
Thank you for looking after my amazing NanAshleigh S(Granddaughter of Resident/Service User)

The environment is second to none and all the staff there play a big part in creating thatSarah H(Granddaughter of Resident/Service User)

The care my father received during his two years at Oulton Manor has been excellent.Ruth R(Daughter of Resident/Service User)

Thank you for looking after my amazing NanAshleigh S(Granddaughter of Resident/Service User)

The environment is second to none and all the staff there play a big part in creating thatSarah H(Granddaughter of Resident/Service User)

The care my father received during his two years at Oulton Manor has been excellent.Ruth R(Daughter of Resident/Service User)

Oulton Manor is a purpose-built modern care home which provides quality care and luxurious facilities within a comfortable and relaxing environment.
Oulton Manor welcomes new residents, both on a permanent basis and for shorter stays for residential and residential dementia care.
The home has achieved Veteran Friendly Framework (VFF) accreditation and is proud to provide personally tailored care for veterans.
The home is finished to the highest standard and benefits from...
Care Provided by Oulton Manor
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs, size or location of room and other factors. Colleagues at Oulton Manor will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Oulton Manor for full pricing details and T&Cs.
Contact Oulton Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Lisa Owens(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Number of floors: 2
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (77)
Visiting
- Visitors are welcome at Oulton Manor as part of daily care home life.
Parking
- There is on site parking, including disabled spaces.
Oulton Manor Reviews (108)
Oulton Manor has a Review Score of 9.9 (9.936) out of 10, based on 21 reviews in the last 2 years.
Over all time Oulton Manor has 108 reviews.
We visited several care homes and found Oulton Manor in a different League from all the others. All the staff are caring and really do go above and beyond. Any problems they get in touch straight away. My mind is at ease knowing my father is being cared for properly and professionally. The care home is really lovely, and the food is great. Nothing seems to be too much trouble. But it's the staff that make it what it is. Ten out of ten.
He wasn't happy there so my brother and sister-in-law searched for somewhere else and found Oulton Manor. First impressions were very good, and so the decision was taken to move Dad there.
I live in Hampshire so I can't visit as often as my brother, but I have to say I am extremely impressed by the standard of care Dad receives and the quality of the place as a whole.
I can't fault the staff at all. They are so welcoming and caring and nothing is too much trouble.
Dad is now in a safe and happy environment and he is very content to be there and we all know that he is getting the care that he needs.
Staff are kind and friendly towards residents and staff alike. There is a great broad-ranging activity programme which includes inter-generational sessions. The home is very well maintained and the housekeeping service is good. I also understand that the food is good with a wide range of choices.
Where there have been minor issues, these have been responded to well by staff and the management team.
Although the fees are not cheap, the facilities are very good there appears to be a good level of staff available at all times, a good number of whom are very experienced and, by and large, appear very committed and happy in their work.
Overall, I am very happy with the standard of care provided to my mum at Oulton Manor
And am grateful to the staff team for making her feel safe and well cared for in her new home.
My dad has stayed at Oulton Manor for respite on numerous occasions, and he has always enjoyed his stay. We have used other care providers in the past, but Dad has definitely been most comfortable at Oulton Manor and has been the only one he doesn’t mind going back to. The staff are all so lovely, and I know Dad is safe and well looked after. As my dad has dementia, it is lovely that he remembers some of the staff members, so I know they must have left a positive memorable impression on him. Oulton Manor has been brilliant at stepping in at the last minute when I have had to arrange emergency respite. I can’t thank them enough and do not hesitate to recommend them and use them in the future.
Whenever there has been any health issue the response has been caring and efficient, with the family kept updated promptly.
Some of the questions are difficult to answer since no direct experience i.e food and drink.
I enjoyed my stay and have already booked to revisit in September.
As a regular visitor, I am always greeted with a smile and friendly chat. The surroundings are very relaxed and welcoming. My aunt has received the best attention and care, to help her settle and transition from living in her own home.
My mum stayed in Oulton Manor in June this year for respite care. The staff were amazing and so caring. The activities were well thought out and stimulating. She really enjoyed the food and variety. The Manor was spotlessly clean with good facilities, and both I and my sister had the peace of mind that she would be well cared for while we had the break we needed to recharge. I would highly recommend this care home to anyone wanting the best care for their family member.
Thank you for your review. I’m pleased that you are happy with the care your mum received whilst here at Oulton Manor. We appreciate your kind comments regarding our team, activities and variety of food choices. We’re pleased you chose Oulton Manor for your mum’s respite. If your mum should stay at...
Lovely, clean dining room/Calverley lounge. Dad like to come in and have coffee made by one gentleman who is always pleasant and can't do enough for you. Also, make the best lattes in Leeds.
Thank you for your review. I’m pleased that you are happy with the facilities at Oulton Manor. We appreciate your kind comments regarding our team and the coffee that your dad enjoys – it’s lovely to hear, and we’ll be sure to pass on these comments to the team. We are very pleased that your dad is...
One gentleman makes a lovely Irish coffee and is always happy to serve us with a smile.
Thank you for your review. I’m pleased to know that you always receive a warm welcome at Oulton Manor. We appreciate your kind comments regarding our team and the coffee – it’s lovely to hear, and we’ll be sure to pass on these comments to the team. We are very pleased that your grandad is happily...
The respite care my mum is/as received is absolutely amazing. All the staff are truly kind, caring and extremely helpful. This is a great relief to both myself, my family and Mum, knowing she is at Oulton Manor has made a huge difference mentally and physically to us all. Just not having that worry is much appreciated. Thank you to all the staff members here.
The care, support, safety and everything have been outstanding. Every member of staff has been nothing more than caring, polite, happy, friendly and there for my mum every hour of the day. I thank each and every one of you for all you have done to keep Mum happy and healthy for the three months she has been here in respite. Until I secured her a place in a care home in Northern Irelands, near to my home. Mum had a beautiful room and good food and attend, eg all events the home offered. Mum enjoyed them all. Thank you to everyone. Just need to mention fees in England are 50% higher than in Northern Ireland, so had to make down value for money.
She has mobility issues but mentally is good for her age.
The care home is very well maintained inside and out and beautifully furnished.
Her room was spacious, modern and kept very clean. She really liked the French doors as she could see people coming and going.
Some days Mum was overwhelmed by her new surroundings, but the staff were all very caring and reassuring.
Even though Mum wasn’t there long, they really took the trouble to get to know her.
She was encouraged to join in the varied activities and socialise, which she did most days.
She was reluctant to ring her buzzer, but staff continually encouraged her to do this.
Mum enjoyed most of the food.
I miss visiting as I was made so welcome, and Mum says she will return if she needs to in the future.
Thank you to all the wonderful, hard-working staff.
My biggest problem is the food. Both quality and quantity are very poor.
Given the cost of staying at Oulton Manor, it is shameful the food is so bad. This needs addressing and I will observe if any change is made.
Thank you for your review. I’m pleased that you are happy with many areas of the care your aunt receives at Oulton Manor. We do have an open-door policy and welcome residents and families to voice their concerns directly to ensure we meet their expectations. We hold a monthly food committee that is...
After looking around several care homes in the Leeds area and feeling quite deflated, we visited Oulton Manor. The first impression was warm and welcoming. We were shown round and no one insisted on filing in forms, instead my mum was treated with care and consideration for what she wanted. We felt valued and listened to. My mum came away feeling wanted and excited about moving on. The past month has been wonderful for her and the care and consideration to making her feel at home, rather than in a home has been fantastic. As a family we are very grateful to all the staff at Oulton Manor.
My grandmother stayed at Oulton Manor for some respite following a hip fracture whilst living independently. The home cared for her very well and she enjoyed much-needed R and R for the 4 weeks she stayed there. The staff were friendly and couldn't do enough for her or us as a family. Would recommend Oulton Manor to all.
My mum has been in Oulton Manor since June 22, and I have had nothing but a positive experience. Mum is well cared for, her specific needs are met, and the staff are always willing to go the extra mile. Mum is on the dementia floor, and I am very impressed with the amount and variety of activities that take place. Making the decision to move Mum into dementia care was hard, but the whole team made us feel confident and happy with our decision. Well done, team Oulton Manor; keep up the fantastic work.
The staff are amazing; they always make sure my gran is looked after and has everything she needs. Couldn't fault this place at all and would highly recommend this facility to anyone who is thinking about it.
Although we were only there for four weeks, the care we received was amazing - allowing Mother to be both cared for and independent in equal measure.
My review relates to the dementia floor. My Mother in Law lived there for a year. These are some of the concerns I had in that time. A strong smell of urine due to furnishing is difficult to clean. The garden was not secure and dementia residents were not taken to use it. They locked the windows of my mother in Law's room because she posted tissues/clothes out of them. Her toilet seat was removed because she smeared it. On one occasion I requested to speak to the nurse before for a medical intervention (we have LPA). My request was ignored and not recorded. One visit I had to ask twice for my Mother in Law to be given a drink because she was thirsty when I arrived (trying to get drips out of a cup with her finger). When she was admitted to the hospital (with dehydration and sepsis) the home gave me her clothes in a bin bag (she had an overnight bag in the room). Mother in Law needed three staff to support washing at Oulton Manor because she would lash out. In her current placement, they have seen no challenging behaviour. I wish we had moved her sooner.
We appreciate your feedback regarding Oulton Manor. We are sorry that you have concerns regarding your Mother in Law's care when she lived with us until the beginning of this year. We have previously responded to you regarding these. Sadly your loved ones care needs did change over time, which we...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 27 July 2026We currently have two vacancies for care. Please contact Oulton Manor directly for more details.
News (6) & Events (0)
- 12 Jun 2026
Anchor care homes across the North, including Oulton Manor in Oulton are inviting local people to come together and enjoy the football this summer as they host World Cup Socials...
- 16 Mar 2026
Six Anchor care homes have been named among the best in Yorkshire based on reviews from residents, their relatives, and loved ones. The annual Carehome.co.uk awards celebrate excellence in care...
- 10 Mar 2026
Anchor’s Oulton Manor care home in Leeds has been celebrating the 105th birthday of RAF veteran resident Eric Gosnay. In celebration of Eric’s milestone birthday and his history as a...
There are no upcoming events for Oulton Manor.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Oulton Manor
- 30 Jan 2026Recipient: Anchor
- 31 Jan 2025Recipient: Anchor
Meet the Team (6)

Hi, my name is Lisa and I have worked for Anchor for 15 years but have worked in the health and social care sector for 25 years.
Before becoming the manager at Oulton Manor in December 2022, I worked at Millfield care home in Manchester. During the 14 years I was there, I progressed from team leader to home manager and lead the home successfully for 4 years.
I am very passionate about elderly care and believe everybody deserves quality living. Outside of work, I enjoy spending time hiking, wild swimming and travelling.
I am really looking forward to steering our home forward to achieve its best potential and delivering excellent care to all those who choose to live at Oulton Manor.

I have been an administrator in the care industry for over ten years and have 25 years experience in total in the sector. Oulton Manor is like my second family, I have worked here since September 2018. I am extremely passionate about supporting people living in a residential setting and have a personal interest in Dementia and Alzheimer’s care due to my own family member’s diagnosis. When I am not working I love going on long walks, I enjoy reading and when I really want to let my hair down I love a good dance and sing-song!

I have worked at Oulton Manor since June 2018. In November 2024 I was appointed as a Deputy Manager working alongside the Home Manager to ensure safe, well-led, effective and responsive care and compliance throughout the home. Caring is a vocation for me and cannot imagine doing anything else. When I am not at work I love spending time with my family; I have two granddaughters whom I adore. To relax I enjoy shopping and holidays abroad.

Hello I’m Susie, I joined Oulton Manor in January 2025. I am trained in complementary therapies and have had my own business for several years. I’ve always connected really well with the older generation and am passionate about people living well. When I am not working I enjoy spending time with my son and husband; we are a very musical family and go to lots of gigs together.

I have seven years of experience in elderly care, with the last three to four years spent in home management. Before joining Oulton Manor, I worked as an Interim Home Manager for Bond Care Group, where I supported several homes with quality improvement projects and the rollout of digital care systems. I’ve worked with teams that achieved Outstanding CQC ratings, and one of my proudest achievements was earning a palliative care accreditation.
My key areas of expertise include person-centred care planning, positive outcome management, and medicines management.
In early 2025, I spent six months travelling around Southeast Asia. Outside of work, fitness is a big part of my life—I enjoy going to the gym, running most days, hiking, and walking. I also love going out for nice meals and catching up with family and friends whenever I can.

I am the Principal Team Leader working on Chester's and Oulton Manor’s Dementia Coach. Holding this position means I am responsible for leading on and influencing quality dementia care within the home, as well as giving up-to-date training for staff.
I have worked across Anchor homes as a Team Leader since 2022, with a focus on supporting people living with varying stages of Dementia; and have found my passion to be supporting and improving the lives of people living with Dementia. I find my degree in Biomedical Science and a short stint as a GP assistant have enabled me to advocate for my residents to have a better quality of life, both medically and holistically.
I am passionate about improving the lived experience of those living with dementia and creating a warm and joy-filled environment with varied activities. I enjoy supporting carers to upskill themselves and improve their knowledge around Dementia care; and I find it really rewarding to find ‘out-of-the-box’ ways to support my residents in a way that honours the life they led, and keeps them living full and joyful lives for longer.
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