Wellington Vale Care Home

Darnel Road, Waterlooville PO7 7TY
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Top 20 carehome certificate
10 172 Reviews
  • Wellington Vale Care Home, Waterlooville
Wellington Vale is a purpose-built luxury care home set on the leafy borders of Denmead and Waterlooville. The home provides expert nursing, residential, dementia and short-stay care in elegant, welcoming surroundings.

The home features beautifully furnished, spacious en-suite bedrooms designed to provide comfort, safety and style. Residents benefit from superb on-site facilities including stylish lounges, a café-bar, a cinema/activity room, a hair and beauty salon and beautifully landscaped gardens, creating a vibrant and sociable community atmosphere.

The friendly and knowledgeable management team brings extensive experience in high-quality care, leading and mentoring staff to ensure consistently high standards. Residents receive compassionate, person-centred support delivered by highly trained teams, with dignity, respect and independence at the heart of daily life. A varied activities programme and regular outings help residents remain stimulated, engaged and socially connected.

Dining is an important part of daily life, with freshly prepared meals served in elegant dining areas. Talented chefs create varied, nutritious menus tailored to individual tastes and dietary requirements.

Wellington Vale is part of Cinnamon Care Collection, an award-winning group recognised by carehome.co.uk as a Top 20 Care Home Group since 2018, reflecting its commitment to outstanding design and exceptional care.

Cinnamon Care Collection invests in innovative technology to enhance resident safety and well-being. This includes introducing Sensio RoomMate to help reduce falls, and PainChek, an intelligent digital pain assessment tool, across all homes. Cinnamon is also the first large luxury care home group to pilot the National Dementia Care Accreditation Scheme (NaDCAS), underlining its commitment to excellence in dementia care.
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Care Provided by Wellington Vale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1850
  • Self-Funded Nursing Care: from £2050
  • Self-Funded Nursing Dementia Care: from £2150
  • RESPITE Self-Funded Residential Care: from £2000
  • RESPITE Self-Funded Residential Dementia Care: from £2050

Our reputation in and around Waterlooville speaks volumes. At Wellington Vale, you can relax in knowing all your needs will be catered for. Included in the cost of your room is excellent 24 hour care, a large bright en-suite bedroom, use of numerous bright airy lounges, all laundry & housekeeping, delicious home cooked meals and daily activities and regular day-trips. We are not a typical care home, there's a lot of life and laughter at Wellingotn Vale, it's a wonderful new chapter for many. We have regular events for residents to enjoy with their families - visiting becomes a pleasure.
If you require a hair appointment in our salon or a newspaper - this will be charged separately.

These prices are only a guideline, please contact Wellington Vale Care Home to find out the exact price for your requirements.

Contact Wellington Vale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Wellington Vale Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sandy Atkins (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (70)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • There are no restrictions on visiting days or times at Wellington Vale.

Parking

  • Private car parking available at Wellington Vale.

Wellington Vale Care Home Reviews (172)

10

Wellington Vale Care Home has a Review Score of 10 (9.987) out of 10, based on 59 reviews in the last 2 years.
Over all time Wellington Vale Care Home has 172 reviews.

Overall Experience
  • 162
  • 10
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Date Published
  • 172
  • 7
  • 24
  • 59
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Reviewer Connection to Wellington Vale Care Home
  • 52
  • 27
  • 25
  • 11
  • 10
  • 7
  • 6
  • 6
  • 5
  • 4
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 172, showing 141-160
Review from Sean (Son-in-law of Resident) published on 15 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wellington Vale is an environment that will one day be typical of what care looks like for people that need it.


Until then, in my opinion, Wellington Vale is an oasis amongst a sea of care providers.


The food is top class and plentiful (often 3 courses).
The interior is modern clean and new.
The

furniture is new and the Nursing floor is hospital standard.
There is a manned reception area.
They have numerous comfortable lounges.
They have an on-site hairdresser that visits in a purpose built salon.
The range of activities is regular and interesting.
The care staff are friendly and down to earth.
The outside gardens are beautifully kept and are a relaxing place to sit.


I could go on but I think you get the picture.


I highly recommend you visit to see for yourself.

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Review from H J W (Resident) assisted by family/friend published on 11 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Food and soups lovely.
Been here two months and am content with my room and the care that I have received to date.
The staff are friendly and helpful.
My room is spacious and airy.
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Review from Paul L (Son of Resident) published on 29 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After my fathers stay of 2 weeks I cannot fault Wellington Vale. As a visitor, I am always made most welcome.
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Review from G V (Daughter of Resident) published on 7 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has had a lovely time at Wellington Vales for her week's respite care. All the staff were very warm and friendly. They took the time to chat with her each day and even took her on a couple of local walks. The home is light, bright, modern and warm. The garden is beautiful and mum enjoyed sitting
out there every day. We are definitely going to book further respite care for her at Wellington Vale.
Thank you everybody.
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Review from Peter A (Son of Resident) published on 4 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had a bad fall and she required some respite care. Having lived on her own for the last 9 years after the death of my father, my 90-year-old mum was also not happy to mix with others of her age. Mum has spent the last 5 weeks at Wellington Vale and the transformation has been fantastic. This
is down to the quality of the staff, the residents, even the amazing facility. Have looked for faults but can't find any. Thank you.
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Review from Shirley G (Resident) published on 2 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent 24/7 attention.
Staff caring and polite.
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Review from V M P (Wife of Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very welcoming atmosphere especially when whole experience new.
All the staff are very patient and caring and there in an instant when necessary. Impressed with the activities team and all they do. Alos, plenty of quiet spaces in the lounges to go to. Plenty of freedom to move around when resident
able.
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Review from Evelyn C (Resident) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring. Very good.
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Review from John E (Husband of Resident) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I have lived together for 64 years but now find it necessary for her to have full-time care, which is being provided in excellent fashion. All members of staff (from management to housekeeping and all levels in between) are fully competent, friendly and committed. I could wish for no more.
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Review from Susan L (Daughter of Resident) published on 17 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 92-year-old mother went into Wellington Vale following a fall at home that resulted in 2 weeks in hospital during which time she lost the little mobility she had. After 3 weeks in Wellington Vale, her mobility was improving. She was loving the care and attention from the friendly staff, from whom
nothing was too much trouble. The food was excellent and she really enjoyed the organised activities. Mum's short time at the home was a really happy experience both for her and her family who had the peace of mind knowing how well she was cared for.
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Review from H W (Daughter of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum often commented on how kind and caring all the staff are. She really enjoyed the food and there is an excellent choice of menu. The rooms and the decor are lovely. She was pleased to have her own phone in her room to keep in contact with friends and family. There is a very good liaison with the
GP and community nurses so all her needs have been met.
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Review from J S (Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although we experienced a change of manager midway into my 3-week stay, the management and other staff maintained an excellent standard overall. Ease of communication with care staff and immediate response to requests during day and night sessions was evident. Many facilities are available with the
home and a mini-coach is on-site. The activities personnel is excellent. Every day different activities are arranged which are enjoyable and therapeutic; outside speakers etc, spend time at the home, so that variety of hobbies are covered. There is a hairdressing unit in the home and a chiropodist visits. The large dining room is pleasantly arranged, service from the chef is outstanding. Outside the grounds are well maintained. The view from some rooms cannot be more lovely. In a residential area, one does not expect this and the rooms are spacious, each with its own ensuite. Excellent.
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Review from Rita K (Resident) assisted by family/friend published on 15 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my second respite stay at Wellington Vale. I found the facilities to be second to none, clean and comfortable. All meals were good and nutritious. The staff at all levels were very professional and caring, nothing was too much trouble.
I look forward to my next stay.
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Review from Cindy C (Daughter of Resident) published on 12 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming, homely, staff lovely, care is excellent. Mother comes in for respite and she loves staying here, enjoys singing with all the staff, they all make mum feel secure and cared for. Mum will be here again end of June for her third stay here.
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Review from Tim L (Son of Resident) published on 8 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The prospect of looking for a care home filled me with dread and after looking at a few Residential Homes it didn't make me feel any better.
Looking at Wellington Vale was the best thing I ever did, costs were on a par with other residential homes but the standards were massively different.
The staff
are absolutely superb, I cannot fault them, they are so good I wanted to move in!
The standards are those you would only expect to find in a 4* hotel, the furnishings are 'normal' and not the chairs around the outside of the room that I had seen before in other homes.
The rooms are of a very high standard and it is surprisingly quiet inside.
The is a coffee area which you can help yourself to coffee, hairdressers, manicurist, restaurant, patio area, picnic area, everything you would want to find.
I cannot recommend the home enough, it is superb, the facilities are superb but most of all the staff and management are fantastic!
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Review from B G (Daughter of Resident) published on 8 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel calm and relaxed that mum is being looked after to a high standard. In a safe and happy environment.
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Review from M P (Son of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On first impression, very much like a hotel. Cleanliness is good/excellent, the staff are very friendly and at every different time that I have visited, there has, from my observation, been no bad treatment of people in the home. The interaction between the staff and patients is good. No undercurrents
of nastiness.
The staff are very attentive and do look after the patients, clients. I would definitely book a place for me and also a stay would be good.
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Review from A W (Resident) published on 26 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent place.
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Review from Carole B (Friend of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my friend with a group of elderly people. I was a pleasantly surprised at the courtesy shown by the staff and the comfort of each room.
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Review from Stephen K (Son of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, superb service. Can't fault.
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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for Wellington Vale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 59 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.987 for Wellington Vale Care Home is calculated as follows: ( (695 Excellents x 5) + (9 Goods x 4) ) ÷ 704 Ratings = 4.987
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wellington Vale Care Home is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 59 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 16 Mar 2026

Limited availability on our en-suite rooms. Please call us and ask for up to date information.

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Awards / Recognitions (17)

Meet the Team (4)

Sandy

Sandy Atkins

Job Title: Home Manager Joined: 2022

What I Do:
As the general manager I am responsible for the day-to-day management of the home. I support and lead every department and team member to ensure we deliver quality care and the best home experience we can to our wonderful residents. It is also very important for me to be available for our residents and their families, to remind them my door is always open, and they are welcome!


My Experience:
I have had the privilege of working in care since the age of 17. My very first role was as a care assistant and then I worked hard to gain the qualifications and experience to become a registered nurse specialising in Orthopaedics. I have always had a passion for working with our elderly population and transitioned over to the social care sector.


I have worked within both large and small organisations and have been in a variety of roles including 'Head of Care and Operations Director’. After a career change joining Hampshire Constabulary for a period of 6 years, my heart took me back to working again with the elderly which I love.


About Me:
My out-of-office activities have included obtaining the rank of Captain in the Territorial Army, something I am very proud of. I really enjoy keeping active in various sports including boot camp and I am currently training for a 100-mile walking challenge. I very much look forward to meeting you at Wellington Vale.

Helen

Helen Cox

Job Title: Home Admissions Advisor Joined: 2020

What I Do:


As the Home Admission Advisor, I am the main point of contact for new residents and their families. I guide and support them through the decision process of choosing a care home by providing them with information on the choice of our care options, facilities, and the expertise of our team. The best way for residents and families to ‘feel’ our beautiful home is to tour it, so I love to show them around and give them an opportunity to see for themselves everything we have to offer and to meet our incredible team!


My Experience:


I returned to the UK in 2012 after working in Ibiza & Italy in the Tourism sector for 14 years. On my return, I joined the music and entertainment industry, managing DJs and acts from home before venturing back out into the workplace and joining the Wellington Vale team.


About Me:


I live locally with my husband Tim, my son Luca, stepchildren Harry and Lucy, along with my brother-in-law Matt and 15-month-old grandson Caspian. Our beautiful 4-year-old collie, called Sox, completes our crazy but happy family life!

Chloe

Chloe Billing

Job Title: Wellbeing & Lifestyle Lead Joined: 2021

What I Do:
My role is to compose activities and events for the residents that are inclusive, enjoyable and exciting. I liaise within the local community, arranging community group visits within the home and to outside events too – this helps to promote a social network for our residents. My role includes creating activity plans based on well-being, mental stimulation, physical well-being and, of course, the most important ingredient: fun!


My Experience:
I started at Wellington Vale in January 2021 as part of the care team. Every day, I always took pride in ensuring that I left residents with a smile on their faces. This helped me to make the easy decision of joining the activities team in May 2023. Exactly a year later to the day, I started my role as the Activities Lead, and I am still making sure there are lots of smiles and laughter too!


About Me:
I live locally in a shared house with my lively housemates. During my time off, I like to crochet and go for nice woodland or beach walks. I have many lovely and kind friends and family that I’m so grateful to have in my life!

Samuel

Samuel Sewell

Job Title: Head Chef Joined: 2022

What I Do:
As the head chef at Wellington Vale, I am responsible for providing a healthy, well-balanced variety of meals and snacks to our residents every day. My amazing team and I enjoy creating seasonal and themed menus on special days of the year, which our residents love! It is important to me that every resident looks forward to mealtimes and their meals are packed with nutrition and include any special dietary requirements.


My Experience:
I have been lucky to work in some beautiful restaurants, in particular Head Chef at ‘The Canteen’, Chef de Partie at ‘The Briny’ (AA Rosette 1 star) and Sous Chef at ‘The Elsted Inn’ in the heart of the South Downs.


About Me:
I have a great passion for cooking and love to bring a restaurant standard to Wellington Vale. I love to sing and dance around the home, and I really enjoy getting to know each resident. I am a family man and have a beautiful daughter Ivy.

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