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Care Provided by Ravenna Lodge
Type of Service
- Residential Home
- For a maximum of 11 Service Users
Primary Care Categories
- Mental Health Condition
- Younger Adults
Length of Stay
- Permanent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Gardens
- Phone Point in own room
- Residents Internet Access
Good to Know
Group / Owner
- Choice Care
- Private Owned
Person in charge
- Emma Wright(Manager)
Local Authority / Social Services
Admission Information
- Ages from 16 to 65
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (11)
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Ravenna Lodge Reviews (3)
Over all time Ravenna Lodge has 3 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Ravenna Lodge
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Review from Rachel C (Resident / Service User) published on 20 October 2023 Submitted via Website•
Overall Experience
I am a resident at Ravenna Lodge, I have been here for 5 years and all the staff have done since day one is support me to be independent, well since the new manager has come. She has pushed me to do my own medication, my own shopping, use public transport and now visit my sister a week at a time every month. The staff have just always been there for me and helped me manage my behaviours and mental health. I feel Ravenna was the best place for me and is just amazing.
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Treated with Dignity
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Review from Karen T (Mother of Resident) published on 10 April 2020 Submitted via Website•
Overall Experience
Ravenna Lodge is run by Choice Care. The building was new when my son moved in (February 2018). I had high expectations and was told that staff and son would have support from behaviour psychologist specialists and that my son's needs would come first. This was not the case, the needs of service and their polices came above my son's needs. Many staff unqualified, although some very caring, huge turnover in staff. Staff very overworked and expected to work long shifts.
I was very surprised when CQC awarded them good.
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Review from Ayesha C (Resident / Service User) published on 8 March 2020 Submitted via Website•
Overall Experience
I am a resident here at Ravenna Lodge and have been since it opened in 2018. The home is very nice, big and spacious, close to a supermarket, a couple of takeaways, a park, and it is not far from the town so it's definitely good for people that want to get out into the community.
The care, however, leaves a lot to be desired, with needs not being met, staff not being regular (they are constantly changing) and in my opinion a lack of professional conduct.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 March 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Ravenna Lodge.
Upcoming Events
There are no upcoming events for Ravenna Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ravenna Lodge.
Accreditations
There are no accreditations posted yet for Ravenna Lodge.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Ravenna Lodge
What types of Care is Ravenna Lodge registered for?
Mental Health Condition, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ravenna Lodge have?
There are 11 Single Rooms.
What are the Facilities & Services at Ravenna Lodge?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Gardens, Phone Point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ravenna Lodge to the centre of Andover?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ravenna Lodge to verify any information. View our terms and conditions. Ravenna Lodge has a Basic Service -more info.