
Since my father has been in Emerson Grange the care he has received is first classS E(Daughter of Resident/Service User)



Since my father has been in Emerson Grange the care he has received is first classS E(Daughter of Resident/Service User)



Located in Hextable, Kent, Emerson Grange is a stunning care home offering exceptional nursing, residential, dementia, respite and convalescent care within elegant surroundings. As part of the exclusive Cinnamon Care Collection, an award-winning Top 20 Care Home Group since 2018, the home is committed to delivering outstanding quality and making a positive difference to the lives of residents and their families.
Emerson Grange combines beautifully designed interiors with compassionate, person-centred care....
Care Provided by Emerson Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to an assessment and availability. Please call Emerson Grange for live availability.
The price(s) shown are provided by the care home. Contact Emerson Grange Care Home for full pricing details and T&Cs.
Contact Emerson Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Cinnamon Care Collection
- Private Owned
Person in charge
- Damilola Baiyewu(Head of Care)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (85)
- Single Rooms with ensuite Wet Room (78)
- Couples/Companion Rooms with ensuite Wet Room (7)
Parking
- Ample onsite parking available
Emerson Grange Care Home Reviews (156)
Emerson Grange Care Home has a Review Score of 9.9 (9.871) out of 10, based on 77 reviews in the last 2 years.
Over all time Emerson Grange Care Home has 156 reviews.
Less than four months after Emerson Grange provided expert and compassionate end of life care for my mother, there was no question for me about where to stay during recovery, and unlike many other providers, they are insured for people under 50.
From the moment I arrived, my needs were fully taken care of. The level of care is second to none, but so are the surroundings, food and accommodation, and all staff members really are exceptional. I would not hesitate to recommend Emerson Grange to anyone who is looking for a very high standard of care.
It is wonderful to hear that our team and facilities helped give you the confidence and support you needed during such an important time in your healing process. Your recommendation is greatly appreciated, and we'll continue striving to offer the highest standard of care to all our residents. Wishing you all the best in your continued recovery!
The staff in Emerson Grange Care Home have always been kind, caring and helpful towards my mother. They treat my mother with respect and are always friendly and approachable.
Thank you so much for your kind words and thoughtful feedback. We are delighted to hear that your mother has received such positive care and support from our team and it has been a pleasure having her be part of our family.
The day my brother arrived, he was greeted with love and affection although it did take a couple of weeks for him to settle into his new surroundings. The staff were fantastic with his caring needs, gently assisting him to feel safe and happy. Over the years I have seen many changes. In all the years I had only complained once about an issue of his care. Other than this occasion, I have always been more than happy. My brother became totally bedridden, eventually being transferred to the Palliative Care Floor. The nursing care was fantastic in every way and how they also looked after me. One member of staff who I have known from the very first day is totally committed to Emerson by helping residents, relatives and staff.
Thank you for your feedback and for trusting us with your brother's care. We wish you and your family all the best moving forward and look forward to seeing you when you're passing us.
We are really happy with overall care and attention mum receives. She is really happy all her need are taken into consideration. Food and entertainment are excellent. We could not be happier. I would definitely recommend Emerson Grange Care Home. Staff are so caring.
Thank you so much for your kind words and positive feedback. It has been a pleasure having your mother be part of our family.
Everyone is kind and helpful and of course, professional. Emerson has a wonderful ethos, where residents and their families always feel welcomed and listened to.
Emerson and its people create the very best care home and I am proud and pleased my father lives here.
Thank you so much for your kind review. Your feedback means a lot to us and we are delighted to hear that your father has been happy with his care at Emerson Grange for the past two years.
My mother has been at Emersons' since May 2024 and it's like a home from home. Me and my family feel like we are part of the home and everyone is so friendly. The staff are ally caring and the facilities are excellent. It's like a 5-star hotel, spotless! Loads of great activities and day trips that family are always welcome. mum being here gives me peace of mind and I would highly recommend it to anyone.
Thank you for the lovely feedback, we are delighted to hear you feel part of the home as this is what we strive to achieve. It is always so nice to know that residents loved ones feel a part of the extended family.
Emerson Grange is an amazing facility, it really is a care home that breaks the mould with its overall homely feel and care above and beyond. The staff are amazing, the facilities really are the best. Always a friendly face and 'home from home'. The worries I had with my mum moving into care have faded away, replaced with a feeling she really is in a genuinely good place! Keep up the good work.
It is always so nice to read that Emerson Grange staff are amazing. We thank you for taking the time to share your views on the home and we are so happy that we are making a difference for your mum and her family.
Reception staff are especially lovely always with a smile. One thing dad would like is better food.
Thank for taking the time to share your feedback about the home and our wonderful team, it means a lot to us.
We found all staff to be very helpful and caring and look after my mother in law with respect and care. Also she is enjoying the company of the residents.
Thank you for taking the time to share your feedback about your mother-in-law is being cared for by our team. It is a pleasure having here be part of the Emerson Grange family.
Emerson Grange Care Home is an exceptional care home. My mother is so happy here. The style and culture of the home is second to non and the staff are professional, thoughtful, friendly and caring. There is a wonderful family feeling and our visits are always happy.
Thank you for your heartfelt review. We are thrilled to hear that your mother is happy at Emerson Grange and that you appreciate the atmosphere and care we strive to provide to our residents.
My wife has been a resident (nursing care) at Emerson Grange Care Home since February 2023. My sons and I undertook careful evaluation of homes providing nursing care 24/7 before applying on my wife's behalf to Emerson Grange. It has been the best decision we could have made, our overall experience of the professional support and care my wife receives has been first class. I visit daily and have noticed a significant improvement in my wife's health and well being since her transfer form hospital. We are most appreciative.
Thank you for taking the time to share your experience with us. We're delighted to hear that your wife is thriving at Emerson Grange and that our care has made such a positive impact on her health and well-being.
Wonderful environment for all to enjoy.
Thank you for your kind words, it means a lot to us.
Emerson Grange Care Home is a wonderful care home. My father is well looked after, his room is always spotless. The care staff are friendly and engage my father in activities. He is happy which gives me and my family peace of mind when we travel.
Thank you so much for your kind words. We are thrilled to hear that your father is receiving such wonderful care and that our team is making a positive impact on his life.
We decided to put our mother-in-law into a home in April this year. After looking at 10 to 15 homes, we chose Emerson Grange Care Home. It stood well above all the others we viewed and has not let us down. The staff goes above and beyond with service and care. It was a very difficult decision to put a family member into care, but we have no regrets. Emerson has been a godsend. 5 stars.
Thank you for trusting us with your mother-in-law's care. We are grateful to be part of her journey and are here for you every step of the way!
Emerson Grange offers an exceptional level of care in a clean and comfortable environment. The staff are very attentive and always appear positive. Also, the food is very good and a wide variety.
Your kind words mean a lot to us, and we look forward to continuing to provide exceptional care!
Very good.
Thank you so much for your kind words, it means a lot to our team.
Food is excellent.
She's always clean and nicely dressed.
The staff are lovely.
Thank you for your review, it's been a pleasure having your mother be part of the Emerson Grange family. Regarding the staffing levels on the floor, please know that they can fluctuate based on the number of residents and their dependency levels. We strive to ensure that all residents receive the very best person centred care. Your kind words about our staff mean a lot to us.
My mum has been at Emerson for three years, and it was the best decision I made for her - she is very well cared for by wonderful staff and lives in beautiful surroundings, the entertainment staff are amazing with daily activities, parties and arranging for singers to entertain the residents. This has to be the best care you could wish for.
Thank you so much for your kind words. It has been a pleasure having your mum be part of our family over the last three years.
Having recently moved my mother into a beautiful room on the second floor (dementia floor) I have been very pleased with the way she has settled. The staff have been very caring and attentive. The activities team are extremely important, especially for those on the dementia floor. They do such a good job and I can't stress how pleased I am that mum gets out and about and is kept busy and happy.
Thank you for a lovely review and like you we feel we have a fabulous activity team who make a huge difference to the lives of people living at Emerson.
When I came to the home I found the carers and the other staff very friendly and take great care in looking after my partner.
We really appreciate you taking the time to share your views and are delighted you feel happy with the care your partner is receiving.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (1)
- 14 May 2026
A great afternoon was had raising money for Dementia UK Delicious cakes and sweet treats lovingly prepared by our talented team, to residents, relatives, and staff sharing special moments together,...
- 23 Apr 2026
Emerson Grange Marathon Our apartment services coordinator is running the London Marathon in support of The British Heart Foundation, so to help with fundraising and show our support the whole...
- 31 Mar 2026
We are proud to be a part of the national dementia friend scheme. We held an event to support people living with dementia and their carers. These are regular events...
- 05 Aug 2026Organiser: Emerson Grange Care Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Cinnamon Care Collection
- 26 Jun 2025Recipient: Emerson Grange Care Home
- 31 Jan 2025Recipient: Cinnamon Care Collection
Accreditations
There are no accreditations posted yet for Emerson Grange Care Home.
Meet the Team (3)

What I Do:
In May 2022, I made the significant decision to join Cinnamon as the Care Service Manager, a choice that has since proven to be the most rewarding in my career. Within the company, I was fortunate to be promoted to Head of Care/Registered Manager.
As Head of Care/Registered Manager, I am responsible for overseeing the complete care process for our residents, starting from the preadmission phase. My primary goal is to ensure that each resident’s care journey begins with a strong foundation, allowing us to deliver personalized, compassionate, and high-quality care.
My role at Emerson Grange presents an exciting and inspiring challenge. I am committed to bringing my expertise, experience, and dedication to enhancing the well-being of our residents while upholding the highest standards of care. My focus is on ensuring that each resident enjoys a dignified and fulfilling quality of life. I am enthusiastic about contributing to the continued success of Emerson Grange as a leader in UK care services.
My Experience:
My healthcare career began in 2007 when I started working as a healthcare assistant within the National Health Service (NHS). This role provided me with invaluable hands-on experience and laid the foundation for my future in healthcare.
With a commitment to furthering my education and expertise, I completed a Bachelor of Science in Nursing at Greenwich University, gaining essential knowledge and skills for delivering high-quality patient care. To expand my understanding of public health, I also earned a Post Graduate Certificate in Public Health from the University of Sunderland. This advanced qualification has enriched my perspective on healthcare management and service delivery.
Throughout my time with Cinnamon, I have gained extensive experience as a Care Service Manager, where I have embraced the company’s vision and values. This continuity has enabled me to transition smoothly into my current role as Head of Care/Registered Manager, where I am committed to fostering high standards of care for all residents.
About Me:
I am fortunate to be married and a proud parent of three wonderful children who continually inspire and motivate me in both my personal and professional life. Beyond my work and family, I enjoy pursuing creative hobbies such as design, where I take pleasure in the process of bringing ideas to life. I also have a passion for party planning, finding joy in organizing memorable events that bring happiness to others.

Having had the pleasure of seeing this development from bricks and mortar to what it is today, and having often been the first point of contact at Emerson over the years, I am able to showcase our development and give an insight into the fantastic lifestyle we offer.
I am responsible for all aspects of the non-care operations in the development and am here to facilitate our lifestyle offering to our residents, apartment owners and their families and friends.
My experience:I joined Cinnamon with over a decade of experience in both corporate and independent residential estate agencies, managing various departments over the years, from frontline Sales & Lettings to Property Management.
About me:I am a proud husband and a father to two beautiful daughters, and I enjoy spending as much time as possible with my family both at home and abroad, sharing our love of travel. I am an avid sports fan and in my spare time can often be found on the cricket field, on the golf course or watching American Football.

As a Resident Services Advisor, I support families who are considering a change in their current living situation, sometimes as a choice and sometimes due to necessity. My role is both rewarding and fulfilling and brings me great satisfaction as no two days are ever the same, just as no two people are ever the same.
My aim is to support families to make the decision that is right for them and their loved ones. I appreciate that moving, whether downsizing to one of our apartments or into our care home, is a highly emotional experience, and I support and guide our residents and their families through the process, both offering advice and ensuring a smooth and timely move.
My experience:I have been working in the care industry for over 20 years. My initial role as an activity coordinator provided me with the wonderful opportunity to get to know residents and learn about them as individuals. I have worked both regionally and at the home level in a variety of roles. As a member of the Emerson Park team, I endeavour to continue with my commitment to supporting residents, their families and my colleagues in ensuring that our home is a great place to live and work.
About meI am lucky to have a large family around me, and when I am spending time away from work, I love to enjoy the company of those I love. I enjoy gardening, walking, and reading. I am a secret twitcher and can get overly excited when I see a rare bird.
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