Skylark House

Staff are friendly and always have something for granddad to get involved in.

I would recommend Skylark to my family and friends

There is always a warm welcome when I visit Skylark House from the friendliness of the staff on reception to those working in my Mum's suite, who are very caring towards the residents. Her room is always very neat and tidy and, although we don't spend so much time in the coffee shop these days, it is a lovely relaxing communal space for socialising and entertainment. The updates and communication about her needs are excellent. I feel very reassured that she is being well cared for, especially when I am away with work and not able to visit as often as usual. I am very happy with Skylark House and have recommended the care home to several friends who have been looking at places for their loved ones.

A particularly memorable event was the arrival of a herd of alpacas. The pictures of them being squeezed into the lift was hilarious.

I believe my father is getting an excellent quality of life, due to the efforts of everyone within the team a skylark, and of course, enjoying the spacious house and accessible lovely gardens throughout the year. Thank you all so much.

This all helps Skylarks House to be a wonderful place for your loved ones to stay and for relatives and friends to visit.

Skylark cares for my Mum brilliantly, at first Mum was unsettled because she was upset about losing her independence, but the team at Skylark has shown her respect, care, and kindness and has made a considerable effort in making life for Mum as fulfilling as it can be. I cannot praise the Skylark team highly enough they are so welcoming to residents and their families.

In the short time Mum was in Skylark House we felt she was treated with kindness and well cared for. We were kept well informed about her condition. The doctor was called as necessary and we felt that the staff were always doing their best for Mum.

My FIL appears happy, settled, and treated with respect/dignity, and is a great weight off my wife's mind. My wife visits, on average 6 days a week, due to it being local to us and I visit between 2/3 days a week.

This has been my first experience of a care home of which my husband is a resident from day one I have found everyone very caring and helpful the lengths they go to in providing the atmosphere needed to continue to live your life is first class and I can't praise them enough. Anyone thinking of a care home would not be disappointed with Skylark House.

We have had a very positive experience since Mum has been at Skylark House. Have been impressed with the level of communication from the nurses and care assistants especially in relation to Mum's medical matters. This has been very good as have been called a number of times with explanations regarding what is and will be happening for Mum. The carers have been very kind and Mum has settled well.

When I visited my grandad the staff were all very friendly and welcoming. We went outside into the gardens which are lovely and well maintained and a great space to go outside. It is clear my grandad does lots of suitable and fun activities. The coffee area is a great space too for sitting to have a drink and play games with my grandad. Lovely care home!

As a point to note, I never give 10/10 score as I feel all businesses/companies can strive to improve, even if they are scoring high.

A home with a very caring and relaxed atmosphere. The activities generated are generally superb and motivate even the most disabled residents. Some of the visiting musicians are generally good but some should be aware of the age group of the people they are entertaining. The staff from senior management to all other members are kind, thoughtful generally efficient and create an atmosphere of friendship, security and from a relatives point of view a family atmosphere.

Dad has settled in very well. He is very well looked after and the staff are all very caring. Everywhere always appears to be very clean and tidy. A good variety of activities too. I am very pleased we chose Skylark House as Dad's home. The food appears to be very good. We have all enjoyed a summer BBQ a the home today which was very well organised. Thank you.

I have found this home very friendly and all staff are willing to help. The ladies that work on reception are always very friendly and welcoming. I feel that my mother is in a safe and clean environment where she is well looked after. There are lots of activities for the residents to join in, and the staff always encourage people to try. All carers are happy and friendly and very patient with the residents and very good at what they do.

She has been so much happier since moving to Skylark House. There are so many activities she gets to do. Lovely to see her getting pleasure going on outings on the minibus. Likes the food. The carers are so gentle with her. She has a great love of dogs and they often have dogs to visit. Always had a manicure and the staff do her nails beautifully.

A very good experience for my father, me and my family. Thank you all at Skylark.

My mum has been a resident for 8 months now. I have been very pleased with the quality of care provided by the dedicated team. Staff are always friendly and informative with regular updates on my mum's progress. It's comforting to know my mum is safe and well cared for.

My grandmother moved to Skylark House after a bad fall at home. It’s a massive relief to the whole family that she has settled so well. She joins in the activities - there is always something going on, whereas at home she was bored. She’s made new friends and it’s great to see her so happy.