Grosvenor Manor Care Home

I have seen my wife suffering as her mother's dementia has got worse. Eventually Mother-In-Law had to go into emergency respite care and this home was chosen. She is now in permanent residential care and this home is absolutely superb. The staff are friendly and accommodating, the activities are very dementia friendly and they are great at persuading Mother-In-Law to partake. I do not believe that she could have found a better home to meet her needs.

It was a very difficult decision to put Mum into residential care but, undoubtedly, she is in the best possible place.

My mum recently moved in to Grosvenor Manor. She has received excellent professional and compassionate care. Nothing is too much and there is a lovely feeling within the home. All the staff we have come across have been very kind, friendly and professional. We know we have made the right decision.

This is a lovely pace, everyone is so caring to my mother-in-law. The activities for the residents are really good and everyone enjoys it. The home is so clean and the food is lovely. My mother-in-law has settled and loves it here. It is a relief to know she is so well cared for by everyone here.

Our nana moved in and we are really happy with the care she is receiving. The home is beautiful and very clean.

Our 98 year old friend was admitted here after we became very concerned that she was no longer able to care for herself - wasn't eating, depressed and at risk of falls. She has been in Grosvenor Manor for a month and the change is amazing. She is alert, taking an interest in everything, eating everything she is given, enjoying the other residents' company. We feel so relieved that she is now happy, putting on weight and being so well cared for by all the staff.

As carers for our 98 year old neighbour, my wife and I had become very concerned about her condition. She simply wasn't coping living alone in her own house and the limited day care we were able to arrange was not enough to meet her needs. Having agreed to go into Grosvenor Manor for short-term respite, she has thrived with her physical and mental state transformed in one month. We are delighted she will now be staying permanently.

I can't thank all the staff and management at Grosvenor Manor for all their kindness and support in caring for my mum during her two years there. They did their utmost to keep my parents together despite my dad's worsening dementia. When he sadly had to be cared for elsewhere, they were unfailing kind to my mum, who missed him badly. The gentleness and care she received, especially in her last few days and weeks, was wonderful. My sister and I always felt confident that she was in very safe hands and would be looked after and comfortable.

We would highly recommend this beautiful home to anyone looking at care homes for their loved ones.

My mother-in-law has been in Grosvenor Manor for more than 4 years. In that time I have been impressed with the level of care she has received. The staff really do care for their residents and always engage with us when we visit, sharing any concerns or amusing the residents. I can't imagine a more caring facility.

My mother has been living at Grosvenor Manor for over 4 years. She could not have received better care. Despite her diagnosis, she really enjoys her days and activities and is very happy and contented. The family have complete peace of mind and it is obvious the care staff love our mum.

Care staff treat residents with respect and dignity.

It is the staff that makes Grosvenor Manor so special. Every staff member we met knew my mother-in-law. The residents are treated with respect, dignity and kindness. Her room and the environment were excellent. She was very happy there. I would highly recommend Grosvenor Manor.

My mother came to Grosvenor Manor earlier this year when it became obvious she was having problems looking after herself safely. She settled well. I chose Grosvenor Manor because of the fantastic feel I got from all the staff. Recently she became very unwell and needed hospital admission. As she approached the end of her life she wanted to go 'back home' to Grosvenor Manor where she could be in her own room, surrounded by the care staff she knew and with her own belongings instead of being in the hospital. Grosvenor Manor staff helped to make this possible at very short notice, and she died where she wanted to be. I could not recommend Grosvenor Manor highly enough. The facilities are superb, but more importantly, every single person I interacted with there was amazing. Such compassion and friendliness and care. It's where I would want to be myself.

This was my first visit to see my cousin and I was delighted to receive such a warm and friendly welcome. Spoke to many of the staff and some residents. The staff are extremely dedicated and the care and understanding seemed exceptional and residents seemed very happy, with consideration given to their needs. Overall, I was very impressed. The entire building exudes warmth, friendliness, compassion and competence. Undoubtedly it would seem a good example from the top! The best place I have ever visited.

Grosvenor Manor was my mum's first experience of a care home (and during Covid). She has now become a permanent resident and has settled well. The centre is very well run and the staff are lovely. Staffing levels seem very good. It is a very pleasant environment and very welcoming for families and friends to visit.

Entering Grosvenor Manor Care Centre during all my visits has proved an experience beyond just words. The feeling when you enter is always uplifting, staff become friends immediately and the atmosphere reveals a caring team at all levels. To reach these levels of care and understanding reflects the ethos of Grosvenor Manor Care Centre, namely outstanding care of its residents due to superb staff selection and first-class training throughout. Above all, tender loving care.

My Mum has only been here for a short while but she has settled really well. She likes her room and is already very fond of all the staff. Mum loves to chat so the activities are very good for her. When we visit she is always in good form and has not shown any signs of being less than happy. The staff are always welcoming and so pleasant.

Grosvenor Manor is a lovely care home, with a nice environment, excellent facilities, daily activities and, most important of all, staff who really care about the residents.

Overall, very pleased with the care Mum receives. The staff are very polite, helpful and professional. It is reassuring to know that if Mum has any health issues she will receive high quality care.