
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)



The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)



Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.
Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.
The experienced Ferndown team get...
Care Provided by Ferndown Manor
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ferndown Manor for full pricing details and T&Cs.
Contact Ferndown Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Sara Muslin(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Parking
- Parking on-site
Ferndown Manor Reviews (178)
Ferndown Manor has a Review Score of 9.8 (9.769) out of 10, based on 46 reviews in the last 2 years.
Over all time Ferndown Manor has 178 reviews.
Very kindly having my cat who is very elderly.
This home has made Sylvia feel most welcome from the 1st time we arrived. She has said she loves it here and wants to stay permanently.
We thank you dearly for your lovely review. We are delighted that Sylvia has settled so well and that she felt welcomed form her first visit. It means a great deal to us that Sylvia wishes to stay permanently with us. We are very fond of her and her dear cat, Tinkerbell ??. Best wishes and we look forward to seeing you again soon.
Care home Staff were all super helpful from the moment I walked through the front door to visit my nan. Everything was super clean and the birthday cake was delicious!
Thank you again. Best wishes and we look forward to welcoming you back soon.
The Anning team who look after my mum are amazing. I have to thank Jazz and Lucy who have been amazing with me. Giving me the support I have needed to care for my mum in her rehabilitation.
The rest of the Anning team have also been very helpful in caring for my mum - thank you all.
All the staff from reception to the top are always so friendly and helpful which has been much appreciated at this very difficult time.
Anning team will be touched and delighted to hear your really kind feedback. I will ensure that I also pass your...
As a family we could not be more delighted and grateful for the way my wife has been accepted as a resident. All the staff in their various ways have gone out of their way to make her welcome and already she feels very much at home!
Thank you so much for your very kind words, it means so much to all of the team. It is truly a privilege to be able to care for your wife: she is wonderful lady and we are delighted to see her settle so well. We are grateful that you have chosen Ferndown Manor to be part of your family's journey and the trust you have placed in us. Best wishes and we look forward to seeing you soon.
The friendliness of the staff, the lovely environment, and the welcoming ambience. I particularly wanted a care home that felt more like a small hotel with no 'institutional' look and feel. In short it felt right here.
Mum's room is lovely - a good size, quality furniture, warm and welcoming. We were encouraged from day one to bring in pictures and photos which were put up on the wall immediately. On our first day, we had visits from Activities to learn more about mums interests and tell us what was on. The chef even visited to tell us all about the menus and learn of any personal wishes. The food is great quality and varied.
Mum has settled in well. She loves the staff and lights up when she sees them. They are so caring and make all the residents feel special. It's a wonderful care home!
We try to create a 'home from home' feel approach to ensure our residents feel happy, valued and of course feel loved and cared...
Lovely, clean private rooms. Very caring staff that are hands on.
Thank you so much for taking the time to write your review. It's wonderful to hear your feedback. We'll be sure to share your lovely kind words with everyone. Best wishes.
A very welcoming bistro. Staff are very kind and lovely.
Thank you so much for your lovely review. We value your comments enormously and your kind words about our lovely team mean an awful lot. We hope to welcome you back soon.
A lovely light care home in very nice settings with a garden with seating areas. When you arrive the team are very welcoming and extremely helpful. Whilst i was there. There's a great energy about the place very personable
Thank you for your kind review. We are delighted to hear that you found our home welcoming and full of positive energy. Our garden is beautiful and we encourage all our guests and residents to make the most of this lovely wonderful outdoor space. I will be sure to pass your uplifting comments to our team. Best wishes and we hope to welcome you back soon.
From the moment my sister in law entered Ferndown Manor 4 years ago, she has never received anything but the very best of care.
My eternal thanks.
Thank you so much for your heartfelt words—they truly mean the world to us. We feel privileged to have cared for your sister-in-law over the past four years, and your gratitude will mean so much to the whole team. We look forward to seeing you again soon. Best wishes and thank you again.
Staff are always happy and smiling. Nothing is too much trouble. The team are always on hand to help answer any queries that may arise. Mom is offered choices with regard to activities to join in with. She is encouraged to play a full part in day-to-day pursuits. From reception, carers, activity maintenance and management. The whole team are a credit to Care UK.
Thank you so much for your very kind words and for taking the time to write your review. This really does mean a lot to all of the team to hear your very positive feedback. It is a joy and a privilege be able to look after your mum and to have you and your family visit. Best wishes from us all.
Our relatives and us have been welcomed with smiles and offers to help. Our relative has a nice room with her own pictures put up on the walls. So far, everyone is friendly, caring and helpful. Keeping us informed of her health and well being. Always smiling and going above and beyond.
Thank you so much for your positive and uplifting review, it really means a lot. We are so pleased that you relative has her familiar personal comforts which helps makes it feel like home. It is wonderful to hear the team are supporting you and I know they will be so happy to hear your very lovely feedback. Thank you again and we look forward to seeing both again soon. Best wishes.
I have just come home after a respite for two weeks. I have enjoyed some of the daily activities and the laughs with the staff over some of the answers! Every one of the staff are kind and goes the extra mile!!
We cannot thank you enough for your lovely review, it really means a lot and I know the team will be delighted to hear your very kind words. It was an absolute pleasure to have you stay with us and we are looking forward to welcoming you again soon. Best wishes from us all.
Thank you.
Thank you for taking the time to review us, it is truly appreciated. It is always lovely to see you and we look forward to your next visit. Best wishes from us all.
Ferndown Manor is a very caring and compassionate care home. Staff are always considerate and helpful. Facilities are excellent.
Both my parents have been residents, both short term for respite and long term and the staff have been caring and considerate. It gives peace of mind that they will be given the care and attention that they can no longer get at home.
We can't thank you enough for taking the time to write this lovely review. It means so much for our staff who work tirelessly ensuring our residents are cared for and happy and our families too. We are pleased that this gives you peace of mind with the knowledge that your parents are safe and happy. Thank you again for your kind words. Best wishes from us all.
Mum is receiving excellent care in every way. She has lived at Ferndown Manor for just over a month. As a family, we find it a welcoming and happy place. We are reasured that mum has constant care, is safe and can take part in organised activities as she likes. Everything was taken care of as Mum made the move. From our first enquiries, all staff were friendly and offered coffee and cakes in the bistro. It is sometimes busy with residents, staff, visiting children, and even dogs. A lovely vibe. Mum looks so well, taking pride again in herself. She chats with others in the dining room, building new friendships. She has a calm room with plenty of daylight, and has made it her own with her favourite possessions. Mum says she can't fault anything. Good to see her settled.
Thank you so much for your lovely feedback, it really means a great deal to us. We’re so pleased to hear how well your mum has settled in and that she’s happy, enjoying the company, and making the most of everything here at Ferndown Manor. I know mum has made new friends, she looks so happy and...
My mum has been a resident for almost 6 weeks now. The staff made here feel very welcome and she has settled in very well. Mum has found the staff friendly, caring and respectful. She enjoys all the activities and joins in whenever possible. In fact all who visit my mum have been made to feel welcome and the café area has an at home feel about it. The grounds are well kept as are the communal areas and mum has a very nice room. I cannot fault the care she receives here. My family viewed several care homes on mum's behalf before settling on Ferndown Manor, which we ultimately chose because of its overall atmosphere and felt it was the best match for mum's personality.
We can't thank you enough for taking the time to write such a lovely review. We are delighted to hear that your mum has settled so well and that she feels welcomed, cared for and supported by our team. It’s particularly encouraging to know she enjoys the activities and that you and your family feel...
My dear friend Thelma was sent to Ferndown Manor from the palliative care unit in Christchurch, for end of life care. I cannot praise them enough, every single member of staff were 100% caring and friendly also very professional, we really couldn't have asked for anymore. Thelma was very happy there from day one nothing was too much for the staff and they were very welcoming to visitors. I would highly recommend Ferndown Manor for loved ones.
We are honoured to have supported Thelma and to hear that she felt happy and comfortable from day one. Your comments about our...
Staff: Exceptionally helpful and very kind. Very professional in what they did. Their personal care and hygiene was exceptional.
Meals: meals and cakes were of a very high standard.
Minor observation: Wet room shower floor gave impression/feeling a bit slippery.
We are very pleased to hear that you find the premises to be very good and well kept and that you have had a pleasant experience when being greeted into the home. The team always aim to ensure...
I would recommend Ferndown Manor Care Home to anyone.
Thank you for taking the time to review us and for sharing your wonderful feedback. We’re so pleased we could support you during your recovery and help you feel comfortable and cared for. It’s lovely to hear that the team made a positive impression, all of the staff work incredibly hard and they...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Ferndown Manor.
Accreditations
There are no accreditations posted yet for Ferndown Manor.
Meet the Team (1)

I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.
I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.
In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.
Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.
My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.
Frequently Asked Questions about Ferndown Manor
What types of Care is Ferndown Manor registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ferndown Manor have?
There are 75 Single Rooms.
What are the Facilities & Services at Ferndown Manor?
Own Furniture if required, Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ferndown Manor to the centre of Ferndown?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferndown Manor to verify any information. View our terms and conditions. Ferndown Manor has an Enhanced Service -more info.