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- Elton House Care Home - Avery Collection







Situated in Bushey on the outskirts of Watford, Elton House Care Home is a distinguished residential and dementia care facility offering respite and nursing care. Easily accessible from the M25, it holds a respected status throughout Hertfordshire.
Established in 2018, this opulent residential care home adheres to Avery's highest standards. Featuring 95 spacious private apartments, ranging from studios to one-bedroom deluxe suites, each unit is equipped with a personal phone line,...
Care Provided by Elton House Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 95 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Elton House Care Home - Avery Collection for full pricing details and T&Cs.
Contact Elton House Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Monika Gilice(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (95)
- Single Rooms with ensuite Wet Room (95)
Visiting
- Welcoming and open to residents from 10th September 2018
Parking
- Visitor and resident parking available on site
Elton House Care Home - Avery Collection Reviews (132)
Elton House Care Home - Avery Collection has a Review Score of 9.8 (9.844) out of 10, based on 30 reviews in the last 2 years.
Over all time Elton House Care Home - Avery Collection has 132 reviews.
Delightful place, very friendly and caring, nothing is too much trouble. My friend was very well cared for and improved greatly from the attention of the staff.
Thank you very much for taking the time to leave a review; it is very much appreciated and hopefully will help other friends and family during their future decision-making process. We treat every one of our residents with care and attention, and we are so pleased to see the wonderful progress that your friend continues to make now she is being well looked after.
My mother has now been in Elton House for two months. I am hugely impressed by the care she has received, the patience of the staff of who look after her and the quality of communication with me and my brother both from the care staff and the management.
Thank you for your kind words, David; we are delighted that you are happy with the care and support shown to both you and your mother. At Elton House, we pride ourselves on giving the individual support and care that each of our residents needs and deserves; I know this will help other families that are looking into care options for their loved ones, so thank you again.
I was very well looked after. The staff were extremely kind and caring. I enjoyed all the activities.
Thank you for your kind words. We all miss you terribly and hope you will come back and visit us all soon.
Mum was very well looked after. The staff were kind and caring. They encouraged her to join in all the activities and helped her to make friends with the residents.
We also appreciate you taking the time to give us feedback. We do find that this helps others who are also looking for care for their loved ones.
Good all-round - thanks.
Thank you for taking the time to send in your review card, we are happy that you are enjoying your stay with us here at Elton House and we look forward to seeing you again in the future.
My mum has been at Elton for 6-months now, and with all the Covid challenges the staff has endured, they always made Mum and us feel wanted. Mum had an episode where she was admitted to the hospital twice in a month, and every staff member did their utmost to make sure Mum's care was paramount, as well as keeping my sister and I informed as best as possible. The staff (this includes the initial contact with the liaison manager and her team) always make an exception to try and accommodate all of Mum's needs, and I have no doubt this is the best care home you can choose probably in the country if you want competent 1-2-1 care.
Your mum is an integral part of our community, Mum lights up the whole place with her smile and her infectious laugh makes us all smile.
We are so happy that Mum has made Elton House her forever home, and it is our pleasure to be able to assist with Mums...
My nan recently stayed for respite care after having a fall at home. The staff gave Nan brilliant care and full support throughout her stay; the facilities on offer are hotel quality, and I would definitely recommend.
We are so happy that nan had a great stay here with us at Elton House. Please feel free to call or email us should you need any further help or support. We would love to have nan stay with us again.
Mum is staying at Elton House for respite care. The staff have all been doing a wonderful job looking after her so well. She looks very relaxed and comfortable. Food looks very tasty - and they have done everything to get to know her likes and dislikes. I'm not sure she'll want to leave!
We are so pleased that mum is enjoying her stay with us at Elton House, she is an absolute sweetheart, and we will miss her when she returns home, however, we are happy that mum is going to be extending her stay for a few more weeks yet.
This was my second 2-week respite following knee and hip replacement in the last two years. Many of the staff remembered me, and all the staff were very welcoming. The premises are very modern and furnishings very contemporary with many "nice tonalities" and thoughtful alcove rooms for those who prefer peace and quiet to need etc.
Thank you for your lovely review. It was a delight to welcome you back to Elton House for your second respite stay. We are so pleased that you enjoyed the experience and that we were able to help during your rehabilitation. We look forward to your next visit.
Resident June 2020 - having decided to return to Elton House if left alone after my husband passed away in Jan 2020, I returned in June. I am most content.
Many thanks for your complimentary feedback and comment. We are delighted that you chose to return to Elton House following your respite stay in 2019. Welcome back to Signature!
My experience of Elton House has been limited due to Covid. However, what I've seen so far, is very satisfactory, and look forward to the easing of Covid rules to get the full experience.
Thank you for taking the time to send your review. I would just like to say that with the recent news of the further lifting of restrictions that we hope you will soon be able to embody the full experience of Elton House.
Mum attended Elton House for two weeks for respite care in June 2021. Wow-what a fabulous place, more like a 5 Star cruise ship than a care home! She absolutely loved it and came out with a spring in her step. Mum has dementia and she was really well cared for by all the staff. She joined in with the many activities and quickly made friends. Staff were very attentive to all her needs in line with the agreed detailed care plan set up in advance of her stay. I (her daughter) was well briefed in advance of her stay and kept informed of her progress as requested. Mum is booked in for another stay in September and is really looking forward to it. A fantastic place and highly recommended. Oh, and her clothes were all laundered and ironed prior to coming home, which was a welcome surprise for me.
Many thanks for your kind words, Jill. It was lovely to see your mum's smiling face throughout her stay here at Elton House. We are looking forward to her return in September.
I visited Elton House a few weeks ago. The staff are so welcoming and polite and really care for the residents. Thorough Covid measures in place and testing. Lovely environment! Would definitely recommend it.
Thank you for your review, Sky. I am glad that your experience of Elton House was not only enjoyable but memorable as well.
Very prompt initial contact followed by kindly and efficient service. The rooms are comfortable and well-appointed. The staff are friendly.
Many thanks for taking the time to send such a lovely review; it has been and continues to be a pleasure to help you both.
I was recommended to come here to recover after a hip replacement at a local hospital. My stay was for a week. All staff friendly and helpful. Excellent attention to my needs at any time of day or night. Support for my first doddering footsteps. Attractive well kept gardens and walkways. High-quality communal facilities and decorations.
Thank you for your wonderful review. I am so glad that you enjoyed your time with us here at Elton House. We hope you came back to stay with us in the future. We would welcome you back with open arms.
I live in London. A housekeeper lives in the home with me. I do not walk well and cannot carry very much. As she went to visit her mother in the country for Xmas, I came here. It was for three weeks. The virus interrupted everything, so we both stayed away. So I remained here for almost 5-months until the "shut down" is over. Here, I was looked after well and kept safe and had the two necessary vaccinations. We now return home together, on the same day. It was all very good here.
Thank you for your review. It was an absolute pleasure having you stay with us here at Elton House, and we look forward to welcoming you back in the near future.
My mother recently began a stay in Elton House care home for a period of much-needed respite care. All the staff welcomed my mother when she arrived and made her feel instantly at ease. The staff are very caring and helpful, providing for my mother's needs which are quite tricky as she has complex Parkinson's Disease. The respite stay was very easy to organise, and the team at Elton House were outstanding. All the admin arrangements were taken care of in advance of the stay, making the settling in process much easier.
Given the restrictions in visiting care homes due to the pandemic, the staff have gone above and beyond to keep residents safe whilst maintaining much-needed contact with relatives and friends.
Thank you so much, Marianne, for your kind words; I will pass on your gratitude to the rest of the team, and we are sure your Mum will enjoy the rest of her stay here with us at Elton House.
In the position of having to find a care home for an elderly friend, who lived alone, with failing memory, and becoming unable to cope at home by herself, we took her to visit Elton House. She was totally against the idea of moving into care, but by the end of her visit, she was so impressed by both the ambiance, cleanliness, and above all by the kindness and friendliness of all the care home staff that she met, she decided there and then that Elton House was definitely the place to be! The staff were very kind and helped us with so many arrangements, both before and on ‘Moving in’ day. Our friend was given such a lovely welcome and every effort was made to help her (and her little dog!) settle in and feel ‘at home’. (Her little dog even has his own care plan). All the staff are very professional, good-humoured and caring, and always ready to help.
Thank you, Sheila, for taking the time to send such a lovely review. We are so pleased that your friend and her little dog have become part of our Elton House Family. I must also thank The Cinnamon Trust, who are supporting us with daily dog walks.
My mum was diagnosed with Alzheimer's in February 2019 - though my sister and I had witnessed cognitive decline before that. We moved her out of her flat that summer and took care of her in our homes - also when Covid hit. In autumn 2020, after falls and increasing vulnerability, we decided rapidly to move mum into Elton House as we couldn't keep her safe, nor stimulated enough. The team, with whom we'd done a detailed online assessment, responded instantly, and we moved Mum in three days later. The first five weeks, the end of December/the beginning of January were very hard - new place, big change, separation sadness, Mum didn't know anyone. The team were truly lovely, ensuring she always had company. In mid-January, she turned a corner and is just so happy! She has blossomed! Made friends, joined chat groups, danced, sung, attended birthdays, gone to the cinema, got moving etc. She tells me everyone is lovely; she 'has no complaints', feels safe and 'at home'. It's a joy and a huge relief. The care and kindness at Elton House really are wonderful.
I will continue sending you photo's of mum enjoying the parties and activities at Elton House
Regards.
My nan stayed at Elton House to recover for a few weeks, they got her back on track with her eating and really boosted her confidence. She had a great time getting involved with yoga and afternoon tea. I would really recommend Elton for a piece of mind.
Regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Elton House Care Home - Avery Collection.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Elton House Care Home - Avery Collection.
Meet the Team (1)

I have been in the care industry for over 5 years and I am the main contact for families who are looking for a Care Home. I love supporting people, showing prospective residents our stunning home and helping them make the best decision for their loved ones.
Thinking about moving a family member into a Care Home can be a confusing and disconcerting time. Deciding on when it is the right time to move is a big step, it can be daunting and an unsettling time for those involved. I am always available to have a conversation about individual care needs and answer any questions you may have.
Having been through a similar situation with a family member who lived with dementia, I can really understand and empathise with every step of the journey families are having to take. I am passionate about caring and helping people to live well as they grow old and recognise the huge benefits of being in a community filled with love and kindness.
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