Woodlands Lodge

105 Church Road, Formby, Liverpool L37 3ND

Woodlands Lodge is a purpose-built care home in the town of Formby. High quality, person-centred care is offered to people over the age of 65.

There is plenty of community support for those who have a variety of care needs. Long and short-term care services are offered.

There are excellent facilities. Each bedroom is furnished with an adjustable profile bed, call bell system, digital flat screen TV, telephone and wireless internet.

Delicious and nutritious menus are offered daily by the home's talented chef. Any special dietary requirements are catered for.

At Woodlands Lodge, family and friends are always welcome.

Group: Athena Healthcare Group

Person in charge: Maxine Nichol (Registered Manager)

Local Authority / Social Services: Sefton Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Lift • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Woodlands Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.4 (maximum of 10) for Woodlands Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Woodlands Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.741 for Woodlands Lodge is calculated as follows: ( (44 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 58 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.625 Points relating to the number of positive Reviews for Woodlands Lodge is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 5 Reviews ÷ 8 Target = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Woodlands Lodge has a Review Score of 9.4 (9.366) from 5 Reviews


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Woodlands Lodge?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Woodlands Lodge

  • Resident / Service User
    2
  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Niece of Resident/Service User
    1

Generally everything fine, prompt support when needed, friendly staff. The food, although I'm sure appreciated by most residents is not really to my taste. Homemade soup very good but I miss REAL bread not cheap sliced. Have made suggestions to the chef but not really acted upon. Same side dishes every day, very salty crisps and coleslaw. Diabetic puddings or fruit (have been buying my own) would be appreciated. The timing of food difficult, breakfast 8.30-9.00, lunch 12 noon, evening meal 4.30-5. My time's breakfast 9.30, lunch 1.30 and evening meal 7-7.30.

How likely would you be to recommend Woodlands Lodge? Likely

Overall Standard

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Average Rating:   4.2 out of 5

Maxine Nichol, Admin at Woodlands Lodge responded to this review on 25 Apr 2018:

At Woodlands Lodge we welcome all reviews and in previous discussions with the resident I am pleased to comment that the above earlier issues have been resolved.
The resident recently enjoyed a birthday buffet with friends and was very complimentary about this lovely celebration.

Clean and comfortable environment. Friendly and caring nursing staff. Flexible visiting times. In-house kitchen using fresh produce.

How likely would you be to recommend Woodlands Lodge? Extremely Likely

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Average Rating:   4.8 out of 5

Debbie Finlay, Family Liaison at Woodlands Lodge responded to this review on 20 Mar 2018:

Thank you for your review, Susan.

Beautiful brand new facility but more importantly caring and dedicated staff.

How likely would you be to recommend Woodlands Lodge? Extremely Likely

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Average Rating:   5 out of 5

From the moment I entered the home I just knew it was correct with all that was written about it. The Manager and every one of her staff all work together and make it a lovely place to relax in and get you on your feet again. Cheerful and happy and a lovely smile on their faces. I don't think you could get anywhere better, wherever you look. Thanks for the memories (as Bob Hope would say). God bless you all.

How likely would you be to recommend Woodlands Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

All staff members, irrespective of roles, show a willingness to provide my uncle with the best care possible. His care worker is always readily available to discuss his needs and wellbeing both mental and physical. Although he has only been there a few weeks I feel that the staff have made a determined effort to get to know my uncle and his family and do their best for him.

How likely would you be to recommend Woodlands Lodge? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

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Bed Vacancies

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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