
Thank you for looking after my amazing NanAshleigh S(Granddaughter of Resident/Service User)

The environment is second to none and all the staff there play a big part in creating thatSarah H(Granddaughter of Resident/Service User)

The care my father received during his two years at Oulton Manor has been excellent.Ruth R(Daughter of Resident/Service User)

Thank you for looking after my amazing NanAshleigh S(Granddaughter of Resident/Service User)

The environment is second to none and all the staff there play a big part in creating thatSarah H(Granddaughter of Resident/Service User)

The care my father received during his two years at Oulton Manor has been excellent.Ruth R(Daughter of Resident/Service User)

Oulton Manor is a purpose-built modern care home which provides quality care and luxurious facilities within a comfortable and relaxing environment.
Oulton Manor welcomes new residents, both on a permanent basis and for shorter stays for residential and residential dementia care.
The home has achieved Veteran Friendly Framework (VFF) accreditation and is proud to provide personally tailored care for veterans.
The home is finished to the highest standard and benefits from...
Care Provided by Oulton Manor
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs, size or location of room and other factors. Colleagues at Oulton Manor will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Oulton Manor for full pricing details and T&Cs.
Contact Oulton Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Lisa Owens(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Number of floors: 2
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (77)
Visiting
- Visitors are welcome at Oulton Manor as part of daily care home life.
Parking
- There is on site parking, including disabled spaces.
Oulton Manor Reviews (108)
Oulton Manor has a Review Score of 9.9 (9.936) out of 10, based on 21 reviews in the last 2 years.
Over all time Oulton Manor has 108 reviews.
I can’t praise Oulton Manor enough for the care, support and friendship they have shown for my father who moved in with them in the middle of the pandemic. He suffers from Dementia and to know he is safe and well looked after is such a comfort to us. The staff go above and beyond, they are wonderful!
The most important comment is that Mum is very happy at Oulton Manor. She is well cared for and the staff are great but she is an independent-minded person and this is still respected. The peace of mind this gives us as a family is very important. I would add that the home has handled the coronavirus situation well with access maintained despite the necessary restrictions. I think communication with family could be more structured to include perhaps an annual review meeting with the manager to discuss concerns, care plan, future needs but given the change of management and pandemic, this isn't feasible at the moment. General communication with staff is very good and I want to make a special mention to a team member on Rockingham who is a real asset to the home and to social care - friendly, professional and caring.
We have found the management and staff in the home to be extremely professional and caring. They have provided invaluable support during some very difficult times and have made our mother feel welcome and safe. Our mum says she is so glad we took her to live at Oulton Manor and it is the best thing we have done for her! I think that says it all.
Luxury care home, more like a hotel. Carers really go that extra mile with their care, nothing is ever too much for the resident or relative. Would recommend Oulton Manor to anyone looking for outstanding care for their loved ones.
My mum has been in Oulton Manor since it opened. Her care there has been wonderful. After viewing many care homes, I cried coming out of so many as I couldn't imagine leaving Mum there. When I went into Oulton Manor, I was blown away. It was like nothing I had ever seen and Mum has been incredibly well looked after the whole time she has been there. She has dementia and has had some difficult times, but the staff have been wonderful. If ever there have been any issues, the manager's door has always been open and things have been changed and altered to make Mum's life easier and more comfortable. The decor and rooms are amazing, the food is varied and good and the entertainment is varied. The staff really do care. They are quick to get in touch to pass on feedback and send photographs by email, they offer Skype calls and their dedication during the current pandemic has been incredible. I would not hesitate to recommend this care home.
I have already recommended the home to the relatives of a recent joining resident.
Oulton Manor is a smart and well-kept home. The entrance is welcoming and the lounge is a comfortable place for residents and visitors, when allowed access. During lockdown the staff have worked tirelessly to keep everyone safe. Relatives have been kept up to date with all government changes and the daily routines in the home. I think the residents are feeling the strain as time goes on as obviously the staff have to put the stringent rules to which leaves less time for interaction. Hopefully, things will improve and everyone can relax a bit more.
The staff work very hard in ‘normal circumstances‘ but they have worked tirelessly to keep the residents and staff safe and well throughout the covid pandemic. They have achieved this so far, and it is thanks to the management as well as her team, that their covid free status remains, long may it continue.
Email communication has been very good between the home and relatives to keep us informed of important and relevant information.
Thanks to everyone at Oulton Manor for all you do and for being our loved one's family when we can’t be with them.
Covid has been a huge challenge for everyone but I would like to say a huge thank you to all the staff for everything they are doing to keep my Mum and the other residents safe and happy. I really appreciate the weekly newsletters, it makes me smile to see everything my Mum and the other residents are doing - when we ask her on the phone she doesn’t always remember to tell us, so it is great to have the photos to prompt our conversations! My Mum recently answered the phone singing and told me she had forgotten how to be miserable which is a remarkable achievement by the home. Yesterday I was able to see my Mum for a 30-minute window visit, she looked extremely well and was in high spirits which was wonderfully reassuring. I am so glad my Mum is being cared for in Oulton Manor and I cannot praise the home and staff enough. Thank you.
In October 2016 we had huge problems with the care home in which my Mum had been a resident for 15 months. We made arrangements to visit Oulton Manor with a view to moving Mum into their care. This was the best move we could have made. Due to Mum's illness, she has not been the easiest of residents but, all the staff over the last three and a half years have been tolerant, caring and understanding. Lately Mum has deteriorated and during a very difficult time for all concerned, we could not have had better care for her. Three members of staff in particular have been amazing and I am sure the manager is very proud of all her staff. It has not been easy for them at all.
Relatives and friends visiting are made to feel welcome.
It's a very happy care home.
In a few days, as a consequence of a surprise, serious, medical diagnosis, of a family member, the manager and staff at Oulton Manor enabled me to arrange residential care for our mother. Communication and response time with the manager was excellent and rapid. Oulton Manor is close to where mum lives and so friends visit her, which is a great help. My travel time to Oulton Manor is many hours drive; the manager and staff have been a great support. Within a couple of days, my mother had settled, was content and comfortable. The environment of Oulton Manor is friendly and stimulating. Cheerful and caring, the staff involve mum in the many daily and varied activities. As a family, we are indebted to the manager and staff at Oulton Manor for the care and support provided. Mum is clearly benefitting, physically and mentally from being resident at Oulton Manor.
My mum was living here for two years until she passed away in March this year and I was very happy with the care she received. My uncle has been here for nearly a year and he is very happy living here. Staff are friendly and approachable and any problems attended to quickly. Residents speak highly of the staff.
My mother has stayed at Oulton Manor for three weeks on respite, as my dad was in hospital. The staff/management were amazing. They all had a caring feel to their nature and behaved in such a way that it put my mother at ease. Thank you all for your help, support and kind words to all our family at a time of turmoil.
The care provided is of a good quality The staff are well trained and caring.
I would definitely recommend Oulton Manor which is a modern, clean and friendly caring environment. I have two relatives currently residing at the home and both are kept safe and are well looked after. Staff are kind and very friendly from the Manager to the cleaning staff and they are sensitive to the individual care needs of my relatives. There is a wide variety of activities available and staff seek to flex activities to suit individual needs. The Home is always looking to put on different events for relatives and residents and takes residents on trips outside the Home. The Home seeks to collect residents and relatives views and staff are open to listening to views about how they can improve what services are provided. Residents are consulted about food menus and they can cater for different tastes. Not everything is perfect, but the great thing is that Management and staff want you to work openly with them to make sure that care is consistently delivered to a high standard.
As a member of the community involved in dementia support and awareness, I have found Oulton Manor to be very aware of the needs of those affected by dementia, including very important support for the family members. Oulton Manor is a very inviting home from the moment you enter. The staff are the most important in any care facility, and the staff at Oulton are very professional, courteous and polite. When speaking to residents and family, the comments are always very positive, management are always available with an open door policy to ensure the smooth running of Oulton Manor. Everyone goes beyond the usual expectation of support staff, the personal involvement gives so much respect and dignity to each and every resident together with the family environment felt by everyone. I have been involved with Oulton Manor since it was opened, and have nothing but praise for the staff, and their ongoing commitment to provide the best care they can.
I cannot recommend this care home enough. From the moment that the deputy manager came to assess mum at our home in a desperate time of need during the Christmas holiday period, to the day she passed away, she could not have been looked after any better.
The manager leads a very committed and caring team of professionals. I had zero cause for concern with the care mum received and felt part of the Oulton Manor family. Often hotel like care homes are judged by the nice environment but with Oulton Manor, you have both this and the very best of care. Nothing is ever too much trouble, you can relax knowing that your loved one is in good hands.
As a dementia unit, they fully understand the challenges and recognise everyone is an individual so should have personal care to suit their needs.
Going ABCD with staff like a certain care assistance, taking a real interest in mum and to a certain senior care assistant and the manager giving up part of their Saturday to bring mum to her granddaughter's wedding! This is a special home!
Care is the best I’ve seen and my mum is very well looked after. Previously she wouldn’t join in activities or get involved but now she joins in with everything! She has a better social life than I do! She is very happy and very content and I know she is safe and well looked after.
Fab team and fab managers. Wouldn’t want my mum anywhere else. Thank you for everything you do.
We have also just moved my Father in law into Oulton Manor and again were impressed at how everyone made the process so easy for us all.
We really can’t thank you all enough.
We understand just how difficult and emotional it can be for everyone involved when considering a move to a new home, and we're on hand to support clients and their families through this process. It's lovely to know that your father and now your father-in-law are enjoying life at Oulton Manor, thank you for sharing your review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 27 July 2026We currently have two vacancies for care. Please contact Oulton Manor directly for more details.
News (6) & Events (0)
- 12 Jun 2026
Anchor care homes across the North, including Oulton Manor in Oulton are inviting local people to come together and enjoy the football this summer as they host World Cup Socials...
- 16 Mar 2026
Six Anchor care homes have been named among the best in Yorkshire based on reviews from residents, their relatives, and loved ones. The annual Carehome.co.uk awards celebrate excellence in care...
- 10 Mar 2026
Anchor’s Oulton Manor care home in Leeds has been celebrating the 105th birthday of RAF veteran resident Eric Gosnay. In celebration of Eric’s milestone birthday and his history as a...
There are no upcoming events for Oulton Manor.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Oulton Manor
- 30 Jan 2026Recipient: Anchor
- 31 Jan 2025Recipient: Anchor
Meet the Team (6)

Hi, my name is Lisa and I have worked for Anchor for 15 years but have worked in the health and social care sector for 25 years.
Before becoming the manager at Oulton Manor in December 2022, I worked at Millfield care home in Manchester. During the 14 years I was there, I progressed from team leader to home manager and lead the home successfully for 4 years.
I am very passionate about elderly care and believe everybody deserves quality living. Outside of work, I enjoy spending time hiking, wild swimming and travelling.
I am really looking forward to steering our home forward to achieve its best potential and delivering excellent care to all those who choose to live at Oulton Manor.

I have been an administrator in the care industry for over ten years and have 25 years experience in total in the sector. Oulton Manor is like my second family, I have worked here since September 2018. I am extremely passionate about supporting people living in a residential setting and have a personal interest in Dementia and Alzheimer’s care due to my own family member’s diagnosis. When I am not working I love going on long walks, I enjoy reading and when I really want to let my hair down I love a good dance and sing-song!

I have worked at Oulton Manor since June 2018. In November 2024 I was appointed as a Deputy Manager working alongside the Home Manager to ensure safe, well-led, effective and responsive care and compliance throughout the home. Caring is a vocation for me and cannot imagine doing anything else. When I am not at work I love spending time with my family; I have two granddaughters whom I adore. To relax I enjoy shopping and holidays abroad.

Hello I’m Susie, I joined Oulton Manor in January 2025. I am trained in complementary therapies and have had my own business for several years. I’ve always connected really well with the older generation and am passionate about people living well. When I am not working I enjoy spending time with my son and husband; we are a very musical family and go to lots of gigs together.

I have seven years of experience in elderly care, with the last three to four years spent in home management. Before joining Oulton Manor, I worked as an Interim Home Manager for Bond Care Group, where I supported several homes with quality improvement projects and the rollout of digital care systems. I’ve worked with teams that achieved Outstanding CQC ratings, and one of my proudest achievements was earning a palliative care accreditation.
My key areas of expertise include person-centred care planning, positive outcome management, and medicines management.
In early 2025, I spent six months travelling around Southeast Asia. Outside of work, fitness is a big part of my life—I enjoy going to the gym, running most days, hiking, and walking. I also love going out for nice meals and catching up with family and friends whenever I can.

I am the Principal Team Leader working on Chester's and Oulton Manor’s Dementia Coach. Holding this position means I am responsible for leading on and influencing quality dementia care within the home, as well as giving up-to-date training for staff.
I have worked across Anchor homes as a Team Leader since 2022, with a focus on supporting people living with varying stages of Dementia; and have found my passion to be supporting and improving the lives of people living with Dementia. I find my degree in Biomedical Science and a short stint as a GP assistant have enabled me to advocate for my residents to have a better quality of life, both medically and holistically.
I am passionate about improving the lived experience of those living with dementia and creating a warm and joy-filled environment with varied activities. I enjoy supporting carers to upskill themselves and improve their knowledge around Dementia care; and I find it really rewarding to find ‘out-of-the-box’ ways to support my residents in a way that honours the life they led, and keeps them living full and joyful lives for longer.
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