Skylark House

St Marks Lane, Horsham RH12 5PU
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9.9 136 Reviews
  • Skylark House, Horsham
The skilled team at Skylark House in Horsham, West Sussex, provides an extensive range of care services, from residential and nursing care through to dementia and end of life care. Every resident is treated with dignity and respect and receives care that’s personalised to their needs and wishes.

The home has excellent facilities, including a large, secure garden overlooking a riverside walk, as well as a coffee shop, hair salon, bar and cosy cinema.

There’s also an innovative range of group and one-to-one activities for residents to enjoy, tailored to their interests. Residents’ family members and friends are always welcome to visit whenever they wish, and they can join their loved one for a meal or take part in outings and activities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1794
  • Self-Funded Residential Dementia Care: from £1884
  • Self-Funded Nursing Care: from £2034
  • RESPITE Self-Funded Residential Care: from £2004
  • RESPITE Self-Funded Residential Dementia Care: from £2094
  • RESPITE Self-Funded Nursing Care: from £2244

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Skylark House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Dorota Woloszyn (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (82)
  • Single Rooms with Ensuite Wet Room (82)

Parking

  • on-site

Skylark House Reviews (136)

9.9

Skylark House has a Review Score of 9.9 (9.871) out of 10, based on 43 reviews in the last 2 years.
Over all time Skylark House has 136 reviews.

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Reviewer Connection to Skylark House
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Review from F S (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first interaction everyone was very friendly, polite & helpful. Dad is happy and well looked after. There are many different activities & events on offer. SEVEN days a week which really helps him fill his days. Any queries the family have had whilst settling him in have been answered promptly.
The food is great and the coffee shop is a lovely touch as Dad can have visitors and it feels normal for him.
Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience.At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks from all the team at Skylark House.

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Review from C H (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a disastrous visit to another care home, we were so pleased with the way Skylark welcomed my father. The staff led by the manager are well trained and so caring of their elderly charges. They ensure that he lives a productive life and treat him with respect and kindness. I cannot praise them enough.
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Review from A H (Granddaughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing experience, my granddaughter is looked after so well and the staff are excellent. Very lovely rooms and everyone is so welcome.
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Review from T D (Relative of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It does not feel like an old people's home. The resident is so happy there because it is not what he expected.
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Review from C W (Granddaughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exceptional service and care for my great-grandfather. The staff are exceptional and everyone makes it feel like home from home. I feel at ease knowing my grandad is being looked after and cared for in an amazing environment. Thank you to everyone.
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Review from I F (Granddaughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely satisfied with the care my grandad has received from this home.
All the staff are so kind and provide exceptional care to the residents. A very clean, warm and welcoming environment.
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Review from K H (Son-in-law of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a few weeks at another care home, Skylark was a huge improvement, and my father-in-law is now very settled. Skylark is fantastic.
Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience.At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many Thanks from the team at Care UK Skylark House.

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Review from J T (Granddaughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care of my grandmother has been exceptional.
The facilities are very clear and the care he receives is exceptional.
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Review from D H (Grandson of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't ask for anything else. Friendly staff and residents can live their lives. Amazing!
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Review from Clare A (Daughter of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has a lovely large sunny room overlooking the garden. The nurses and carers are so kind, nothing is too much trouble. Any issues raised is dealt with immediately, whether it's a dietary issues, a health question or even just asking for a picture to be put up. The care/reception area is beautiful
with 3 different snacks available daily for residents and visitors alike. Dad is always greeted by name and now really feels this is his home. The activities are varied, ranging from outings to talk, to arts and crafts or hand massages. And very importantly, Skylark smells nice and looks fresh too.
Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience.At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK Skylark House team

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Review from John D (Son of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Skylark House for the past 5 months. She has a lovely big room with windows out to a patio. She loves the food and I enjoy helping her eat it as well when I visit. The care staff have been lovely and are always available when needed e.g. to put her into her wheelchair for a trip
to the cafe or garden (she is mainly bedbound as she has no mobility by herself).
There are always activities going on which my Mum attends when she feels like it, and she has room visits for things like hand massages, or carers just dropping in for a chat.
The medical set-up is great. There is a lot of attention to her medical condition and she has a lot of contact with the local GP organised by Skylark, and they keep me up to date with it all.
It's a very relaxed feeling in the home, and welcoming to relatives who visit. Very clean and always tidy.
Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience.At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Skylark House Care UK team

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Review from Caroline B (Niece of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie went into Skylark House just under 3 years ago and her care has been amazing. The activities they do are great with something every day. Everyone is encouraged and the activities are fun and adapted to suit all. Skylark became my auntie's extended family and ours too. We loved visiting -
the coffee shop is a lovely seating area to have coffee and cake with your loved one. From reception to office to care staff - everyone is so welcoming.
Sadly my auntie has just passed away after a diagnoses of an aggressive cancer and her end of life palliative care was so reassuring for us. She was kept pain free and passed peacefully. The staff kept her as cheerful as they could and made sure all her needs were met every second of the day. When I visited they took care of my needs too making sure I was ok and offering me that much needed support.
I recommend Skylark to anyone who needs to place an elderly relative into a care provider. They will definitely have an enhanced life, full of fun and can make such great new friendships. The rooms are bright and airy with en-suite facilities. The home has lovely sunny secure balconies on each floor for residents to sit out and enjoy the views of the garden. The well maintained garden is beautiful and they have events for all residents and their families, for example, summer parties and barbecues. The residents can take walks with staff or family around the garden on the safe paths. Lovely seating areas dotted around can be enjoyed in summer months.
An excellent care home comes highly recommended by my auntie and her family.
Thank you for everything especially to the team on the Nursing floor.
Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience.At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you, the Skylark team

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Review from M R (Resident) published on 23 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
3 Months ago I entered Skylark House after a life-changing fall. I was met with tender care and concern by the staff. My hobby is painting, however, when my son died in 2023 I seemed unable to do it anymore. The incredible activities team have encouraged me to pick up a paintbrush again. I now paint
portraits and I have a challenge and purpose each day. Walking back to my room the other day a resident collapsed, I called and within seconds staff and nurses came from every direction. She was given immediate treatment and is fine. The last 2 examples show the extent of Skylark's care.
Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience.At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Skylark team.

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Review from J L (Daughter of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a two week respite stay my mother chose to come to Skylark House as a permanent resident. She is very happy there and always busy doing one of the many activities on offer. All of the staff are hard working and caring. She now regards Skylark as her home.
Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us a review about your experience.At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, Many thanks, the Care UK Skylark House team.

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Review from Julie H (Daughter of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
A lovely care home, with nice staff, mostly, I think the food is very good, but possibly needs more suitability for those who struggle to feed themselves. Clean, very well presented. Adequate parking for visitors, good reception staff and managers. Nice carers and kept well informed. One point is the
lack of ability to contact easily when reception is not manned. Needs more staff.
Reply from Samantha Debenham, Reviews Team at Skylark House

Thank you for taking the time to leave feedback for Skylark House. Your kind words are appreciated by the team. I would like to thank you for also making us aware of your concerns regarding the staffing levels and the food. At Care UK we welcome all types of feedback whether that be positive or constructive so we can make improvements where needed. Please be assured this feedback has been passed onto the Home Manager and Senior Management and will be reviewed. Thank you once again. Best wishes.

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Review from Dawn R (Great-Niece of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative only came into Skylark this Autumn. I cannot share enough how wonderful they have all been to her and our family. We've been made to feel like part of a very happy and warm little community. The Christmas season has been nothing short of magical, including the delicious family Xmas meal
that we were invited to. Even when my relative was taken to hospital for a short while, she was welcomed back with such genuine affection and support. This care home was an amazing find and my relative has found fun and happiness in her life again!
Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the from Skylark team.

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Review from Ed S (Grandson of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited a number of times since my granddad moved in at the start of this year, including several times in December.
I have always been very impressed by how well run the home is, particularly at how engaged the staff are with the residents including my granddad.
Staff are friendly and always
have something for granddad to get involved in.
Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Skylark team.

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Review from Stephen Y (Son of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Skylark House has been an amazing care home for my dad.
They have looked after him with great care and support.
I feel he has enjoyed his time there with great entertainment put on for the residents on a regular basis.
He eats well, good food they serve there.
The tea room is a nice place to
take my dad when we go and see him.
They also have a fantastic garden which gives us the chance to take him outside when we like to.
I would recommend Skylark to my family and friends
Reply from Beverly Jordan, Reviews Team at Skylark House

The Care UK team thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many Thanks, the Skylark Team.

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Review from B R (Daughter of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is always a warm welcome when I visit Skylark House from the friendliness of the staff on reception to those working in my Mum's suite, who are very caring towards the residents. Her room is always very neat and tidy and, although we don't spend so much time in the coffee shop these days, it is
a lovely relaxing communal space for socialising and entertainment. The updates and communication about her needs are excellent. I feel very reassured that she is being well cared for, especially when I am away with work and not able to visit as often as usual. I am very happy with Skylark House and have recommended the care home to several friends who have been looking at places for their loved ones.
Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Skylark Team.

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Review from John D (Son of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very happy with my dad being a resident at Skylark House. Not only is he just 5 minutes drive from my house, the care, quality of food and the staff's attention to my dad's individual needs are excellent.
The range of daily activities is also varied and consistent which is also helped by the staff's
diary of pictures showing my dad enjoying himself - This is important as his memory is non-existent due to his dementia.
A particularly memorable event was the arrival of a herd of alpacas. The pictures of them being squeezed into the lift was hilarious.
Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience. At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, Many thanks, the Care UK team.

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Current Review Score: 9.9 (9.871)

Overview of Review Score

The Review Score of 9.9 (9.871) out of 10 for Skylark House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.871 for Skylark House is calculated as follows: ( (451 Excellents x 5) + (56 Goods x 4) + (3 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 511 Ratings = 4.871
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Skylark House is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (100)

Meet the Team (1)

Dorota

Dorota Woloszyn

Job Title: Home Manager Joined: 2020

I joined the Skylark House team in 2016 as Deputy Home Manager in 2016. Care UK’s reputation as a respected care provider was well-known. It prioritises its people’s development and the wellbeing and happiness of all residents, and I wanted to join a company with that clarity of vision.


Being with residents is the best part of my job and I do everything I can to make a difference to their day. I start and finish every day with a smile, and that makes me happy.
I was thrilled to be named one of the top 50 leaders in care by Care Home Professional magazine. I’m so proud to have worked my way up from Care Assistant to Home Manager in eight years. I’m now determined to take Skylark House to an ‘outstanding’ CQC rating. I have a great team around me and we’re dedicated to residents’ happiness and wellbeing, and to fulfilling their dreams. I look forward to seeing you at Skylark House.

Frequently Asked Questions about Skylark House

What types of Care is Skylark House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Skylark House have?

There are 82 Single Rooms.

What are the Facilities & Services at Skylark House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Skylark House to the centre of Horsham?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Skylark House to verify any information. View our terms and conditions. Skylark House has an Enhanced Service - more info.