
Since my father has been in Emerson Grange the care he has received is first classS E(Daughter of Resident/Service User)



Since my father has been in Emerson Grange the care he has received is first classS E(Daughter of Resident/Service User)



Located in Hextable, Kent, Emerson Grange is a stunning care home offering exceptional nursing, residential, dementia, respite and convalescent care within elegant surroundings. As part of the exclusive Cinnamon Care Collection, an award-winning Top 20 Care Home Group since 2018, the home is committed to delivering outstanding quality and making a positive difference to the lives of residents and their families.
Emerson Grange combines beautifully designed interiors with compassionate, person-centred care....
Care Provided by Emerson Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to an assessment and availability. Please call Emerson Grange for live availability.
The price(s) shown are provided by the care home. Contact Emerson Grange Care Home for full pricing details and T&Cs.
Contact Emerson Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Cinnamon Care Collection
- Private Owned
Person in charge
- Damilola Baiyewu(Head of Care)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (85)
- Single Rooms with ensuite Wet Room (78)
- Couples/Companion Rooms with ensuite Wet Room (7)
Parking
- Ample onsite parking available
Emerson Grange Care Home Reviews (156)
Emerson Grange Care Home has a Review Score of 9.9 (9.871) out of 10, based on 77 reviews in the last 2 years.
Over all time Emerson Grange Care Home has 156 reviews.
I have lived here as an apartment owner for about 3 and a 1/2 years. It was the best thing that I have ever done and do not regret moving here.The apartment is outstanding and the decor of the rest of the building is like living in a 5 start hotel. The management and staff are fantastic very helpful and professional at all times and make living here a joy. The food is outstanding with wonderful chefs and auxiliary staff. There is so much to do here with quizzes, suppers and trips out arranged by our very efficient Apartment Services Coordinators. This is place when I hope to live for many years and would certainly recommend it to my family and friends. Well done Emerson Grange keep the good work up your are the best.
Thank you for sharing your insights into being part of the Emerson Grange family and for the kind words about our team. It has been a pleasure having you with us.
The atmosphere as soon as you walk in is that of a smart hotel with friendly staff its a wonderful first impression. The facilities are the best I have seen and we did visit a lot before we chose Emerson. All the areas are light and airy and spotlessly clean. My mother in law is often out on trips or arranged activities and leads a very active stay Emerson. It really has made all the different to all our lives.
Thank you for taking the time to share such wonderful feedback about the home.
This is our third "Quiz Night", which was filled with a lot of laughter, the residents had fun, and we were catered for throughout the evening by staff members. The host enjoys spending his evening filling the home with joy, a great night!
Thank you for your continuing support around our community events with your loved one.
Care for my uncle has always been excellent.
Thank you for sharing your kind words about the home.
The team here have been very supportive to my father and myself dad arrived in Sept 2023 after losing his wife he had been very poorly and in hospital. The care and routine dad has received has enabled him to regain strength and be able to go home.
Thank you for your kind words, we wish your father all the very best with his move back home.
I made the decision to put my mother-in-law in this home and so far it was the best decision we as a family have made. The facilities are excellent and the staff very caring.
Our team takes great pride in creating a warm, supportive environment, and knowing we've made a difference to your family means a lot to us.
Lovely care home for my mother, just like a stay in a 5* hotel! She is well looked after.
Thank you for your kind words, it has been a pleasure looking after your mother.
All the staff are fantastic, friendly and welcoming. The activities team arrange some wonderful trips and sessions. There is a real feeling of family when you come here, and everyone looks after and my grandma really well. She is so much happier than when she lived on her own - so thank you.
Thank you for taking the time to share such kind words and thoughts about our team.
My mother-in-law was very anxious about living at a home. Emerson Grange has been wonderful for her. She is eating well, participating in the activities and embracing her time here. The cares and all the staff are lovely. This has been the best for her.
Thank you so much for your kind words. It's a pleasure caring for your mother-in-law and we are thrilled to hear that she is enjoying her time with us.
My mother has been a resident at Emerson Grange for over 18 months. All the staff are excellent, caring, friendly and approachable. Mum is cared for very well. Excellent activities programme and varied in content. Management are on hand to answer any concerns we may have. No concerns at the moment.
Thank you so much for your kind words and continued trust in our team.
Our friend recently moved to Emerson's, and it's been amazing being able to see her on social media. We joined them for a quiz night, and the staff were attentive, the drinks and food were delicious, and it was a great night. The events held for residents are well thought out, relevant and fun. The staff clearly enjoy working at Emerson's.
Thank you so much for your kind words. We're thrilled to hear you had a great time at our quiz night. We look forward to welcoming you back to us for more fun nights ahead!
Emerson is very special palace. It has such a lovely feeling about it, friendly always! The staff from the top management down are amazing. There is always something happening. I do think they go above and beyond to provide a real home from home! Highly recommended!
Thank you so much for your kind words and your recommendation.
Management excellent/environment excellent
Thank you so much for your kind words, it means a lot to our team.
Very good. My nan is very happy and has eaten better than ever! All the staff are very friendly and nan is very comfortable with them. They listen and chat with her and are getting to know her very well. She has settled in easily.
Thank you for taking the time to share wonderful feedback about our team. It is a pleasure having her be part of the Emerson Grange family.
There are not enough words to express the brilliance, and professionalism from Emerson Grange. They made my father feel welcome and cared for extending this to all his family at the most emotional time. I cannot thank them enough. The transition from being a flat owner to the nursing home took a lot of anxiety away, as the staff knew my father and he felt part of the community even before he went to Emerson Grange. Through the most difficult time, the staff were very conscientious of not only giving the best care to my father, but the best care to all his family including his grandchildren. Thank you Emerson for all you do. I wouldn't have wanted my father to have gone anywhere else.
Thank you so much for your kind words, it truly was a pleasure having your father be part of our family over the years.
My father moved into Emerson Grange in September 2024 when he was no longer able to care for himself at home. From the moment he arrived he was made to feel most welcome and part of the Emerson family. The manager and staff on Buckingham provided the most amazing care during his short time with them. They liaised with the local hospice and medical team to ensure Dad received the highest quality end of life care. As a family of nurses it meant so much to us that our dear dad passed away peacefully, pain-free and with dignity. Furthermore, during dad's last days we were looked after and supported so well which enabled us to focus on spending quality time with him. Thank you Emerson.
Thank you for entrusting us with your father's care and for taking the time to share your experience with us. He is deeply missed by us all.
My dad spent 6 weeks at Emerson Grange Care Home for palliative and end of life care. They were truly amazing! They showed immense compassion for him and us as a family. The nurses demonstrated a high level of nursing expertise and knowledge and liaised regularly with the hospice to optimise his care. They spent time treating my dad with dignity and respect referring to his wishes. They knew he took pride in his appearance and even shaved him on the day he died. They listened to our concerns and involved us in all decisions. In his final days we were allowed to be with him 24/7. Staff were kind to us providing us with bed linen and ensuring we were offered meals and drinks. They cared for us and dad. There are no words to express how grateful we are to the team at Emerson Grange for all the support they showed to us and for allowing dad to die peacefully with dignity and respect. Thank you!
Thank you for taking the time to share such kind words around the care your father received whilst he was with us. It was a pleasure having him as part of the Emerson Park family over the years. Please know that you and your family remain in our thoughts, and we are here for anything you may need in the future.
The staff supporting Mum have all been wonderful and very kind and cannot be faulted. The only issue has been about the standard of food and in particular the temperature of it when it arrives. Not being a meat eater and unable to eat spicy or savoury food what is on offer at different times has not been a big enough variety.
Thank you for your kind words and for taking the time to share your feedback about our wonderful team. We value your input regarding the variety of food. Our team is always working to improve the dining experience, and we'll be sure to review the menu variety. Please do not hesitate to speak with...
I am very happy with the care my mother receives on the 2nd floor "Windsor". Her dementia continues to progress, and the challenges that brings have been met by the care team. I find it easy to talk to her team with any concerns and they are all very approachable - with an open door when I have been going past. I praise the activities team very highly as they work well to keep mum occupied, when she is occupied she is happy! A positive atmosphere always.
Thank you for taking the time to share your kinds words about it team. It is a pleasure having your mother be part of the Emerson Grange family.
Overall, highly recommended. Very impressed with the facilities. Staff very professional. The friendly atmosphere is always very welcoming. Family and friends who visit speak very highly of the home and leave with a nice experience. Customer service is excellent! Happy all round!
Thank you for taking the time to share your views on Emerson Grange and the team we value your feedback and are delighted you are happy with our home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (1)
- 14 May 2026
A great afternoon was had raising money for Dementia UK Delicious cakes and sweet treats lovingly prepared by our talented team, to residents, relatives, and staff sharing special moments together,...
- 23 Apr 2026
Emerson Grange Marathon Our apartment services coordinator is running the London Marathon in support of The British Heart Foundation, so to help with fundraising and show our support the whole...
- 31 Mar 2026
We are proud to be a part of the national dementia friend scheme. We held an event to support people living with dementia and their carers. These are regular events...
- 05 Aug 2026Organiser: Emerson Grange Care Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Cinnamon Care Collection
- 26 Jun 2025Recipient: Emerson Grange Care Home
- 31 Jan 2025Recipient: Cinnamon Care Collection
Accreditations
There are no accreditations posted yet for Emerson Grange Care Home.
Meet the Team (3)

What I Do:
In May 2022, I made the significant decision to join Cinnamon as the Care Service Manager, a choice that has since proven to be the most rewarding in my career. Within the company, I was fortunate to be promoted to Head of Care/Registered Manager.
As Head of Care/Registered Manager, I am responsible for overseeing the complete care process for our residents, starting from the preadmission phase. My primary goal is to ensure that each resident’s care journey begins with a strong foundation, allowing us to deliver personalized, compassionate, and high-quality care.
My role at Emerson Grange presents an exciting and inspiring challenge. I am committed to bringing my expertise, experience, and dedication to enhancing the well-being of our residents while upholding the highest standards of care. My focus is on ensuring that each resident enjoys a dignified and fulfilling quality of life. I am enthusiastic about contributing to the continued success of Emerson Grange as a leader in UK care services.
My Experience:
My healthcare career began in 2007 when I started working as a healthcare assistant within the National Health Service (NHS). This role provided me with invaluable hands-on experience and laid the foundation for my future in healthcare.
With a commitment to furthering my education and expertise, I completed a Bachelor of Science in Nursing at Greenwich University, gaining essential knowledge and skills for delivering high-quality patient care. To expand my understanding of public health, I also earned a Post Graduate Certificate in Public Health from the University of Sunderland. This advanced qualification has enriched my perspective on healthcare management and service delivery.
Throughout my time with Cinnamon, I have gained extensive experience as a Care Service Manager, where I have embraced the company’s vision and values. This continuity has enabled me to transition smoothly into my current role as Head of Care/Registered Manager, where I am committed to fostering high standards of care for all residents.
About Me:
I am fortunate to be married and a proud parent of three wonderful children who continually inspire and motivate me in both my personal and professional life. Beyond my work and family, I enjoy pursuing creative hobbies such as design, where I take pleasure in the process of bringing ideas to life. I also have a passion for party planning, finding joy in organizing memorable events that bring happiness to others.

Having had the pleasure of seeing this development from bricks and mortar to what it is today, and having often been the first point of contact at Emerson over the years, I am able to showcase our development and give an insight into the fantastic lifestyle we offer.
I am responsible for all aspects of the non-care operations in the development and am here to facilitate our lifestyle offering to our residents, apartment owners and their families and friends.
My experience:I joined Cinnamon with over a decade of experience in both corporate and independent residential estate agencies, managing various departments over the years, from frontline Sales & Lettings to Property Management.
About me:I am a proud husband and a father to two beautiful daughters, and I enjoy spending as much time as possible with my family both at home and abroad, sharing our love of travel. I am an avid sports fan and in my spare time can often be found on the cricket field, on the golf course or watching American Football.

As a Resident Services Advisor, I support families who are considering a change in their current living situation, sometimes as a choice and sometimes due to necessity. My role is both rewarding and fulfilling and brings me great satisfaction as no two days are ever the same, just as no two people are ever the same.
My aim is to support families to make the decision that is right for them and their loved ones. I appreciate that moving, whether downsizing to one of our apartments or into our care home, is a highly emotional experience, and I support and guide our residents and their families through the process, both offering advice and ensuring a smooth and timely move.
My experience:I have been working in the care industry for over 20 years. My initial role as an activity coordinator provided me with the wonderful opportunity to get to know residents and learn about them as individuals. I have worked both regionally and at the home level in a variety of roles. As a member of the Emerson Park team, I endeavour to continue with my commitment to supporting residents, their families and my colleagues in ensuring that our home is a great place to live and work.
About meI am lucky to have a large family around me, and when I am spending time away from work, I love to enjoy the company of those I love. I enjoy gardening, walking, and reading. I am a secret twitcher and can get overly excited when I see a rare bird.
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