Elton House Care Home - Avery Collection

Elton Way, Bushey, Watford WD25 8HA
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9.8 124 Reviews
  • Elton House Care Home - Avery Collection, Watford
Situated in Bushey on the outskirts of Watford, Elton House Care Home is a distinguished residential and dementia care facility offering respite and nursing care. Easily accessible from the M25, it holds a respected status throughout Hertfordshire.

Established in 2018, this opulent residential care home adheres to Avery's highest standards. Featuring 95 spacious private apartments, ranging from studios to one-bedroom deluxe suites, each unit is equipped with a personal phone line, kitchenette, and en-suite shower rooms. This accommodation is ideal for couples or individuals seeking independence while residing at the home.

The Watford care home presents an array of facilities for residents to enjoy, including a cinema room, hair salon, and therapy room. The lounges serve as vibrant social settings for residents to relish an aperitif, engage in friendly conversations, or savour the chef's freshly baked cakes. These spaces genuinely bring the Watford care home to life. Additionally, tranquil lounges are available for those desiring a moment away from social interactions or immersing themselves in a good book from the well-stocked library. The residence is also equipped with a state-of-the-art cinema room.

For individuals seeking dementia care homes in Watford, Elton House could be the ideal choice. The expert team is trained to cater to residents with various care requirements. The staff's meticulous selection and thorough training ensure that residents living with dementia receive the highest quality of care.
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Care Provided by Elton House Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1650 – £2000
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: £1750 – £1850
  • Self-Funded Nursing Dementia Care: from £1650

These prices are only a guideline, please contact Elton House Care Home - Avery Collection to find out the exact price for your requirements.

Contact Elton House Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Elton House Care Home - Avery Collection to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Monika Gilice (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (95)
  • Single Rooms with Ensuite Wet Room (95)

Visiting

  • Welcoming and open to residents from 10th September 2018

Parking

  • Visitor and resident parking available on site

Elton House Care Home - Avery Collection Reviews (124)

9.8

Elton House Care Home - Avery Collection has a Review Score of 9.8 (9.842) out of 10, based on 34 reviews in the last 2 years.
Over all time Elton House Care Home - Avery Collection has 124 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Elton House Care Home - Avery Collection
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Total of 124, showing 21-40
Review from Cliff R (Son of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother stayed for one week respite, whilst my sister (her carer) had a break. Staff were first-class, food excellent.
We shall review!
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you for your kind and positive review following your mother's stay with us. We value all feedback and strive for excellence throughout our home. We hope to welcome your mother again soon. Best wishes.
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Review from C D (Power of Attorney of Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very attentive to the needs of the residents. They also encourage her to become involved in appropriate activities - but not always successfully!
Reply from Jenny Bloomberg, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you so much for taking the time to review our home; your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents.
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Review from Denise S (Friend of Resident) published on 25 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited a friend at Elton House care home, and my first impressions of the home were amazing. I was met at the door by the Maintenance Manager who was very helpful and showed me to my friend's accommodation. On walking through the site it was very clean and the staff looked busy but happy.
I was offered a drink from Reception on arrival when I also met the Home Manager who was very polite. Whilst I was there on my visit we viewed the garden area which was very clean and tidy with lots of seating and was offered a slice of cake and a drink. Overall experience was very good and my friend is extremely happy and looking forward to my next visit.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for your lovely review, your feedback is important to us. We take great pride in ensuring we deliver high-quality care and facilities for our residents. We look forward to seeing you again soon when you next visit. Warm regards
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Review from M P (Son of Resident) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother always had a great experience at Elton the staff and nurses couldn't be more supportive and helpful. The home itself is beautifully kept and comfortable. I would recommend it highly as a permanent residence of a respite and stay.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for your lovely review your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care, and facilities and strive to achieve a sociable and comfortable community our residents can call home. It is an absolute joy to have your mother here with us, she is a huge part of our family at Elton House. We look forward to seeing you and your family soon. Best wishes
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Review from B R (Friend of Resident) published on 7 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff and well-kept facilities. Always friendly when I visit, have been a few times now and always nice. Happy with the care my friend receives and look forward to visiting again soon. Thank you
Reply from Aaron Peck, General Manager at Elton House Care Home - Avery CollectionThank you for your kinds words and sharing you great experience at Elton House. We look forward to seeing you again soon.
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Review from S Y (Daughter of Resident) published on 28 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really beautiful care home that feels like a hotel! According to my mother, the food is delicious and the dining room setting is lovely. Lots of activities that cater for everyone. All the staff are very friendly and informal. The carers are fantastic and so helpful in looking after everyone’s needs.
Reply from Jenny Bloomberg, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you so much for your kind comments; your feedback is important to us, we pride ourselves on providing the best possible level of care we can. From our chefs, carers, nurses and our well-being team, we strive to achieve a sociable and comfortable community our residents can call home. We look forward to seeing you soon. Best wishes
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Review from J P (Respite Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This was my first experience of residential care and I found the experience of a week's respite care interesting and informative. The care was excellent, and the food was not always to my taste but there was always a choice and it was served promptly and with a smile. The activities and comfort were
excellent. There was also lots of seating and quiet corners to sit and read, knit, and crochet. I hope to return when my daughter goes abroad in August. Thanks, Elton House.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you for your review and lovely comments, we take great pride in ensuring we deliver high-quality care and facilities for our residents. We miss seeing you each day in our caf but look forward to seeing you very soon when you come back to stay in July as we love having you as part of our 'Elton House' family.
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Review from H C (Son of Resident) published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Elton House in December 2022. It was a big wrench for her to give up her flat, and as I saw it, her independence. However, once she saw her now home she was very impressed! Her apartment was lovely with a door opening onto a patio and the garden. She enjoyed all aspects of life
at Elton House but especially the cafe! All of the staff were amazing and couldn't do enough for her. The care was exemplary. I thoroughly recommend Elton House.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you for the lovely review. We are so pleased you chose our home for your mother's stay. It was an absolute joy to have her here with us, we all miss her. Please come back and visit us soon, you'll always be a part of our 'Elton House' family. With best wishes.
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Review from J P (Son of Resident) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had a very good experience here. Excellent facilities and friendly and caring staff. Food consistently good too, tasty and lots of choice. Does not feel like a care home. Happy to recommend it.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you for your lovely comments, your feedback is important to us. We take great pride in ensuring we deliver high-quality care and facilities for our residents. Very best wishes to you and your family.
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Review from J G (Daughter of Resident) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m very happy with the care my mother receives at Elton House Care Home. The care staff are always friendly, take the time to chat with her and report back to me any concerns they may have. Her room is always clean and tidy and her medication is dealt with in a professional manner at all times. There’s
usually something going on in the communal lounges and whilst she doesn’t always want to join in, someone always knocks on her door to let her know what’s happening.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for your kind comments; your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care, facilities and a welcoming home for our residents and their families. Thank you for choosing Elton House for your mother and becoming part of our family. Best wishes.
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Review from Samantha S (Daughter of Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first conversation with the Elton House Care Home manager, the care for my mum has been outstanding.
All the staff knew her well. All her medical needs were cared for. We cannot thank them enough. Her stay was only five weeks as she was terminally ill - her dignity and being pain-free were
priority.
It takes a certain type of person to work in care and Elton House has the best. My mum passed away peacefully with her family around her on the 19th March. Again, the care home was so supportive to us.
Thank you Elton House for choosing my mum to care for in her final days - we will never forget it.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you for such a wonderful review, we really appreciate your feedback and the acknowledgement of how great our team are. We take great pride in ensuring we deliver high-quality care, facilities and a welcoming home for our residents and families. Your mother was very special to us and a big part of our 'Elton House' family. Please feel free to pop in and see us at any time as you are all still a part of our family. Best wishes to you and the family, Jenny.
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Review from David H (Resident) assisted by family/friend published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Elton House Care Home in January this year and I am happy with my stay so far. The team are all very caring and always ready to help. The home is like a lovely hotel. I would recommend it.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionDavid, thank you for your lovely comments, your feedback is important to us. We work together as a team and take great pride in ensuring we deliver high-quality care, facilities and a welcoming home for our residents and families. We love having you as part of our ‘Elton House’ family.
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Review from Maureen H (Sister of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eton House looks and feels like a 5-star hotel the staff from management to support staff are all very helpful and friendly. My brother came to stay at Elton in January this year and I feel he is getting the best care. He says the staff are all lovely and he really enjoys the food. I would highly recommend
Elton House.
Reply from Aaron Peck, General Manager at Elton House Care Home - Avery CollectionThank you for your wonderful feedback and for taking the time to review our home. We love having your brother with us and seeing his family when you visit. Thank you for choosing Elton House, and becoming part of our family. Best wishes
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Review from M D (Next of Kin) published on 21 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff very friendly and very welcoming. They pay attention to detail and are considerate to the guests and the residents. The rooms are airy, clean and bright. The food is beautifully presented and is prepared to a high standard. I love the 'feel ' as you enter the main doors. The
bonus point is that all the staff love dogs and are allowed to visit the home, creating a life and giving home.
Reply from Jenny Bloomberg, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you so much for your lovely review and comments. We are very proud of our home and strive to ensure all our residents, families and friends feel welcome at Elton House, even our four-legged friends which we love seeing. Our chef and his team endeavour to maintain a high standard at all times. I look forward to seeing you and my little four-legged friend soon. Best wishes
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Review from David P (Son of Resident) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t speak highly enough about the team and facilities at Elton House. Our father was there towards the end of his life and they went out of their way to not only support him, but the family as well. We found there to be genuine care from everyone from the support staff to the nurses and the management.
Having seen a number of homes prior to this, it’s in a completely different league to the rest. It’s a place you actually want to spend time in, which makes these decisions so much easier. My only regret is that our father didn’t move there earlier, as I think he would have benefitted from the wider facilities and community. I would like to extend a specific thanks to the manager and the client liaison manager and the third floor team who made a difficult time so much easier.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you for sharing your positive feedback which is important to us, your lovely comments will be shared with our dedicated team. We take great pride in ensuring we deliver the best of care for our residents, the care and services we deliver are extremely important to us. Very best wishes to you and your family.
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Review from Amrit S (Grandson of Resident) published on 11 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather has recently stayed for respite care in the home and had the best experience. The service was remarkable. Management and staff were incredible and very friendly. I would recommended this home to anyone who is looking for a long or short stay for their loved ones. The home itself looks
like a five star hotel.
Reply from Karen Fleming, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you so much for your kind words, we are so happy that you, your grandfather and the wider family were happy with the respite stay, we do pride ourselves on giving excellent care in wonderful surroundings. We are sure that your review will help other family members when they are looking for care for their loved ones.
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Review from James M (Son of Resident) published on 11 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elton House is top notch. My father has visibly improved since he arrived at Easter. He walks a lot, with his pusher, is very well looked after and well nourished. Great that he can access the garden with Mum and family now the weather is fine. The carers know everyone's name and are very dedicated.
To see the pictures of Dad going to a funfair and his pleasure of eating at ninety-nine made my day!
Reply from Karen Fleming, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you so much for your kind words. I must say, like you, the improvement in your dad's mobility since he came to Elton House has amazed us all! He is now enjoying life to the full; he loves the trips out and all of the social events that we arrange.
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Review from A C (Son-in-law of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely fantastic care home. Wonderful, caring staff and lovely facilities. An all-round great place for my mother-in-law.
Reply from Karen Fleming, Client Liaison Manager at Elton House Care Home - Avery CollectionHi, thank you for taking the time to review our lovely home. We are pleased that you are happy with everything we are doing for your mother-in-law. I must say, she has come on leaps and bounds since she joined us and her smiles tell us everything.
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Review from K R (Friend of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is very happy at Elton House, and I am very impressed with the standard of care, the lovely cuisine and all the happy faces!
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionIt is very kind of you to take the time to leave a review for Elton House - thank you very much! We are so pleased that you and your friend enjoy the ambience, service and care we love to provide!
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Review from K B (Friend of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home with a great atmosphere, perfect for a respite stay.
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you very much for leaving a review for Elton House; it is much appreciated. We are delighted to hear that your friend very much enjoyed her recent respite stay with us!
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Current Review Score: 9.8 (9.842)

Overview of Review Score

The Review Score of 9.8 (9.842) out of 10 for Elton House Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.842 for Elton House Care Home - Avery Collection is calculated as follows: ( (341 Excellents x 5) + (53 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 399 Ratings = 4.842
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elton House Care Home - Avery Collection is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Jenny

Jenny Bloomberg

Job Title: Client Liaison Manager Joined: 2023

I have been in the care industry for over 5 years and I am the main contact for families who are looking for a Care Home. I love supporting people, showing prospective residents our stunning home and helping them make the best decision for their loved ones.


Thinking about moving a family member into a Care Home can be a confusing and disconcerting time. Deciding on when it is the right time to move is a big step, it can be daunting and an unsettling time for those involved. I am always available to have a conversation about individual care needs and answer any questions you may have.


Having been through a similar situation with a family member who lived with dementia, I can really understand and empathise with every step of the journey families are having to take. I am passionate about caring and helping people to live well as they grow old and recognise the huge benefits of being in a community filled with love and kindness.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elton House Care Home - Avery Collection to verify any information. View our terms and conditions. Elton House Care Home - Avery Collection has an Enhanced Service - more info.