What types of Care is Elton House Care Home - Avery Collection registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Elton House Care Home - Avery Collection?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elton House Care Home - Avery Collection to the centre of Watford?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Elton House Care Home - Avery Collection, Elton Way, Bushey, Watford, Hertfordshire WD25 8HA

Review from J B (Resident) assisted by family/friend published on 13 March 2026 Submitted via Postal Card • Report

Overall Experience

I have now been at Elton House for 3 months. I am very happy here. The staff are really lovely and friendly. My one bedroom apartment is very spacious. The food is of a very high standard. The activities are most enjoyable.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for sharing this lovely feedback. We're really pleased to hear that you're happy at Elton House and have settled into your spacious apartment. Your kind words will be shared with the whole team, who take great pride in providing a caring and supportive environment for our residents. We're also delighted that you're enjoying the food and activities, and that our team has helped make your first few months such a positive experience. All the best, Jenny

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Review from G H (Son of Resident) published on 26 February 2026 Submitted via Postal Card • Report

Overall Experience

Elton House provided Dad with excellent care over the last 18 months, supporting both Dad and us in his last stage. Particularly as Dad came to the end of his life. The compassion of all the staff came to the fore. Care is a hard buisness and these guys do it so well. Thank you.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for taking the time to review the home and for your kind words.
It was a privilege to care for your dad over the past 18 months and to support both him and your family during such a significant time. Providing compassionate, dignified care, particularly at the end of life is at the heart of what we strive to deliver and is reassuring to know that this was reflected in your experience with Elton House.
Care is indeed both challenging and deeply personal, and your recognition of the team's dedication means so much, I will be sure to share your message with all staff.
On behalf of everyone, please accept our sincere condolences. With very best wishes to you all, Jenny

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Review from Toni W (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report

Overall Experience

My Mother moved into Elton House on 4/11/25 after breaking her hip and wrist and no longer able to live on her own. I can highly recommend this home on every level. The facilities are exceptional. The food is extremely good with a choice of 2 restaurants to chose from. The staff in every department

are so helpful and so caring. My mother has adjusted well there and now feels at home.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for taking the time to share such a wonderful review.

We are extremely pleased to hear that your mother has settled in well at Elton House and now feels at home. It means a great deal to us to know that our facilities, dining options, and, most importantly, our staff have made a positive difference during what can be a challenging transition.

Your kind words will be shared with the whole team, who take great pride in providing a caring and supportive environment for our residents and their families. We are grateful for your recommendation and for the trust you have placed in us. All the very best, Jenny

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Review from Selina J (Daughter of Resident) published on 3 February 2026 Submitted via Website • Report

Overall Experience

Our family cannot thank Elton House Care Home enough for the exceptional care our mum received during her final months. From the moment she entered palliative care, she - and all of us - were treated with compassion, dignity, and genuine kindness.

Although Mum was only there for two months, the nursing

staff went above and beyond to keep her comfortable and peaceful, while always taking time to support our family. We were welcomed into the life of the home, and moments such as the Christmas events brought light during an incredibly difficult time.

Elton House feels more like a five-star hotel than a care home, but it is the people who truly make it special. We wholeheartedly recommend them and are deeply grateful to everyone involved, especially Tunde, Simona, the HCAs, and Tracy on reception.Xxxx

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for taking the time to share such a wonderful review. We are pleased that Elton House could care for your mum during her final months, and that we were able to support your family during such an emotional and difficult time. Providing compassionate, dignified, and person-centred care, especially in palliative moments is at the very heart of what we strive to do, and it means so much to us to know that your mum felt comfortable and peaceful, and that you felt welcomed and supported as a family.
We appreciate your kind words about the Christmas events and the sense of community within the home, creating moments of warmth even in the hardest times, is incredibly important to our team. Thank you again for your trust, your recommendation, and for allowing us to be part of your mum's journey. Our thoughts remain with you and your family.

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Review from Chris H (Son of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

Following a rather traumatic period in hospital our family decided to transfer Mum to Elton House for respite care, initially for a month.
The standard of care and attention has exceeded our expectations and the transformation in Mum's wellbeing has been remarkable.
Accordingly, in view of her continuing

frailty we have decided that it is in her best interests to remain as a permanent resident. We are extremely grateful for everything Jenny and her team have done to welcome Mum and make the transition from living independently so seamless.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for your wonderful review. We are delighted to hear that your mother has settled so well at Elton House and that the care and support provided have exceeded your expectations. We are pleased to know that her transition from hospital to living with us her has been a positive one, and it is especially rewarding to hear about the improvement in your mother's wellbeing. Your decision to have her remain with us permanently is one we take very seriously, and we are honoured by the trust you have placed in our team.
I will be sure to pass on your lovely comments the wider team, who will be extremely grateful to know their care and dedication have made such a meaningful difference. All the best, see you soon

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Review from Ruth P (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

My Father was admitted to the Memory Floor at Elton House in December 2025. As a health professional, I had wondered whether I would ever be able to find a care home which would meet my very high standards. To my surprise and great pleasure, I have found everything about the Memory Floor to be exemplary.

The care is just fantastic, I honestly could not find one single thing less than perfect. The staff there and their manager are a truly special group of people. They look after my Dad with such dignity and respect, it's just lovely. I couldn't have found a better place for him to live.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for taking the time to write such a wonderful review, it truly means a great deal to all of us.
Knowing that you feel safe and reassured having your father with us is exactly what we strive for at Elton House and to hear that we have met your own high professional standards is especially humbling. We are committed to ensuring every resident in our home feels safe, respected, and genuinely well cared for.
It is a privilege to care for your Dad, and we are very grateful for the trust you have placed in us. Thank you again for your kindness and for recognising the dedication of the staff.
All the best, Jenny

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Review from Samantha P (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

When I visited Elton House I knew instantly that this was the right place for Mum. It felt like home, there was a nice buzz. Residents were mixing with staff and it there it had a homely feel. The rooms were light, spacious and Mum's room was newly rennovated and had nice decor.
With late stage Alzheimers

we needed specialist care. The carers are outstanding. Nadia and Simona who manage the dementia unit were unfailingly professional, kind and caring, both to my mum and to my family.

My mum was looked after with dignity and respect . She was always dressed, scrupuously clean, made-up and had her favourite perfume applied, even as she approached EOL. Her medical care was excellent, when a doctor was needed, or a nurse, they are called.

I cant recommend the Elton House team more.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for taking the time to share this with us, your feedback inspires us to continue providing the highest standard of care.

We're truly grateful that you felt Elton House was the right place for your mum, and it's very touching to hear how supported and at home you felt during your visits. Knowing that she was cared for with dignity, kindness, and respect-especially during such a difficult stage-is something we hold very close to our hearts. The team always strive to provide the best possible care and support for those that live with us.

I will make sure your kind feedback is shared with the wider team, who will be deeply moved to know the difference their care made to your mum and to your family.

Thank you again for trusting us with your mum's care. All the very best,

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Review from Carole B (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report

Overall Experience

I feel so grateful my mother has come to your facility, as well as it being beautiful, clean and providing all the activities and wonderful food, the staff go above and beyond, caring, patient, respectful and always with a smile. Nothing is too much trouble, there is never a 'No', everything is possible.

Another very important part is my mother is so happy here, this means the world to me. I feel so confident and less stressed knowing how well my mother is being taken care of and I can't thank you enough.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for your wonderful review. The team always strive to provide the best possible care and support for those that live with us.
We're delighted to hear that your mother has settled in well and is happy here, and that you feel reassured knowing her care and wellbeing are fully supported. Providing peace of mind for families is incredibly important to us.
We're committed to delivering the very best care to every resident, and feedback like yours reassures us that we're truly making a difference. All the very best, Jenny.

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Review from Amanda R (Daughter of Resident) published on 16 December 2025 Submitted via Postal Card • Report

Overall Experience

We are so pleased with the care our mum and nanny receives as it meens we don't need to worry about her because we know she will be taken good care of in terms of her medication, her hygiene and eating. It is not just these things are monitored, it is also so wonderful to know she has company and takes

part in activities.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for your lovely review of our home, your feedback inspires us to continue providing the highest standard of care. I will be sure to share your kind comments with our team, as they are always committed to delivering exceptional support to our residents and their families. We're also delighted to hear that she is enjoying the activities and the support we provide. Best wishes.

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Review from Claire D (Daughter of Resident) published on 18 November 2025 Submitted via Website • Report

Overall Experience

After visiting many other establishments, Elton House just simply stood out among them all. The necessity of having to place someone with Alzheimer's disease is a harrowing prospect but the extraordinary warm, friendly and very glamorous ambiance here was instantly apparent and very reassuring. My

mother has nothing but praise for the kind and easy-going staff, for the food, for the fact she can easily see the visiting gp, for the availabilty of all sorts of activites yet no pressure to join in should she occasionally not wish to. Much to my relief she also loves her room and bathroom, both of which have the feel of a smart hotel. Relevant equipment and material is there but there is nothing overtly orthopaedic in terms of aesthetics. It is clear a lot of thought has gone into the design of Elton House. The current staff team certainly seems to match this and I am regularly informed of my mother's well-being. I consider myself fortunate indeed to have secured her a place here.

Reply from Jenny Bloomberg, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you for sharing such a thoughtful and heartfelt review. We understand how difficult the decision can be when arranging care for a loved one with Alzheimer's, and we are delighted that Elton House has provided reassurance and comfort for both you and your mother.

It is wonderful to hear that she feels so at home, enjoys her surroundings, and values the kindness of our staff, the food, and the flexibility of activities. We are especially pleased that her room and the overall ambience have brought her such happiness and peace of mind.

Your kind words mean a great deal to our team, and we are committed to continuing to provide the highest standard of care and support. We are grateful that you chose Elton House and consider it fortunate to have your mother with us.

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Review from A G (Granddaughter of Resident) published on 24 October 2025 Submitted via Website • Report

Overall Experience

My grandmother was in Elton House for a few months after coming out of hospital. The care was brilliant, with all the staff being very attentive and caring. The entertainment options were brilliant, as was the accommodation. We felt that whilst there, my grandmother was safe and well looked after.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you for your wonderful review and kind feedback. We are committed to creating a warm, welcoming, and relaxed environment that truly feels like home for our residents. Your words inspire us to continue providing the highest standard of care. We sincerely appreciate you taking the time to share your experience. Best wishes to you all.

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Review from Ann-Marie L (Daughter-in-law of Resident) published on 15 September 2025 Submitted via Website • Report

Overall Experience

We were so lucky to get mum a place at Elton House Watford. Not only do the staff cater for the residence but for the visitors, the staff were so caring and very good with mum but also with us especially when she was passing away compared to what we were used to it was like a 5 star hotel. We had

to move her from another home due to problems. The rooms were lovely done, food fantastic and it was so peaceful and we could take mum outside on a terrace and get her some fresh air. We were constantly update by the home and the doctors about her needs. I wished we had her there from the start as mum would hear certain voices and would try and smile. The downside was district nurse and his senior but this is not an issue with the care home. Highly recommend this care home to anyone.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for such a lovely review, your kind words truly mean a lot to us. Our staff take great pride in the care they provide and in maintaining a warm, welcoming home, so feedback like yours is always deeply appreciated.We're so glad to hear that you felt confident in your decision to move your loved one into our home, and are grateful for the trust you placed in us during such an important time.I'll be sure to share your wonderful comments with the entire team - they will be delighted to hear them. Our very best wishes to you all.

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Review from Vikki Y (Daughter of Resident) published on 1 September 2025 Submitted via Website • Report

Overall Experience

Mum spent the last few days of her life in Elton House and the level of care that was shown not only to her, but to us as her family, was extraordinary. Elton House & its team is the epitome of how a care home should be. From its warm welcoming environment, lovely staff and wonderful facilities, makes

it a shining example of how it should be done. We cannot thank everyone enough for the care given to Mum, and us, during those few days and will never forget the kindness shown.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for your incredibly kind words and for taking the time to share your experience, it truly means the world to us. Our team is dedicated to providing the highest standard of care, and knowing we've exceeded your expectations is the greatest reward.Your appreciation for our professionalism, empathy, and thoughtfulness is deeply valued, and I will be sure to share your feedback with the entire team.Sending our very best wishes to you and your family.

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Review from S K (Sister-in-law of Resident) published on 7 August 2025 Submitted via Postal Card • Report

Overall Experience

My brother-in-law was a resident in Elton House Care home, sadly for a very short time before he passed away. All the staff at the care home, the management, carers and his nurses treated him with care, dignity, compassion and kindness for which we were so grateful.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you for taking the time to share your positive feedback with us. We were privileged to care for your brother-in-law and grateful for the trust you placed in us. Our team are dedicated to providing not just high-level care, but also a warm and respectful environment where residents feel valued. With best wishes to you and your family.

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Review from V K (Brother of Resident) published on 7 August 2025 Submitted via Postal Card • Report

Overall Experience

My brother sadly passed away within 2 weeks of entering Elton house. However the care and compassion he received from all the members of the care and nursing teams was beyond what I expected or even hoped for.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you sincerely for your kind and positive review. At Elton House, we strive to provide a warm, welcoming, and compassionate environment, and it's truly rewarding to know that your experience exceeded expectations. We are truly sorry for your loss and deeply grateful for the trust you placed in us to care for your brother. Our heartfelt condolences and very best wishes go out to you and your family.

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Review from D B (Resident) published on 29 April 2025 Submitted via Postal Card • Report

Overall Experience

I found the management very approchable and caring. Don't always find carers to my liking especially agency but overall good.

Reply from Aaron Peck, General Manager at Elton House Care Home - Avery CollectionThank you for taking the time to share your feedback. We're so pleased to hear that you found our management team approachable and caring - building strong, supportive relationships is very important to us. We understand that finding the right carer match is crucial, and while agency support can sometimes be challenging, we're glad your overall experience has been positive. Your comments help us continue to improve, and we appreciate your trust in us.

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Review from Judy S (Wife of Resident) published on 10 March 2025 Submitted via Website • Report

Overall Experience

Elton House is a warm, welcoming and caring home. The care is very professional and the team listen to the needs of the resident and respond appropriately.
The standards of both care and the environment are exceptionally high. The home itself feels more like a luxury cruise ship, with a spiral staircase

(as well as several lifts) and lots of break out areas to have a coffee and a piece of cake. It's delightful. The daily activities try to cater for all and certainly bring people together. The team never miss an opportunity to celebrate - big birthdays, Valentine's Day and Christmas was amazing! The food is varied and delicious within the bistro or the main dining room.

Reply from Aaron Peck, General Manager at Elton House Care Home - Avery CollectionThank you so much for your wonderful feedback about our home and team. By having a whole home approach we believe it creates a relaxed, warm and friendly environment for our residents to call home. We are pleased to hear you enjoy the activities provided and support given.We look forward to seeing you soon.

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Review from A M (Son of Resident) published on 18 December 2024 Submitted via Website • Report

Overall Experience

My father was a dementia care resident of Elton House for 20 months until he passed away last month. We were really happy with Dad's care during his time at Elton House. The Dementia Care team especially were great and looked after him with great care - even as his dementia progressed. We were so grateful

for their care and support. But the way that the Elton House team treated Dad - and us, as we sat with him - during the last week of his life went beyond all our expectations. It was a blessing to us to experience the respect, dignity and love with which we and he were treated. Sitting there with Dad in his room over that last week, in the evenings and over the final night, we saw the level of tenderness in his care. We also experienced the excellent night team which I suspect most residents' families never get to see. We really deeply felt the care, respect and love that they showed to our family and, crucially, to my father.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you for taking the time to share your positive feedback about your father's time with us at Elton House. Your lovely comments will be shared with our dedicated team who take great pride in delivering the highest level of care and support to our residents and family members. We were so fortunate to have been a part of his life during his final months and it means so much to hear how grateful his family are. Your feedback inspires us to continue delivering the highest standard of care, thank you again for sharing your experience. Best wishes to you all.

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Review from Maria H (Friend of Resident) published on 16 October 2024 Submitted via Postal Card • Report

Overall Experience

On visiting Elton House everything from reception to care is second to none. All residents laughing, smiling and happy. The staff go above and beyond for residents, even with personal touches, every resident gets a Birthday Cake, the hospitality is fantastic, coffee and cakes amazing. Events food fantastic,

and birthday parties are made special. 5 stars for the Manager and Deputy Manager there really is something special about their relationships with residents, it's lovely to see!

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for your wonderful feedback. We believe we have a fantastic team here at Elton House and your recognition of this is greatly appreciated by us all. By having a whole home approach, we believe this creates a relaxed and friendly environment for our residents to call home, our dedicated team works tirelessly to ensure that every resident receives the highest quality of care. We look forward to seeing you soon. Best wishes

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Review from H L (Wife of Resident) published on 10 October 2024 Submitted via Postal Card • Report

Overall Experience

I really feel that I chose the right care home for my husband. I would highly recommend Elton House. His room is a very good size the food is excellent always presented very well with many choices. When you enter Elton House you feel as if you have gone into a hotel, not a care home. This makes it very

pleasant for any of my husband's visitors. All the carers are excellent and very kind.

Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery CollectionThank you so much for your wonderful review about our home and staff team. I will pass your kind comments on to them as they always strive to deliver high-quality care and support to all our residents and their families. We look forward to seeing you soon, very best wishes.