Elton House Care Home - Avery Collection

Elton Way, Bushey, Watford WD25 8HA
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9.8 117 Reviews
  • Elton House Care Home - Avery Collection, Watford
Situated in Bushey on the outskirts of Watford, Elton House Care Home is a distinguished residential and dementia care facility offering respite and nursing care. Easily accessible from the M25, it holds a respected status throughout Hertfordshire.

Established in 2018, this opulent residential care home adheres to Avery's highest standards. Featuring 95 spacious private apartments, ranging from studios to one-bedroom deluxe suites, each unit is equipped with a personal phone line, kitchenette, and en-suite shower rooms. This accommodation is ideal for couples or individuals seeking independence while residing at the home.

The Watford care home presents an array of facilities for residents to enjoy, including a cinema room, hair salon, and therapy room. The lounges serve as vibrant social settings for residents to relish an aperitif, engage in friendly conversations, or savour the chef's freshly baked cakes. These spaces genuinely bring the Watford care home to life. Additionally, tranquil lounges are available for those desiring a moment away from social interactions or immersing themselves in a good book from the well-stocked library. The residence is also equipped with a state-of-the-art cinema room.

For individuals seeking dementia care homes in Watford, Elton House could be the ideal choice. The expert team is trained to cater to residents with various care requirements. The staff's meticulous selection and thorough training ensure that residents living with dementia receive the highest quality of care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1650 – £2000
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: £1750 – £1850
  • Self-Funded Nursing Dementia Care: from £1650

These prices are only a guideline, please contact Elton House Care Home - Avery Collection to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Aaron Peck (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (95)

Visiting

  • Welcoming and open to residents from 10th September 2018

Parking

  • Visitor and resident parking available on site

Elton House Care Home - Avery Collection Reviews (117)

9.8

Elton House Care Home - Avery Collection has a Review Score of 9.8 (9.812) out of 10, based on 28 reviews in the last 2 years.
Over all time Elton House Care Home - Avery Collection has 117 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Elton House Care Home - Avery Collection
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Total of 117, showing 1-20
Review from Ann-Marie L (Daughter-in-law of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so lucky to get mum a place at Elton House Watford. Not only do the staff cater for the residence but for the visitors, the staff were so caring and very good with mum but also with us especially when she was passing away compared to what we were used to it was like a 5 star hotel. We had
to move her from another home due to problems. The rooms were lovely done, food fantastic and it was so peaceful and we could take mum outside on a terrace and get her some fresh air. We were constantly update by the home and the doctors about her needs. I wished we had her there from the start as mum would hear certain voices and would try and smile. The downside was district nurse and his senior but this is not an issue with the care home. Highly recommend this care home to anyone.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery Collection

Thank you so much for such a lovely review, your kind words truly mean a lot to us. Our staff take great pride in the care they provide and in maintaining a warm, welcoming home, so feedback like yours is always deeply appreciated.We're so glad to hear that you felt confident in your decision to move your loved one into our home, and are grateful for the trust you placed in us during such an important time.I'll be sure to share your wonderful comments with the entire team - they will be delighted to hear them. Our very best wishes to you all.

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Review from Vikki Y (Daughter of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent the last few days of her life in Elton House and the level of care that was shown not only to her, but to us as her family, was extraordinary. Elton House & its team is the epitome of how a care home should be. From its warm welcoming environment, lovely staff and wonderful facilities, makes
it a shining example of how it should be done. We cannot thank everyone enough for the care given to Mum, and us, during those few days and will never forget the kindness shown.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery Collection

Thank you so much for your incredibly kind words and for taking the time to share your experience, it truly means the world to us. Our team is dedicated to providing the highest standard of care, and knowing we've exceeded your expectations is the greatest reward.Your appreciation for our professionalism, empathy, and thoughtfulness is deeply valued, and I will be sure to share your feedback with the entire team.Sending our very best wishes to you and your family.

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Review from S K (Sister-in-law of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother-in-law was a resident in Elton House Care home, sadly for a very short time before he passed away. All the staff at the care home, the management, carers and his nurses treated him with care, dignity, compassion and kindness for which we were so grateful.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery Collection

Thank you for taking the time to share your positive feedback with us. We were privileged to care for your brother-in-law and grateful for the trust you placed in us. Our team are dedicated to providing not just high-level care, but also a warm and respectful environment where residents feel valued. With best wishes to you and your family.

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Review from V K (Brother of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother sadly passed away within 2 weeks of entering Elton house. However the care and compassion he received from all the members of the care and nursing teams was beyond what I expected or even hoped for.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery Collection

Thank you sincerely for your kind and positive review. At Elton House, we strive to provide a warm, welcoming, and compassionate environment, and it's truly rewarding to know that your experience exceeded expectations. We are truly sorry for your loss and deeply grateful for the trust you placed in us to care for your brother. Our heartfelt condolences and very best wishes go out to you and your family.

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Review from D B (Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the management very approchable and caring. Don't always find carers to my liking especially agency but overall good.
Reply from Aaron Peck, General Manager at Elton House Care Home - Avery Collection

Thank you for taking the time to share your feedback. We're so pleased to hear that you found our management team approachable and caring - building strong, supportive relationships is very important to us. We understand that finding the right carer match is crucial, and while agency support can sometimes be challenging, we're glad your overall experience has been positive. Your comments help us continue to improve, and we appreciate your trust in us.

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Review from Judy S (Wife of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elton House is a warm, welcoming and caring home. The care is very professional and the team listen to the needs of the resident and respond appropriately.
The standards of both care and the environment are exceptionally high. The home itself feels more like a luxury cruise ship, with a spiral staircase
(as well as several lifts) and lots of break out areas to have a coffee and a piece of cake. It's delightful. The daily activities try to cater for all and certainly bring people together. The team never miss an opportunity to celebrate - big birthdays, Valentine's Day and Christmas was amazing! The food is varied and delicious within the bistro or the main dining room.
Reply from Aaron Peck, General Manager at Elton House Care Home - Avery Collection

Thank you so much for your wonderful feedback about our home and team. By having a whole home approach we believe it creates a relaxed, warm and friendly environment for our residents to call home. We are pleased to hear you enjoy the activities provided and support given.We look forward to seeing you soon.

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Review from A M (Son of Resident) published on 18 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a dementia care resident of Elton House for 20 months until he passed away last month. We were really happy with Dad's care during his time at Elton House. The Dementia Care team especially were great and looked after him with great care - even as his dementia progressed. We were so grateful
for their care and support. But the way that the Elton House team treated Dad - and us, as we sat with him - during the last week of his life went beyond all our expectations. It was a blessing to us to experience the respect, dignity and love with which we and he were treated. Sitting there with Dad in his room over that last week, in the evenings and over the final night, we saw the level of tenderness in his care. We also experienced the excellent night team which I suspect most residents' families never get to see. We really deeply felt the care, respect and love that they showed to our family and, crucially, to my father.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery Collection

Thank you for taking the time to share your positive feedback about your father's time with us at Elton House. Your lovely comments will be shared with our dedicated team who take great pride in delivering the highest level of care and support to our residents and family members. We were so fortunate to have been a part of his life during his final months and it means so much to hear how grateful his family are. Your feedback inspires us to continue delivering the highest standard of care, thank you again for sharing your experience. Best wishes to you all.

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Review from Maria H (Friend of Resident) published on 16 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting Elton House everything from reception to care is second to none. All residents laughing, smiling and happy. The staff go above and beyond for residents, even with personal touches, every resident gets a Birthday Cake, the hospitality is fantastic, coffee and cakes amazing. Events food fantastic,
and birthday parties are made special. 5 stars for the Manager and Deputy Manager there really is something special about their relationships with residents, it's lovely to see!
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery Collection

Thank you so much for your wonderful feedback. We believe we have a fantastic team here at Elton House and your recognition of this is greatly appreciated by us all. By having a whole home approach, we believe this creates a relaxed and friendly environment for our residents to call home, our dedicated team works tirelessly to ensure that every resident receives the highest quality of care. We look forward to seeing you soon. Best wishes

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Review from H L (Wife of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really feel that I chose the right care home for my husband. I would highly recommend Elton House. His room is a very good size the food is excellent always presented very well with many choices. When you enter Elton House you feel as if you have gone into a hotel, not a care home. This makes it very
pleasant for any of my husband's visitors. All the carers are excellent and very kind.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery Collection

Thank you so much for your wonderful review about our home and staff team. I will pass your kind comments on to them as they always strive to deliver high-quality care and support to all our residents and their families. We look forward to seeing you soon, very best wishes.

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Review from Susanne W (Daughter of Resident) published on 7 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had a very enjoyable and comfortable stay for a week's respite. She enjoyed joining in with various activities and said the food was very good. She found all the staff were friendly and kind. She liked her room and said everywhere looked very clean.
Reply from Aaron Peck, General Manager at Elton House Care Home - Avery Collection

Thank you so much for your kind words. We are very happy that mum enjoyed her stay and we hope to see her back with us in the future.

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Review from D F (Friend of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After my friend was transferred to Elton House he settled very quickly. The staff are very helpful and friendly. The room and amenities are always clean and inviting. Respectful and understanding people make the day-to-day atmosphere amazing on my visits. I see many happy residents. I would highly recommend
Elton House from managers down to cleaning/nursing staff "Just Amazing".
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery Collection

Thank you so much for your wonderful review. We're thrilled to hear that you've had such a positive experience with our team and facilities. Your kind words about our staff and home mean the world to us and we're grateful for your trust in looking after your friend.

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Review from R M (Daughter of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found the care at Elton House Care Home to be outstanding. My mother, post a hospital stay, returned to Elton House extremely unwell. Had it not been for the care of the staff in the dementia unit, I think the outcome would have been very different. They nurtured my mother back to health. The
support from the entire team for not just my mother but also us as a family has been amazing. Thank you.
Reply from Jenny Bloomberg, Client Liaison Manager at Elton House Care Home - Avery Collection

Thank you for taking the time to share your positive feedback with us. Hearing that our care home has made a positive impact on your mother means the world to us and we're grateful for your kind words. It is an absolute joy to have your mother here with us, she is a huge part of our family at Elton House.

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Review from M B (Daughter of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall amazing and kind staff and management. The rooms are spacious and clean. I especially like the built-in kitchenette which allows residents more freedom and dignity. I am extremely thankful and amazed at one treatment and specialised care my father has received. They have made him feel included,
well cared for and safe. The management especially are very kind, funny and efficient.
Reply from Jenny Bloomberg, Client Liaison Manager at Elton House Care Home - Avery Collection

Thank you for your wonderful feedback on the home and our team. We take great pride in providing the best possible level of care from our nurses, carers and well-being team. We work together as a team to provide a welcoming home for our residents and family members and strive to achieve a sociable, safe and comfortable community our residents can call home. We look forward to enjoying more laughter with your father and family.

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Review from Cliff R (Son of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother stayed for one week respite, whilst my sister (her carer) had a break. Staff were first-class, food excellent.
We shall review!
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery Collection

Thank you for your kind and positive review following your mother's stay with us. We value all feedback and strive for excellence throughout our home. We hope to welcome your mother again soon. Best wishes.

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Review from C D (Power of Attorney of Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very attentive to the needs of the residents. They also encourage her to become involved in appropriate activities - but not always successfully!
Reply from Jenny Bloomberg, Client Liaison Manager at Elton House Care Home - Avery Collection

Thank you so much for taking the time to review our home; your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents.

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Review from Denise S (Friend of Resident) published on 25 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited a friend at Elton House care home, and my first impressions of the home were amazing. I was met at the door by the Maintenance Manager who was very helpful and showed me to my friend's accommodation. On walking through the site it was very clean and the staff looked busy but happy.
I was offered a drink from Reception on arrival when I also met the Home Manager who was very polite. Whilst I was there on my visit we viewed the garden area which was very clean and tidy with lots of seating and was offered a slice of cake and a drink. Overall experience was very good and my friend is extremely happy and looking forward to my next visit.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery Collection

Thank you so much for your lovely review, your feedback is important to us. We take great pride in ensuring we deliver high-quality care and facilities for our residents. We look forward to seeing you again soon when you next visit. Warm regards

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Review from M P (Son of Resident) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother always had a great experience at Elton the staff and nurses couldn't be more supportive and helpful. The home itself is beautifully kept and comfortable. I would recommend it highly as a permanent residence of a respite and stay.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery Collection

Thank you so much for your lovely review your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care, and facilities and strive to achieve a sociable and comfortable community our residents can call home. It is an absolute joy to have your mother here with us, she is a huge part of our family at Elton House. We look forward to seeing you and your family soon. Best wishes

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Review from B R (Friend of Resident) published on 7 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff and well-kept facilities. Always friendly when I visit, have been a few times now and always nice. Happy with the care my friend receives and look forward to visiting again soon. Thank you
Reply from Aaron Peck, General Manager at Elton House Care Home - Avery Collection

Thank you for your kinds words and sharing you great experience at Elton House. We look forward to seeing you again soon.

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Review from S Y (Daughter of Resident) published on 28 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really beautiful care home that feels like a hotel! According to my mother, the food is delicious and the dining room setting is lovely. Lots of activities that cater for everyone. All the staff are very friendly and informal. The carers are fantastic and so helpful in looking after everyone’s needs.
Reply from Jenny Bloomberg, Client Liaison Manager at Elton House Care Home - Avery Collection

Thank you so much for your kind comments; your feedback is important to us, we pride ourselves on providing the best possible level of care we can. From our chefs, carers, nurses and our well-being team, we strive to achieve a sociable and comfortable community our residents can call home. We look forward to seeing you soon. Best wishes

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Review from J P (Respite Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This was my first experience of residential care and I found the experience of a week's respite care interesting and informative. The care was excellent, and the food was not always to my taste but there was always a choice and it was served promptly and with a smile. The activities and comfort were
excellent. There was also lots of seating and quiet corners to sit and read, knit, and crochet. I hope to return when my daughter goes abroad in August. Thanks, Elton House.
Reply from Jenny Bloomberg, Client Liason Manager at Elton House Care Home - Avery Collection

Thank you for your review and lovely comments, we take great pride in ensuring we deliver high-quality care and facilities for our residents. We miss seeing you each day in our caf but look forward to seeing you very soon when you come back to stay in July as we love having you as part of our 'Elton House' family.

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Current Review Score: 9.8 (9.812)

Overview of Review Score

The Review Score of 9.8 (9.812) out of 10 for Elton House Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.812 for Elton House Care Home - Avery Collection is calculated as follows: ( (272 Excellents x 5) + (52 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 329 Ratings = 4.812
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elton House Care Home - Avery Collection is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Jenny

Jenny Bloomberg

Job Title: Client Liaison Manager Joined: 2023

I have been in the care industry for over 5 years and I am the main contact for families who are looking for a Care Home. I love supporting people, showing prospective residents our stunning home and helping them make the best decision for their loved ones.


Thinking about moving a family member into a Care Home can be a confusing and disconcerting time. Deciding on when it is the right time to move is a big step, it can be daunting and an unsettling time for those involved. I am always available to have a conversation about individual care needs and answer any questions you may have.


Having been through a similar situation with a family member who lived with dementia, I can really understand and empathise with every step of the journey families are having to take. I am passionate about caring and helping people to live well as they grow old and recognise the huge benefits of being in a community filled with love and kindness.

Frequently Asked Questions about Elton House Care Home - Avery Collection

What types of Care is Elton House Care Home - Avery Collection registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elton House Care Home - Avery Collection have?

There are 95 Single Rooms.

What are the Facilities & Services at Elton House Care Home - Avery Collection?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elton House Care Home - Avery Collection to the centre of Watford?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

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