






Grosvenor Manor Care Home is set in the heart of historic Chester and has a welcoming atmosphere and excellent reputation. Warmth and home comforts can be felt throughout the home, and life here is full of meaning and laughter for all residents.
Their staff provides support with personal care, daily tasks, and medication, all while respecting each resident’s routines and preferences. Their team takes time to understand every story and personality,...
Care Provided by Grosvenor Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Nursing Care plus FNC £267.68
Respite stay minimum of 2 weeks - from £1,900 per week.
We do not provide Nursing Dementia Care.
The price(s) shown are provided by the care home. Contact Grosvenor Manor Care Home for full pricing details and T&Cs.
Contact Grosvenor Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Lovett Care Ltd
- Private Owned
Person in charge
- Anne Hughes(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Number of floors: 2
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (81)
Visiting
- Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.
Parking
- Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.
Grosvenor Manor Care Home Reviews (182)
Grosvenor Manor Care Home has a Review Score of 10 (9.985) out of 10, based on 22 reviews in the last 2 years.
Over all time Grosvenor Manor Care Home has 182 reviews.
So happy we found you!
Thank you for your review. We do appreciate everything that you have said. We are happy that you are happy.
My dad has settled well, after a period of live-in care at home that really did not work. Now he is settled, content, positive, and that is all down to both the superb staff and the lovely environment at this home. His clothes were all labelled in 30 mins from arrival, and I now cry with relief and satisfaction, rather than - before he came here - anxiety and sadness. It really is a lovely place to visit too: I recommend it as much as the district nurse who told me about it.
Thank you for your review. Your dad has settled in so well, and we are all happy that you are happy. He continues to thrive and loves all the attention and activities.
The exterior of Grosvenor Manor is attractive with well-established plants and shrubs and parking space is more than adequate. The reception team were welcoming and helpful while the decor and furnishings were bright and modern. My friend's room was spacious and had a lovely outlook on the garden. I had lunch there and found it plentiful and very tasty. A lovely place to visit a good friend.
Many thanks for your review. We are pleased that you enjoyed your lunch with your friend.
Mum moved into Grosvenor Manor Care Home in November 2023, and I’ve seen such a positive change in her in such a short space of time. Before the move to Grosvenor Manor, Mum’s dementia worsened considerably over a 12-month period. Since then, the care team and support staff have somehow re-ignited her and given her a new sense of purpose. She loves the daily activities and has already developed very close relationships with several members of the team and with some of her fellow residents. I cannot speak highly enough of everyone involved with Grosvenor Manor from the front desk to the carer team, the management, and the general support staff. I can honestly say that this has been the best thing to have happened to Mum in years and I really look forward to visiting her in her new surroundings.
Thank you very much for this wonderful and delightful review. We are extremely pleased to hear you are happy with the care your mum receives at Grosvenor Manor. I will be sure to pass your comments on to the team.
Very reassuring that they don’t use agency staff, treating their staff as well as they do their residents.
Nothing is too much trouble!
Grosvenor Manor is a wonderful carehome. My husband has been there for 4 years, and l would highly recommend it. The staff go above and beyond to keep him clean, and happy. This place is first-class in every way.
The service and staff are outstanding providing for all the needs of the residents to a very high standard and are readily on hand to support the residents family.
I visit my grandmother here with my mum and my grandmother always has a smile on her face, we can genuinely tell she has an outstanding quality of care at Grosvenor Manor. The staff are so warm and caring, they genuinely give their everything into the care they give my grandmother and the other residents. It feels so warm when we visit. It’s always very clean and a positive experience when we come to see her. The manager is always available when ever we need something or have questions, she gives her everything into the place and it shows. My mum and I couldn’t be happier knowing my grandmother has such excellent care, when visiting times have finished I feel completely relaxed knowing my grandmother is happy and safe and completely cared for, it really shows throughout the home. Thank you for all you all do for my grandmother, the other residents and all the families.
We have complete peace of mind in the knowledge that she is in caring and capable hands.
Communication is excellent and nothing is too much trouble. I would recommend Grosvenor Manor without hesitation. The staff are very willing to go above and beyond.
I have seen a great improvement in my mother-in-law since she went into Grosvenor Manor in November last year. The very varied activities arranged for the residents have helped her regain her drive and feeling of integration in a welcoming and caring community.
I believe great work should be recognised hence my review today. Grosvenor Manor has given my mother a second chance to enjoy her life and I have never seen her happier. They treat her with both respect and dignity and she regards some of the staff more like family these days due to the bonds they have built with her. Watching her interact and enjoy her life is something I can never thank them enough for. I would highly recommend anyone to use Grosvenor and their facility it gives me peace of mind every day knowing she’s so well cared for and is living life to its fullest. If you want the best look no further!
I want to thank you for your review. It is so pleasing that you are happy with our facilities and the care your Mum receives. Thank you for taking the time to complete this, it is much appreciated. I will also share it with the staff.
Nothing is too much bother. They always go the extra mile. My uncle is a completely new man since moving here.
Lovely home, my great gran has settled well. The staff are wonderful and go above and beyond for the residents and their relatives. I would highly recommend Grosvenor Manor to anyone looking for care for a loved one.
The standard of care my father receives is truly excellent. Grosvenor Manor Care Centre is a lovely environment for my father to live in. We are very happy that he is safe and well looked after.
Many thanks for your review. I will feedback to the staff regarding your review.
Grosvenor Manor is an absolutely fabulous place, I cannot fault anything at all. My grandma has been a resident for nearly five years and it just keeps getting better. The staff are always happy and friendly, and every aspect of her care is looked after professionally. I would, and have, highly recommend them to anyone who needs care for a loved one because you have total peace of mind that they are safe and looked after fantastically.
Many thanks for your review. I will let the staff know that you have made a lovely review and that you are very happy with the care your grandma is receiving.
The home is beautiful, always clean and attractive. The carers are so kind and they organise plenty of activities. I would recommend the Grosvenor Manor to anyone.
Thank you for taking the time to leave this lovely review, we will pass on your comments to the team.
All the staff are warm, relaxed and friendly. They have a caring nature and great connections with everyone. I feel confident that my Mum and Dad are in the best possible place for them. I can go away on holiday and know they will always be in safe hands.
Thank you for your review. It is a pleasure to care for your Mum and Dad in the same place and that you are happy with them here.
Exceptional care throughout. One happy mother-in-law.
My mum has been a resident of Grosvenor Manor for nearly 3 years. She is extremely settled there and very much regards it as her home. The staff are very kind and caring and always have Mum’s best interests at heart. The home has a lovely relaxed atmosphere whatever time of day you visit - everyone is made to feel very welcome. The programme of activities is fantastic and Mum has made a lot of friends. The GP visits the home weekly so I always feel that Mum’s health and welfare is paramount.
Thank you for your review. I will share this with the team as it is lovely to be able share such positive feedback to the staff. Thank you again.
My 97-year-old Mum fell and broke both arms and a leg. When she was in hospital I never thought she would walk again or enjoy life again. We then moved her to Grosvenor Manor, and after only six weeks, she is a new person enjoying all the activities and walking again. She is being really well looked after.
Thank you for your review. It has been a pleasure to see the improvement with your mum. She has progressed so well and is enjoying all the activities that the home provides.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grosvenor Manor Care Home.
There are no upcoming events for Grosvenor Manor Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Grosvenor Manor Care Home
- 30 Jan 2026Recipient: Lovett Care Ltd
- 31 Jan 2025Recipient: Grosvenor Manor Care Home
Accreditations
There are no accreditations posted yet for Grosvenor Manor Care Home.
Meet the Team (6)

I’ve worked as a nurse for over 40 years in a variety of roles. I thoroughly enjoy working in care homes. As a nurse, you can build relationships with the people you’re caring for and their families in a way that’s just not possible in a hospital setting where people come and go. I love the fact that we’re making a big difference to people’s lives, and we get to see the evidence of that. It’s a privilege to be working for an excellent provider in Grosvenor Manor Care Centre, Lovett Care. I’m passionate about delivering high-quality care to each resident and supporting the staff in their careers within the healthcare sector.

I am responsible and accountable for the management of the clinical area in the home. Establishing the timely provision of care by ensuring that effective supervision, assessment, planning, implementation and evaluation of care is done to a high standard. Ensure that the home’s policies and procedures are followed, in accordance with relevant legislation, to meet residents’ needs in a person-centred way. Assisting the Home Manager with day-to-day management of the home, ensuring New Care’s now Lovett Care continues compliance with relevant legislation. I have always had a passion for delivering high standards of care. For my new role, the main aspirations are centred around skill enhancement and constant growth to deliver the very best person-centred care. I am ready for new challenges and would like to improve my management skills in order to achieve my full potential. In the future, I see myself taking on more challenges at a higher level of leadership. Evolve my skills in a challenging environment, work within a team, and provide efficient solutions.

I have 35 years of experience working in care. My background is in nursing care, working in Hospitals and also Nursing homes. I worked as a Clinical Support worker for the NHS, and following this, I managed a Complex care unit where I also trained and taught staff how to care for tracheostomy and ventilator care with spinal injuries and acute brain injuries. I have worked for New Care at Grosvenor Manor since 2020, and I can honestly say this is where I have learnt and seen patient-centred care that is given to the highest standards. I am excited to now be able to join the management team at Grosvenor Manor as Head of Care to support our Home Manager, our excellent wellbeing team and our dedicated teams of care staff and Team Leaders. I am proud to be the Head of Care at Grosvenor Manor and to now be part of the management structure of such an amazing team. I am a caring and compassionate, hardworking person and totally dedicated to providing excellent care to all residents.

I’m Lisa Forth. I Joined our Grosvenor Family in April 2018. I facilitate our Wellbeing Programme to ensure our Residents have a Person Centred, fulfilling & fun time at Grosvenor Manor. I’m married to Stephen, who is an amazing support to me; we have four beautiful granddaughters, whom we adore. I feel Grosvenor Manor is my extended family, and family is very important to me.

Ann is a valued member of our team here at Grosvenor Manor. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Amanda is a valued member of our team here at Grosvenor Manor. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.
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