Elton House Care Home - Avery Collection

Elton Way, Bushey, Watford WD25 8HA
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9.8 124 Reviews
  • Elton House Care Home - Avery Collection, Watford
Situated in Bushey on the outskirts of Watford, Elton House Care Home is a distinguished residential and dementia care facility offering respite and nursing care. Easily accessible from the M25, it holds a respected status throughout Hertfordshire.

Established in 2018, this opulent residential care home adheres to Avery's highest standards. Featuring 95 spacious private apartments, ranging from studios to one-bedroom deluxe suites, each unit is equipped with a personal phone line, kitchenette, and en-suite shower rooms. This accommodation is ideal for couples or individuals seeking independence while residing at the home.

The Watford care home presents an array of facilities for residents to enjoy, including a cinema room, hair salon, and therapy room. The lounges serve as vibrant social settings for residents to relish an aperitif, engage in friendly conversations, or savour the chef's freshly baked cakes. These spaces genuinely bring the Watford care home to life. Additionally, tranquil lounges are available for those desiring a moment away from social interactions or immersing themselves in a good book from the well-stocked library. The residence is also equipped with a state-of-the-art cinema room.

For individuals seeking dementia care homes in Watford, Elton House could be the ideal choice. The expert team is trained to cater to residents with various care requirements. The staff's meticulous selection and thorough training ensure that residents living with dementia receive the highest quality of care.
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Care Provided by Elton House Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1650 – £2000
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: £1750 – £1850
  • Self-Funded Nursing Dementia Care: from £1650

These prices are only a guideline, please contact Elton House Care Home - Avery Collection to find out the exact price for your requirements.

Contact Elton House Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Elton House Care Home - Avery Collection to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Monika Gilice (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (95)
  • Single Rooms with Ensuite Wet Room (95)

Visiting

  • Welcoming and open to residents from 10th September 2018

Parking

  • Visitor and resident parking available on site

Elton House Care Home - Avery Collection Reviews (124)

9.8

Elton House Care Home - Avery Collection has a Review Score of 9.8 (9.842) out of 10, based on 34 reviews in the last 2 years.
Over all time Elton House Care Home - Avery Collection has 124 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Elton House Care Home - Avery Collection
  • 39
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Total of 124, showing 41-60
Review from Jackie C (Niece of Resident) published on 3 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt moved into Elton House last month, and as a family, it was a difficult decision to make. It has turned out to be our best decision. My aunt has settled in well, is happy, and above all, well cared for.
Reply from Karen Fleming, CLM at Elton House Care Home - Avery CollectionThank you for taking the time to submit your review; we know this can help other families make their decisions on care for their loved ones. Your aunt has made lots of new friends here, which I know was one of her concerns when making her decision about which home to move into; she particularly loves the trips we go on and has embraced all of our extensive activity programs.
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Review from Russell C (Nephew of Resident) published on 3 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle moved into Elton House last month, and he is happier, healthier, enjoys the activities and tells me he should have made the decision years ago.
Reply from Karen Fleming, CLM at Elton House Care Home - Avery CollectionFirstly, thank you for your kind words; we are so pleased that your uncle has settled in so well into his new home. I can see the difference this has made to his quality of life; his smiles say a thousand words.
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Review from G W (Granddaughter of Resident) published on 20 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elton House is an amazing place, and the staff are just wonderful. The head chef can't do enough for the residents, and the lady on reception is soo helpful. Our whole family is very happy.
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you so much for your lovely review; we really appreciate you taking the time to write one. We are delighted to hear that your grandmother and her family are so happy with the care and support she receives.
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Review from Daniel B (Grandson of Resident) published on 14 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely home. My grandmother is very well looked after and very happy!
Reply from Karen Fleming, CLM at Elton House Care Home - Avery CollectionThank you for taking the time to write your review; we are delighted that your grandmother has settled so well into her new home, and we are so pleased that she is joining in our varied activity program as well as making lots of new friends.
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Review from K O (Daughter of Resident) published on 14 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came to the home for respite, and the staff could not have been more helpful or caring, especially one member of staff. They made his whole experience of respite very positive; he was delighted with the standard of care he received and enjoyed the food and surroundings.
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionWe really appreciate you taking the time to write a review, thank you. We enjoy providing respite stays at Elton House and seeing the recovery process and growth in confidence first hand. Hopefully, your father may visit us for one of our events in the future.
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Review from Carly T (Daughter of Resident) published on 14 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are happy with the care that Mum receives from all the staff that look after her. The home is beautifully decorated, the food is excellent, and there are plenty of activities. Mum is treated with kindness and dignity. I can't praise them highly enough, especially one member who is wonderful!
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you so much for writing a review for Elton House! We are delighted to hear that you are happy with all aspects of your Mum's care and lifestyle. Hopefully, your review will help in the decision making process for other families at the research stage.
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Review from Ian G (Son of Resident) published on 11 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for making our father's last couple of months comfortable (even though he didn’t want to be there!). It’s a lovely caring home, and we were very grateful.
The team were marvellous.
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you very much for taking the time to leave a review; it is much appreciated. We very much enjoyed having your Dad (and his dry sense of humour!) with us at Elton House.
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Review from A H (Daughter of Resident) published on 29 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in really well.
The staff are very friendly and efficient; they know all the resident's needs.
A lovely, friendly, clean place.
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you very much for leaving a review for Elton House and our amazing staff; it is much appreciated!
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Review from T P (Daughter of Resident) published on 28 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all-round, can't fault it! Special mention to the head chef; his Sunday Roasts are amazing!
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionWe really value your feedback; thanks very much for taking the time to leave a review. I will also pass on your compliments onto our award-winning chef!
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Review from S B (Daughter of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to an unexpected stay in the hospital, it was no longer possible for my father to return home to live on his own. He moved into Elton House and embraced life there almost immediately! He is very happy there, and I am so grateful to all the staff who are very kind.
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you very much for taking the time to leave a review; it is much appreciated by the staff at Elton House and useful for families currently researching. We are delighted to hear how much your father is enjoying our lovely community!
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Review from C P (Friend of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend stayed for respite for four weeks and was very happy with the overall experience. I would recommend Signature to anyone.
Reply from Karen Fleming, CLM at Elton House Care Home - Avery CollectionThank you for taking the time to write your review. We feel a respite stay gives someone an insight into what it would be like to move into a care home, as we understand this is not an easy decision for anyone to make. We always support the residents and their families when making this decision.
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Review from N S (Daughter of Resident) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are friendly and helpful; they always listen to my concerns.
The care they are giving my mum is fantastic.
Reply from Karen Fleming, CLM at Elton House Care Home - Avery CollectionThank you for your kind words; we are pleased that your mum has settled so well with us here at Elton House. I know she feels safe and well cared for, which was very important for your mum in her decision to move into Elton House.
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Review from Jocelyne B (Resident) published on 9 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Don't change a thing! First-class experience in all directions. Thank you so much for having kept its beauty untouched!
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you very much for your wonderful review! I am glad you enjoy life at Elton House as much as we do!
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Review from K H (Friend of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home for my friend, she is wonderfully looked after. Thank you.
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionThanks so much for leaving a review for Elton House. Your friend is a little ray of sunshine, we love having her as part of our community and have enjoyed seeing her confidence grow over time.
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Review from G M (Son of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant environment with carers and communicative staff at all levels of the home. The environment is more akin to a hotel than a care home. I would happily live here when my time comes.
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionThanks for taking the time to write and submit a review for Elton House. We are so pleased that both you and your Dad are enjoying our beautiful home and the care and support we love to provide!
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Review from J S (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum stayed for respite in January and I cannot fault Elton House at all! Fantastic care, wonderful menus, lovely ambience and impeccable service. She is already looking forward to her next stay.
Reply from Karen Fleming, CLM at Elton House Care Home - Avery CollectionThank you for taking the time to write your review. We loved having your mum stay with us here at Elton House; it was heartwarming to see such an improvement after her respite stay with us. We are looking forward to her return later this year "for a short holiday" in your mum's words.
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Review from C R (Granddaughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A really lovely home, with wonderful staff and great facilities and activities. It is well-decorated and very clean. My grandmother is very happy at Signature at Elton House and I would highly recommend it to anyone!
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you very much for taking the time to write a review, it helps enormously with new residents trying to decide where they will be happiest! It is so lovely to see how much your grandmother is enjoying her time here at Elton House.
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Review from R G (Niece of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Top-notch. No complaints whatsoever. The staff are all fantastic.
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you very much for taking the time to write and submit a review; it is very much appreciated. We are delighted to hear that you and your aunt are enjoying the services, care and experience of Elton House!
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Review from Georgia F (Granddaughter of Resident) published on 7 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elton House is very welcoming and friendly. All of the staff are very helpful and care a lot about all of the residents. The home is very clean and well-decorated. My family and I are very glad that my grandmother has found a great home at Elton House.
Reply from Karen Fleming, CLM at Elton House Care Home - Avery CollectionFirstly, thank you for taking the time to leave your review; we know this helps other families when they are looking for care for their loved ones.
We are delighted that your grandmother has settled well into her new home here at Elton House, and she is enjoying being part of our family.
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Review from E F (Granddaughter of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother moved into Elton House just before Christmas. Previously, she lived on her own and was very lonely. It is so lovely to see her happy, socialising, well looked after and eating much better! Thank you to all the staff at Elton House for giving her a new lease of life!
Reply from Jackie Chicken, Client Liaison Manager at Elton House Care Home - Avery CollectionThank you so much for taking the time to write a review and share your experience with us! We are delighted to see how well your grandmother has settled in and how she really makes the most of each day; she is a pleasure to be around!
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Current Review Score: 9.8 (9.842)

Overview of Review Score

The Review Score of 9.8 (9.842) out of 10 for Elton House Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.842 for Elton House Care Home - Avery Collection is calculated as follows: ( (341 Excellents x 5) + (53 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 399 Ratings = 4.842
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elton House Care Home - Avery Collection is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Jenny

Jenny Bloomberg

Job Title: Client Liaison Manager Joined: 2023

I have been in the care industry for over 5 years and I am the main contact for families who are looking for a Care Home. I love supporting people, showing prospective residents our stunning home and helping them make the best decision for their loved ones.


Thinking about moving a family member into a Care Home can be a confusing and disconcerting time. Deciding on when it is the right time to move is a big step, it can be daunting and an unsettling time for those involved. I am always available to have a conversation about individual care needs and answer any questions you may have.


Having been through a similar situation with a family member who lived with dementia, I can really understand and empathise with every step of the journey families are having to take. I am passionate about caring and helping people to live well as they grow old and recognise the huge benefits of being in a community filled with love and kindness.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elton House Care Home - Avery Collection to verify any information. View our terms and conditions. Elton House Care Home - Avery Collection has an Enhanced Service - more info.