Oulton Manor

3 Wakefield Road, Oulton, Leeds LS26 8EL
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10 103 Reviews
  • Oulton Manor, Leeds
Oulton Manor is a purpose-built modern care home and is operated by Anchor. The home provides quality care and luxurious facilities within a comfortable and relaxing environment. Oulton Manor welcomes new residents, both on a permanent basis and for shorter stays.

The home has achieved Veteran Friendly Framework (VFF) accreditation and is proud to provide personally tailored care for veterans.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a bar area.

Oulton Manor provides residential dementia care, which is personally tailored to meet the individual needs of customers and enhance their quality of life. It works with customers and their loved ones to create detailed care plans.

This ensures each individual’s health and care needs are continually met. Anchor prides itself on dementia care and provides on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500

Our team at Oulton Manor will be happy to provide more information regarding our fees and what is included.

These prices are only a guideline, please contact Oulton Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lisa Owens (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Oulton Manor directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (77)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (77)

Visiting

  • Visitors are welcome at Oulton Manor as part of daily care home life.

Parking

  • There is on site parking, including disabled spaces.

Oulton Manor Reviews (103)

Total of 103, showing 41-60
10

Oulton Manor has a Review Score of 10 (9.954) out of 10, based on 42 reviews in the last 2 years. Over all time Oulton Manor has 103 reviews.

Overall Experience

  • 89
  • 12
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Date Published

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Review from Mavid E (Respite Resident) published on 1 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Oulton Manor was very pleasant.
I enjoyed my stay and have already booked to revisit in September.

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Review from M T (Niece of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a regular visitor, I am always greeted with a smile and friendly chat. The surroundings are very relaxed and welcoming. My aunt has received the best attention and care, to help her settle and transition from living in her own home.

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Review from C H (Daughter of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed in Oulton Manor in June this year for respite care. The staff were amazing and so caring. The activities were well thought out and stimulating. She really enjoyed the food and variety. The Manor was spotlessly clean with good facilities, and both I and my sister had the peace of mind that
she would be well cared for while we had the break we needed to recharge. I would highly recommend this care home to anyone wanting the best care for their family member.

Reply from Lisa Owens, Home Manager at Oulton Manor

Thank you for your review. I’m pleased that you are happy with the care your mum received whilst here at Oulton Manor. We appreciate your kind comments regarding our team, activities and variety of food choices. We’re pleased you chose Oulton Manor for your mum’s respite. If your mum should stay at Oulton Manor again, we’ll look forward to welcoming her back. We are here to help and support our residents and their loved ones and provide care unique to each individual who lives at Oulton Manor.

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Review from Diane J (Daughter of Resident) published on 23 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, clean dining room/Calverley lounge. Dad like to come in and have coffee made by one gentleman who is always pleasant and can't do enough for you. Also, make the best lattes in Leeds.

Reply from Lisa Owens, Home Manager at Oulton Manor

Thank you for your review. I’m pleased that you are happy with the facilities at Oulton Manor. We appreciate your kind comments regarding our team and the coffee that your dad enjoys – it’s lovely to hear, and we’ll be sure to pass on these comments to the team. We are very pleased that your dad is happy living at Oulton Manor. We are here to help and support our residents and their loved ones and provide care unique to each individual who lives at Oulton Manor.

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Review from Natasha J (Granddaughter of Resident) published on 23 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very welcoming when we visit.
One gentleman makes a lovely Irish coffee and is always happy to serve us with a smile.

Reply from Lisa Owens, Home Manager at Oulton Manor

Thank you for your review. I’m pleased to know that you always receive a warm welcome at Oulton Manor. We appreciate your kind comments regarding our team and the coffee – it’s lovely to hear, and we’ll be sure to pass on these comments to the team. We are very pleased that your grandad is happily living at Oulton Manor. We are here to help and support our residents and their loved ones and provide care unique to each individual who lives at Oulton Manor.

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Review from F S (Daughter of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The respite care my mum is/as received is absolutely amazing. All the staff are truly kind, caring and extremely helpful. This is a great relief to both myself, my family and Mum, knowing she is at Oulton Manor has made a huge difference mentally and physically to us all. Just not having that worry
is much appreciated. Thank you to all the staff members here.

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Review from Nicola B (Daughter of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, support, safety and everything have been outstanding. Every member of staff has been nothing more than caring, polite, happy, friendly and there for my mum every hour of the day. I thank each and every one of you for all you have done to keep Mum happy and healthy for the three months she
has been here in respite. Until I secured her a place in a care home in Northern Irelands, near to my home. Mum had a beautiful room and good food and attend, eg all events the home offered. Mum enjoyed them all. Thank you to everyone. Just need to mention fees in England are 50% higher than in Northern Ireland, so had to make down value for money.

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Review from Alison S (Daughter of Resident) published on 25 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum, who is 91, recently stayed at Oulton Manor for three weeks of respite care.
She has mobility issues but mentally is good for her age.
The care home is very well maintained inside and out and beautifully furnished.
Her room was spacious, modern and kept very clean. She really liked the French
doors as she could see people coming and going.
Some days Mum was overwhelmed by her new surroundings, but the staff were all very caring and reassuring.
Even though Mum wasn’t there long, they really took the trouble to get to know her.
She was encouraged to join in the varied activities and socialise, which she did most days.
She was reluctant to ring her buzzer, but staff continually encouraged her to do this.
Mum enjoyed most of the food.
I miss visiting as I was made so welcome, and Mum says she will return if she needs to in the future.
Thank you to all the wonderful, hard-working staff.

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Review from K N (Niece of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is beautiful, staff are extremely hard-working and caring.
My biggest problem is the food. Both quality and quantity are very poor.
Given the cost of staying at Oulton Manor, it is shameful the food is so bad. This needs addressing and I will observe if any change is made.

Reply from Lisa Owens, Home Manager at Oulton Manor

Thank you for your review. I’m pleased that you are happy with many areas of the care your aunt receives at Oulton Manor. We do have an open-door policy and welcome residents and families to voice their concerns directly to ensure we meet their expectations. We hold a monthly food committee that is advertised in the newsletter and on the activity boards that families are welcome to join. We also have dining room experience communication books for residents to share their views on the meals served at the time, which are reviewed regularly by our chef manager and hospitality manager. Unfortunately, at times, there may be food served that is not to everyone’s taste, but we can discuss this individually with each customer.

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Review from Maria D (Daughter of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking around several care homes in the Leeds area and feeling quite deflated, we visited Oulton Manor. The first impression was warm and welcoming. We were shown round and no one insisted on filing in forms, instead my mum was treated with care and consideration for what she wanted. We felt
valued and listened to. My mum came away feeling wanted and excited about moving on. The past month has been wonderful for her and the care and consideration to making her feel at home, rather than in a home has been fantastic. As a family we are very grateful to all the staff at Oulton Manor.

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Review from C N (Granddaughter of Resident) published on 9 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother stayed at Oulton Manor for some respite following a hip fracture whilst living independently. The home cared for her very well and she enjoyed much-needed R and R for the 4 weeks she stayed there. The staff were friendly and couldn't do enough for her or us as a family. Would recommend
Oulton Manor to all.

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Review from Catherine Y (Daughter of Resident) published on 9 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Oulton Manor since June 22, and I have had nothing but a positive experience. Mum is well cared for, her specific needs are met, and the staff are always willing to go the extra mile. Mum is on the dementia floor, and I am very impressed with the amount and variety of activities that
take place. Making the decision to move Mum into dementia care was hard, but the whole team made us feel confident and happy with our decision. Well done, team Oulton Manor; keep up the fantastic work.

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Review from Daniel R (Grandson of Resident) published on 9 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing; they always make sure my gran is looked after and has everything she needs. Couldn't fault this place at all and would highly recommend this facility to anyone who is thinking about it.

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Review from Tracey P (Respite Resident) published on 9 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who broke her hip and is registered blind, went to Oulton Manor for respite care. The care she received was top-rate. All the staff, from carers and ancillary staff, through to management were always friendly, polite, helpful and, above all, caring. My mother, who is very independent, settled
in really quickly, and it soon felt like home. It has a fantastic atmosphere with the feel of a hotel in the lounge and bar area. The activities they provided were fabulous and enjoyable - Mother loved the debates.
Although we were only there for four weeks, the care we received was amazing - allowing Mother to be both cared for and independent in equal measure.

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Review from L B (Daughter-in-law of Resident) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My review relates to the dementia floor. My Mother in Law lived there for a year. These are some of the concerns I had in that time. A strong smell of urine due to furnishing is difficult to clean. The garden was not secure and dementia residents were not taken to use it. They locked the windows of
my mother in Law's room because she posted tissues/clothes out of them. Her toilet seat was removed because she smeared it. On one occasion I requested to speak to the nurse before for a medical intervention (we have LPA). My request was ignored and not recorded. One visit I had to ask twice for my Mother in Law to be given a drink because she was thirsty when I arrived (trying to get drips out of a cup with her finger). When she was admitted to the hospital (with dehydration and sepsis) the home gave me her clothes in a bin bag (she had an overnight bag in the room). Mother in Law needed three staff to support washing at Oulton Manor because she would lash out. In her current placement, they have seen no challenging behaviour. I wish we had moved her sooner.

Reply from Victoria Towse, Manager at Oulton Manor

We appreciate your feedback regarding Oulton Manor. We are sorry that you have concerns regarding your Mother in Law's care when she lived with us until the beginning of this year. We have previously responded to you regarding these. Sadly your loved ones care needs did change over time, which we discussed with you and involved appropriate health professionals to provide support. Your loved one was moved to nursing care, due to her requirement of needing the support of nursing and specialist care. We are sorry that you felt things could have been done differently but I would like to reassure you at all times we had your Mother in Law's best interests in mind and truly believed we were doing everything we could to provide support.

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Review from Wendy I (Daughter of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had 2 weeks respite in Oulton Manor, he thoroughly enjoyed his stay and when we picked him up to take him home he looked a million dollars, we only wish for his sake he would stay permanently but he is too independent even at 90 years old.
Many thanks to the manager who is the most caring person
not only to my dad but to his family as well. I would also like to mention the carer who looked after my dad she is worth her weight in gold, and my dad has said what a wonderful lady she is caring for all his needs. These are just the people we know but I would like to thank everyone in that home you are all amazing!
Thank you for all you have done. Bless you all.

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Review from M W (Respite Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Enjoyed my stay being well looked after, good food. A lovely staff caring for you.

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Review from Gail C (Daughter of Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care home decisions - what a nightmare! However, from my initial enquiry until admission for my mother. I have nothing bad to say. Every contact has been welcoming, friendly, professional and caring. It's early days but I have no reason to doubt the experience will continue.

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Review from Caroline D (Daughter of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad experienced a very difficult time over Christmas with depression, anxiety and confusion. It became apparent until we managed to steady his mental state he couldn't live alone.
After viewing a number of homes I chose Oulton Manor. From walking in the doors, speaking to the staff, viewing the
facilities I was very impressed. The decor is very tasteful whilst being a relaxing environment. Extremely clean and all the staff members, even though they are busy in these challenging times, stop to chat and are very helpful.
My Dad is making a good recovery and is due to go home soon. This is partly thanks to Oulton Manor and their team. They have truly made a difference and really do care about their residents.
I would have no hesitation in recommending Oulton Manor.

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Review from Caron C (Sister of Resident) published on 28 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we found ourselves at a difficult crossroads in my sisters health needs, the team at Oulton Manor were very helpful. On the initial enquiry, the manager responded to concerns in a sensitive manner whilst providing clear information about the care home and how my sister would be supported. On admission,
other members of staff welcomed my sister with kind words and a friendly manner making every effort to making her feel happy and settled.
The care staff are always willing to take the time to talk about my sister’s care needs and make any changes they feel are possible to support her health and well - being. Rooms are kept very clean and meals are plentiful and varied.

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Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for Oulton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.954 for Oulton Manor is calculated as follows: ( (479 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 501 Ratings = 4.954

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oulton Manor is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 21 Jul 2025

We currently have two vacancies for care. Please contact Oulton Manor directly for more details.

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Awards / Recognitions (10)

Meet the Team (5)

Lisa

Lisa Owens

Job Title: Manager

Joined: 2022

Hi, my name is Lisa and I have worked for Anchor for 15 years but have worked in the health and social care sector for 25 years.


Before becoming the manager at Oulton Manor in December 2022, I worked at Millfield care home in Manchester. During the 14 years I was there, I progressed from team leader to home manager and lead the home successfully for 4 years.


I am very passionate about elderly care and believe everybody deserves quality living. Outside of work, I enjoy spending time hiking, wild swimming and travelling.


I am really looking forward to steering our home forward to achieve its best potential and delivering excellent care to all those who choose to live at Oulton Manor.

Sheridan

Sheridan Beckett

Job Title: Home Administrator

Joined: 2018

I have been an administrator in the care industry for over ten years and have 25 years experience in total in the sector. Oulton Manor is like my second family, I have worked here since September 2018. I am extremely passionate about supporting people living in a residential setting and have a personal interest in Dementia and Alzheimer’s care due to my own family member’s diagnosis. When I am not working I love going on long walks, I enjoy reading and when I really want to let my hair down I love a good dance and sing-song!

Nicola

Nicola Wood

Job Title: Deputy Manager

Joined: 2018

I have worked at Oulton Manor since June 2018. In November 2024 I was appointed as a Deputy Manager working alongside the Home Manager to ensure safe, well-led, effective and responsive care and compliance throughout the home. Caring is a vocation for me and cannot imagine doing anything else. When I am not at work I love spending time with my family; I have two granddaughters whom I adore. To relax I enjoy shopping and holidays abroad.

Susie

Susie Dodd

Job Title: Activities Coordinator

Joined: 2025

Hello I’m Susie, I joined Oulton Manor in January 2025. I am trained in complementary therapies and have had my own business for several years. I’ve always connected really well with the older generation and am passionate about people living well. When I am not working I enjoy spending time with my son and husband; we are a very musical family and go to lots of gigs together.

Martin

Martin Armstrong

Job Title: Hospitality Manager

Joined: 2016

I've worked in the care sector for over 16 years and have been an employee at Oulton Manor for nearly 9 years. I started out as a care assistant working my way to team leader and I am now the hospitality manager. The thing I enjoy the most is spending time with the residents and their relatives. I've even been labelled as "the best bar man in the world" by one of the wonderful people who live here.


Outside of work I enjoy travelling and going to the gym. I am an avid Everton supporter and recently slept out at Goodison Park to raise money and awareness of the homeless.

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