Weald Heights

Bourchier Close, Sevenoaks TN13 1PD
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9.9 223 Reviews
  • Weald Heights, Sevenoaks
Weald Heights is a CQC rated 'Outstanding' (June 2025) care home in Sevenoaks. The dedicated and expert team offer quality residential, nursing and dementia care on a respite or permanent basis. They spend time getting to know residents and their families, creating tailored care and lifestyle plans to suit their needs.

Every element has been designed to provide 5-star luxury and comfort. The home has its own café, hair and beauty salon, bar and cinema room. The team believes in enabling residents to live as independently as possible whilst ensuring their care needs are sensitively looked after.

Weald Heights is proud to be accredited with the Gold Standards Framework Care Homes Programme, recognising a commitment to delivering high-quality, person-centred care to residents at the end of their life.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

Weald Heights is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Weald Heights

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2055
  • Self-Funded Residential Dementia Care: from £2150
  • Self-Funded Nursing Care: from £2320
  • RESPITE Self-Funded Residential Care: from £2265
  • RESPITE Self-Funded Residential Dementia Care: from £2360
  • RESPITE Self-Funded Nursing Care: from £2530

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Weald Heights for full pricing details and T&Cs.

Contact Weald Heights to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Weald Heights to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Maria Covington (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Weald Heights Reviews (223)

9.9

Weald Heights has a Review Score of 9.9 (9.855) out of 10, based on 57 reviews in the last 2 years.
Over all time Weald Heights has 223 reviews.

Overall Experience
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Review from Paula P (Daughter of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Weald Heights for just over three years. During that time her mental and physical health has declined significantly, to the extent she has been bed-bound for and has required complete nursing care for most of that time. My sister and I have nothing but the highest praise
for the way the staff has looked after her. They always show great compassion and treat her with dignity, even though she can be a very difficult lady due to her vascular dementia. We are so relieved that we chose Weald Heights as we do not feel there is anywhere else where our mother could have been looked after as well. We have no hesitation in recommending it without reservation.
Reply from Amelia Moore, Reviews Team at Weald HeightsHi Paula. Thank you for taking the time to leave us feedback about your experience. At Weald Heights Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care.
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Review from Sian M (Daughter of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum, who has dementia, has received the very best care at Weald Heights. All the staff are unfailingly kind, attentive and friendly. She says the food is delicious and all the carers are very kind. She goes on some lovely trips out and enjoys a wide range of activities. She especially enjoys the
visiting musicians. She loves Lola the resident dog, making friends with the other residents and going for little walks outside. Her family visit often and everyone has been delighted with the standard of care at Weald Heights. My Mum is so much happier than when she was living in her own home with a carer visiting. She is far less anxious. She can relax without having to worry about food or laundry or getting to appointments etc. She is also prompted to take baths, change her clothes and wear her hearing aids. Thank you very much to everyone at Weald Heights - the carers, the managers, the lifestyle lead, the receptionists, chefs, cleaners and maintenance staff - you've all been wonderful!
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Review from Julie D (Daughter of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Weald Heights for around 9 months. During this time she has been cared for with outstanding kindness and dignity. She has been on so many trips out, including the seaside, which is fantastic. The entertainment is superb, lots of music of all kinds, with regular live performances.
The amazing care staff look after her every need, they know us so well, that it feels like visiting a whole family. We couldn't be happier about our choice to have our mum looked after in such an amazing place. We are forever grateful to the staff, who work so hard to create a home-from-home feel. Thank you so much on behalf of me and my family.
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Review from Sarah L (Daughter of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father is so happy at Weald Heights and we couldn't have found anywhere better to look after him. He is always saying how lovely everyone is and how lucky he is! The staff are all so caring and loving towards residents and it really is a very special place.
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Review from Annie T (Wife of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is always saying how happy he is and everyone without exception is so lovely and he says he has never heard anyone being angry I am more than pleased with the care he is getting and there is always a carer around if needed I am so glad I chose Weald Heights.
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Review from Peter B (Partner of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers really do care, with love and affection. The activities staff work really hard to provide a wide variety of entertainment and support. I have no critical comments; the staff do a very difficult job with good humour and care.
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Review from Pippa K (Sister-in-law of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you Weald Heights for such a wonderful 92nd birthday party for my mother-in-law in July. It was held outside in the beautiful garden under the gazebo. She was given a fabulous birthday cake and it was a really happy occasion.
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Review from G H (Solicitor of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are always extremely courteous, friendly and welcoming when I call to see clients who are living at Weald Heights. They have been very helpful in forwarding post to me which makes my job a lot easier, and have always made any clients who have moved there feel most welcome. There is a lovely
atmosphere in Weald Heights - a very important consideration.
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Review from Martin M (Son of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Weald Heights have been looking after my mother for nearly four years as she navigates life with dementia. I am so happy with the care she receives and I cannot speak highly enough of all the wonderful staff who look after her every day, and give me such a friendly welcome every time I
visit. She loves her room and is involved in all the fun activities of which there are plenty. I cannot comment directly on the meals, however the cakes are delicious!
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Review from Jane F (Resident) published on 17 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoyed my stay and thought all the staff very kind and pleasant.
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Review from Kirsty W (Daughter of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We attended the garden party and our mother and both of us really enjoyed the day. The entertainer was great and had everyone jigging along to his music. The atmosphere was friendly and fun and everyone there seemed to have a great time.
Every time I visit I enjoy looking through the book of photographs
in reception and seeing the wide variety of activities and trips out that the residents have been taking part in.
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Review from Karen J (Daughter of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Weald Heights since April, we moved her from another local care home where she wasn't happy. As a family, we cannot believe the change in our mum. She is so happy and loves being at Weald Heights. She has made lots of new friends and the entertainment team do an amazing job of keeping
everyone engaged, stimulated and having fun. All the staff at Weald Heights go above and beyond to make sure the residents are happy and cared for. I cannot recommend them highly enough. Thank you to the whole team for being so amazing in what you do!
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Review from A S (Son-in-law of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A truly exceptional environment, where my father-in-law is cared for with great kindness and dignity.
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Review from Paul B (Son of Resident) published on 23 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad, who has Alzheimer's, has been at Weald Heights for nearly a year. The staff were very kind in helping him settle in and he has made lovely friends there. The family had supported him at home for a long time and then employed live-in carers. It felt like such a weighty responsibility to finally
book him into Weald Heights. If only we'd known how much happier he'd be there! There are more people/activities to engage with and he initiates conversation in a way he didn't before. We regularly take him on outings and he's always happy to go back. He's told us several times that he never dreamed he'd be living in such a lovely place at his time of life. The staff are always friendly and are good at helping him shower/shave and remind him to charge/use his hearing aids. There is a great staff-to-client ratio and the way the three floors are used to group clients with similar needs works well. Communication with the families is also good.
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Review from J M (Daughter of Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, better than the previous setting where Mum was for 5 months to April. Staff are more engaged, better activities, better atmosphere and more caring.
Reply from Amelia Moore, Reviews Team at Weald HeightsThank you very much for taking the time to leave us feedback about your experience.At Weald Heights Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from S H (Son of Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have spent many hours with my mother as a visitor and am always impressed with the care and dedication of the staff. I am always kept up to date with any issues with my resident mother who is not always the easiest person to look after.
Reply from Reviews Team, Reviews Team at Weald HeightsThank you very much for taking the time to leave us feedback about your experience. We are grateful for your positive comments regarding the level of care and dedication of the team and we will ensure that your review is passed on to our team. At Weald Heights, we set a high standard of care, so your review is much appreciated. Thank you.
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Review from G N (Niece of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our aunt had to leave her home, where she had wished to see out her life when the live-in carers were no longer able to meet her needs. We were all concerned that moving her would be traumatic for our aunt but our concerns were unfounded as the care and attention she is receiving at Weald Heights has
been excellent. Although frail, she has settled seemingly very well and is encouraged to participate and do more for herself.
The application to Weald Heights and the eventual move was very smooth and we are grateful to all concerned for their help in this respect.
Reply from Amelia Moore, Reviews Team at Weald HeightsThank you for taking the time to submit your review. We appreciate your feedback and are delighted that your Aunt has settled well to her new environment. We are passionate about providing the best of care, so we are very pleased to hear that your experience has been a positive one.
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Review from Christine H (Niece of Resident) published on 14 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I (along with my sisters and cousin) have visited our aunt at Weald Heights and maintained regular contact by phone with the staff who are supervising her care. We are very happy with the care, kindness and attention shown to her and feel relieved that she seems to have settled in well.
Reply from Reviews Team, Reviews Team at Weald HeightsHi Christine. Thank you very much for taking the time to leave us feedback about your experience.At Weald Heights Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from N W (Son of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since our father's arrival at Weald Heights, which had previously hosted our mother for periods of respite care, we have continued to be very happy with the standard of care provided. The organisation is clearly run as an efficient business and fees reflect the high standard of facilities provided.
Staff are invariably helpful, caring and good-natured, projecting a positive face even in occasionally challenging situations. They have been receptive to requests for information, including access to relevant aspects of dad's care plan. The weekly (email) programme of planned events, coupled with the Relish Wellbeing app, has allowed us to maintain a basic remote overview of Dad's activity in-between visits. Staff have also been proactive in facilitating and supporting external activities (eg trips to Biggin Hill Airport), which go beyond their normal remit. We hope that the improving weather may permit more time to be spent outside in the fresh air during the coming months.
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Review from E M (Daughter of Resident) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is looked after very well. All the staff are extremely caring and go the extra mile to do things for her that really make a difference. Like washing and drying her hair on the days when her hairdresser hasn't been able to come in. Mum is showered every day. I know this isn't the case everywhere
as we had to chase the staff in another home to shower my Dad twice a week - it was an ongoing battle. Mum is always dressed nicely and she tells me the staff are kind and patient. I too, have witnessed their care and compassion. Only yesterday when I went to see her they were all outside under sun umbrellas having a cream tea which she thoroughly enjoyed. Had a few issues with the laundry being shrunk but hope this is now resolved. And occasionally Mum has said the food portions can be small but there are always snacks available. Overall I couldn't be happier with Weald Heights - it really is like a hotel with care.
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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Weald Heights is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 57 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 56 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.855 for Weald Heights is calculated as follows: ( (595 Excellents x 5) + (58 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 669 Ratings = 4.855
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Weald Heights is based on 56 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 56 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Feb 2025

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (129)

Meet the Team (1)

Maria

Maria Covington

Job Title: Home Manager Joined: 2016

I’m a registered nurse by training and have worked in older people’s care for 25 years. Before joining Weald Heights in 2016, I had managed a large care home for ten years. I’ve been at Weald Heights since before it opened its doors. I’m delighted at the way my team and I have made it a home with a first-class reputation.


I believe in setting the standard, rather than following, and we take an innovative, personalised approach to resident care. When residents said they fancied learning a new language, we set up Spanish lessons and joined with a local parent and toddler group so that the generations could learn together. And when a gentleman, who is a keen musician, wanted to visit the Royal Albert Hall for his 90th birthday, we worked with his family to make it happen and to give him an unforgettable day.


I was delighted with our ‘good’ rating from the CQC, which we gained in September 2018. I’m now looking forward to continuing to work with my skilled and passionate team to go one better. Our aim now is to become an ‘outstanding’ provider of great care for older people in Sevenoaks, and across Kent and the South East of England.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Weald Heights to verify any information. View our terms and conditions. Weald Heights has an Enhanced Service - more info.