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Wellington Vale Care Home

Darnel Road, Waterlooville, Hampshire PO7 7TY
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The manager and the team looked after Dad, warmly, with kindness and compassion.Marie M(Daughter of Resident/Service User)
Wellington Vale Care Home, Waterlooville
The team at Wellington Vale are outstanding. I cannot recommend this care home enough.Jan W(Daughter of Resident/Service User)
Wellington Vale Care Home, Waterlooville
Right from the initial visit and meeting with the manager I felt confident about Wellington Vale.Anni M(Daughter of Resident/Service User)
Wellington Vale Care Home, Waterlooville

Wellington Vale is a purpose-built luxury care home set on the leafy borders of Denmead and Waterlooville. The home provides expert nursing, residential, dementia and short-stay care in elegant, welcoming surroundings.

The home features beautifully furnished, spacious en-suite bedrooms designed to provide comfort, safety and style. Residents benefit from superb on-site facilities including stylish lounges, a café-bar, a cinema/activity room, a hair and beauty salon and beautifully landscaped gardens, creating a...  

Care Provided by Wellington Vale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750N/A
Residential Dementia CareFrom £1,800N/A
Nursing CareFrom £1,850N/A
Our reputation in and around Waterlooville speaks volumes. At Wellington Vale, you can relax in knowing all your needs will be catered for. Included in the cost of your room is excellent 24 hour care, a large bright en-suite bedroom, use of numerous bright airy lounges, all laundry & housekeeping, delicious home cooked meals and daily activities and regular day-trips. We are not a typical care home, there's a lot of life and laughter at Wellingotn Vale, it's a wonderful new chapter for many. We have regular events for residents to enjoy with their families - visiting becomes a pleasure.

If you require a hair appointment in our salon or a newspaper - this will be charged separately.

Contact Wellington Vale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sandy Atkins (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (70)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • There are no restrictions on visiting days or times at Wellington Vale.

Parking

  • Private car parking available at Wellington Vale.

Wellington Vale Care Home Reviews (173)

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10

Wellington Vale Care Home has a Review Score of 10 (9.982) out of 10, based on 43 reviews in the last 2 years. Over all time Wellington Vale Care Home has 173 reviews.

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Showing 173 reviews matching selected criteria
Review from Shelagh S (Resident / Service User) published on 23 October 2018 Submitted via Postal Card
Overall Experience
Our review is probably different to others. My husband and I have been staying at Wellington Vale because of a house fire. The management have been kind enough to provide us with a room for both of us. Although I am disabled, I do not need care as my husband is my full-time carer.
The staff are excellent and also the room has been kept spotlessly clean. The food has been mixed. I have felt that some of it wasn't suitable for an elderly person.
I am 74.

If I was by myself there would be no way that I could afford to stay here.

Reply from Jenny Pearcey, Home Admissions Advisor at Wellington Vale Care Home
We are so glad we could help you both in your hour of need after what must have been a very traumatic experience.

Your situation as residents is unusual and with our modern facilities suitable for the disabled we are pleased that we could provide you with a temporary home, in a safe and suitable...  

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Review from Sean (Son-in-law of Resident) published on 15 October 2018 Submitted via Website
Overall Experience

Wellington Vale is an environment that will one day be typical of what care looks like for people that need it.

Until then, in my opinion, Wellington Vale is an oasis amongst a sea of care providers.

The food is top class and plentiful (often 3 courses).
The interior is modern clean and new.
The furniture is new and the Nursing floor is hospital standard.
There is a manned reception area.
They have numerous comfortable lounges.
They have an on-site hairdresser that visits in a purpose built salon.
The range of activities is regular and interesting.
The care staff are friendly and down to earth.

The outside gardens are beautifully kept and are a relaxing place to sit.

I could go on but I think you get the picture.

I highly recommend you visit to see for yourself.

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Review from H J W (Resident / Service User) published on 11 October 2018 Submitted via Postal Card
Overall Experience
Food and soups lovely.
Been here two months and am content with my room and the care that I have received to date.
The staff are friendly and helpful.

My room is spacious and airy.

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Review from Paul L (Son of Resident) published on 29 August 2018 Submitted via Postal Card
Overall Experience

After my fathers stay of 2 weeks I cannot fault Wellington Vale. As a visitor, I am always made most welcome.

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Review from G V (Daughter of Resident) published on 7 July 2018 Submitted via Postal Card
Overall Experience
Mum has had a lovely time at Wellington Vales for her week's respite care. All the staff were very warm and friendly. They took the time to chat with her each day and even took her on a couple of local walks. The home is light, bright, modern and warm. The garden is beautiful and mum enjoyed sitting out there every day. We are definitely going to book further respite care for her at Wellington Vale.

Thank you everybody.

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Review from Peter A (Son of Resident) published on 4 July 2018 Submitted via Postal Card
Overall Experience

My mother had a bad fall and she required some respite care. Having lived on her own for the last 9 years after the death of my father, my 90-year-old mum was also not happy to mix with others of her age. Mum has spent the last 5 weeks at Wellington Vale and the transformation has been fantastic. This is down to the quality of the staff, the residents, even the amazing facility. Have looked for faults but can't find any. Thank you.

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Review from Shirley G (Resident / Service User) published on 2 July 2018 Submitted via Postal Card
Overall Experience
Excellent 24/7 attention.

Staff caring and polite.

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Review from V M P (Wife of Resident) published on 28 June 2018 Submitted via Postal Card
Overall Experience
A very welcoming atmosphere especially when whole experience new.

All the staff are very patient and caring and there in an instant when necessary. Impressed with the activities team and all they do. Alos, plenty of quiet spaces in the lounges to go to. Plenty of freedom to move around when resident able.

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Review from Evelyn C (Resident / Service User) published on 21 June 2018 Submitted via Postal Card
Overall Experience

Caring. Very good.

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Review from John E (Husband of Resident) published on 21 June 2018 Submitted via Postal Card
Overall Experience

My wife and I have lived together for 64 years but now find it necessary for her to have full-time care, which is being provided in excellent fashion. All members of staff (from management to housekeeping and all levels in between) are fully competent, friendly and committed. I could wish for no more.

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Review from Susan L (Daughter of Resident) published on 17 April 2018 Submitted via Postal Card
Overall Experience

My 92-year-old mother went into Wellington Vale following a fall at home that resulted in 2 weeks in hospital during which time she lost the little mobility she had. After 3 weeks in Wellington Vale, her mobility was improving. She was loving the care and attention from the friendly staff, from whom nothing was too much trouble. The food was excellent and she really enjoyed the organised activities. Mum's short time at the home was a really happy experience both for her and her family who had the peace of mind knowing how well she was cared for.

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Review from H W (Daughter of Resident) published on 4 April 2018 Submitted via Postal Card
Overall Experience

Mum often commented on how kind and caring all the staff are. She really enjoyed the food and there is an excellent choice of menu. The rooms and the decor are lovely. She was pleased to have her own phone in her room to keep in contact with friends and family. There is a very good liaison with the GP and community nurses so all her needs have been met.

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Review from J S (Resident / Service User) published on 23 August 2017 Submitted via Postal Card
Overall Experience

Although we experienced a change of manager midway into my 3-week stay, the management and other staff maintained an excellent standard overall. Ease of communication with care staff and immediate response to requests during day and night sessions was evident. Many facilities are available with the home and a mini-coach is on-site. The activities personnel is excellent. Every day different activities are arranged which are enjoyable and therapeutic; outside speakers etc, spend time at the home, so that variety of hobbies are covered. There is a hairdressing unit in the home and a chiropodist visits. The large dining room is pleasantly arranged, service from the chef is outstanding. Outside the grounds are well maintained. The view from some rooms cannot be more lovely. In a residential area, one does not expect this and the rooms are spacious, each with its own ensuite. Excellent.

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Review from Rita K (Resident / Service User) published on 15 June 2017 Submitted via Postal Card
Overall Experience
This was my second respite stay at Wellington Vale. I found the facilities to be second to none, clean and comfortable. All meals were good and nutritious. The staff at all levels were very professional and caring, nothing was too much trouble.

I look forward to my next stay.

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Review from Cindy C (Daughter of Resident) published on 12 June 2017 Submitted via Postal Card
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Welcoming, homely, staff lovely, care is excellent. Mother comes in for respite and she loves staying here, enjoys singing with all the staff, they all make mum feel secure and cared for. Mum will be here again end of June for her third stay here.

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Review from Tim L (Son of Resident) published on 8 June 2017 Submitted via Website
Overall Experience
The prospect of looking for a care home filled me with dread and after looking at a few Residential Homes it didn't make me feel any better.
Looking at Wellington Vale was the best thing I ever did, costs were on a par with other residential homes but the standards were massively different.
The staff are absolutely superb, I cannot fault them, they are so good I wanted to move in!
The standards are those you would only expect to find in a 4* hotel, the furnishings are 'normal' and not the chairs around the outside of the room that I had seen before in other homes.
The rooms are of a very high standard and it is surprisingly quiet inside.
The is a coffee area which you can help yourself to coffee, hairdressers, manicurist, restaurant, patio area, picnic area, everything you would want to find.

I cannot recommend the home enough, it is superb, the facilities are superb but most of all the staff and management are fantastic!

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Review from B G (Daughter of Resident) published on 8 June 2017 Submitted via Postal Card
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I feel calm and relaxed that mum is being looked after to a high standard. In a safe and happy environment.

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Review from M P (Son of Resident) published on 6 June 2017 Submitted via Postal Card
Overall Experience
On first impression, very much like a hotel. Cleanliness is good/excellent, the staff are very friendly and at every different time that I have visited, there has, from my observation, been no bad treatment of people in the home. The interaction between the staff and patients is good. No undercurrents of nastiness.

The staff are very attentive and do look after the patients, clients. I would definitely book a place for me and also a stay would be good.

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Review from A W (Resident / Service User) published on 26 May 2017 Submitted via Postal Card
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Excellent place.

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Review from Carole B (Friend of Resident) published on 16 May 2017 Submitted via Postal Card
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I visit my friend with a group of elderly people. I was a pleasantly surprised at the courtesy shown by the staff and the comfort of each room.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 October 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (7) & Events (6)

News
  • 05 Mar 2026

    Bert West, MBE, had a birthday surprise when he delivered the papers to Wellington Vale care home in Waterlooville. To mark his 92nd birthday on April 21 – and to...

  • 05 Mar 2026

    Ann Vincent, a much-loved mum, grandmother, great grandmother and great great grandmother celebrated her 102nd birthday with visits from family and friends to Wellington Vale care home in Waterlooville, where...

  • 05 Mar 2026

    Luxury care home, Wellington Vale in Waterlooville has been recognised as a Top 20 care home in the South East region – selected from a total of 2,635 care homes...

Upcoming Events

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Wellington Vale Care Home.

Meet the Team (5)

James Greene
James GreeneJob Title:Interim General ManagerJoined: 2026

As the Interim General Manager, I am responsible for the day-to-day management of the home. I support and lead every department and team member to ensure we deliver quality care and the best home experience we can to our wonderful residents.

It is also very important for me to be available for our residents and their families, to remind them that my door is always open and they are welcome!

Helen Cox
Helen CoxJob Title:Home Admissions AdvisorJoined: 2020

What I Do:

As the Home Admission Advisor, I am the main point of contact for new residents and their families. I guide and support them through the decision process of choosing a care home by providing them with information on the choice of our care options, facilities, and the expertise of our team. The best way for residents and families to ‘feel’ our beautiful home is to tour it, so I love to show them around and give them an opportunity to see for themselves everything we have to offer and to meet our incredible team!

My Experience:

I returned to the UK in 2012 after working in Ibiza & Italy in the Tourism sector for 14 years. On my return, I joined the music and entertainment industry, managing DJs and acts from home before venturing back out into the workplace and joining the Wellington Vale team.

About Me:

I live locally with my husband Tim, my son Luca, stepchildren Harry and Lucy, along with my brother-in-law Matt and 15-month-old grandson Caspian. Our beautiful 4-year-old collie, called Sox, completes our crazy but happy family life!

Samuel Sewell
Samuel SewellJob Title:Head ChefJoined: 2022
What I Do:

As the head chef at Wellington Vale, I am responsible for providing a healthy, well-balanced variety of meals and snacks to our residents every day. My amazing team and I enjoy creating seasonal and themed menus on special days of the year, which our residents love! It is important to me that every resident looks forward to mealtimes and their meals are packed with nutrition and include any special dietary requirements.

My Experience:

I have been lucky to work in some beautiful restaurants, in particular Head Chef at ‘The Canteen’, Chef de Partie at ‘The Briny’ (AA Rosette 1 star) and Sous Chef at ‘The Elsted Inn’ in the heart of the South Downs.

About Me:

I have a great passion for cooking and love to bring a restaurant standard to Wellington Vale. I love to sing and dance around the home, and I really enjoy getting to know each resident. I am a family man and have a beautiful daughter Ivy.

Sarah Ellis
Sarah EllisJob Title:Recruitment AdministratorJoined: 2021
What I Do

As Recruitment Administrator in our home, I oversee the recruitment journey—from carefully reviewing CVs and selecting candidates to ensuring smooth onboarding and induction. I also maintain both physical and digital staff records, ensuring everything is current and compliant.

My Experience

With a rich administrative background spanning packaging, marketing, and healthcare, I’ve held roles from personnel administrator to PA in a design and marketing agency and account executive for pharmaceutical clients. This diverse experience has honed my organisational expertise and attention to detail.

About Me

I find joy in a balanced, simple life—cherishing time with family, sharing meals and laughter with friends. These days, you’ll often find me on a walk or at an exercise class, and I always make sure there’s a holiday or two on the horizon.

Shannon Newnham
Shannon NewnhamJob Title:AdministratorJoined: 2020
What I Do

My role as Wellington Vale’s administrator is to support the home with finance management, which includes payroll, supplier accounts, budgets and working closely with resident families regarding their monthly accounts. I also support James, our home manager and the reception team daily.

My Experience
I have been part of the team at Wellington Vale for six years, starting my journey as a carer, then senior carer, before supporting our deputy managers as the care co-ordinator. I am now enjoying my new role as the home administrator.

About Me

Outside of work, I enjoy playing darts, which definitely brings out my competitive side. I also love shopping and finding a good bargain—even if I don’t really need it!

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