Hartfield House Care Home

My wife has been in Hartfield House for nearly 2 years. She has Alzheimer's. Before choosing Hartfield, I visited a number of homes but none came close to providing the care, attention, and facilities that I wanted for my wife. It has taken some time for her to settle in but she, with the help of the nurses, made good progress with the activities on offer.

I wish my mother had never entered Hartfield House. I'm really not sure how you know whether a home is going to be good before someone becomes a resident.

It's lovely to be welcomed and recognised as a relative when I arrive at Hartfield House Care Home, all of the staff know my mum and how she's doing. Hartfield has a family atmosphere and the facilities are well designed and spacious. Hartfield is a new building, specifically designed as a care home. The home retains it's core carers longer term, which is a good sign. The care they give my mum is excellent. Thank you to all the lovely staff.

First impressions were amazing. I would not be happier for my mother to be anywhere else. The staff are awesome and provide amazing support for me as well as mum. All very personal, cleanliness is A1. There is not one aspect of the care home that I doubt. I can relax somewhat, knowing mum is safe, comfortable and being looked after. Thank you.

Excellent facility, my relative was very happy to live at Hartfield House Care Home.

Mum is settling in well. She's been made most welcome and enjoys the relief from looking after herself and being made a fuss of.

My aunt moved in 2 weeks ago. Although I though it would take her a while to settle, she has seemed so happy to be here straight away. The staff have been so kind and welcoming and I feel confident this is the right place for her to live well with her dementia.

I could not be happier in choosing Hartfield.

We have been very happy with the care and the facilities. All the staff are extremely helpful.

Excellent service by all staff. Rooms very clean and tidy. Food is excellent. The care to the families of residents is excellent. Highly recommend.

Everything was clean.

My father and stepmother have only been at Hartfield just over 3 weeks but thanks to the care and attention of the staff, they are both feeling and looking better already and have settled in well. They are enjoying the high quality of the food and we are happy with their bright rooms. My father does not get involved with the social activities but is much more communicative now as there is more to stimulate him. My stepmother is loving the activities. Overall I am delighted with Hartfield.

We have been very well looked after since my wife and I arrived here. We like the food, the gardens, we are both very comfortable here and feel very much at home. Everyone is kind and helpful.

Very well cared for, pleasant staff and residents. Will recommend to a friend.

I always enjoy visiting my friend at Hartfield House as it is so welcoming to everybody. The staff are so nice and so very kind to residents and visitors. There is so much to do and such a lot of entertainment arranged for the residents and family and friends can join in too. Overall I think my friend is very lucky to be here, it is the best care home I have been in.

My mother has been at Hartfield House for more than 4 years, and the care she has received has been excellent throughout this time. The kindness and dedication of the staff in my experience is exceptional. There are abundant activities and a sociable atmosphere. There are abundant activities and a sociable atmosphere. My mother always says the food is excellent and enjoys her pleasant sunny room. All in all, Hartfield deserves the highest rating. Well done!

A happy atmosphere, people do something in a careful and pleasant way. I enjoyed the food, especially the soup.

Mum recently enjoyed her stay, looking forward to returning.

This has been my second visit this year and I would like to give my sincere thanks to the staff and management for all the help, care and assistance they have given me. The food has been excellent at all times and the first-class cleanliness and handyman services are very much appreciated. I would however like a monetary staff box available so that cash could be distributed twice a year to the marvellous staff.

During her 15 months in Hartfield House, my wife has been cared for in a very professional manner, by all levels of staff day and night, season in and out. At 95 her mobility is restricted but she is kept fully active and involved. She particularly appreciated the garden. Facilities for relatives/visitors are excellent.