Skylark House

The staff made Dad feel very welcome and looked after him very well. Dad enjoyed the company and activities and food. The rooms were kept very clean and tidy. The administration staff were very supportive.

I was at Skylark House for nearly 2 weeks' respite. I did feel very apprehensive when I first went in because I had never done this before. However, the staff were very friendly and soon made me feel safe and at home. The home itself is very comfortable and it is easy to move around. Help is always at hand, even to assist with a walk around the gardens. As a widow, it was lovely to have the company of others and to chat over meal times and tea and cake. Although I love being in my own home, knowing that I can come back to a safe and friendly haven for respite is a very comforting feeling.

My stay at Skylark House Care Home has been very helpful and enjoyable. Every attention is given to my needs and comforts. All carers have been very gentle and kind. The coffee shop is great and greatly appreciated by my visitors. The lounge is comfortable and roomy, dining was good and nothing needs changing. The garden is easily accessible and relaxing with plenty of seating. At times I needed a little more nursing care.

The somewhat scary and daunting process of realising you can no longer care for a family member at home has been made much easier and more manageable knowing he is in a friendly environment with a brilliant team looking after him.

I have no hesitation in recommending the care at Skylark House Care Home. My mother has been very well looked after ever since she has been a resident and all the carers are extremely kind. They cannot do enough. For example, when she was poorly and lost her appetite, they tried really hard to find something to tempt her to eat. The management has a good grasp of what is happening with the residents and I trust them to do their best for Mum. Thank you to all the staff for everything you all do.

Overall, however, a positive experience.

My wife used the care home for respite care. The experience was excellent. Nurses were knowledgeable and caring. The carers were second to now. Very good. The ambience encouraged well-being. The general layout was thought out. Good quality activities were provided on a regular basis. Staff involved were enthusiastic. Food quality was excellent. Thanks to all at the care home for helping my wife recover from a very serious illness.

We are a large, very close family and placing my Dad into Skylark has been a very difficult and emotional experience for my mum, my sisters and all the grandchildren. The manager and his team have been fantastic in helping Dad to settle, reassuring us that he is definitely in the best place to ensure his continuity care needs are met and we're very grateful for their support.

My sister has been in Skylark House Care Home for seven weeks. In this time her health has greatly improved thanks to the care of the nursing staff. Her walking with a zimmer frame has improved and her general outlook on life is more positive. This is a great benefit for my wife and myself. We visit regularly and often. The reception that we receive is always very welcoming from all the staff which makes us feel as part of their large family.

Although it was a difficult decision to make, myself and my sister feel that the home provides our mother with everything that she needs, delivered with genuine care and kindness.

My mum was a resident at Skylark House for approximately 4/5 weeks. Initially, although extremely expensive we were happy with the care received until once we came into contact with one of the residents with dementia. Mum was on the second floor but was very unhappy that this one resident was allowed to upset her by aggressive behaviour (we know she was ill and didn't realise what she was doing). This was a big decision in Mum deciding to leave and go elsewhere.

We are extremely happy with Skylark House Care Home for our Mum. She is really happy there and we enjoy visiting her there too. All the staff are very kind and helpful and there is a lovely atmosphere there too. It is also in a very nice setting with attractive gardens and a small river below. There's lots of birdlife. It is the type of place that Mum and us can be proud of which means a lot.

This is a beautiful care home the facilities are excellent. The staff are very caring and polite. My only criticism would be the menu. As I understand it the chef is not allowed to adjust the menu according to residents preferences e.g most residents I have spoken to would like plain semolina, not chocolate flavoured. This is one example.

A smooth transition from house to home.

I was admitted for two weeks respite care and felt the benefit, thank you. A really good place to be.

Coming to visit my mother is always a treat for me, especially having coffee in the downstairs lounge.

From walking in the front door to been shown around to the six weeks that mum has been resident here, I have been very impressed. Skylark House has a lovely atmosphere. The manager and staff are all very welcoming and caring and nothing is too much trouble. Mum settled in very quickly and is very happy. The layout is very homely and I as a visitor find it very comfortable as it's more like being in mum's home rather than in institution!

Mum is in the best place.

Very exciting to see such a warm and homely environment. It's comforting knowing the standard is at a high level. (care quality) Living nearby the staff are warm and welcoming on my frequent visits. There is always a nice feeling being the first few to live anywhere and knowing that you are the first!