
From the start, the experience with Bourne Wood has been excellent.M P(Son of Resident/Service User)

A lovely residential care home with clean, bright, comfy surroundingsP C(Niece of Resident/Service User)

At the end of the day, Mummy feels loved, cared for and secure, what more could we ask!Caroline T(Daughter of Resident/Service User)

From the start, the experience with Bourne Wood has been excellent.M P(Son of Resident/Service User)

A lovely residential care home with clean, bright, comfy surroundingsP C(Niece of Resident/Service User)

At the end of the day, Mummy feels loved, cared for and secure, what more could we ask!Caroline T(Daughter of Resident/Service User)

Bourne Wood Manor Care Home is a modern, purpose-built home in the charming market town of Farnham offering 24-hour residential, dementia, nursing and respite care for individuals living in and around Surrey. Open since 2017, Bourne Wood Manor provides care for up to 64 residents across two separate floors of accommodation. All Bourne Wood Manor residents benefit from living in a caring environment with spacious private ensuite bedrooms and various...
Care Provided by Bourne Wood Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Bourne Wood Manor Care Home for full pricing details and T&Cs.
Contact Bourne Wood Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Cheryl Williams (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- Visitors welcome at any time.
Parking
- Ample parking available on site.
Bourne Wood Manor Care Home Reviews (137)
Bourne Wood Manor Care Home has a Review Score of 9.7 (9.743) out of 10, based on 32 reviews in the last 2 years.
Over all time Bourne Wood Manor Care Home has 137 reviews.
From the first day my sister entered Bourne Wood Manor, she has been carefully looked after, with love and support. The staff are truly 100% caring. Any ups and down's my sister has, the staff are there helping and understanding and calming her down.
We endeavour to provide the very best care for our residents, thank you for your kind words.
Kind and helpful staff. Great having the bistro (helps getting auntie out of her room!). Exercise class and communion service are much appreciated. Food really good, lovely room and a beautiful garden (interesting to walk around).
Thank you for such lovely comments and high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.
My father spent two weeks at Bourne Wood Manor for respite care and had a wonderful stay. All staff were extremely friendly and caring and nothing was too much trouble. The care he received was fantastic and his room was delightful. The food was superb. We would highly recommend Bourne Wood Manor.
Thank you!
I have been made to feel very welcome by all staff at Bourne Wood Manor. It is a very comfortable setting with two lovely gardens and well looked after paths and other seating areas. My room is large with a patio to the pathways and an ensuite wet room is a welcome facility which means that I can shower independently, although I am confident that I could call on assistance if required. The food is better than I expected and the menu is varied and interesting.
I cannot thank the staff at Bourne Wood Manor enough for their care, compassion and professionalism showed to my late father. Although he was only at the home two weeks before he died aged 92, the dedication of all the carers and staff was exceptional. Nothing was too much trouble and we as a family were made so welcome. The other residents were delightful and it was clear that they all enjoyed the activities and friendly, caring environment provided at Bourne Wood. We were able to be with my dad in the days before he died and the staff ensured that we had the time, space and support to ensure he had a lovely, peaceful death in a beautiful, calm environment with superb medical support. I would not hesitate to recommend this home to anyone thinking about care for the elderly. I am certainly booking my place when the time comes! Thanks to all of you.
Thank you for your wonderful review and such lovely comments, especially under such difficult circumstances. It was our pleasure to have been entrusted with the care of your father during the latter stage of his life, he is missed by all of the team here at Bourne Wood Manor. I will pass these on to the team who will really appreciate your kind words.
I enjoyed my two-week stay. The home is well run. The staff are friendly, helpful and supportive. There is a good selection of activities to take part in and we were encouraged to do so. Would recommend this home.
Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.
We looked at seven care homes. Some were like hospitals, some very traditional, but Bourne Wood is purpose-built, luxurious and more like a hotel. I am going to put my own name on the resident list! My mum improved during her respite period, proper administration of medication and three meals a day, made a huge difference to her anxiety and demeanour. I can assure anyone that this is the place to be.
Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.
I moved into Bourne Wood Manor Care Home, to help look after my husband who suffered from Parkinsons'. Since he died I am more than happy to stay here as everyone is very kind and looks after me well. I enjoy the food. The way they keep us entertained and feel relaxed about living here.
We are so pleased that you love living at Bourne Wood Manor and that you feel well cared for. You are a pleasure to be with and you make new residents feel so welcome too. We love your cheerful smile and personality and it is a privilege for all of the staff to be able to continue ensuring that you have a wonderful life at Bourne Wood Manor.
Mum is very happy here and has lived here for over four years and considers it her home. It's a lovely, friendly place and is getting back to normal after covid, which is lovely. We have just spent a lovely afternoon with Mum, celebrating the queen's jubilee. The staff worked very hard to give everyone a good time.
We always appreciate individuals taking the time to give such wonderful feedback. We are delighted you both enjoyed the Jubilee celebrations, it was such a wonderful day....
My Mother has been a resident at Bourne Wood Manor Care Home for just over two years and feels so at home that the thought of going back to her old flat has gone completely from her mind. The care of the staff is exceptional and nothing is ever too much trouble. It is so nice to hear my mother laugh her way through the day with the staff. As a relative, I am always made to feel so welcome and the reassurance that my mother is happy, safe and well cared for gives me total peace of mind. Thank you, to you all.
Thank you for your incredible comments. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback. We're delighted your mum has settled into her new home here at Bourne Wood and we thoroughly enjoy spending time with her!
My mother loves it here in Bourne Wood. The staff are genuinely caring and the purpose-built building and facilities are excellent. After 4 weeks of respite here my mother was no longer afraid of moving into care permanently and losing her perceived independence. She was finally able to admit that she was struggling at home and a danger to herself. The stimulating activities, the tasty food, the social interactions with staff and residents, the respect and the feeling of safety she gets here more than compensated. She was actually really happy to return!
Thank you so much for taking the time to write such an amazing review. We're so grateful for your appreciation. I shall ensure I pass on your feedback to the wider team. It really is our pleasure to care for your mother, she is wonderful!.
Excellent. Great care and attention. Lovely happy staff.
What wonderful praise. Thank you so much Elizabeth! I will be sure to share your feedback with my team. It is fantastic to hear that you enjoying being part of the Bourne Wood Manor family and we certainly love having you here.
My mum stayed at Bourne Wood for respite care following an operation. She received excellent care in a lovely environment. The staff are kind, caring and friendly, and nothing is too much trouble. My mum really enjoyed her stay.
Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations, and the team will be thrilled to receive this feedback.
Very impressive on all counts, especially throughout the covid period.
I am delighted to hear such wonderful feedback for our team, thank you. Kind regards.
My mother is very fussy with her food and she loves the food. My sister and I went for lunch with my mother and it was excellent, as good as a restaurant! Thank you.
I will pass this feedback to our staff and thank you for entrusting your mother's care with us, she is wonderful!
Mum has been a resident since the beginning of January. She was quite nervous and unsure about moving here, but has settled in really well over the 2 months. All of the staff have been very kind and supportive. Due to this, Mum is becoming increasingly involved in the group activities that are put on each day. She seems very happy interacting with all of the staff and residents.
Bourne Wood provides an excellent care setting with hotel standard accommodation. They do their utmost to tailor the care experience to the individual resident. Overall the level of service is excellent and my uncle is as happy as he can be in a care setting.
Thank you for such a glowing review of our home! We're thrilled that our personalised approach shines through and that your uncle is happy with us. Best wishes.
Am well cared for.
My dad arrived at Bourne Wood in February 2018, it became his home as my mum passed away in 2019. Since he arrived he has had excellent care over more than three years. I was away on holiday when my dad passed away. The staff were amazing with communication to both myself and my son. As well as now missing my dad I am also missing going in and chatting with staff. They have become like family!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (3)
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 26 Jun 2026
We celebrated day one of our Porthavenbury Care Home Open Week at Bourne Wood Manor Care Home with our very own sausage and cider festival! We had a fantastic performance...
- 26 May 2026
This month, we celebrate International Nurses Day, so we treated our incredible nurse, Alisha, and our Clinical Deputy Manager, Lynn, to goodie bags. We also included cards made by our...
- 01 Aug 2026Organiser: Bourne Wood Manor Care Home
- 27 Aug 2026Organiser: Bourne Wood Manor Care Home
- 25 Sep 2026Organiser: Bourne Wood Manor Care Home
Awards / Recognitions (17)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 30 Jan 2026Recipient: Porthaven Care Homes
- 01 Jan 2026Recipient: Bourne Wood Manor Care Home
Accreditations
There are no accreditations posted yet for Bourne Wood Manor Care Home.
Meet the Team (2)

Hello, my name is Cheryl, and I am the Home Manager here at Bourne Wood Manor. I joined the team in 2019 as deputy manager and was promoted to home manager in 2020.

Hello, my name is Annie Russell, and I am the Client Service Manager here at Bourne Wood Manor.
I studied at Godalming College, where I completed A-levels in Sociology and Hospitality. Through my studies, I developed strong customer service skills and consistently achieved high targets. My educational background has given me a solid foundation in understanding people and meeting their needs effectively.
I started working in the care sector due to my personal experience of helping my family find care for my grandparents. This experience has been deeply impactful and has equipped me with the qualities needed to be a trustworthy and compassionate person to speak to. It has also fuelled my passion for providing the best possible care and support to residents and their families.
In my free time, I enjoy spending quality moments with my friends and family. We love going on new adventures, whether it is exploring new places, trying out new activities or simply enjoying each other's company. These experiences have enriched my life and have helped me to become a more empathetic and understanding person.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bourne Wood Manor Care Home to verify any information. View our terms and conditions. Bourne Wood Manor Care Home has an Enhanced Service -more info.