Elton House Care Home - Avery Collection

Elton Way, Bushey, Watford WD25 8HA
Review Us
9.8 117 Reviews
  • Elton House Care Home - Avery Collection, Watford
Situated in Bushey on the outskirts of Watford, Elton House Care Home is a distinguished residential and dementia care facility offering respite and nursing care. Easily accessible from the M25, it holds a respected status throughout Hertfordshire.

Established in 2018, this opulent residential care home adheres to Avery's highest standards. Featuring 95 spacious private apartments, ranging from studios to one-bedroom deluxe suites, each unit is equipped with a personal phone line, kitchenette, and en-suite shower rooms. This accommodation is ideal for couples or individuals seeking independence while residing at the home.

The Watford care home presents an array of facilities for residents to enjoy, including a cinema room, hair salon, and therapy room. The lounges serve as vibrant social settings for residents to relish an aperitif, engage in friendly conversations, or savour the chef's freshly baked cakes. These spaces genuinely bring the Watford care home to life. Additionally, tranquil lounges are available for those desiring a moment away from social interactions or immersing themselves in a good book from the well-stocked library. The residence is also equipped with a state-of-the-art cinema room.

For individuals seeking dementia care homes in Watford, Elton House could be the ideal choice. The expert team is trained to cater to residents with various care requirements. The staff's meticulous selection and thorough training ensure that residents living with dementia receive the highest quality of care.
Show Elton House Care Home - Avery Collection on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1650 – £2000
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: £1750 – £1850
  • Self-Funded Nursing Dementia Care: from £1650

These prices are only a guideline, please contact Elton House Care Home - Avery Collection to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Aaron Peck (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (95)

Visiting

  • Welcoming and open to residents from 10th September 2018

Parking

  • Visitor and resident parking available on site

Elton House Care Home - Avery Collection Reviews (117)

9.8

Elton House Care Home - Avery Collection has a Review Score of 9.8 (9.812) out of 10, based on 28 reviews in the last 2 years.
Over all time Elton House Care Home - Avery Collection has 117 reviews.

Overall Experience
  • 95
  • 20
  • 1
  • 0
  • 1
Date Published
  • 117
  • 5
  • 14
  • 28
  • 89
Reviewer Connection to Elton House Care Home - Avery Collection
  • 34
  • 17
  • 14
  • 10
  • 9
  • 6
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 117, showing 101-117
Review from Helen F (Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lovely friendly place, wonderful staff, nursing excellent. I would recommend Elton House to anyone and if I needed it I would come again. The bathroom is the only criticism as it was not set up for special needs but it was sorted out.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B H (Son of Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had to move my mum in a bit of a hurry and the manager and the staff at Elton House were amazing. They have all been professional and caring throughout. Mum has settled in really well. Not surprising given that Elton House feels more like a five star hotel. That said care is never compromised. My
family all love visiting mum. Elton House makes everyone welcome, build a climbing frame in the garden and we may never leave.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rebecca D (Relative of Resident) published on 13 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to the home to visit a relative a few weeks ago. It was such a warm and inviting care home. The staff were very friendly and approachable.
I enjoyed my visit very much and am so happy and feel my relative is happy living here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hilary I (Daughter of Resident) published on 9 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother went into Signatures at Elton House, Watford mid January 2019 until she passed
away on 25th April. She was 95 and had oral cancer which was getting progressively worse.
The staff looked after her wonderfully while she was there. They were kind, attentive and
treated our Mum with dignity.
We were told they would be able to look after Mum right up until end of life care was necessary and that’s exactly what they did. My brother and I cannot speak highly enough of all the staff who helped to look after our Mum until the very end.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pauline D (Sister of Resident) published on 24 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to express my sincere gratitude to the manager and her staff at this fantastic care home. It will blow your socks off in terms of the environment and furniture and furnishings but that's not half as stunning as the group of kind, caring and fun loving staff who have been assembled to deliver
the kind of care I could only have dreamed of for my sister.
Only last Saturday we were invited to join in on an Easter family fun day which they held to celebrate the Easter holiday and we were not disappointed. The activities manager put on a day that was quite simply amazing. The day was filled with fun and laughter for all the family and I truly felt that these amazing people had extended a real warmth and welcome to us as a family that I had not expected. I don't feel like a visitor, I feel like I have increased the number of people in our family by my sister moving in there.
The food is fabulous and I enjoy joining my sister for lunch whenever I can.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B M (Respite Resident) published on 28 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found most things satisfactory except in the wet room it was necessary to ask for a seat and grab rail. For me, the bed was a bit high. Although there are many armchairs, I found it hard to find a comfortable chair with a high back. Also, all the cushions were very bulky and hard.
Also, there should
be more exercise activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Louise P (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Saved my life!
Would be more than happy to have my mum come back here at any time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brenda L (Daughter of Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The facilities at Elton House are beautiful, from the rooms through to all the amazing facilities. More importantly, though all the staff are wonderful, kind, thoughtful and extremely patient, especially with my mother. They treated Dad with great care and dignity when he passed away and I will always
be grateful for this. I would absolutely recommend this to anyone looking for a warm, friendly and beautiful environment for their parent's care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dulcie S (Wife of Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is beautifully decorated and the team are all lovely. It is still early days for us but so far we are extremely satisfied.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John A (Son of Resident) published on 13 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is clearly very well organised and managed. Communication is clear and prompt in relation to all enquiries. Whenever we have raised specific issues or points in relation to our mother, the care home staff have been both helpful and very accommodating. This has been very important during
these first weeks of residence for our mother.


Further to this, and most importantly, the positive change for our mother since she has been in residence has been so clear and obvious for all her family and visitors to see. Having said for many years that she would not wish to go into a care home, having lived independently for a long time, our mother within a few days decided that she was so happy and secure with her new environment that she wanted to stay long-term.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Friend of Resident) published on 4 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Elton House is a lovely home. Staff are very pleasant. A couple of times I have been here when breakfast has arrived and it has been colde. On the whole, no real problems.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Toby D (Wife of Resident) published on 31 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always want to please. Ambience beautiful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M W (Son-in-law of Resident) published on 30 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring and helpful, always smiling, professional and focused on their roles.
Made transition from another residential home very easy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Daughter of Resident) published on 26 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Competent, professional staff from concierge to carers to management, so very helpful and informative when we looked to and did move Mum from another care home. Luxurious rooms and bathrooms. Public areas are like a 5-star hotel. Mum is so much happier!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ama J (Daughter of Resident) published on 24 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have been at Elton House for 2 weeks. We are very happy so far with the care received. The activities are very good and staff are very kind.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L H (Wife of Resident) published on 11 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The surroundings are luxurious, the nursing care is excellent. All the staff are caring and friendly and take trouble to stop and talk with all the relations of the resident.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hilary A (Daughter of Resident) published on 12 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express on behalf of our family how grateful we are to all the staff at Elton House (and we mean all in every department) for welcoming our mother and settling her into her new environment.
I am a registered nurse and wish to convey the professionalism and excellent standard of care
and communication we have observed/experienced.
This is from the moment I visited to make an enquiry to present day 5/10/18
Within two weeks of moving into Elton House, our mother is now off sedatory medication. She is more communicable, cheerful and mobile.
A pleasure to see and we feel she is in a safe and very caring environment.
Reply from Andrew Moss, Client Liaison Manager at Elton House Care Home - Avery Collection

Thank you for your very gracious sentiments. We are delighted that you are so pleased with your mother's progress and very much appreciate you taking the time to express this.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.812)

Overview of Review Score

The Review Score of 9.8 (9.812) out of 10 for Elton House Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.812 for Elton House Care Home - Avery Collection is calculated as follows: ( (272 Excellents x 5) + (52 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 329 Ratings = 4.812
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elton House Care Home - Avery Collection is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (11)

Meet the Team (1)

Jenny

Jenny Bloomberg

Job Title: Client Liaison Manager Joined: 2023

I have been in the care industry for over 5 years and I am the main contact for families who are looking for a Care Home. I love supporting people, showing prospective residents our stunning home and helping them make the best decision for their loved ones.


Thinking about moving a family member into a Care Home can be a confusing and disconcerting time. Deciding on when it is the right time to move is a big step, it can be daunting and an unsettling time for those involved. I am always available to have a conversation about individual care needs and answer any questions you may have.


Having been through a similar situation with a family member who lived with dementia, I can really understand and empathise with every step of the journey families are having to take. I am passionate about caring and helping people to live well as they grow old and recognise the huge benefits of being in a community filled with love and kindness.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elton House Care Home - Avery Collection to verify any information. View our terms and conditions. Elton House Care Home - Avery Collection has an Enhanced Service - more info.