Wellington Vale Care Home

Darnel Road, Waterlooville PO7 7TY
Review Us
10 172 Reviews
  • Wellington Vale Care Home, Waterlooville
Wellington Vale is a purpose-built luxury care home set on the leafy borders of Denmead and Waterlooville. The home provides expert nursing, residential, dementia and short-stay care in elegant, welcoming surroundings.

The home features beautifully furnished, spacious en-suite bedrooms designed to provide comfort, safety and style. Residents benefit from superb on-site facilities including stylish lounges, a café-bar, a cinema/activity room, a hair and beauty salon and beautifully landscaped gardens, creating a vibrant and sociable community atmosphere.

The friendly and knowledgeable management team brings extensive experience in high-quality care, leading and mentoring staff to ensure consistently high standards. Residents receive compassionate, person-centred support delivered by highly trained teams, with dignity, respect and independence at the heart of daily life. A varied activities programme and regular outings help residents remain stimulated, engaged and socially connected.

Dining is an important part of daily life, with freshly prepared meals served in elegant dining areas. Talented chefs create varied, nutritious menus tailored to individual tastes and dietary requirements.

Wellington Vale is part of Cinnamon Care Collection, an award-winning group recognised by carehome.co.uk as a Top 20 Care Home Group since 2018, reflecting its commitment to outstanding design and exceptional care.

Cinnamon Care Collection invests in innovative technology to enhance resident safety and well-being. This includes introducing Sensio RoomMate to help reduce falls, and PainChek, an intelligent digital pain assessment tool, across all homes. Cinnamon is also the first large luxury care home group to pilot the National Dementia Care Accreditation Scheme (NaDCAS), underlining its commitment to excellence in dementia care.

Care Provided by Wellington Vale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1850
  • Self-Funded Nursing Care: from £2050
  • Self-Funded Nursing Dementia Care: from £2150
  • RESPITE Self-Funded Residential Care: from £2000
  • RESPITE Self-Funded Residential Dementia Care: from £2050

Our reputation in and around Waterlooville speaks volumes. At Wellington Vale, you can relax in knowing all your needs will be catered for. Included in the cost of your room is excellent 24 hour care, a large bright en-suite bedroom, use of numerous bright airy lounges, all laundry & housekeeping, delicious home cooked meals and daily activities and regular day-trips. We are not a typical care home, there's a lot of life and laughter at Wellingotn Vale, it's a wonderful new chapter for many. We have regular events for residents to enjoy with their families - visiting becomes a pleasure.
If you require a hair appointment in our salon or a newspaper - this will be charged separately.

These prices are only a guideline, please contact Wellington Vale Care Home to find out the exact price for your requirements.

Contact Wellington Vale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Wellington Vale Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sandy Atkins (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (70)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • There are no restrictions on visiting days or times at Wellington Vale.

Parking

  • Private car parking available at Wellington Vale.

Wellington Vale Care Home Reviews (172)

10

Wellington Vale Care Home has a Review Score of 10 (9.987) out of 10, based on 59 reviews in the last 2 years.
Over all time Wellington Vale Care Home has 172 reviews.

Overall Experience
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Date Published
  • 172
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Reviewer Connection to Wellington Vale Care Home
  • 52
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Total of 172, showing 101-120
Review from Sharon L (Daughter of Resident) published on 1 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not be happier with the care that my mum receives at Wellington Vale. A noticeable difference and improvement in her physical appearance. Great activities and her room is so lovely. The staff are very friendly and helpful.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for this review - it is really great to see Mum enjoying the daily activities and social life! (Not to mention the salon services - Mum looked stunning when she floated on cloud 9 out of the salon last week!)
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Review from Sue L (Daughter of Resident) published on 15 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my father has received at Wellington Vale has been exceptional. He went in during the pandemic and we have been both felt that he has been in a very safe environment. The staff are wonderful and so caring. Dad loves his room, the food and all the enrichment programmes, which are so varied and
entertaining. In all, Dad is happy, I haven't seen him smile and laugh so much in years.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeWhat a lovely review, thank you!
I always hear Dad laughing whilst having his morning coffee with our other residents - his laugh is infectious! For you to see Dad happy must mean the world to you, as it does to us! It is a pleasure taking care of Dad!
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Review from V X (Resident) published on 1 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have enjoyed my stay at Wellington Vale Care Home and would highly recommend the facility to anyone.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for this excellent review! It is always a pleasure to hear that our respite residents have enjoyed their stay as much as we have enjoyed looking after them!! We look forward to your next visit!
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Review from D J (Son of Resident) published on 28 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Word of mouth is so important when looking for family care. Wellington Vale Care Home was highly recommended to me and from the first visit to Mum's move-in day, to her new room and happy life. I wouldn't hesitate to pass that recommendation on. I have every confidence in her care and new life.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeWow - that is great to read thank you, we are all really enjoying Mum living with us!
We pride ourselves on making every resident feel at home by supporting them to live a fulfilled and happy life whilst surrounded by a caring and fun team. To know family and loved ones have the confidence in our Wellington Vale team is what we strive for!
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Review from V J (Friend of Resident) published on 27 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This really is a luxury experience for the elderly, like a 5-star hotel. A breath of fresh air. Friendly and caring staff. I will definitely recommend Wellington Vale Care home to people in the future.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for taking the time to review our wonderful home!
Recommendations mean so much to us and being described as a 'breath of fresh air' is truly fantastic!
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Review from P T (Resident) published on 22 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy staying here.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for this excellent review! We are so pleased you enjoyed your respite stay with us and can't wait to welcome you back again!
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Review from W E (Son of Resident) published on 22 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention to detail for both the resident and the family are second to none. All staff are proactive for any concerns raised and will go the extra mile. The home is a second home for the residents and is like a five-star hotel, all-inclusive with trips and activities centred around well
being, mentally and physically, of the residents. My mum came on respite and I wouldn't think twice to let her come again. Well done and keep up the good work.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeWow! That is such a wonderful review and great to hear - thank you! I will share this with all of our fabulous team at Wellington Vale, we are all missing Mum in the home!
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Review from E W (Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have really enjoyed my stay, and I would come again.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for your wonderful review! We really enjoyed you staying with us and can't wait for you to return!
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Review from L P (Granddaughter of Resident) published on 22 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wellington Vale Care Home is outstanding. All the staff are so kind and caring. The food is excellent. It's totally relieved my worries, having my nan here.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeWow! What a fantastic review you have given us, thank you!!
It is wonderful to hear that you feel you no longer need to worry about Nan now that she is living at Wellington Vale.
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Review from Kim B (Granddaughter of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff, from top to bottom, so good. Nan is treated with dignity and respect, etc. She does not join in the activities but that is her choice and they always ask. I would and have recommended Nan's home to friends and family.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for taking the time to write this review, it is always a delight to hear that family members are happy with the care their loved ones are receiving!
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Review from Y R (Wife of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm very happy with the way my husband is looked after.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for this wonderful review! It is a pleasure looking after your husband and it is really lovely to see you too when you visit!
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Review from A S (Daughter of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff, they look after my dad and treat him with dignity and respect. A lovely well kept home.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for this review, it is really lovely to hear the positive feedback! Respect and dignity for every resident are paramount at Wellington Vale so we are really happy that you feel this way.
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Review from A B (Partner of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have nothing but good things to say. My partner has settled in very well and is happy and well cared for which puts my mind at rest.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for taking the time to write this review!
It is really important to us that families have peace of mind whilst we are caring for their loved ones so thank you for letting us know that's how you feel!
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Review from Timothy B (Son-in-law of Resident) published on 6 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and help my mother-in-law has received at Wellington Vale has been excellent. From the initial enquiry about a room, to her arriving at Wellington Vale, the staff have been very friendly and helpful. They have provided us with regular updates as to how she is and the progress she is making.
My mother-in-law is very happy there and well looked after, which is what we wanted.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for taking the time to write this wonderful review. Your mother-in-law has made great progress staying with us on respite and has enjoyed so many activities too - she has even been in the kitchen helping the chefs.
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Review from Cheryl B (Daughter of Resident) published on 24 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum came to Wellington Vale after being in hospital for several months, following two falls. The care she has received, from day one, has been brilliant. The staff have been so helpful and friendly and nothing is too much trouble. The staff have been excellent in keeping me informed about how my
mum is settling in and her progress, which has been fantastic, due to their care and help in building up her confidence.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for taking the time to review our home. It has been great watching Mum get stronger day by day. She has really enjoyed the social aspect too, which is fantastic.
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Review from Valerie M (Daughter of Resident) published on 9 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wellington Vale is a purpose-built modern 3 storey building that is more like a four-star hotel than a Care Home. My experience, to date, is that all members of staff are most obliging, friendly and helpful and some go above and beyond what is required of them. The individual rooms are large with en-suite
wet rooms and all comforts that one would choose for themselves. The catering side is excellent, with choices. They also have activities every day for those that wish to participate and staff encourage the residents, as much as possible, to be active in both, body and mind. My own mother is one that is rather reluctant but they have never given up trying, for her own benefit. When she first joined the home, she had a very old fashioned view of homes and was, in her own way, scared of what she may find. I’m so delighted and relieved to say she cannot praise them enough and is so happy and well cared for there. This makes my life easier, knowing I don’t have to worry about her.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for this review. It is so lovely for all of the team here at Wellington Vale to see how Mum has now settled in. I can imagine how comforting that is for you too.
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Review from June H (Daughter of Resident) published on 9 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Wellington Vale for four months. She is very well looked after and seems very happy there. I swore I would never put Mum in a home but it really is the best thing for her, everyone is so friendly and made me feel very relaxed about the transition. Everything was done for me and the
Home Admissions Advisor did all the work for me. They always FaceTime me on time and it’s so lovely to see Mum so well cared for. I’m kept up to date with Mum's medical needs. I just can’t wait until things go back to normal and we can resume visits. Judging by the videos, all the residents look as if they have a whale of a time and it seems to be a very happy place.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for taking the time to write this really wonderful review. You are right, our residents really do have a whale of a time on a day to day basis and there is nothing better than hearing that you, as family, see that. I remember supporting you when Mum moved in, it is a difficult time for all family members but that is what I am here for and I am glad to hear that my role as Home Admission Advisor helped you.
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Review from Nanda A (Daughter of Resident) published on 2 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found everyone taking care of my Dad, to be delightful and they seem very caring and kind. What I have seen of the care home is very clean, fresh and modern.
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Review from Scilla B (Daughter of Resident) published on 23 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
As the daughter of one of the residents currently at Wellington Vale, I have to say I am extremely impressed with the care. Staff always go above and beyond for my mother, even answering her phone for her when she is not able to reach it herself, due to her poor sight. The home always smells fresh and
I never have any concerns over the safety of my mother. Whenever I have visited my mother, all the residents have always looked very well presented and well cared for. I was most impressed with the way a certain issue with my mother's GP was handled, quickly and efficiently by the care team. It was such a relief. The care team always keeps me informed about my mother's health conditions, any issues and decisions are discussed with me and my mother, with honesty and empathy. Staff's work can be stressful, however, I am always bowled over by their cheerful and upbeat disposition. On my visits to my mother, staff welcome me as a member of their family, a cup of tea always there for me.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for taking the time to express how happy you are with the care and the team here at Wellington Vale. We can't wait to be able to offer a nice cup of tea again soon.
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Review from Julie P (Partner of Resident) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has only just moved into Wellington Vale. She is settling in well and is enjoying the social life and activities. The home is comfortable and friendly, the staff are kind and supportive to Mum and they are very helpful and supportive to my partner and me too.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for taking the time to review our home. It is lovely to hear that you, as family members, also feel supported by our team here at Wellington Vale.
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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for Wellington Vale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 59 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.987 for Wellington Vale Care Home is calculated as follows: ( (695 Excellents x 5) + (9 Goods x 4) ) ÷ 704 Ratings = 4.987
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wellington Vale Care Home is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 59 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 16 Mar 2026

Limited availability on our en-suite rooms. Please call us and ask for up to date information.

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Awards / Recognitions (17)

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Meet the Team (4)

Sandy

Sandy Atkins

Job Title: Home Manager Joined: 2022

What I Do:
As the general manager I am responsible for the day-to-day management of the home. I support and lead every department and team member to ensure we deliver quality care and the best home experience we can to our wonderful residents. It is also very important for me to be available for our residents and their families, to remind them my door is always open, and they are welcome!


My Experience:
I have had the privilege of working in care since the age of 17. My very first role was as a care assistant and then I worked hard to gain the qualifications and experience to become a registered nurse specialising in Orthopaedics. I have always had a passion for working with our elderly population and transitioned over to the social care sector.


I have worked within both large and small organisations and have been in a variety of roles including 'Head of Care and Operations Director’. After a career change joining Hampshire Constabulary for a period of 6 years, my heart took me back to working again with the elderly which I love.


About Me:
My out-of-office activities have included obtaining the rank of Captain in the Territorial Army, something I am very proud of. I really enjoy keeping active in various sports including boot camp and I am currently training for a 100-mile walking challenge. I very much look forward to meeting you at Wellington Vale.

Helen

Helen Cox

Job Title: Home Admissions Advisor Joined: 2020

What I Do:


As the Home Admission Advisor, I am the main point of contact for new residents and their families. I guide and support them through the decision process of choosing a care home by providing them with information on the choice of our care options, facilities, and the expertise of our team. The best way for residents and families to ‘feel’ our beautiful home is to tour it, so I love to show them around and give them an opportunity to see for themselves everything we have to offer and to meet our incredible team!


My Experience:


I returned to the UK in 2012 after working in Ibiza & Italy in the Tourism sector for 14 years. On my return, I joined the music and entertainment industry, managing DJs and acts from home before venturing back out into the workplace and joining the Wellington Vale team.


About Me:


I live locally with my husband Tim, my son Luca, stepchildren Harry and Lucy, along with my brother-in-law Matt and 15-month-old grandson Caspian. Our beautiful 4-year-old collie, called Sox, completes our crazy but happy family life!

Chloe

Chloe Billing

Job Title: Wellbeing & Lifestyle Lead Joined: 2021

What I Do:
My role is to compose activities and events for the residents that are inclusive, enjoyable and exciting. I liaise within the local community, arranging community group visits within the home and to outside events too – this helps to promote a social network for our residents. My role includes creating activity plans based on well-being, mental stimulation, physical well-being and, of course, the most important ingredient: fun!


My Experience:
I started at Wellington Vale in January 2021 as part of the care team. Every day, I always took pride in ensuring that I left residents with a smile on their faces. This helped me to make the easy decision of joining the activities team in May 2023. Exactly a year later to the day, I started my role as the Activities Lead, and I am still making sure there are lots of smiles and laughter too!


About Me:
I live locally in a shared house with my lively housemates. During my time off, I like to crochet and go for nice woodland or beach walks. I have many lovely and kind friends and family that I’m so grateful to have in my life!

Samuel

Samuel Sewell

Job Title: Head Chef Joined: 2022

What I Do:
As the head chef at Wellington Vale, I am responsible for providing a healthy, well-balanced variety of meals and snacks to our residents every day. My amazing team and I enjoy creating seasonal and themed menus on special days of the year, which our residents love! It is important to me that every resident looks forward to mealtimes and their meals are packed with nutrition and include any special dietary requirements.


My Experience:
I have been lucky to work in some beautiful restaurants, in particular Head Chef at ‘The Canteen’, Chef de Partie at ‘The Briny’ (AA Rosette 1 star) and Sous Chef at ‘The Elsted Inn’ in the heart of the South Downs.


About Me:
I have a great passion for cooking and love to bring a restaurant standard to Wellington Vale. I love to sing and dance around the home, and I really enjoy getting to know each resident. I am a family man and have a beautiful daughter Ivy.

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