What types of Care is Ravenna Lodge registered for?

Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Ravenna Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Gardens, Phone Point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ravenna Lodge to the centre of Andover?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Ravenna Lodge care home, East Anton Farm Road, Andover, Hampshire SP11 6RD

Ravenna Lodge

East Anton Farm Road, Andover SP11 6RD

3 Reviews

Care Provided by Ravenna Lodge

Type of Service

For a maximum of 11 Service Users

Primary Care Categories

Mental Health Condition
Younger Adults

Length of Stay

Permanent Care

Facilities

Own Furniture if required
Close to Local shops
Near Public Transport
Minibus or other transport
Gardens
Phone Point in own room
Residents Internet Access

Good to Know

Group/Owner

Choice Care

Person in Charge

Emma Wright (Manager)

Local Authority / Social Services

Hampshire County Council

Admission Information

Ages from 16 to 65

Care Home Design/Build

Purpose Built: Yes

Room Information

Single Rooms (11)
Couples/Companion Rooms (0)

Review from Rachel C (Resident) published on 20 October 2023 Submitted via Website • Report

Overall Experience

I am a resident at Ravenna Lodge, I have been here for 5 years and all the staff have done since day one is support me to be independent, well since the new manager has come. She has pushed me to do my own medication, my own shopping, use public transport and now visit my sister a week at a time every

month. The staff have just always been there for me and helped me manage my behaviours and mental health. I feel Ravenna was the best place for me and is just amazing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Karen T (Mother of Resident) published on 10 April 2020 Submitted via Website • Report

Overall Experience

Ravenna Lodge is run by Choice Care. The building was new when my son moved in (February 2018). I had high expectations and was told that staff and son would have support from behaviour psychologist specialists and that my son's needs would come first. This was not the case, the needs of service and

their polices came above my son's needs. Many staff unqualified, although some very caring, huge turnover in staff. Staff very overworked and expected to work long shifts.
I was very surprised when CQC awarded them good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Ayesha C (Resident) published on 8 March 2020 Submitted via Website • Report

Overall Experience

I am a resident here at Ravenna Lodge and have been since it opened in 2018. The home is very nice, big and spacious, close to a supermarket, a couple of takeaways, a park, and it is not far from the town so it's definitely good for people that want to get out into the community.

The care, however,

leaves a lot to be desired, with needs not being met, staff not being regular (they are constantly changing) and in my opinion a lack of professional conduct.