Skylark House

The staff, food, facilities are all outstanding.

My husband spent two months at Skylark House before he died in December 2018. He had dementia and had just recovered from sepsis when he arrived. He was very well looked after and plenty of activities mental stimulation. He died peacefully without pain and was looked after with loving care.

Mum and Dad are well cared for and enjoy all the activities on offer. It is a relief to know that they are safe and well cared for.

Skylark Care Home has been a godsend to both my mother and I. The staff are amazing and nothing is too much trouble. Mum is always well presented, her room s always clean and tidy and the staff always friendly. I can spend time with Mum when I wish and she is well stimulated through a varied amount of activities. She is happy, settled, and in just over a year. I have nothing to complain about only praise at the highest level!

I was admitted to Skylark House for respite care after suffering a mild heart attack in early March 2019. My experience at Skylark House has been very satisfactory.

My only criticism is regarding the menus, not only do clients not fully understand the terminology used regarding the food, but neither do the serving staff when asked. Please subscribe to the 'plain English society'.

We cannot thank the staff enough for their care towards our dear Mum.

My Dad has now been to Skylark House three times for respite each time for 2 1/2 - 3 weeks. He has Dementia and is hard of hearing, so must be very confusing for him to be somewhere other than his own home and yet he seems to settle really well. There are some lovely staff at Skylark House that are so caring and even when Dad gets agitated, they take it all in their stride. On his more lucid days, Dad will say he likes being there and that he is being looked after. As well as the carers, the activities specialists also keep everyone entertained and encourage that lovely smile from Dad that we as family know and love. The managers, office staff and receptionists also give you a warm welcome when visiting. I really hope there will always be a place for Dad at Skylark House when he needs respite care.

Dad went into Skylark House in September. We were so unsure about putting him into a care home but mum could no longer cope with him at home. The staff have been wonderful looking after dad and supporting us too. He is settled, safe and well cared for and can't wait for the Spring so he can get out into the lovely gardens.

Mum settled into Skylark House quickly and has now been a resident for two months. My siblings and I make regular visits and we are all of the same opinion; that this is the right home for Mum. The atmosphere is one of calmness where the management and care team are on top of what they are doing, take the appropriate time with individual residents and provide a safe, caring environment. Rooms are very comfortable, everywhere is clean. Entertainment is enjoyable and meals are excellent.

We would recommend this home to other people.

I regularly visit a close friend who has recently moved onto the dementia wing at Skylark. The staff are always friendly and helpful (treating the residents in a dignified manner) and the atmosphere is warm and welcoming. But, it is the entertainment and activity programme which makes this home stand out from other care homes I have visited. Wow! From singing, making handbags to visiting the garden centre or poetry reading, there is always something to make the residents' life stimulating.

You always wonder if you are doing the right thing having someone you love go into a care home but as soon as I walked into this one I just knew that it was right. Everyone seems happy and are helpful and knowing my husband is happy and being looked after really well made me feel happier.

Skylark House is excellent. The staff are friendly and helpful and the accommodation, facilities and food is very good as well as the care.

The staff were so lovely and friendly. The home is beautiful. Mum was made to feel very welcomed.

My mother-in-law was admitted for residential care but in three weeks had to transfer to nursing care - this move was done quickly and without fuss and saved us a lot of stress at a very worrying time. The home is immaculately clean and all the staff are pleasant, kind, caring and helpful and always treat my mother-in-law with consideration and dignity even in some difficult situations. The only concern we have ever felt is that my mother-in-law and some of the other residents do not always like the food - however, alternatives are offered.

Also, if possible, a table (maybe a let-down to save space) or small desk could be added, so that residents could spread out newspapers etc for reading.

I enjoy the freedom the home gives us as a family, we are free to make tea and coffee which makes mum feel that she is entertaining us. We can have a meal with her at any time without prior booking. The home put on a BBQ with live music. I have special memories of us singing along to The Yellow Submarine (priceless).

Everything is very satisfactory. My husband is met with care and kindness by all staff. We even get the odd gin and tonic, which is appreciated.

I am delighted with the overall standard of care provided at Skylark.

It's been reassuring for our family to know he is happy and well looked after. Nursing staff have been brilliant and very patient with me in helping organise appointment transport and medication.