
Since my father has been in Emerson Grange the care he has received is first classS E(Daughter of Resident/Service User)



Since my father has been in Emerson Grange the care he has received is first classS E(Daughter of Resident/Service User)



Located in Hextable, Kent, Emerson Grange is a stunning care home offering exceptional nursing, residential, dementia, respite and convalescent care within elegant surroundings. As part of the exclusive Cinnamon Care Collection, an award-winning Top 20 Care Home Group since 2018, the home is committed to delivering outstanding quality and making a positive difference to the lives of residents and their families.
Emerson Grange combines beautifully designed interiors with compassionate, person-centred care....
Care Provided by Emerson Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to an assessment and availability. Please call Emerson Grange for live availability.
The price(s) shown are provided by the care home. Contact Emerson Grange Care Home for full pricing details and T&Cs.
Contact Emerson Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Cinnamon Care Collection
- Private Owned
Person in charge
- Damilola Baiyewu(Head of Care)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (85)
- Single Rooms with ensuite Wet Room (78)
- Couples/Companion Rooms with ensuite Wet Room (7)
Parking
- Ample onsite parking available
Emerson Grange Care Home Reviews (156)
Emerson Grange Care Home has a Review Score of 9.9 (9.871) out of 10, based on 77 reviews in the last 2 years.
Over all time Emerson Grange Care Home has 156 reviews.
Was here with nan and the family for the Halloween quiz night. Food was incredible. The staff was outstanding. All round great time for me and the family. Nan loved it.
I'm glad you had a great night with us, it was such a pleasure seeing you all have a wonderful time together.
Would happily come again. Such a fantastic team who are amazing at their job.
It was lovely to welcome you to us when you joined your loved on at our quiz night. We appreciate such kind words about our wonderful team and we look forward to welcoming you back to us for our Christmas events.
The food is superb - what a great atmosphere.
Calm and attentive, love it!
Thank you for taking the time to share such kind words about your experience with us. It's a pleasure hosting you when visiting your loved one and we hope you will continue to enjoy the many social events we have to offer.
We came to the Halloween night, had a really good time. Great atmosphere and the staff were a great bunch.
Thank you for supporting our social events with your loved one. We're looking forward to welcoming you to our Christmas events.
Very welcoming and attentive. Warm cosy atmosphere. Genuine feeling of belonging.
What lovely feedback to have received, thank you for taking the time to share your thoughts with us.
Wonderful staff, very helpful and great events of an evening for residents and friends.
Thank you for taking the time to share your thoughts about our team and home.
Since moving to Emerson's back in March this year my mum has transitioned from a wheelchair onto a walker. This enormous life change is testament to the dedication of not only the care staff but also the events team. As a family, we couldn't be any happier of our mums decision to move into Emersons, she likens it to "coming home".
How wonderful it was to read how your mother felt when she made the move to us, thank you so much for sharing. It has been a pleasure welcoming her to us and having you all be part of our family here at Emerson Grange.
Always has a variety of food. Plenty of activities on offer.
Thank you for taking the time to share such wonderful feedback about our team.
My friend's mother became a respite resident initially before coming a permanent resident. The home is a warm and caring environment. The staff are attentive and always ready to help with any concerns or queries. The rooms are spotless, and the food is first class. There are lots of activities to join, including quiz nights and weekly exercise classes. I would highly recommend Emerson Grange if you are considering a care home.
Thank you for your incredibly touching words about our home and staff. It's been a pleasure welcoming her to our family.
Fantastic and friendly atmosphere, amazing food/nibbles.
Hosts/staff were attentive, welcoming, friendly and went above and beyond.
Fantastic evening.
Thank you for taking the time to share such kind words about our team. We're glad that you enjoyed your first quiz night with your loved one and look forward to welcoming you back to many others.
We came for the Halloween quiz night, to spend the evening with family and to see Maurine. We had lots of laughs and had overall, a great evening. The staff were exceptional and very caring. The food given out to us was very lovely.
Thank you for your kind words and for supporting our social events. We look forward to seeing you at the next quiz night.
I am so pleased to be here. I find the staff, food and the care excellent. I have been treated with care and dignity.
Thank you taking the time to review your experience with us. It is a pleasure having you be part of the Emerson Grange family.
A close family friend needed emergency respite and Emerson Grange were able to accommodate. The facilities are second to none and cannot praise their team enough for all that they've done in such a short time. Thank you!
We were glad to have been able to provide the convalescence care that your friend required. We appreciate you taking the time to share your feedback about our team.
I have been treated with the utmost dignity and care by all the staff. Food is excellent with very good choice and variety. Room is very pleasant. The night staff are very caring and aware that I need the commode frequently, I feel very much part of this 'family' even though I am only here for respite care.
Thank you for choosing Emerson Grange for your convalescence care. Thank you for your kind words and for recognising our wonderful team.
Care and support at a high standard from management, reception and most of all those who are giving excellent personal care and assistance. All areas and meals are of a high standard by excellent house keeping staff. Thank you everyone. #Communication has been excellent on all levels
It's been our pleasure having your loved one stay with us and thank you for taking the time to share some wonderful feedback about our time.
But it is the attitude and manner of all staff that sets Emerson Grange apart. I am confident my mum is safe and well cared for. I regularly seeing staff going the extra mile tailoring their approach to met my mum's needs. Thank you.
Thank you for your kind comments about our staff, it's been a pleasure having your mother be a part of our family for almost three years.
Flawless and incredibly hospitable making the time we spent fun and memorable.
Thank you for taking the time to leave us such a wonderful review.
Very happy with the service and the staff are very friendly.
Thank you for taking the time to share your kind words about our team.
Such a lovely place, my grandma seems happy here. Staff are lovely too!
Thank you for your kind words about our facilities and team.
Staff are always cheerful and welcoming. Care staff are very attentive and have a good relationship with resident. I am always kept well informed. My mum's needs seem well catered for.
Thank you for your entrusting us with your mother's care and for the kind words you've shared about our team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (1)
- 14 May 2026
A great afternoon was had raising money for Dementia UK Delicious cakes and sweet treats lovingly prepared by our talented team, to residents, relatives, and staff sharing special moments together,...
- 23 Apr 2026
Emerson Grange Marathon Our apartment services coordinator is running the London Marathon in support of The British Heart Foundation, so to help with fundraising and show our support the whole...
- 31 Mar 2026
We are proud to be a part of the national dementia friend scheme. We held an event to support people living with dementia and their carers. These are regular events...
- 05 Aug 2026Organiser: Emerson Grange Care Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Cinnamon Care Collection
- 26 Jun 2025Recipient: Emerson Grange Care Home
- 31 Jan 2025Recipient: Cinnamon Care Collection
Accreditations
There are no accreditations posted yet for Emerson Grange Care Home.
Meet the Team (3)

What I Do:
In May 2022, I made the significant decision to join Cinnamon as the Care Service Manager, a choice that has since proven to be the most rewarding in my career. Within the company, I was fortunate to be promoted to Head of Care/Registered Manager.
As Head of Care/Registered Manager, I am responsible for overseeing the complete care process for our residents, starting from the preadmission phase. My primary goal is to ensure that each resident’s care journey begins with a strong foundation, allowing us to deliver personalized, compassionate, and high-quality care.
My role at Emerson Grange presents an exciting and inspiring challenge. I am committed to bringing my expertise, experience, and dedication to enhancing the well-being of our residents while upholding the highest standards of care. My focus is on ensuring that each resident enjoys a dignified and fulfilling quality of life. I am enthusiastic about contributing to the continued success of Emerson Grange as a leader in UK care services.
My Experience:
My healthcare career began in 2007 when I started working as a healthcare assistant within the National Health Service (NHS). This role provided me with invaluable hands-on experience and laid the foundation for my future in healthcare.
With a commitment to furthering my education and expertise, I completed a Bachelor of Science in Nursing at Greenwich University, gaining essential knowledge and skills for delivering high-quality patient care. To expand my understanding of public health, I also earned a Post Graduate Certificate in Public Health from the University of Sunderland. This advanced qualification has enriched my perspective on healthcare management and service delivery.
Throughout my time with Cinnamon, I have gained extensive experience as a Care Service Manager, where I have embraced the company’s vision and values. This continuity has enabled me to transition smoothly into my current role as Head of Care/Registered Manager, where I am committed to fostering high standards of care for all residents.
About Me:
I am fortunate to be married and a proud parent of three wonderful children who continually inspire and motivate me in both my personal and professional life. Beyond my work and family, I enjoy pursuing creative hobbies such as design, where I take pleasure in the process of bringing ideas to life. I also have a passion for party planning, finding joy in organizing memorable events that bring happiness to others.

Having had the pleasure of seeing this development from bricks and mortar to what it is today, and having often been the first point of contact at Emerson over the years, I am able to showcase our development and give an insight into the fantastic lifestyle we offer.
I am responsible for all aspects of the non-care operations in the development and am here to facilitate our lifestyle offering to our residents, apartment owners and their families and friends.
My experience:I joined Cinnamon with over a decade of experience in both corporate and independent residential estate agencies, managing various departments over the years, from frontline Sales & Lettings to Property Management.
About me:I am a proud husband and a father to two beautiful daughters, and I enjoy spending as much time as possible with my family both at home and abroad, sharing our love of travel. I am an avid sports fan and in my spare time can often be found on the cricket field, on the golf course or watching American Football.

As a Resident Services Advisor, I support families who are considering a change in their current living situation, sometimes as a choice and sometimes due to necessity. My role is both rewarding and fulfilling and brings me great satisfaction as no two days are ever the same, just as no two people are ever the same.
My aim is to support families to make the decision that is right for them and their loved ones. I appreciate that moving, whether downsizing to one of our apartments or into our care home, is a highly emotional experience, and I support and guide our residents and their families through the process, both offering advice and ensuring a smooth and timely move.
My experience:I have been working in the care industry for over 20 years. My initial role as an activity coordinator provided me with the wonderful opportunity to get to know residents and learn about them as individuals. I have worked both regionally and at the home level in a variety of roles. As a member of the Emerson Park team, I endeavour to continue with my commitment to supporting residents, their families and my colleagues in ensuring that our home is a great place to live and work.
About meI am lucky to have a large family around me, and when I am spending time away from work, I love to enjoy the company of those I love. I enjoy gardening, walking, and reading. I am a secret twitcher and can get overly excited when I see a rare bird.
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