staff, who go above and beyond and always have smiles on their faces. The facilities are amazing and there is always something going on to keep the residents entertained. It really is like a 5-star hotel. I wouldn’t want my Nan to
be cared for anywhere else!

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Overall Experience  Overall Experience 5.0 out of 5

First impressions when you walk in are very friendly and clean. All staff are very pleasant and greet you with a smile. There is always something going on for residents to take part in throughout the weeks. In my opinion, you would struggle to find a better care home. Well done everyone for making my
visits to see my mother enjoyable.

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Overall Experience  Overall Experience 5.0 out of 5

Well looked after, excellent food, good cake and entertainment. Nice friendly carers.

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Overall Experience  Overall Experience 5.0 out of 5

We had a lovely time yesterday at the Christmas lunch. The atmosphere was warm and the staff friendly and caring. The team organising this event had obviously put a great deal of hard work under the leadership of the Manager. I didn't expect my brother to still be there but it is with your expert care
and attention to all his needs that he continues to survive. Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

We came to the Christmas party on Sunday the 16th of December. It was a very enjoyable afternoon - good food, great entertainment, staff worked tirelessly. Brilliant effort.
Most importantly, my mother-in-law loved it - never seen her smile and sing so much!

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Overall Experience  Overall Experience 5.0 out of 5

Very kind and attentive staff.
I was worried about my very independent Grandmother having to go to a care home but I have been very reassured.
The home is lovely and she seems happy.

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Overall Experience  Overall Experience 5.0 out of 5

Well designed new nursing home. Spacious and comfortable. Good size room chosen and with a low window skill, idea for window gazing and a feeling of being in a lovely room, not a cubicle/cell.


Excellent management (manager and deputy), friendly and considerate. Splendid team of carers, smiling and

cheerful. Good meals and choices. Good activities well exceeded our expectations and my mother liked it here notwithstanding only a short stay until her passing.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has really improved in her appearance and demeanour since moving here three weeks ago.
She had been losing weight through not eating properly and had been lonely.
She has now put on some 5lbs and is looking more healthy and happy.
We are very impressed with the care she has received
at Belmont House. Thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

First time in the home today since my mother of 99 arrived here.
Came for a birthday party.
All very well organised, very nice food.
Facilities and room look excellent.
Carpet on bedroom floor might be better if Mother falls.
I used the webcam prior to visiting and the facilities clearly match
up.
Very impressed so far.

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Overall Experience  Overall Experience 5.0 out of 5

My first visit to my grandmother on her 99th birthday - very impressed as soon as I walked in the door.
The food was amazing.
All the staff were fabulous and attentive, nothing was too much for anyone.
The atmosphere was very relaxed and calm.

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Overall Experience  Overall Experience 5.0 out of 5

I thought the service was exceptional! Thank you to all the staff here.

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Overall Experience  Overall Experience 5.0 out of 5

Very good food and services in the function room.

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Overall Experience  Overall Experience 5.0 out of 5

Brilliant service, amazing care.

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Overall Experience  Overall Experience 5.0 out of 5

We came to celebrate our nan's 89th birthday. The function room was beautifully decorated, the food delicious and staff couldn't do enough for us, especially lovely for our mum and uncle (Nana's brother) who were able to enjoy the day with nan rather than doing all the running around. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I want to say a massive thank you to everyone who has helped my mother settle in so quickly! Belmont House is better than a 5* hotel. Mum is cared for with love and understanding. Thank you all at Belmont House!

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Overall Experience  Overall Experience 5.0 out of 5

The venue, room, all the staff without exception, the chef and everyone involved have made the birthday for our mother and grandmother most memorable. The staff could not do enough for all of us. Our mother/grandmother could not stop smiling and enjoying every moment. Well done and thank you to one
and all.

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Overall Experience  Overall Experience 5.0 out of 5

We celebrated my father in law's birthday and the food and service were excellent.
Friendly staff who couldn't do enough to make the family enjoy the whole experience.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Belmont House for 18 months. She has recently passed away but during those months she was treated with much kindness, warmth and understanding as her dementia developed and health declined.
There was a family atmosphere and you were greeted by the lovely receptionist
which made visits easier.
The care my mother received in her last weeks was outstanding and my husband and I also felt cared for.
The staff are wonderful!

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Overall Experience  Overall Experience 5.0 out of 5

The room was really nicely decorated for my grandad's birthday, food and drink was nice and service was great!

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Current Review Score: 9.9 (9.914)

Overview of Review Score

The Review Score of 9.9 (9.914) out of 10 for Belmont House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.914 for Belmont House Nursing Home is calculated as follows: ( (235 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 256 Ratings = 4.914

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belmont House Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (3)

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Meet the Team (5)

Arthur

Arthur Tanare

Job Title: Home Manager

As the Home Manager, I have a qualified nursing background from the Philippines. I ensure the effective delivery of highly holistic person-centred care in a safe environment. I lead by example, creating a culture of continuous learning and development and the team is encouraged and valued ensuring all aspects of care can be maintained to the highest standards.


I enjoy all aspects of my job, although there are many challenges on a day-to-day basis, working with a team that provides high standards of person-centred care to residents to ensure they have a fulfilled, engaged and happy environment to live in always makes me happy.


I have been working in the care industry all my working life starting as a Psychiatric Nurse for 5 years and A&E Nurse for almost 3 years. I worked as a General Nurse for 2 years, working my way up to Senior Nurse. I began work in care homes as Head of Care before quickly becoming a Deputy Manager and then being promoted to Home Manager and then Senior Home Manager.


I have been involved in the commissioning of a new home and understand the challenges that can be encountered. I enjoy the day-to-day challenges of running a care home, working with many professionals, internally and externally and building those relationships with and for Belmont House. I continue to learn and develop and no day is ever the same which makes everything so worthwhile.


My experience and passion for the role I perform is to lead by example, ensuring the home follows all policies and procedures to provide a highly skilled team to enhance the residents' lives so they have the most fulfilled life they can have with a leader who is driven to outstanding care.

Mary

Mary

Job Title: Deputy Manager

Belmont House is a special place filled with warmth, compassion, and a true sense of community. Watching our residents thrive and knowing we’re making a difference is what makes this role so rewarding. Together, we create an environment where every day is meaningful and every moment is cherished.

Elize

Elize

Job Title: Wellbeing Coordinator

Every resident has their own unique story and it’s my mission to honor those stories by creating opportunities for them to thrive, feel valued, and be a part of a warm and vibrant community. Belmont House is a place where friendships flourish, laughter echoes, and life is celebrated every single day.

Sandra

Sandra

Job Title: Administrator

From managing important details to assisting with daily operations, I approach each task with care, dedication, and the knowledge that every effort contributes to making Belmont House a true home. It brings me joy to see our residents happy, families reassured, and our staff empowered to deliver exceptional care.

Doris

Doris

Job Title: Head Chef

Our residents are at the heart of everything we do, and it’s my privilege to bring smiles to their faces every day. Whether it’s recreating a cherished family recipe, celebrating special occasions with festive menus, or simply ensuring each plate is as flavourful as it is nutritious.

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