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Bourne Wood Manor Care Home

West Street, Farnham, Surrey GU9 7AP
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From the start, the experience with Bourne Wood has been excellent.M P(Son of Resident/Service User)
Bourne Wood Manor Care Home, Farnham
A lovely residential care home with clean, bright, comfy surroundingsP C(Niece of Resident/Service User)
Bourne Wood Manor Care Home, Farnham
At the end of the day, Mummy feels loved, cared for and secure, what more could we ask!Caroline T(Daughter of Resident/Service User)
Bourne Wood Manor Care Home, Farnham

Bourne Wood Manor Care Home is a modern, purpose-built home in the charming market town of Farnham offering 24-hour residential, dementia, nursing and respite care for individuals living in and around Surrey. Open since 2017, Bourne Wood Manor provides care for up to 64 residents across two separate floors of accommodation. All Bourne Wood Manor residents benefit from living in a caring environment with spacious private ensuite bedrooms and various...  

Care Provided by Bourne Wood Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,990N/A
Nursing CareFrom £2,244N/A

The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.

Their Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.

This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.

For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.

Please call them to discuss availability and arrange a visit.

Contact Bourne Wood Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Cheryl Williams (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • Visitors welcome at any time.

Parking

  • Ample parking available on site.

Bourne Wood Manor Care Home Reviews (137)

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9.7

Bourne Wood Manor Care Home has a Review Score of 9.7 (9.743) out of 10, based on 32 reviews in the last 2 years. Over all time Bourne Wood Manor Care Home has 137 reviews.

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Showing 137 reviews matching selected criteria
Review from S B (Respite Resident) published on 20 May 2025 Submitted via Postal Card
Overall Experience

I am very grateful for the care and attention I received when I first arrived, and have enjoyed my stay for the last 2 1/2 months. The exercises and activities especially the art have been great, and I have enjoyed walking round the garden each day. It has built my strength up again. So thank you to everyone for helping me and being able to return to my home once again!

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

It was a pleasure to assist in your recovery, and we do hope you will visit for coffee and a catch up soon!

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Review from Alex B (Grandson of Resident) published on 13 May 2025 Submitted via Website
Overall Experience

After my grandparents suffered a steep decline in their health and capacity to live alone over the Christmas holiday period, we decided as a family that they should move into residential care, urgently. I spent an entire day touring all of the care homes the area and Bourne Wood stood out by miles, it is akin to a 5 star hotel.

The team bent over backwards to get them moved in, without the need for them to be in separate rooms in a matter of days if not hours following my initial visit.

The team and home at Bourne Wood are remarkable.

Thank you!

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

Thank you for your positive feedback. It is a pleasure to have your grandparents with us, and I am glad to hear we could be of assistance during your time of need.

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Review from Joan D (Respite Resident) published on 27 February 2025 Submitted via Website
Overall Experience

I stayed in Bourne Wood Manor for just over 2 weeks for respite whilst my husband was recovering from a knee operation in Farnham Hospital. I thoroughly enjoyed the short stay enjoying the company with other residents and participated in many daily activities. The food was excellent and all the staff were very friendly and helpful in providing help in all activities. My medication is significant and they managed this job well. I would recommend this care home if I needed a longer period of care.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

Thank you for your fantastic feedback. It was a pleasure to have you with us, and we do hope you will visit us soon for a catch up!

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Review from H L (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

My mum decided she wanted to go into a care home, so we looked at a few. Finally, we chose Bourne Wood Manor. The staff are very helpful and friendly, the food is delicious. My mum loves her spacious bedroom and looking forward to joining in all the activities that are provided. The Bistro is warm and welcoming where you can help yourself to drinks and pastries. You can also have a meal with your relative when visiting, if booked in advance. I cannot recommend this home highly enough. The staff who helped us with arrangements were very helpful and thought of every little detail. I loved the welcome gift left in Mum's room for her arrival. So if you are looking for a care home this is the one you should choose.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

Thank you for your incredibly complimentary feedback, which I will be sure to share with the rest of the team. It is great to hear that you are happy you chose Bourne Wood Manor for your lovely mum.

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Review from N A (Friend of Resident) published on 27 January 2025 Submitted via Postal Card
Overall Experience

Very comfortable home with relaxed atmosphere.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

It is great to hear you feel relaxed when visiting our home. It is important to us that everybody feels comfortable at Bourne Wood Manor.

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Review from R H (Friend of Resident) published on 27 January 2025 Submitted via Postal Card
Overall Experience

The residents always seems calm and happy when I visit.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

Our team work hard to ensure our residents are always feeling calm, cared for and content, so I am glad to hear you feel this is the case when visiting us.

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Review from Elizabeth S (Daughter-in-law of Resident) published on 21 January 2025 Submitted via Postal Card
Overall Experience

Staff are always friendly and helpful when we visit. Mum has started to join in with the activities, so she is taking part and joining in.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

I am glad to hear you feel welcome at Bourne Wood Manor and that Mum is starting to feel comfortable taking part in the events and activities on offer in our home.

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Review from Tim S (Son of Resident) published on 21 January 2025 Submitted via Postal Card
Overall Experience

Mum arrived in Bourne Wood Manor Care Home in November after seven weeks in hospital. Staff have been very friendly. From doing nothing in hospital, the entertainment team have encouraged Mum to join in all the activities. The bistro is an excellent place to meet and greet.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

Thank you for your review. It is fantastic to hear your mum has enjoyed the opportunity to take part in activities and socialise.

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Review from Sophie C (Daughter of Resident) published on 25 November 2024 Submitted via Postal Card
Overall Experience

Mum did two weeks of respite care here and has thoroughly enjoyed herself on the whole.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

Thank you for your review. It was a pleasure to have your mum with us and I am glad to hear she enjoyed her stay.

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Review from R S (Husband of Resident) published on 24 September 2024 Submitted via Postal Card
Overall Experience
All of the staff are extremely helpful and able to put my mind at ease. All of the team know my wife's name, are always positive and caring.
Any question or concern I may have is immediately answered and I can visit any time.

The facilities are excellent and the selection of meals, really good. I am grateful to the staff at Bourne Wood Manor Care Home for taking good care of my wife.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

Thank you for your marvellous feedback. It is great to hear that your wife is happy here at Bourne Wood Manor and that you are pleased with the level of care she is receiving.

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Review from Fiona K (Sister of Resident) published on 4 September 2024 Submitted via Postal Card
Overall Experience

Very light, airy, modern and clean. Staff are very kind and attentive. My sister's second visit for respite for her following a stay in hospital and she would not go anywhere else, why should she? It is very good.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

Thank you for your glowing review. I am overjoyed to hear we are your sister's first choice when looking for some extra support.

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Review from G W (Husband of Resident) published on 26 August 2024 Submitted via Postal Card
Overall Experience
This was the first time I had sought respite and the experience has been very good.

Caring, responsive with a genuine feeling of compassion. My wife has benefitted from her stay.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

Thank you for your kind review. I am glad to hear you feel your wife benefitted from her stay with us and we do hope you will both visit us again soon!

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Review from Tricia F (Daughter of Resident) published on 29 May 2024 Submitted via Website
Overall Experience
My mother was due to be discharged from hospital but we had not had time to arrange a live-in carer, so we approached Bourne Wood. They were very helpful and quickly arranged respite care for a period of 4 weeks for my mother. Throughout her stay, the staff were very friendly and helpful. I noticed a positive change in my mother's physical appearance and they tried their hardest to get her to join in the numerous events they do every day, throughout the day.
It was a huge relief knowing she was safe and being well looked after. She has now moved back home with a full-time live-in carer.

I highly recommend Bourne Wood to anyone looking for a safe and caring place for their loved ones.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

Thank you for your kind feedback. It was our pleasure to assist your mother in her recovery, and you are always welcome at Bourne Wood Manor!

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Review from Anne D (Daughter of Resident) published on 29 May 2024 Submitted via Website
Overall Experience

My mother has been a resident of Bourne Wood Manor for more than two years and, despite advanced years and failing health continues to enjoy life and participates fully in activities and events in the home. She has always been very well looked after and definitely feels at home. As a family, we are thankful that we found the perfect care home for Mum where she is so comfortable and so well cared for.

Reply from Cheryl, Home Manager at Bourne Wood Manor Care Home

Thank you so much for reviewing Bourne Wood Manor. I appreciate you taking the time to write a review of the care your mother has received whilst living with us. I am so pleased she feels at home and enjoys the activities and events. I am so pleased that you feel you have found the perfect care home.

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Review from Abi B (Daughter-in-law of Resident) published on 28 May 2024 Submitted via Website
Overall Experience

Since transferring to Bourne Wood Manor Mum has been looked after Incredibly well. All needs are met, the quality and choice of food on offer is fantastic, the staff are very friendly and know how to help Mum, no matter what her mood may be. The Bistro is a perfect location to take Mum where she can have a pastry whilst looking out over the gardens. We as a family are very happy with all at Bourne Wood Manor.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

Thank you for your fantastic review. It is great to hear you feel your mum's needs are met with us, and I will pass your feedback on to the rest of the team.

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Review from Elizabeth H (Daughter of Resident) published on 24 May 2024 Submitted via Website
Overall Experience

My dad moved into Bourne Wood Manor Care Home in September 2022 and has vascular dementia. From day one, all of the staff, whether that be the nurses, carers, chefs, maintenance and the management team, have shown sincere care, kindliness and compassion in the well-being of Dad. As Dad's dementia has progressed, they have shown dedicated commitment in supporting him and have a deep understanding of his mental and physical changes. Parallel to this, their continuing and increasing support to me when visits are emotionally tough is something that I am incredibly grateful for. Thank you to everyone.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

It is great to hear that you and your dad feel supported by our team - something we strive to achieve, as we always want our home to feel like an extension of your own and our team a part of your family.

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Review from Nicola C (Daughter-in-law of Resident) published on 21 May 2024 Submitted via Website
Overall Experience

We find Bourne Wood Manor Care Home very welcoming and the staff go the extra mile for residents. They also are sincere in their care and make the world of difference to my father-in-law's day. The building is bright and clean, recently refurbished when we thought it was looking great before. Beautiful outside space. I love the bistro and the way the restaurant is set up every day. Fabulous entertainment and activities along with visits. We feel very lucky that we are part of this lovely care home.

Reply from Cheryl, Home Manager at Bourne Wood Manor Care Home

Thank you so much for your kind words and for taking the time to leave a review of our home. We are so pleased that you found the home so welcoming. I am very proud of our staff team, so it is always lovely to read such nice feedback. We are very lucky that you chose us.

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Review from Rachel S (Daughter of Resident) published on 14 March 2024 Submitted via Website
Overall Experience

I actually can’t fault the care home. It really is everything you could wish for in a home. The staff are truly caring and experienced. The food and hospitality is top rate and the activities are wide-ranging. I looked at around 15 or more care homes to find Bourne Wood and it really is the best around by a mile.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

Thank you so much for your wonderful review, and it's great to know that we came out at the top of the pile for care homes in our area! The whole staff team contribute towards all of the aspects that you have praised, and they will be delighted to be recognised and acknowledged int his way, thank you.

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Review from C L (Daughter of Resident) published on 6 March 2024 Submitted via Website
Overall Experience

My mum has settled in very well considering her reluctance to go into a care home, but the staff have been extremely welcoming, kind, caring and helpful to her. She has become more involved in the activities and even ones I thought she would never do. She absolutely loves the food and enjoys chatting with the staff as well as the residents. Everyone is very helpful, polite and caring. Whenever I visit the staff are very friendly and always helpful. It has taken the worry away of her being at home on her own knowing that she always has staff on hand to help her. She suffers from Parkinsons and they are with her every step of the way and treat her with dignity.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

Thank you so much for your very kind review of our home and the quality of care and support that we provide. We know that coming into a home can be unsettling for some, and so it is super to hear that our whole staff team has played a part in helping your mum to feel at home so quickly, and to...  

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Review from M P (Son of Resident) published on 9 January 2024 Submitted via Postal Card
Overall Experience
From the start, the experience with Bourne Wood has been excellent. This has included the support from the team getting my mother here, getting her settled in and the support that is needed to enable Mum to live comfortably.
The staff are always happy and can be seen to treat residents with great care and respect.

Having been to see a large amount of care homes, it was very pleasing to see the decor of the dementia floor is at the same level as the rest of the building. Based on my experience, I would definitely recommend Bourne Wood Manor Care Home.

Reply from Cheryl Williams, Home Manager at Bourne Wood Manor Care Home

Thank you for such a glowing review and recommendation, and to know that the experience of your mum moving into care was so well managed and helpful to you both. It is also nice to know that we stand so well in your estimations compared to other care homes you have seen; the whole team here contribute to that and will, therefore, be warmed by your kind words; thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (3)

News
  • 14 Jul 2026

    We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...

  • 26 Jun 2026

    We celebrated day one of our Porthavenbury Care Home Open Week at Bourne Wood Manor Care Home with our very own sausage and cider festival! We had a fantastic performance...

  • 26 May 2026

    This month, we celebrate International Nurses Day, so we treated our incredible nurse, Alisha, and our Clinical Deputy Manager, Lynn, to goodie bags. We also included cards made by our...

Upcoming Events

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Bourne Wood Manor Care Home.

Meet the Team (2)

Cheryl Williams
Cheryl WilliamsJob Title:Home ManagerJoined: 2019

Hello, my name is Cheryl, and I am the Home Manager here at Bourne Wood Manor. I joined the team in 2019 as deputy manager and was promoted to home manager in 2020.

Annie Russell
Annie RussellJob Title:Client Services ManagerJoined: 2024

Hello, my name is Annie Russell, and I am the Client Service Manager here at Bourne Wood Manor.

I studied at Godalming College, where I completed A-levels in Sociology and Hospitality. Through my studies, I developed strong customer service skills and consistently achieved high targets. My educational background has given me a solid foundation in understanding people and meeting their needs effectively.

I started working in the care sector due to my personal experience of helping my family find care for my grandparents. This experience has been deeply impactful and has equipped me with the qualities needed to be a trustworthy and compassionate person to speak to. It has also fuelled my passion for providing the best possible care and support to residents and their families.

In my free time, I enjoy spending quality moments with my friends and family. We love going on new adventures, whether it is exploring new places, trying out new activities or simply enjoying each other's company. These experiences have enriched my life and have helped me to become a more empathetic and understanding person.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bourne Wood Manor Care Home to verify any information. View our terms and conditions. Bourne Wood Manor Care Home has an Enhanced Service -more info.