
From the start, the experience with Bourne Wood has been excellent.M P(Son of Resident/Service User)

A lovely residential care home with clean, bright, comfy surroundingsP C(Niece of Resident/Service User)

At the end of the day, Mummy feels loved, cared for and secure, what more could we ask!Caroline T(Daughter of Resident/Service User)

From the start, the experience with Bourne Wood has been excellent.M P(Son of Resident/Service User)

A lovely residential care home with clean, bright, comfy surroundingsP C(Niece of Resident/Service User)

At the end of the day, Mummy feels loved, cared for and secure, what more could we ask!Caroline T(Daughter of Resident/Service User)

Bourne Wood Manor Care Home is a modern, purpose-built home in the charming market town of Farnham offering 24-hour residential, dementia, nursing and respite care for individuals living in and around Surrey. Open since 2017, Bourne Wood Manor provides care for up to 64 residents across two separate floors of accommodation. All Bourne Wood Manor residents benefit from living in a caring environment with spacious private ensuite bedrooms and various...
Care Provided by Bourne Wood Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Bourne Wood Manor Care Home for full pricing details and T&Cs.
Contact Bourne Wood Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Cheryl Williams (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- Visitors welcome at any time.
Parking
- Ample parking available on site.
Bourne Wood Manor Care Home Reviews (137)
Bourne Wood Manor Care Home has a Review Score of 9.7 (9.743) out of 10, based on 32 reviews in the last 2 years.
Over all time Bourne Wood Manor Care Home has 137 reviews.
My dad has only been a resident at Bourne Wood Manor Care Home for the last three weeks but in this time, he now seems to be thriving under the nursing care, he is no longer in the pain he seemed to be in at hospital or when he lived at home. He has begun to join in activities in the day room and eat his lunch in the dining room - I never expected him to leave his room! He always seems clean and well-presented when I visit and any issues have been quickly picked up and dealt with via the team on the reception on the dementia wing. So far, all so good!
Thank you so much for writing up this review and the feedback for Dad is so incredible. The team will be so pleased to hear how well Dad has settled in and how much better he is feeling. We are so happy he is part of the Bourne Wood Manor family.
A lovely residential care home with clean, bright, comfy surroundings, a pretty garden for walking, sitting or pottering and excellent, helpful and friendly staff. Staff ensure that questions or requests for information are answered quickly and they deliver excellent care and support.
We are so glad that you like the facilities here at Bourne Wood Manor and that staff have been supportive and you feel have delivered excellent care, thank you for this feedback.
One or two musical entertainments have been disappointing.
Generally, an outstanding care home and we are very glad my wife is here.
We are so glad to hear that your wife is so happy in the home and settled in well. It's incredible to hear that her health is so much better, and the team will be delighted to hear that. Sorry to hear that a couple of the entertainers haven't been to your liking, but we have lots more coming up, so hopefully, you will enjoy it. Thank you so much for the review.
Dad has been in Bourne Wood Manor Care Home for five weeks. Everything has been organised to make him feel welcome in what must be a strange new world. The staff are all very helpful, and the facilities excellent, with a lovely garden to walk around. All of our requests are dealt with quickly and efficiently, so we are very pleased with Bourne Wood Manor Care Home and its services.
We are so glad that you found the team efficient and supportive, and they will be so thrilled to receive this feedback. Thank you for the comments, and it's such a pleasure having Dad as part of the Bourne Wood Manor family.
Six week respite care visit, staff friendly and supportive, physical site attractive and well maintained. All parts of building clean and well decorated, food well presented and good choice. In my view well managed and organised.
Thank you for taking the time to share your feedback about your 6 week respite stay at Bourne Wood Manor. We appreciate your kind words and are delighted to hear about your positive experience. Thank you for choosing us for your respite care needs. Please feel free to pop in and say hello whenever you are in the area.
The home made her welcome with the staff going out of their way to welcome her and ensure she settled in comfortably.
As usual, there were teething problems but these were dealt with efficiently and supportively.
Since then Mum has by and large settled in well with her care being well provided for. All the staff have a good manner and the residents treated it like a big family.
Thank you so much for taking the time to review Bourne Wood Manor we really appreciate your feedback and will share it with our team.
My mother's only negative comments are that the evening meal is served to early, at 5:00 pm, and that there are no early evening activities to occupy or entertain residents.
Thank you so much for taking the time to write a review of Bourne Wood Manor. We have taken your feedback on board and have changed some of the hours of our leisure and wellness programme so that we can facilitate some evening activities. We will be arranging a meeting with residents to find out the type of activities they would like to do during this period.
Since receiving care at Bourne Wood Manor Care Home, our aunt's health and well-being have improved significantly. The staff have been extremely supportive during the settling-in period and have made our aunt so welcome. This has made her adjustment to residential care very smooth. The care, in general, has been excellent.
Thank you for taking the time to write a review of your and your aunt's experience at Bourne Wood Manor. We are thrilled to hear that your aunt's transition to residential care has gone so smoothly.
The staff seemed dedicated to their assignments and happy to be carrying them out. They showed genuine concern for the people they were caring for, who were suffering from the various disabilities that age and infirmity bring. Nothing was too much trouble. We were made to feel as fellow humans.
Thank you for your positive feedback. Our team are incredibly dedicated to the wellbeing of our residents, so they will be thrilled to hear your kind words.
I recently spent my 3rd respite stay in Bourne Wood Manor. As previously, the care staff and facilities were excellent. I was made to feel welcome, and it was good to see familiar faces. The food was excellent, and there was always someone on hand to assist when needed. I enjoyed walking around the gardens, albeit slowly, and admiring the lovely planting and flowers in full bloom at this time of year.
We are incredibly grateful for your kind feedback and are thrilled to hear you have enjoyed each of your stays with us - especially your time in our gorgeous garden!
Rating for value for money is lower since there is no comparative information on company profit or cash flow.
We are so pleased to hear that you found the care at Bourne Wood Manor to be excellent, and thank you for taking the time to write a review.
My wife has been at Bourne Wood since December 2022. She is suffering with dementia related memory loss and diabetes. The Bourne Wood staff took immediate care of her medication and her health has improved markedly and she has put weight on again (she was very thin as we could not control her diabetes properly). Because she doesn't understand where she is and is physically active the Bourne Wood staff have adapted some of their ways of work to make things better for her. All of the staff are attentive to all of the residents' needs and the environment is as near home as it is possible to be. My wife seems to have settled in and is happy.
My father came to Bourne Wood Manor Care Home at short notice for two weeks for respite care. Staff could not have been more helpful and welcoming, taking special care to ensure he settled, even for such a short period. The attention to detail was really good - for example it helped dad to settle to find his name on the door of his room. Dad's room was sunny and comfortable. Catering was of a high standard, and we enjoyed several meals together.
Staff and organisation could not be better. Very personised care. Residents known by their names by all staff. Lots of stimulation and activities. Support for family members much appreciated. Caring, thoughtful environment.
What wonderful praise - thank you so much! I will be sure to share your feedback with the team, they will be delighted.
My husband has been exceedingly well looked after since his arrival in March 2023. The family and I are very pleased that we made the right choice for him to come to Bourne Wood Manor where everyone is friendly and caring to us all. My husband is happy and realises that he is in a safe environment and that his well-being is important to staff and family alike.
Thank you so much for your superb feedback, it makes all the wonderful work my team do worthwhile. It is our pleasure looking after your husband and we really enjoy him being part of the Bourne Wood family.
My mother has been at Bournewood Manor for two years and I truly cannot fault the care and love that she has received, from the extraordinarily wonderful care staff, to the thoughtful cleaners and amazing kitchen staff, particularly the chef. My mother has a severe dairy allergy and the chef produces her delicious dairy-free meals and snacks. The care staff are always so kind and nothing is ever too much trouble. At the end of the day, Mummy feels loved, cared for and secure, what more could we ask!
It is our pleasure looking after Mother and we really enjoy her being part of the Bourne Wood family. I will be sure to pass on your amazing comments to the wider team as I know they will be extremely grateful!
Activities are variable.
Thank you so much for taking the time to complete the review, your feedback is greatly appreciated.
My mum was a resident with Bourne Wood Manor for a little under a year until she sadly passed away in July. In her last months at the home where she grew more frail every day, the nurses and staff at the home looked after her with compassion and professionalism. The care from the manager and the team is genuine and although they all work hard, nothing is too much effort. Every time we visited, even with children we were made to feel welcome and it was clear from the other residents and how they interacted, that this is a friendly and caring environment. We looked at a number of nursing homes before choosing Bourne Wood Manor and I'm so glad we did. I would highly recommend!
Thank you for your wonderful review and such lovely comments, especially under such difficult circumstances. It was our pleasure to have been entrusted with the care of your mum, she is sadly missed by us all. The team at Bourne Wood Manor endeavour to go the extra mile and for you to recognise this is invaluable. I will be sure to share your feedback with them, they will be delighted.
Bourne Wood Manor is a bright, cheerful and welcoming home. It is modern and has beautiful well-kept gardens to wander around and a lovely bistro to meet and have a coffee and enjoy spending some time together. All the staff are passionate about their work. They are wonderful, caring and are genuinely approachable and there to help. They have really tried to get to know my mother and are always supportive to her and our family. There is a varied choice of enriching activities, including live music and the staff encourage participation. Key events are always celebrated with enthusiasm and there is always plenty of fun and good humour. Whenever I have taken my mother out, the staff are so pleased to see her on our return and always keen to hear what she has been up to. Most importantly, we have peace of mind that she is being well cared for in a homely environment.
Thank you for your incredible comments and such high praise for the team. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.
Wonderful residence. The experience has made a great difference to my husband.
Thank you for your incredible comments and such high praise. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (3)
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 26 Jun 2026
We celebrated day one of our Porthavenbury Care Home Open Week at Bourne Wood Manor Care Home with our very own sausage and cider festival! We had a fantastic performance...
- 26 May 2026
This month, we celebrate International Nurses Day, so we treated our incredible nurse, Alisha, and our Clinical Deputy Manager, Lynn, to goodie bags. We also included cards made by our...
- 01 Aug 2026Organiser: Bourne Wood Manor Care Home
- 27 Aug 2026Organiser: Bourne Wood Manor Care Home
- 25 Sep 2026Organiser: Bourne Wood Manor Care Home
Awards / Recognitions (17)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 30 Jan 2026Recipient: Porthaven Care Homes
- 01 Jan 2026Recipient: Bourne Wood Manor Care Home
Accreditations
There are no accreditations posted yet for Bourne Wood Manor Care Home.
Meet the Team (2)

Hello, my name is Cheryl, and I am the Home Manager here at Bourne Wood Manor. I joined the team in 2019 as deputy manager and was promoted to home manager in 2020.

Hello, my name is Annie Russell, and I am the Client Service Manager here at Bourne Wood Manor.
I studied at Godalming College, where I completed A-levels in Sociology and Hospitality. Through my studies, I developed strong customer service skills and consistently achieved high targets. My educational background has given me a solid foundation in understanding people and meeting their needs effectively.
I started working in the care sector due to my personal experience of helping my family find care for my grandparents. This experience has been deeply impactful and has equipped me with the qualities needed to be a trustworthy and compassionate person to speak to. It has also fuelled my passion for providing the best possible care and support to residents and their families.
In my free time, I enjoy spending quality moments with my friends and family. We love going on new adventures, whether it is exploring new places, trying out new activities or simply enjoying each other's company. These experiences have enriched my life and have helped me to become a more empathetic and understanding person.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bourne Wood Manor Care Home to verify any information. View our terms and conditions. Bourne Wood Manor Care Home has an Enhanced Service -more info.